Citizen's Charter - Baguio
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Transcript of Citizen's Charter - Baguio
VISION
“The Professional Regulation Commission
is the instrument of the Filipino people in securing
for the nation a reliable, trustworthy, and progres-
sive system of determining the competence of pro-
fessionals by credible and valid licensure examina-
tions and standards of
professional practice that are globally recognized.”
MISSION
“To deliberately, scientifically, and consist-
ently determine the competence of professionals
through the provision of professional standards
and judicious issuance of professional license.”
PERFORMANCE PLEDGE
We, the officials and employees of the PRC Baguio Regional Office in partnership with the Civil Service
Commission and with the support of Service Partners hereby pledge to:
rovide our stakeholders — professionals, aspiring professionals, academe, professional
organizations, Professional Regulatory Boards and the Filipino people —
excellent service anchored on our Core Values of Professionalism and
Integrity; Responsibility, Unity and Accountability; and Competence and
Excellence with special attention to the differently-abled, pregnant/nursing
women and senior citizens in every working hour;
egulate the practice of all professions towards the fulfillment of our Vision and Mission
through strict adherence to the intent and spirit of Republic Act No. 8981
(PRC Modernization Act of 2000) and its Implementing Rules and Regula-
tions, various professional regulatory laws, Commission and Board policies;
and
ommit to the Good Governance Code of Ethical Standards for PRC Officials and Employ-
ees and the service ideals of integrity, competence, teamwork, civic duty and
transparency through organizational development, capacity-building, net-
working and partnership, ICT application, and innovations such as outreach
and IEC programs, customer feedback, queuing system, ID printing, satellite
offices and 24/7 online service (www.prcbaguio.blogspot.com).
Frontline Service Fee Form
Process Cycle Time
(Under Normal Cir-
cumstances)
APPLICATION FOR EXAMI-
NATION
Baccalaureate Degree
– P900.00
Non-Baccalaureate
Degree – P600.00
Conditioned/
Removal – P450.00
PRC Form No. 001
PRC Form No. 03 (Permanent
Examination and Registration
Record Card)
PRC APP Form No. 002
(Notice of Admission)
35 to 53 minutes
(Peak Season - within
the day)
ONLINE APPLICATION FOR
REGISTRATION WITHOUT
EXAMINATION
900.00 Online Submission
25 to 30 minutes
(Peak Season - within
the day)
CERTIFICATE OF PASS-
ING/RATINGS, AUTHENTI-
CATION OF CERTIFICATES
AND DFA RED RIBBON
P75.00 per copy Verification Form (BRO- REC
FORM 004)
30 to 60 minutes
(Peak Season - within
the day)
STATE BOARD LICENSE
VERIFICATION / VALIDA-
TION
P75.00 per copy PRC-BRO Rec. Form No. 003 30 to 60 minutes
LICENSE VERIFICATION /
VALIDATION VIA MAIL None
PRC-BRO OVES Form 2
00 to 00 minutes; To be
mailed within 5 working
days
LICENSE VERIFICATION /
VALIDATION VIA ONLINE
VERIFICATION OF ELIGI-
BILITY SYSTEM (OVES)
None PRC BRO OVES Form 1
00 to 00 minutes; To be
mailed within
2 working days
INITIAL REGISTRATION
P1,050.00 (for
baccalaureate de-
gree)
P870.00 (for non-
baccalaureate de-
gree)
PRC-BRO Reg. Form 001
PRC-BRO Reg. Form 002
(Registry Sheet)
PRC Form No. 03 (PERRC)
30 to 60 minutes
(Peak Season - within
the day)
Frontline Service Fee Form
Process Cycle Time
(Under Normal Cir-
cumstances)
RENEWAL OF PROFES-
SIONAL IDENTIFICATION
CARD
P450.00 - Baccalau-
reate degree;
P420.00 - Non-
Baccalaureate de-
gree (+ surcharge)
Refer to
Assessment Table
PRC-BRO Reg. Form 003
(Renewal Form / Slip)
25 to 50 minutes
(Peak Season - within
the day)
CHANGE OF NAME / STA-
TUS / DATE OF BIRTH /
REVERSION OF MARRIED
NAME TO MAIDEN NAME
P225.00
PRC-BRO Reg Form 004
(Petition for change of name/
status due to marriage)
and/or
PRC-BRO Reg Form 005
(Petition for correction of
name/date of birth)
35 to 50 minutes
(Peak Season - within
the day)
REPLACEMENT / DUPLI-
CATE PROFESSIONAL
IDENTIFICATION CARD
(PIC) / CERTIFICATE OF
REGISTRATION (COR)
P250.00 for PIC
P300.00 for COR
PRC-BRO Reg. Form 003
(Duplicate PIC)
and/or
PRC-BRO Reg. Form 006
(Action Sheet for COR)
30 to 50 minutes
(Peak Season – within
the day)
CERTIFICATE OF GOOD
STANDING (CGS) 75.00 / copy
PRC-BRO Reg. Form 007
(Request Slip)
30 to 60 minutes
(Peak Season - within
the day)
AUTHENTICATION OF PIC
AND COR P75.00 per copy
PRC-BRO Reg. Form 007
(Request Slip)
30 to 60 minutes
(Peak Season - within
the day)
RELEASE OF PRC ID CARD
(PIC) AND CERTIFICATE
OF REGISTRATION (COR)
None
Claim Stub (PRC-BRO Reg
Form 001;
PRC-BRO Reg. Form 003)
Log sheet
15 to 30 minutes
(Peak Season - within
the day)
PPPP
RRRR
CCCC
Professional Regula�on Commission
Baguio Regional Office
CITIZEN’S CHARTER
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Registrant PRC
Process Cycle Time
(Normal Circum-
stances)
Person-
in-Charge Fee Form
1
Download Oath Form at
www.prcbaguio.blogspot.com or
get Oath Form and Registry
Sheet at the Public Assistance
and Complaints Desk (PACD).
Accomplish Form.
Issue Oath Form (if no downloaded form)
and advise registrant to accomplish form
and submit at Counter 12 or 13.
2-5 minutes PACD Officer-
of-the-Day
None PRC-BRO Reg. Form
001
(Oath Form)
2
Submit duly-accomplished Oath
Form and Registry Sheet at
Counter 12 or 13.
Receive accomplished Oath Form. Verify
name from Control List/ E-list of passers/
Board Resolution if Registration without
Examination/ Annexes for Underage/Legal
Case. Retrieve Permanent Examination
and Registration Record Card (PERRC),
validate and check signature and thumb
mark.
10-15 minutes
Registration
Officer
PRC-BRO Reg. Form
001
PRC Form No. 03
(PERRC)
3
Pay Registration Fee. Inform registrant on the amount to be
paid; Indicate amount received on the
form then forward to Cashier for issuance
of Official Receipt.
Registration
Officer
P1,050.00 (for bacca-
laureate degree)
P870.00 (for non-
baccalaureate degree)
PRC-BRO Reg. Form
001
4
Enter payment in eCash Management
System, affix signature and issue Official
Receipt.
10-20 minutes Cashier
5
Affix signatures and thumb mark
on the Registry Sheet.
Print Registry Sheet and advise registrant
to affix signature and thumb mark.
5-15 minutes Registration
Officer
PRC-BRO Reg. Form
002 (Registry Sheet)
6 Receive Claim Stub and Official
Receipt.
Detach Claim Stub. Give Official Receipt
and claim stub to registrant.
3-5 minutes Registration
Officer
PRC-BRO Reg. Form
001
END OF TRANSACTION. PCT: Under normal circumstances - 30 minutes to 60 minutes; Peak - within the day
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step
Professional
PRC
Process Cycle
Time (Normal
Circumstances)
Person-in-Charge
Fee
Form
1
Get renewal slip from the
Public Assistance and
Complaints Desk (PACD).
Issue renewal slip; Advise professional
to fill out form and submit to Counter 9. 3-5 minutes
PACD
Officer-of-the-Day
PRC-BRO
Reg. Form
003
(Renewal
Form / Slip)
2
Paste passport-size
picture with complete name
tag on the renewal slip and
submit at Counter 9.
Receive renewal slip, verify name from
the Control List and LERIS.
Inform client on the amount to be paid.
Receive payment and indicate amount
received on the form. Give to Cashier
for the issuance of Official Receipt.
10-20 minutes Registration
Officer
3 Pay prescribed fee. Enter payment, affix signature and issue
Official Receipt. 10-20 minutes Cashier
P450.00 - Baccalaureate
degree;
P420.00 - Non-
Baccalaureate degree (+
surcharge) Refer to
Assessment Table
4 Receive Claim Stub. Detach Claim Stub; Give Claim Stub
and Official Receipt to the professional. 2-5 minutes
Registration
Officer
END OF TRANSACTION. PCT: Under normal circumstances - 25 to 50 minutes; Peak - within the day.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle
Time (Normal Cir-
cumstances)
Person-in-Charge Fee Form
1
Get Petition Form for Change of
Name/Status and/or Date of
Birth from the Public Assistance
and Complaints Desk (PACD).
Issue petition form; Advise
professional to fill-out form and submit
to Counter 9.
5 minutes PACD
Officer-of-the-Day None
PRC-BRO
Reg Form
004
(Petition for
change of
name/status
due to mar-
riage)
and/or
PRC-BRO
Reg Form
005
(Petition for
correction of
name/date of
birth)
2
Submit duly accomplished peti-
tion form together with the doc-
umentary requirements at
Counter 9.
Evaluate authenticity and completeness
of documentary requirements; verify
name from the Control List/LERIS.
Inform professional on the amount to
be paid. Receive payment and indicate
amount received on the form. Give to
Cashier for the issuance of Official
Receipt.
15-20 minutes Registration Officer
3 Pay prescribed fee. Enter payment, affix signature and
issue Official Receipt. 10-20 minutes Cashier P225.00
4 Receive Claim Stub. Detach Claim Stub; Give Claim Stub
and Official Receipt to professional. 5 minutes Registration Officer
END OF TRANSACTION. PCT: Under normal circumstances - 35 to 50 minutes; Peak - within the day.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle
Time (Normal
Circumstances)
Person-in-Charge Fee Form
1
Get replacement form from the
Public Assistance and
Complaints Desk (PACD).
Issue replacement form; Advise
professional to fill-out form and submit to
Counter 9.
2-5 minutes PACD
Officer-of-the-Day
PRC-BRO
Reg. Form
003
(Duplicate
PIC)
and/or
PRC-BRO
Reg. Form
006
(Action
Sheet for
COR)
2
Submit duly accomplished form,
passport-size picture with name
tag and Affidavit of Loss at
Counter 9.
Evaluate authenticity and completeness of
documentary requirements; verify name
from the Control List/LERIS.
Inform professional on the amount to be
paid; Receive payment and indicate
amount received on the form. Give to
Cashier for the issuance of Official Re-
ceipt.
15-20 minutes Registration Officer
3 Pay prescribed fee. Enter payment and issue Official Receipt. 10-20 minutes Cashier
P250.00 for
PIC
P300.00 for
COR
4 Receive Claim Stub. Detach Claim Stub and release to
professional. 3-5 minutes Registration Officer
END OF TRANSACTION. PCT: Under normal circumstances 30 to 50 minutes; Peak – within the day.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle Time
(Normal
Circumstances)
Person-in-
Charge Fee Form
1 Get Order of Payment Form at
Counter 8.
Issue Request Slip and advise professional to
secure one documentary stamp. 2-5 minutes
Registration
Officer None
PRC-BRO
Reg. Form
007
(Request
Slip)
2
Submit duly accomplished Order
of Payment Form and documen-
tary stamp at Counter 8.
Verify name from the Control List and LERIS.
If with expired PIC, advise professional to
update PIC prior to issuance of CGS.
5-10 minutes Registration
Officer
3 Pay prescribed fee and wait for
name to be called.
Inform professional on the amount to be paid.
Receive payment and indicate amount re-
ceived on the form. Give to Cashier for the
issuance of Official Receipt.
3 -5 minutes Registration
Officer
75.00 /
copy
4 Enter payment and issue Official Receipt. 10-20 minutes Cashier
5 Receive CGS.
Extract record from LERIS, enter data/Official
Receipt in the e-log then print CGS.
Affix PRC Seal and documentary stamp; have
the CGS signed by authorized signatory
Release CGS to professional.
10-20 minutes Registration
Officer
END OF TRANSACTION. PCT: Under normal circumstances - 30 to 60 minutes; Peak - within the day.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle Time
(Normal Circum-
stances)
Person-in-
Charge Fee Form
1 Get Order of Payment Form at
Counter 8.
Issue Request Slip and advise professional to secure
one documentary stamp per copy of document for
authentication.
2-5 minutes Registration
Officer None
PRC-BRO
Reg.
Form 007
(Request
Slip)
2
Submit duly accomplished Order
of Payment Form, photocopy of
document to be authenticated and
one documentary stamp per copy
at Counter 8.
Verify name from the Control List and LERIS.
If with expired PIC, advise professional to first update
PIC.
5-10 minutes Registration
Officer
3 Pay prescribed fee and wait for
name to be called.
Inform professional on the amount to be paid; Re-
ceive payment and indicate amount received on the
form. Give to Cashier for the issuance of Official Re-
ceipt.
3 -5 minutes Registration
Officer
P75.00
per
copy
4 Enter payment and issues Official Receipt. 10-20 minutes Cashier
5 Receive authenticated copy.
Stamp name of authorized signatory; Indicate Official
Receipt number and date. Affix PRC seal and docu-
mentary stamp on the authenticated copy. Have the
document signed by authorized signatory.
Release authenticated copy to professional.
10-20 minutes Registration
Officer
END OF TRANSACTION. PCT: Under normal circumstances - 30 to 60 minutes; Peak - within the day.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle Time
(Normal
Circumstances)
Person-in-
Charge Fee Form
1
Present Claim Stub at Counter 14 for
claiming of PIC; and/or PRC ID card for
claiming COR.
* Present authorization Letter and
valid ID card with picture and signature if
to be claimed by a representative.
Receive Claim Stub or Authorization Letter and
put on queue following the first-in-first-out policy,
except for CARE Lane and Express ID.
2-3 minutes Releasing
Officer None
Claim Stub
(PRC-BRO
Reg Form
001;
PRC-BRO
Reg. Form
003)
2 Wait for name to be called.
Check availability of PIC/COR from the file; and/
or check PIC/COR status from the Regulations
Application Support System Database. Extract
PIC from file.
Extract COR from file, scan and print picture on
the COR. Affix PRC seal.
If not available, inform professional immediately
on the ID/COR status and refer to Releasing
Supervisor for appropriate action.
10-25 minutes
Releasing
Officer
Releasing
Supervisor
3 Sign on the Log Sheet and affix signature. Call name of client and release PIC/COR. 3-7 minutes Releasing
Officer Log Sheet
END OF TRANSACTION. PCT: Under normal circumstances - 15 to 30 minutes; Peak - within the day.
PRC Baguio Regional Office
C
itizen's Charter
FILING OF CASES AGAINST ERRING PROFESSIONALS
Step Client PRC
Process
Cycle Time
(Normal
Circum-
stances)
Person-
in-
Charge
Fee Form
1
File the complaint at the
Legal Section
Receive and Evaluate the Affidavit of Complaint;
1. Verify the professional eligibility of the individual being complained of, if he/she
is a registered professional;
2. Verify the jurisdiction of the Board and of the Regional Office over the person
of the parties through available records in its possession. Otherwise, verification
shall be made with the Central Office;
3. Upon complete verification of the abovementioned requirements, require the
complainant to pay the required docket fee and legal research fee.
4. Advice the complainant to go back to the Legal Section for submission of the
documents and proof of payment of fees.
10-15
minutes
Aprilynne
Dar;
and/or
Atty.
Cresente
Lumerez
Jr.
-None-
Three (3) copies
of Notarized
Complaint Affida-
vit submitted by
the Complainant
plus such num-
ber as there are
respondents.
2
Pay the docket fee and
legal research fee at
the Cashier
Collect payment and issue Official Receipt
3-5
minutes
Cashier
P235.00 -
Docket Fee
P10.00 –
Legal Re-
search Fee
3
Submit the Complaint
together with the Offi-
cial Receipt of payment
of Docket Fee and
Legal Research Fee at
the Legal Section .
1. Assign a docket number and give the complainant a receiving copy of his/her
affidavit complaint.
2. Advise the complainant to wait for further notice on the hearing schedule of on
his/her complaint; or a notice for conciliation conference, when applicable.
3. The Legal Officer shall forward the case to the conciliation unit, when applica-
ble;
4. The Legal Officer issues Summons to the Respondent/s.
3-5 minutes
Within the
day
Aprilynne
Dar;
and/or
Atty.
Cresente
Lumerez
Jr.
-None-
END OF TRANSACTION
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Applicant PRC
Process Cycle Time
(Normal
Circumstances)
Person-in-
Charge Fee Form
1
Visit www.prcbaguio.blogspot.com. Click
ONLINE APPLICATION SYSTEM (OAS).
Encode entries, save and print confirmation
page. Report to nearest PRC Office.
2
Proceed to Counter 3 and submit OAS
confirmation page and one (1) passport
size picture with complete name tag.
Receive OAS confirmation page
and picture. Scan and edit
picture.
3-4 minutes Application
Processor
3 Submit documentary requirements (original
and photocopies) for evaluation.
Check authenticity, complete-
ness and correctness of docu-
ments.
If authentic, complete, and
correct, process application in
the OAS and upload picture.
5-6 minutes Application
Processor
PRC Form No. 001
PRC Form No. 03
(Permanent Examination
and Registration Record
Card)
4
Pay Examination Fee:
Baccalaureate Degree – P900.00
Non-Baccalaureate Degree – P600.00
Conditioned/Removal – P450.00
Advise applicant on amount to
be paid; Indicate amount re-
ceived on the Form then forward
to Cashier for issuance of Offi-
cial Receipt .
5 minutes Cashier
Baccalaureate Degree
– P900.00
Non-Baccalaureate
Degree – P600.00
Conditioned/Removal
– P450.00
5
Receive printed copy of Application Form
(AF) with stapled requirements and Official
Receipt.
Advise applicant to accomplish
PERRC.
Application
Processor
6
Accomplish PERRC, affix thumb mark and
signature on the AF and PERRC. Paste
documentary stamp on the AF.
7
Submit documents at Counter 6. Receive
Notice of Admission (NOA), Official Receipt
and Examinee Self-Instruction Sheet (ESIS).
Final review of documents.
Issue NOA, Official Receipt and
ESIS.
2-3 minutes Issuing Officer PRC APP Form No. 002
(Notice of Admission)
END OF TRANSACTION. Process Cycle Time : under normal circumstances - 35 minutes to 53 minutes; peak season - within the day
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Applicant PRC
Process Cycle Time
(Normal
Circumstances)
Person- In
Charge Fee Form
1
Visit www.prcbaguio.blogspot.com. Click
ONLINE APPLICATION SYSTEM (OAS). En-
code entries, save and print confirmation page.
Report to nearest PRC Office.
2 Proceed to Counter 3. Submit one (1) passport
size picture with complete name tag. Scan and edit picture. Upload picture. 3-4 minutes
Application
Processor
3
Submit confirmation page to Counter 3 and
documentary requirements (original and photo-
copy) for evaluation.
Check authenticity, completeness and
correctness of documents. 5-10 minutes
Application
Processor
4 Pay Examination Fee.
Inform applicant on the amount to be
paid; Indicate amount received on the
form then forward to Cashier for issu-
ance of Official Receipt.
5 minutes Cashier 900.00
5 Submit Official Receipt to Counter 3.
Process application in the Online Ap-
plication for Registration Without Ex-
amination, insert picture and print Ap-
plication Form.
2 minutes Application
Processor
6 Affix signature and paste documentary stamp in
the Application Form.
Final review of documents. Issue appli-
cant stub and instruct to visit PRC
website to check if application has
been approved.
1 minute Application
Processor
END OF TRANSACTION. PCT: Under normal circumstances - 25 minutes to 30 minutes; Peak - within the day
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Client PRC
Process Cycle
Time (Normal
Circumstances)
Person-in -
Charge Fee Form
1
Get Verification Request Form at the Public Assistance
and Complaints Desk (PACD) or download at
www.prcbaguio.blogspot.com. Accomplish Form.
Receive accomplished Form. 1 minute
PACD
Officer-of-the-
Day
Verifi-
cation
Form
(BRO-
REC
FORM
004)
2
Submit accomplished Verification Request Form and
the following documents at Counter 1 or 2:
• For Certificate of Passing and Ratings
- Valid / Updated Professional Identification Card (PIC)
• For Certificate of Failure and Ratings
- Valid Identification Card
• For Authentication
- Updated PIC
- Original and photocopy of Certificate of Passing/
Failure/Ratings to be authenticated
Verify authenticity and validity of documents.
Assess Certification /Authentication fees.
Advise client to proceed to Cashier and pay the prescribed
fee.
(If the Official Report of Ratings to be authenticated is
issued 1996 or earlier, further verification from the
Records Management Division-Central Office is required.
Client is advised to come back after 2-3 working days)
3-5 minutes
Verification
Officer
P75.00
per copy
and one
(1) docu-
mentary
stamp
with face
value of
P15.00
3 Present Verification Request Form to the Cashier and
pay prescribed fee (P75.00 per copy).
Collect payment, enter in the eCash Management System,
affix signature on and issue Official Receipt. 3-5 minutes Cashier
P75.00
per copy
4 Submit Official Receipt and documentary stamp per
copy.
Receive documents and prepare certificate /authentication
for signature. Impress PRC dry seal and affix one (1)
documentary stamp per copy. Record gender and transac-
tion in the records e-Logbook.
5-10 minutes
Records
Officer
Verification
Officer
5 Submit all documents and Official Receipt at Counter 2. Issue Certificate/authenticated document to client at the
Records Releasing Area. 5-10 minutes
Verification
Officer
For DFA AUTHENTICATION: Same as Step 1 to 5. Client receives original PRC documents and DFA Claim Slip from the Records Officer. Authenticated photocopies of the original documents
will be forwarded by PRC Baguio Regional Office to DFA Central Office. Client shall claim authenticated copies from DFA Central Office on the date specified in Claim Slip.
END OF TRANSACTION. Process Cycle Time: under normal circumstances - 30 to 60 minutes; peak season - within the day
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Professional PRC
Process Cycle
Time (Normal
Circumstances)
Person-
In-
Charge
Fee Form
1 Submit State Board Verification
requirements at Counter 2.
Evaluate the request and requirements then issue State Board
Verification (SBV) Form for professional to accomplish. 3-5 minutes
Records
Officer
PRC-
BRO
Rec.
Form
No. 003
2 Accomplish and submit SBV Form.
Check entries and completeness of all documents
Verify the authenticity/ validity of license/ board rating via PRC
database (LERIS).
Assess fees and advise client to pay at the Cashier (Counter 5)
and to submit mailing envelope with postage stamps or courier
delivery and documentary stamp.
5-10 minutes Records
Officer
3
Present accomplished SBV Form to
the Cashier and pay the pre-
scribed fee.
Collect payment, issue Official Receipt, and affix signature on SBV
form. Advise client to procure mailing/courier envelope and docu-
mentary stamp.
3-5 minutes Cashier P75.00 per copy
4
Pay for mailing envelope with post-
age stamps or courier delivery and
documentary stamp.
Service Provider accept payment and issues receipt. 3-5 minutes Service
Provider
One (1) documentary
stamp per copy and
applicable mailing/
courier fee
5
Submit SBV Form, Official Receipt
and mailing/courier envelope at
Counter 2.
Sign on the SBV Logsheet.
Receive all documents, detach Follow-up Stub and issue to client.
Advise client to follow-up after a week. 3-5 minutes
Records
Officer
6
Receive Follow-up Stub.
Follow-up after a week to confirm
transmittal.
1-5 minutes Records
Officer
Note: Accomplished SBV Forms are mailed directly to the requesting agency/regulating body except verification forms marked “Return to applicant”
END OF TRANSACTION. PCT: Under normal circumstances - 30 to 60 minutes.
PRC Baguio Regional Office
C
itizen's Charter
Revised March 3, 2014
Step Verifying Government Office PRC
Process Cycle Time
(Normal Circum-stances)
Person-In-Charge Fee Form
1
Submit request for verification of eligibility of a professional through personal delivery or by postal service (mail).
Verify all verification requests from the PRC database (LERIS) or hard copy of the Master list of Examinees, i.e., name of the profes-sional, date of birth, registration number and date, date of examination, and ratings. Re-encode name of the professional, date of examination and ratings obtained using the preformatted mail verification form then affix-es his/her initials. Review the entries in the verification form then affix initials prior to the signing of the authorized signatory. Review the entries in the verification form then affix initials prior to the sending of the accomplished verification form.
Verification Officer / Records Officer Verification Officer Records Officer Chief, ICT and Records Management Section
PRC-BRO OVES Form 2
Note: Verifications from government/non-government entities are mailed office-to-office.
END OF TRANSACTION
2
Transmit the accomplished verification form
through mail to requesting office.
5 working days
Verification Officer
PRC-BRO OVES Form 2 PRC Baguio Regional Offic
e
C
itizen's Charter
Revised March 3, 2014
Step Verifying Government Office PRC Process Cycle
Time Person-in-Charge Fee Form
1
Submit request for verification
of eligibility of professionals
through the OVES Submission
Form.
Check all incoming verification request.
Arrange and group according to verify-
ing agency.
Prepare verification list.
1 min per
professional
Verification Officer
No Fee
OVES
Submission
Form (online
form)
2
Verify from PRC database (LERIS) and/
or Table of Results within Process Cy-
cle Time.
Review entries in the Verification Form
and affix initials.
Review entries in the Verification Form
and affix initials.
1 min per
professional
1 min per
professional
1 min per
professional
Verification Officer
Records Officer
Chief, ICT and
Records Man-
agement Section
3
Send verification through OVES via
email to requesting office within Process
Cycle Time.
1 min per
professional Verification Officer
PRC BRO
OVES Form 1
Note: OVES verifications from government/non-government entities are e-mailed office-to-office.
END OF TRANSACTION
PRC Baguio Regional Office
C
itizen's Charter