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Citrix Synergy 2014 - Syn230 Building successful clouds based on citrix consulting methodology
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Transcript of Citrix Synergy 2014 - Syn230 Building successful clouds based on citrix consulting methodology
SYN230 Building successful clouds based on Citrix Consulting methodology
Priyadarshan KetkarSr. Cloud Architect, Worldwide Cloud Services
Business, Technical and Operation Success for the Cloud
© 2014 Citrix. Confidential.2
Tweet about this session with hashtag #SYN230 and #citrixsynergy
© 2014 Citrix. Confidential.3
About Priya
Worldwide Cloud Services team
Go-To-Market and cloud strategy since 2008.
Previously, Savvis Symphony VPDC
Connect on www.linkedin.com/in/priyaketkar
Twitter @cloudmight
© 2014 Citrix. Confidential.4
250+ Large Scale
Production CloudsIn Deployment
Production siteswith over
40,000+Servers per Region
Service Providers | Telcos
Web 2.0
Enterprise | Education | Government
© 2014 Citrix. Confidential.5
Citrix Consulting Services Methodology
2Assess
4Deploy
3Design
5Monitor1Define
Are you ready to Launch?Cloud Architecture Lifecycle – The Bigger Picture
© 2014 Citrix. Confidential.7
Architecture Lifecycle
Sustain
Architect Implement
I quattro libri dell'architettura, Andrea Palladio
DeployComputeNetworkStorageApplications
Capacity
Availability Scalability
Performance Security
Cloud Services
Design
© 2014 Citrix. Confidential.8
Sample Cloud Services
Internally Hosted“On premise”
SpecializedWorkloads
GeneralWorkloads
“Off-premise”Externally Hosted
CustomerPoint Of View
“Cloud-era”
“BootStrapped”
“Custom”
“Traditional”
Private IaaS, STaaS, Any-Any
Public IaaS, STaaS, Any-Any
Daa
S
WebScale
Bare Metal
Saa
S
Paa
S
Des
ktop
s
App
s
Paa
S
Bare Metal
WebScale
© 2014 Citrix. Confidential.9
Success LayersBusiness, Technology and Operations Layers
Time
ResourcesGuidance
Handoff
Operations
Technology
Business
© 2014 Citrix. Confidential.10
Business LayerFocus on Business Goals / Objectives / Use Cases
Resources
Time
Cloud Services Accounts
Self Service
Monetization
Service Catalog Integrations
© 2014 Citrix. Confidential.11
Business Layer Best Practices
• Three to Five Customer Value goals -> use cases
• Involve customers early in Beta program
• Design back office integrations early
• Phased approach to Implementation
• Do not create dependencies based on product futures/roadmap
• Have a plan for running on your ownBusiness
𝛽
© 2014 Citrix. Confidential.12
Technology LayerTransforming from Infrastructure to On-Demand Cloud services
Time
Resources
DeliveryAccess
Abstraction Automation
Control
Infrastructure
© 2014 Citrix. Confidential.13
Technology Layer Best Practices
• Infrastructure design to support workload types
• Migration tools
• Be realistic in Infrastructure requirements, use vendor validated design
• Simple Infrastructure based on capacity pods.
• Loose coupling to legacy back office systems
• Monitoring and Management requirements are clearly articulated to Operations team
Technology
© 2014 Citrix. Confidential.14
Operations LayerFocus on Autonomic Operations
Time
Resources
Support
MonitoringMeasurement
NOC Maintenance
Ops-as-a-Svc
© 2014 Citrix. Confidential.15
Operations Layer Best Practices
• Ensure smooth operations transition
• Provide integrated view of cloud with legacy
• Conduct training and review operations procedures
• Invest in utilities and scripts development for “autonomic” operations
• Services level agreements are realistic
• Operations as a Service to increases customer visibility into their cloud resources
Operations
© 2014 Citrix. Confidential.16
Example Cloud Success Deliverables
BusinessService DescriptionService CatalogPriceBookOn-Boarding processBilling ReportsUser Documentation
TechnologyCloud AutomationInfrastructure DesignAD IntegrationBilling feedOS TemplatesScheduling services
OperationsNOC DashboardEscalation ProcessManagement AlertsCloud Tenant EventsMonitoringInstrumentationMaintenance
Identify Milestones List Criteria Scorecard Identify
Deliverables Assign
© 2014 Citrix. Confidential.17
Cloud Solution – Delivery Model - Business
Business
Operations
Technology
ServiceCatalog
CloudAutomation
PriceBook
InfrastructureDesign
ServiceDescription
Operations Plan
Business Goals
Billing
User Docs
O/S Templates
Telemetry &Instrumentation
Supportprocess
InstallMonitors
HealthChecks
Define Assess Design Deploy Monitor
NOCIntegrationDeploy
Infrastructure
© 2014 Citrix. Confidential.18
Cloud Solution – Delivery Model - Technology
Business
Operations
Technology
ServiceCatalog
CloudAutomation
PriceBook
InfrastructureDesign
ServiceDescription
Operations Plan
Business Goals
Billing
User Docs
O/S Templates
Telemetry &Instrumentation
Supportprocess
Define Assess Design Deploy Monitor
DeployInfrastructure
© 2014 Citrix. Confidential.19
Cloud Solution – Delivery Model - Operations
Business
Operations
Technology
ServiceCatalog
CloudAutomation
PriceBook
InfrastructureDesign
ServiceDescription
Operations Plan
Business Goals
Billing
User Docs
O/S Templates
Telemetry &Instrumentation
Supportprocess
Define Assess Design Deploy Monitor
DeployInfrastructure
InstallMonitors
NOCIntegration
HealthChecks
Citrix Services
© 2014 Citrix. Confidential.21
Citrix Cloud Services – End-To-End
Cloud Training
CSA - Cloud Strategy
AssessmentCloudPlatform Implementation
CloudPortal Implementation
MigrationServices
CIA - Cloud Infrastructure Assessment Product
Support*
CAD – Cloud Architecture
Design
CHC - Cloud Health Check
CLR- Cloud Launch
Readiness
* Technical Relationship Management (TRM) post rollout available through Citrix Technical Support
Define Assess Design Deploy Monitor
© 2014 Citrix. Confidential.22
Session SummaryKey Takeaways
Consistent methodology delivers successful clouds.
Staking the Cloud services is key.
Layers enable focus and prioritization.
Work with subject matter experts / partners when facing unexpected situations.
Further Resources– Contact: [email protected]– Talk to Citrix cloud customers– Citrix blogs
© 2014 Citrix. Confidential.23
Questions? In the room / Online
© 2014 Citrix. Confidential.24
Before you leave…
Recommended related breakout sessions• SYN122: Moving Australian National Research into the Cloud (Univ. of Melbourne)• SYN235: Supporting Graphical Software in a Cloud Environment (Univ. of Sao Paolo)
Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 8 at 9:00 a.m. • Provide your feedback by 6:00 p.m. that day to be entered to win one of many prizes
Download presentations starting Monday, May 19 from the My Event Planning tool
© 2014 Citrix. Confidential.25
Please Attend Additional Cloud Platform SessionsDate Time Session Title Speaker(s) Location
5/7 4:30pm SYN232 Building a Standardized Cloud Architecture and Self-Service Portal with Ease (NetApp) NetApp: David La Motta 304C
5/8
9:30am SYN227 Architecting Your Private Cloud Infrastructure for Speed & Agility with CloudPlatform Solutions (SSI)
Tom Davies, Marc Trouard-RiolleSSI: Rich Wein, Sean Dennin Ballroom A
10:30am SYN111 From the Field: Autodesk’s Journey Towards Private Cloud Computing with Citrix CloudPlatform (Autodesk)
Shannon WilliamsAutodesk: Jason Smathers Ballroom D
11:30am SYN229 What’s New in Citrix CloudPortal Business Manager Jie Feng, Kailas Jawadekar 304C
2:30pm SYN226 Leveraging public cloud infrastructure to flex and grow XenApp and XenDesktop deployments
Orestes Melgarejo, Joe Vaccaro, Kedar Poduri Ballroom B
2:30pm SYN122 Moving Australian National Research into the Cloud (Univ. of Melbourne) UoM: Nick Golovachenko 304C
3:30pm SYN263 What's New in Citrix XenServer: Graphics Performance, Scalability and More! David Cottingham, Ken Lee 304A
4:30pm SYN235 Supporting Graphical Software in a Cloud Environment (Univ. of Sao Paolo) USP: Cyrano Rizzo 304A
Work better. Live better.