Ci&T and Technical Web Strategy Service: Powering Enterprises with lean and value driven open source...

www.ciandt.com

Ci&T and Technical Web Strategy

Service

Powering Enterprises with lean and value driven open source

CMS servicesJune - 2012

http://www.ciandt.com/

www.ciandt.com

Agenda

• About Ci&T• Ci&T CMS Services

• Services Goals• Services Capabilities• Drupal Expertise• Cases

• Q&A and final notes


Ci&T at a glance}

www.ciandt.com / @ciandt

Founded in 1995HQ in Brazil w/ offices in the US, Japan, Europe & ChinaGlobal Delivery Centers in Brazil, Argentina and China Staff: 1,500+Annual growth: 40%Providing high performance teams to our clients

How we do it}


Agile development is a conceptual framework for software engineering based on iterative and incremental development. Specifically tailored to the speed of delivery.

Ci&T runs 100% Agile projects!

}


Smart Presence

“It doesn’t seem like you are that far away”!

“Since we have been using Skype the phone quality has improved greatly and the added benefit of being able to see the team and interact with the app on the iPad has been a big help. I think it has helped speed up the ability to understand any issue or questions we have had. Overall, I feel like our Skype meetings have added value to the project… it doesn’t seem like you are that far away” – USA Ci&T Client

So what are you looking for?

An average team, responding to requests at a minimal cost

Or…A high-performance team, delivering value quickly and constantly

What makes a high-performance team?

What makes a high-performance team?}


TalentAbility to attract and retain the bestBest place to work – 5 years in a rowAverage tenure: 4+ yearsLow turn-over rate Enthusiasm – you can feel it in the air!

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Skills MasteryAgile delivery in 100% of engagementsDirect and daily communication – no wallsShort cycles of feedbackQuick learningHyper-productive teams


}


AutonomyStable units working together for a long timeHigh trust environmentStrong commitment to other members of the team – and to our clients


}


Lean frame in mindProblem-solving mentalityElimination of wasteValue engineering to prioritize according to businessContinuous improvementOverhead significantly lower

8% vs. 30% - onsite:offshore ratio

More value

Bu

sin

ess

va

lue

Stories


What makes a high-performance team?}


Vision and Shared PurposeProactivity and CollaborationRedefine the value generated by IT for clients and the end userStimulate through challenges and the opportunity to innovateInspire entrepreneurship

There is a gap…Information Technology

• Total Cost to support• Application Management• Decrease dependency from IT• Cross-brand leverage• Boost ability to innovate• Responsiveness to business

demands• Agencies take forever to deliver,

then the blame is on us for delays

• That’s impossible to implement!• Approval process and

compliance• Let’s reuse assets!• Deployment needs to be

planned

Marketing

• Generate more revenue• Create loyalty• Speed, speed, speed• Really leverage digital• Flexibility, freedom to be creative• IT should not restrict me• IT must be less expensive• I love my agencies, if only IT

would cooperate more• After the creative is done, why IT

takes so long?!• No, the deadline is not negotiable

www.ciandt.com

Ci&T Technical Web Strategy Service

Provide High Performance Teams to implement large scale digital marketing strategies, by using best solutions and practices for implementing

• WCMS based websites• Analytics • SEO• mobile sites and • assets reusability

Providing Lean management of multi-branded websites


www.ciandt.com

Ci&T Technical Web Strategy – Bridging that

gapNeeds Benefits

- Improved Communication between vendors- Partners Players

Managing support of the solution implementation by interacting with all parties, providing guidance and assistance on all matters related to the solution implementation

- Web Experience Management- CMS technical expertise

Seasoned teams on implementing A/B Testing, SEO, Analytics, Content Editing Experience and Channels Content Driven bringing a successful strategy implementation

- Flexibility to Marketing Support, guidance and implementation of CMS/Frameworks/Components what will provide Marketing teams with the flexibility and agility needed to manage websites content and layout.

- Lean Portfolio Management

Improved visibility of websites implementation pipeline, as well as best usage of teams capacity, preventing peaks and valleys of allocation – thus minimizing waste

- More with less Periodic reviews of indicatorsReusability Strategy implementationDigital Assets Management implementation


www.ciandt.com

Capabilities Areas

Security

Content/Web Management

Analytics

Search

Mobile

User Experience

Performance

Data and Assets Management

Maintenance

Reusability

Hosting

SEO A/B Testing

i18n

Desktop

Social


www.ciandt.com

site.com m.site.com site.co.jp

Web Servers

CMS/framework

Database Servers Ap

plic

ati

on

Sup

port

Pla

tform

Opera

tion

s

Pla

tform

En

gin

eeri

ng

Secu

rity

Com

plia

nce

Monit

ori

ng

Back

up a

nd

Rest

ore

Content Managers

Desktop Site Users

Mobile Site Users

Third party components / Dependencies

CDN

IaaS/PaaS/SaaS


www.ciandt.com

Ci&T Drupal Expertise

500+ Enterprise Drupal sites built/maintained 300+ Drupal experts across the globe Acquia Partner One of biggest Drupal shops in the world


www.ciandt.com

Ci&T - CMS and Drupal Thought Leadership

Ci&T Drupal Association Member

Drupal events DrupalCon Denver DrupalCamps in NJ/NY/PA Drupal Business Summits CA/GA Spoke at DrupalCon Munich Aug 2012 DrupalCon Sao Paulo Dec 2012

Active on Drupal community

CMS/Drupal articles on CMSwire http://www.cmswire.com/author/felipe-rubim/


http://www.cmswire.com/author/felipe-rubim/

Ci&T and Technical Web Strategy Service: Powering Enterprises with lean and value driven open source...

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