Citizen's Charter of Solid Waste Management Department

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Service Specific Service Application Total Payable Documents Submit Time limit for For inquiries For complaints/No. Sought Procedure Fee needed application providing contact suggestions

to the service contact

1 Clearance of Verbal/ telephoni Nil Not Applicable Not Applicable 1 working day Nearest Ward Assistantgarbage, rubbish intimation after receiving the Office Director,etc. from footpath (Control Room: intimation SWM of the& public 2286-1212/1313/ boroughroadways. 1414) concerned

2 Clearance of Verbal/ Nil None Not Applicable 12 working hours Nearest Ward Assistantcarcass from intimation over Office Directorfootpath/ roads/ phone (Control (SWM) of theopen land etc. Room: 2286- Borough

1212/1313/1414) concerned

3 Clearance of Application on As per None Assisstant 12 working hours Nearest Ward Assistantcarcass from plain paper schedule Director on submission of Office Directorprivate premises. (available on (SWM) of the fees. (SWM) of the

KMC website*) borough Boroughconcerned concerned

4 Clearance of Application on As per None Assisstant 7 working days Nearest Ward Assistantnigh t soil from plain paper schedule Director from submission Office Directorseptic tank. (available on (SWM) of the of fees (SWM) of the

KMC website*) borough Boroughconcerned concerned

5 Erection of Application on As per NOC from Borough Assisstant 3 working days on Nearest Ward Assistantscaffolding, plain paper schedule Executive Engineer Director submission of fees Office (SWM) Directortemporary (available on (building)) is (SWM) of the (SWM) of thestructure stalls KMC website*) required in/case of borough Borough

repairing or any concerned concernedaddition / alterationof Building forwhich scaffolding/occupation of KMCspace is necessary.

6

--Service Specific Service Application Total Payable Documents Submit Time limit for For inquiries For complaints/ I

No. Sought Procedure Fee needed application providing contact suggestionsto the service contact

6 Allowing Application on As per schedule None Assisstan t 3 working days on Assistant Ass istantdisposal at plain paper (available on Director submission of fees. Director Director,dhapa of non KMC website*) (SWM) of the (SWM) of the SWM of thehazardous waste borough Borough boroughmaterial (e.g. concerned concerned concernedfood products,garden wasteand constructiondebris) bydifferentagencies/households

* KMC website - www.kolkatamycity.com

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MMIC (SWM & TN Project)Sd/-

Director General (SWM - I & IT)

CONT ACT DETAILS OF SWM OFFICERS

SI. No. Name Designation Office Phone No. &Mobile No.

01. SRI SUBHASISH CHA TTOPADHYA Y D. G. (SWM - I & II) ACTG 2252-2753 [2252-0566(FAX)] EXTN.2649 (9836536419)

02. SRI SUBHASISH CHA TTOPADHYA Y DY. CH. ENGINEER (SWM - I) 2252-2753 [2252-0566(FAX)] EXTN.2649 (9836536419)

03. SRI BISW A RANJAN RAKSHIT DY. C.E. (SWM - II) 2252-5595 EXTN.2602 (9830582716)

04. SRI BIJANDAS DY. DIRECTOR - I (SWM - I) EXTN.2782( 9831013816)

05. SRI SUBRAT A ROY DY. DIRECTOR - II / SWM - I 94326523866

05A BIPLAB MAITRA EE (C)/DY. DIRECTOR-VI/SWM - I 9831315171

06. SRI SURESH CH. MONDAL EX. ENGR.(C-I)/SWM-I (9830378108)

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SI. No. Name Designation Office Phone No. & Mobile No.

07. SRI KAL YAN GHOSHDASTIDER EX. ENGR.(C-II)jSWM I (9434643284)

08. SRI RA THIN BISW AS EX. ENGR.(C-III)jSWM - I 9433167412

09. SRI TAP AN DHAR EX. ENGR.(C-IV)jSWM-1 (9433130465)

10. SRI MALAY GHOSH EX. ENGR. (M)jSWM-II 2284-7112 (9433386267)

11. SRI BISW AJIT BISWAS EX. ENGR. (M)jSWM-II 9830591330

12. SRI ASHIS KR. DEY EX. ENGR. (M)jSWM - II [Actg.] 9732208755

12A TAPAN KR CHOWDHURY EX. ENGR. (M)jSWM - II 9231648631

13. SRI KALYAN SAMAJDAR IN-CHARGE (GARAGE - I) 2555-4758 (9433459482)

14. SRI SUBARNA MUKHERJEE IN-CHARGE (GARAGE - II) 2352-0092 (9830407392)

15. SRI KAJOL HALDER IN-CHARGE (GARAGE - III) 2284-7112 (9088220632)

16. SRI UTI AM KUMAR MONDAL IN-CHARGE (GARAGE - IV) & SS.U 2401-4464 (8017088789)

17. SRI BIBEK MONDAL IN-CHARGE (GARAGE- DHAPA) 2328-2622 (7890468742)

18. SRI DIBYENDU SEN IN-CHARGE (GARAGE CHWS) 2329-7012 ( 9830473358)

19. SRI SUBAL KUMAR IN-CHARGE (GARAQGE-G.R.U) 2469-5318 (9002039716)

20. SRI DEBASHIS ROYCHOWDHURI IN-CHARGE GADA VPUR UNIT) (9830179379) 2329-5532

21. SRI TAPOJYOTI BAG A.E.(M)jSWM-IIj HQ 8017359005

22. SRI TAPAS KUMAR NEOGI IN-CHARGE (GARAGE POOL) 2284-7112 ( 9831718792)

23. SRI ARUN KR. SINGH DY.DIRECTOR-illj Asslt Director(SWM-l)jBR.-I 2546-3052 (9831237926)

24. SRIDEBATOSHDUTTA ASSTT. DIRECTOR(SWM-I)jBR.-II 2555-9158 (9432642040)

25. SRI PARIMAL ADHIKARY ASSTT. DIRECTOR(SWM-I)jBR.-III 9163921241

25A SRI ANIRBAN BISW AS ASSTT. DIRECTOR (SWM-I)j BR.-IV 9804216604

26. SRI SANAT AN BISW AS DY. DIRECTOR-IV(SWM - I) 9836485503

27. SRI GAUTAM SARKAR ASSTT. ENGINEER(SWM - I)jBR.- V 9433476709

28. SRI TAP AS BHA TTACHARJEE ASSIST ANT DIRECTOR(SWM-I)jBR.- VI 9007541469

SI. No. Name Designation Office Phone No. &Mobile No.

29. SRI SANTANU PUKKA YASTHA ASSTI. ENGINEER/BR.-VII 988361521330. SRI PRABIR KUMAR SARDAR ASSTf. DIRECTOR (SWM-I)/BR.-VTll 983075904131. SRI SHYAMAL KARMAKAR ASSTI. DIRECTOR(SWM-I)/BR.-IX 943251310432. SRI BISW ANATH NARU DY. DIRECTOR-V / ASSTI. DIRECTOR(SWM-I)/BR.-X 943336911433. SRI DEBSADHAN MONDAL ASSTI. DIRECTOR(SWM-I)/BR.-XI 983048475234. SAMIRNASKAR ASSTI. DIRECTOR(SWM-I)/BR.-XII 943310606835. SRI PRAKASH CHANDRA MOHANTI ASSISTANTDIRECTOR/BR.XIV /JOKA-I&II 916350791436. SRI ASHIM KR BALA ASSTI. DIRECTOR (SWM-I)/BR.-XV 983042654837. SRI SW AP AN MAHAPATRA ADVISOR / SWM - I 9831095622

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