City Hire Brand Promise...BN44 BN15 BN43 BN5 BN41 BN42 BN6 BN45 BN1 BN 2 BN 7 BN 8 BN10 BN25 BN26 BN...
Transcript of City Hire Brand Promise...BN44 BN15 BN43 BN5 BN41 BN42 BN6 BN45 BN1 BN 2 BN 7 BN 8 BN10 BN25 BN26 BN...
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*Terms & ConditionsEngineers available between 8am and 3pm, promises apply for core equipment. Sites that require booking in and/or timed deliveries are excluded. Plant, Bulk, Towable and Large quantity orders exempt from delivery/collection guarantee. We cannot guarantee timed deliveries, however we will always strive to meet customers’ demands when possible and we inform our customers of the ETA scheduled at the start of each run on the day of delivery. City Hire reserves the right to withold or amend this promise at any time and without notice, at its sole discretion.
1 WEEK FREE HIRE IF WE FAIL TO DELIVER ON THIS PROMISE*We take brand promise failures seriously. Any and every failure is reviewed weekly in a senior
management meeting and actions taken to prevent reoccuring issues.
City Hire Brand PromiseOur Promise to You:
The equipment you expected, in stock
In the quantity ordered
At the place agreed
At the time scheduled
In the required specification
Including all relevant accessories
PO41
PO31 PO32
PO33 PO34
BH24
BH23BH25
BH67
SO20 SO21
SO22 SO23
SO24
SO32
SO30
SO31SO43 SO40
SO45SO42
SO41
SO50SO53SO52
SO51
SO16
SO15
SO17 SO18
SO19SO14
PO14
PO13PO12
PO15
PO16
PO17
PO6
PO7PO8
PO9 PO10
PO18
PO19
PO20PO22
PO11
PO2
PO1PO4
PO21
PO3
PO5
BN18
BN17 BN16 BN12
BN13 BN14
BN11
BN44
BN15 BN43
BN5
BN41
BN42
BN6
BN45
BN1
BN2BN7
BN8
BN10
BN25
BN26
BN27
BN24
BN21BN20
BN22 BN23
BN3
BN9
TN14
TN15
TN13TN16
TN8
TN11TN10
TN9
TN4
TN2
TN3TN7TN6
TN22 TN20
TN5
TN19
TN21
TN32
TN33
TN39TN40
TN38
TN37
TN34
TN35
TN36
TN31TN29
TN28
TN25
TN24
TN23
TN26
TN30
TN27TN12
TN17
TN18
CT5CT6
CT2
CT1
CT3
CT7
CT12
CT9CT10
CT11
CT13
CT14CT15
CT16
CT17CT18
CT19
CT20CT21
CT4
CT8
ME3
ME12ME11
ME10
ME9ME13
ME17ME15
ME14
ME18
ME1
ME16
ME19ME20
ME5
ME6
ME2ME7
ME4ME8
SP4
SP1
SP5
6
SP11 SP10SP9
SN7
SN6
SN8
N9
SN26
25
SN2
SN1
SN3
GU34 GU35
GU33
GU32
GU31GU29 GU28
GU27GU30
GU26 GU8GU6
GU5GU7
GU9
GU10
GU11GU12 GU3
GU2GU1 GU4
GU23
GU22GU21
GU24
GU25
GU20GU19
GU18GU15
GU16
GU14
GU52
GU51
GU17
GU46GU47
RH14
RH20
RH13
RH12
RH5
RH4
RH3
RH2
RH1 RH9RH8
RH7RH6
RH11RH10
RH19 RH18
RH17 RH16
RH15
RG17RG20 RG18
RG14
RG19
RG7
RG8
RG4
RG9
RG10
RG42
RG12
RG27
RG29
RG25
RG28
RG26
RG24
RG23
RG22
RG21
RG45RG40
RG41RG2
RG6
RG5RG1
RG30
RG31
SL7SL8
SL1 SL2
SL9
SL3
SL0
SL6
SL4
SL5
HP18
HP22
HP23HP4
HP1
HP2
HP3
HP17
HP16HP27
HP14
HP5
HP7
HP8
HP9
HP10
HP6
HP15
HP13
HP11HP12
HP21
HP20HP19
OX17
OX16
OX27
OX7
OX25
OX26
OX20OX25
OX18OX29
OX28
OX2OX3 OX3
OX13
OX1 OX4
OX44
OX9OX39
OX49
OX10OX14
OX11OX12
OX5
OX15
GL56
GL55
NN14NN16
NN15
NN9
NN10
NN8
NN29
NN7NN4
NN5 NN1
NN2 NN3
NN6
NN11
NN12
NN13
MK44
MK43 MK41MK40
MK42
MK45
MK46
MK16
MK17
MK18
MK19
MK14MK15
MK10
MK7MK6
MK9MK13
MK12MK11
MK8
MK5
MK4MK3 MK2
MK1
LU7
LU6LU1
LU5
LU4
LU3
LU2
AL3
AL5 AL4
AL6
AL8 AL7
AL9
AL10AL1
AL2
SG19
SG18 SG8
SG7
SG5
SG17SG16
SG15SG6
SG4 SG1 SG2
SG9
SG11
SG10
SG12SG14
SG3
SG13
CM7
CM7 7
CM8
CM9
CM0CM3
CM2
CM1
CM6
CM22
CM24CM23
CM21
CM20
CM19CM18
CM17
CM5
CM16 CM4
CM15
CM14
CM13
CM12
CM11
SS3
SS4
SS2SS1
SS5
SS6
SS11
SS12
SS13SS14
SS16
SS15SS7 SS9
SS0
SS8SS17
CO10
CO9CO8
CO6
CO3
CO4
CO7
CO11CO12
CO16CO13
CO14
CO15
CO2
CO5
CO1
IP27
IP28IP31
IP22
IP30IP29
IP33
IP32
IP7IP8
IP6
IP14
IP23
IP21IP19
IP17
IP13
IP12
IP16
IP15
IP10
IP11IP9
IP1 IP5IP4
IP3IP2
CB6
CB7
CB4
CB3
CB5
CB8
CB9
CB1CB2
CB10
CB11
PE28
PE19
PE29PE27
CV2CV6CV5
CV4CV1
CV3
CV23
CV21
CV22CV8
CV35
CV34
CV32
CV31
CV33
CV47
CV36
CV37
94
B91
B92
B93
B95
TW6
TW5
TW4TW3
TW2
TW7TW8
TW9
TW1TW19 TW14
TW18TW15
TW17
TW16
TW12TW13
TW11
TW10
TW20
UB9
UB10
UB8
UB7
UB4
UB11
UB3
UB1
UB2
UB5 UB6
HA6
HA5 HA3
HA7 HA8
HA9
HA0
HA1
HA2HA4
E1
E1W
E2 E3
E4
E5
E6
E8 E9
E10
E13
E14E16
E17
E20N1
EC1EC2
EC4WC2 EC3
N1C
WC1
W1
SW1
N2
N3
N4
N5
N6
N7
N8
N9
N10
N11N12 N13
N14
N15
N16
N17
N18
N19
N20
EN5
WD6
WD23
WD19
WD18
WD17WD24
WD5WD4
WD3
WD7WD25
EN6
EN4EN2
EN1 EN3
EN7EN8
EN9
EN10
EN11
N21
N22
NW1
NW2 NW3
NW4
NW5NW6
NW7
NW8
NW9
NW10
NW11
SE1SE1
SE2
SE3
SE4
SE5
SE6
SE7SE8
SE9
SE10
SE11
SE12
SE13
SE14SE15
SE16
SE17SE18
SE19SE20
SE21
SE22
SE23
SE24
SE25
SE26SE27
SE28
SW2
SW3
SW4
SW5
SW6
SW7
SW8SW9
SW10
SW11
SW12
SW13
SW14
SW15
SW16SW17
SW18
SW19
SW20
W2W3
W4
W5
W6
W7
W8
W9W10
W11W12W13
W14
KT20
KT18KT21KT22
KT23
KT24
KT11
KT14
KT15
KT16 KT13 KT12 KT10KT9
KT19
KT17
CR3
CR6
CR0
SM4
SM3 SM1
SM2
SM7
SM5
SM6
CR2
CR8
CR4 CR7
CR5
KT4KT6
KT8
KT5
KT3
KT2
KT1 BR3
BR1
BR4
BR2
BR7
BR5
BR6
BR8
DA8
DA7
DA6
DA5DA9
DA2
DA4 DA3
DA11
DA12
DA13
DA14
DA15
DA18DA17
DA16
DA1
DA1
IG10
IG9
IG11IG8
IG5IG6
IG4 IG2
IG1IG3
IG11
RM4
RM3RM5 RM1
RM2
RM7
RM14
RM11
RM12
RM13 RM15
RM19RM20
RM16
RM16
RM17
RM18
RM10E7
E11
E12
E15
E18 RM6
RM8
RM9
KT7
Brand Promise Delivery Area
Type of Service Green Area Orange/Pink/Blue Area
Sameday Delivery Order by 9:30am On request
Next Day AM Delivery Order by 4pm On request
Next Day Delivery Order by 5pm Order by 4pm
Collection promise Within 2 working days from off-hireWithin 2 working days from
off-hire
Equipment Availability Guaranteed on core equipmentGuaranteed on core
equipment
BreakdownsSameday if reported by
10:30 or fitter on site within 4 hours
Next day if reported by 4pm, or fitter on site
https://citytoolhire-my.sharepoint.com/:x:/g/personal/christian_deprisco_cityhire_co_uk/EVVpEazosetJjMzT1jWnWTgBx82fe1QazehRzFT3Sxt2EA?e=WFHUML&CID=74A13606-E35B-4D65-9FB6-A4E30F72B614&wdLOR=c0ABFED1D-31FD-4687-A1D1-8E47F85C0C59https://citytoolhire-my.sharepoint.com/:x:/g/personal/christian_deprisco_cityhire_co_uk/EVVpEazosetJjMzT1jWnWTgBx82fe1QazehRzFT3Sxt2EA?e=WFHUML&CID=74A13606-E35B-4D65-9FB6-A4E30F72B614&wdLOR=c0ABFED1D-31FD-4687-A1D1-8E47F85C0C59
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PO41 PO30
PO31 PO32
PO33 PO34
BH24
BH23BH25
BH65
BH7
SO20 SO21
SO22 SO23
SO24
SO32
SO30
SO31SO43 SO40
SO45SO42
SO41
SO50SO53SO52
SO51
SO16
SO15
SO17 SO18
SO19SO14
PO14
PO13PO12
PO15
PO16
PO17
PO6
PO7PO8
PO9 PO10
PO18
PO19
PO20PO22
PO11
PO2
PO1PO4
PO21
PO3
PO5
BN18
BN17 BN16 BN12
BN13 BN14
BN11
BN44
BN15 BN43
BN5
BN41
BN42
BN6
BN45
BN1
BN2BN7
BN8
BN10
BN25
BN26
BN27
BN24
BN21BN20
BN22 BN23
BN3
BN9
TN14
TN15
TN13TN16
TN8
TN11TN10
TN9
TN4
TN2
TN3TN7TN6
TN22 TN20
TN5
TN19
TN21
TN32
TN33
TN39TN40
TN38
TN37
TN34
TN35
TN36
TN31TN29
TN28
TN25
TN24
TN23
TN26
TN30
TN27TN12
TN17
TN18
CT5CT6
CT2
CT1
CT3
CT7
CT12
CT9CT10
CT11
CT13
CT14CT15
CT16
CT17CT18
CT19
CT20CT21
CT4
CT8
ME3
ME12ME11
ME10
ME9ME13
ME17ME15
ME14
ME18
ME1
ME16
ME19ME20
ME5
ME6
ME2ME7
ME4ME8
SP4
SP1
SP5
P6
SP11 SP10SP9
SN7
SN6
4
SN8
SN9
SN26
N25
SN2
SN1
SN3
GU34 GU35
GU33
GU32
GU31GU29 GU28
GU27GU30
GU26 GU8GU6
GU5GU7
GU9
GU10
GU11GU12 GU3
GU2GU1 GU4
GU23
GU22GU21
GU24
GU25
GU20GU19
GU18GU15
GU16
GU14
GU52
GU51
GU17
GU46GU47
RH14
RH20
RH13
RH12
RH5
RH4
RH3
RH2
RH1 RH9RH8
RH7RH6
RH11RH10
RH19 RH18
RH17 RH16
RH15
RG17RG20 RG18
RG14
RG19
RG7
RG8
RG4
RG9
RG10
RG42
RG12
RG27
RG29
RG25
RG28
RG26
RG24
RG23
RG22
RG21
RG45RG40
RG41RG2
RG6
RG5RG1
RG30
RG31
SL7SL8
SL1 SL2
SL9
SL3
SL0
SL6
SL4
SL5
HP18
HP22
HP23HP4
HP1
HP2
HP3
HP17
HP16HP27
HP14
HP5
HP7
HP8
HP9
HP10
HP6
HP15
HP13
HP11HP12
HP21
HP20HP19
OX17
OX16
OX27
OX7
OX25
OX26
OX20OX25
OX18OX29
OX28
OX2OX3 OX3
OX13
OX1 OX4
OX44
OX9OX39
OX49
OX10
OX14
OX11OX12
OX5
OX15
GL56
GL55
NN14NN16
NN15
NN9
NN10
NN8
NN29
NN7NN4
NN5 NN1
NN2 NN3
NN6
NN11
NN12
NN13
MK44
MK43 MK41MK40
MK42
MK45
MK46
MK16
MK17
MK18
MK19
MK14MK15
MK10
MK7MK6
MK9MK13
MK12MK11
MK8
MK5
MK4MK3 MK2
MK1
LU7
LU6LU1
LU5
LU4
LU3
LU2
AL3
AL5 AL4
AL6
AL8 AL7
AL9
AL10AL1
AL2
SG19
SG18 SG8
SG7
SG5
SG17SG16
SG15SG6
SG4 SG1 SG2
SG9
SG11
SG10
SG12SG14
SG3
SG13
CM7
CM7 7
CM8
CM9
CM0CM3
CM2
CM1
CM6
CM22
CM24CM23
CM21
CM20
CM19CM18
CM17
CM5
CM16 CM4
CM15
CM14
CM13
CM12
CM11
SS3
SS4
SS2SS1
SS5
SS6
SS11
SS12
SS13SS14
SS16
SS15SS7 SS9
SS0
SS8SS17
CO10
CO9CO8
CO6
CO3
CO4
CO7
CO11CO12
CO16CO13
CO14
CO15
CO2
CO5
CO1
IP27
IP28IP31
IP22
IP30IP29
IP33
IP32
IP7IP8
IP6
IP14
IP23
IP21IP19
IP17
IP13
IP12
IP16
IP15
IP10
IP11IP9
IP1 IP5IP4
IP3IP2
CB6
CB7
CB4
CB3
CB5
CB8
CB9
CB1CB2
CB10
CB11
PE28
PE19
PE29PE27
PE16CV7CV2CV6
CV5
CV4CV1
CV3
CV23
CV21
CV22CV8
CV35
CV34
CV32
CV31
CV33
CV47
CV36
CV37
B94
0
B91
B92
B93
B95
TW6
TW5
TW4TW3
TW2
TW7TW8
TW9
TW1TW19 TW14
TW18TW15
TW17
TW16
TW12TW13
TW11
TW10
TW20
UB9
UB10
UB8
UB7
UB4
UB11
UB3
UB1
UB2
UB5 UB6
HA6
HA5 HA3
HA7 HA8
HA9
HA0
HA1
HA2HA4
E1
E1W
E2 E3
E4
E5
E6
E8 E9
E10
E13
E14 E16
E17
E20 N1
EC1 EC2
EC4WC2 EC3
N1C
WC1
W1
SW1
N2
N3
N4
N5
N6
N7
N8
N9
N10
N11 N12 N13
N14
N15
N16
N17
N18
N19
N20
EN5
WD6
WD23
WD19
WD18
WD17WD24
WD5WD4
WD3
WD7WD25
EN6
EN4EN2
EN1 EN3
EN7EN8
EN9
EN10
EN11
N21
N22
NW1
NW2 NW3
NW4
NW5 NW6
NW7
NW8
NW9
NW10
NW11
SE1 SE1
SE2
SE3
SE4
SE5
SE6
SE7 SE8
SE9
SE10
SE11
SE12
SE13
SE14 SE15
SE16
SE17 SE18
SE19 SE20
SE21
SE22
SE23
SE24
SE25
SE26 SE27
SE28
SW2
SW3
SW4
SW5
SW6
SW7
SW8 SW9
SW10
SW11
SW12
SW13
SW14
SW15
SW16 SW17
SW18
SW19
SW20
W2 W3
W4
W5
W6
W7
W8
W9 W10
W11 W12 W13
W14
KT20
KT18KT21KT22
KT23
KT24
KT11
KT14
KT15
KT16 KT13 KT12 KT10KT9
KT19
KT17
CR3
CR6
CR0
SM4
SM3 SM1
SM2
SM7
SM5
SM6
CR2
CR8
CR4 CR7
CR5
KT4KT6
KT8
KT5
KT3
KT2
KT1 BR3
BR1
BR4
BR2
BR7
BR5
BR6
BR8
DA8
DA7
DA6
DA5DA9
DA2
DA4 DA3
DA11
DA12
DA13
DA14
DA15
DA18DA17
DA16
DA1
DA1
IG10
IG9
IG11IG8
IG5IG6
IG4 IG2
IG1IG3
IG11
RM4
RM3RM5 RM1
RM2
RM7
RM14
RM11
RM12
RM13 RM15
RM19RM20
RM16
RM16
RM17
RM18
RM10E7
E11
E12
E15
E18 RM6
RM8
RM9
KT7
About our Delivery Service
• Euro 6, Crossrail Compliant and FORS Silver Accredited Vehicle Fleet
• Photos taken of equipment on delivery and collection
• Delivery and Collection notes can be emailed from the City Hire Portal or downloadable 24/7
• Free Text ETA sent on day of delivery to the designated site contact
• All our drivers undergo regular performance monitoring and audits to ensure you receive the most professional hiring experience
City Hire Delivery Area
Transport Type Green Blue
Standard Delivery £15 £30
Sameday Delivery +£25 POA
Towing +£25
Bulk Non-Mechanical Plant +£1 per qty
Superprops +£2 per qty
Low Level Access +£25
5.8m & 7.9m Scissor Lifts +£75
Micro & Mini Excavators +£75
SILVER
ID: 002979
City Hire Transport