Cisco IP Phone Update: Best Practices and Collaboration...

Cisco IP Phone Update: Best Practices and Collaboration Enablement

David Scott, Technical Marketing Engineer

BRKUCC-2050

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public 3BRKUCC-2050

Cisco SparkAsk Question, Get Answers

Use Cisco Spark to communicate with the speaker after the event!

What if I have a question after visiting Cisco Live? ... Cisco Spark

1. Go to the Cisco Live Mobile app

2. Find this session

3. Click the join link in the session description

4. Navigate to the room, room name = Session ID

5. Enter messages in the room

How

Spark rooms will be available until July 29, 2016

www.ciscospark.com

• Introduction

• Cisco Wireless Update

• Portfolio Overview

• Phone OS 11.0 Firmware Update

• Phone OS 11.5 Firmware Update

• Best Practices

Agenda

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public 5BRKUCC-2050

Join the Customer Connection Program19,000+

Members

Strong

• Influence product direction

• Access to early adopter & beta trials

• Monthly technical & roadmap briefings

• Connect in private online community

• Exclusive perks at Cisco Live

• Collaboration NDA Roadmap Sessions Mon & Tues

• Q&A Open Forum with Collaboration Product Management Tues 4:00 – 5:30

• Reserved seats at Collaboration Innovation Talk Thurs 8:00am – 9:00am

• 2 new CCP tracks launching at Cisco Live: Security & Enterprise Networks

Join in World of Solutions

Collaboration zone

Join at the Customer Connection stand

New member thank-you gift *

CCP ribbon for access to NDA sessions

Join Online

www.cisco.com/go/ccp

Come to Collaboration zone to get your

ribbon and new member gift

* While supplies last

http://www.cisco.com/go/ccp

Wireless Phone Update

Vivek Yadav, Product Manager

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Wireless IP Phones 8821

Phone Release 11.x – On-premises

CUCM 9.1.2, 10.5, 11.0, 11.5+

CME 10.5, 11.x

Orderable as of June 27, 2016

Shipping: July 10, 2016

8821 Device Desktop Charger Multi-Charger USB Charger Accessories

BRKUCC-2050 7


Wireless IP Phones 8821 Product Position

FCS: Target

Q4 2016

8821 8821-EX

• In-Campus Mobile Voice

• 802.11 WLAN

• Rigorous, High-activity Settings

• Ruggedized, Resilient, Reliable, Secure

• Target: Verticals, General Office Settings

• Healthcare, Manufacturing, Retail, Oil & Chemical, Mining, Hospitality, Finance etc.

BRKUCC-2050 8


Wireless IP Phones 8821- Industrial Design

Feature 7925 8821

Display: 2-in 176 x 220 pixel resolution 2.4-in. 240x 320 pixel resolution

Dimensions 5.0 x 2.0 x 0.8 in. 5.2 x 2.2 x 0.7 in.

IP Rating Ingress Protection IP 54 Ingress Protection IP 67

Endurance MIL-STD-810F Drop only MIL-STD-810G Drop and Vibration

procedures

Connector Mini USB Magnetic USB 2.0 OTG connector

Headset Wireless: Bluetooth 2.0

Wired: 2.5 mm (4-conductor tri-band) Wireless: Bluetooth 3.0

Wired: 3.5 mm Stereo Headphone/Micro

phone Jack

Glass Key PadBigger Screen Size On-the-Go (OTG) Connector

BRKUCC-2050 9


Wireless IP Phones 8821- User Experience

Key Points:

• Consistent design with 8800 series

• Familiar user interface for 792x users

• Ability to have a mix of lines, speed dials, or programmable line keys

BRKUCC-2050 10


Wireless IP Phones 8821- Key Features Contents

Feature 7925 8821

Software Base Separate base for 792x phones

(unique user experience)

Consistent software (and user

experience) as other 8800 model

phones

Protocol (Call Control) SCCP SIP

Wi-Fi 802.11a/b/g, CCKM 802.11a/b/g/n/ac, WLAN Profiles,

802.11r & CCKM

Authentication EAP-TLS, EAP-FAST, PEAP-

MSCHAPv2, LEAP

EAP-TLS, EAP-FAST, PEAP-

MSCHAPv2, PEAP-GTC

Signature Types SHA-1 SHA-1, SHA-2

Bit Key Types 1024, 2048 1024, 2048, 4096

Codec G.711a, G.711u, G.729a, G.729ab,

G.722, and iLBC

G.711a, G.711u, G.729a, G.729ab,

G.722, iLBC, and iSAC

BRKUCC-2050 11


Wireless IP Phones 8821- Accessories

Primary Features:

• Improved acoustic design for desktop charger

• Modular & Contemporary Multi Charger design

• Carrying Cases – Leather & Holster Plus Lanyards,

• Device with cases can be docked on desktop and multi charger

• Pocket and Belt Friendly ClipsBRKUCC-2050 12

Best Practices Cisco Wireless IP Phone 8821


Using the 8821 Wired Dock for WLAN Provisioning

• Provision wireless profiles over the wired network to the 8821

• Connect the wired RJ-45 Ethernet cable using a USB to RJ-45 dongle

• The dongle is NOT intended to be used for normal day to day use

• The dongle is for 1st time provisioning/setup only

• Voice calls over Wired Ethernet are not supported

• Apple USB 2.0 Ethernet Adapter

• Linksys USB3GIG 3.0 Gigabit Ethernet Adapter

• Linksys USB300M USB 2.0 Ethernet Adapter

• D-Link DUB-E100 USB 2.0 Fast Ethernet Adapter

• Belkin B2B048 USB 3.0 Gigabit Ethernet Adapter

• DHCP lease without option 150 (CUCM TFTP)

• Alternative-TFTP

• Voice-Vlan to dock

• 802.1x (wired) to dock

• Power over Ethernet to dock

Supported USB Dongles Unsupported Wired Provisioning Scenarios

BRKUCC-2050 15© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public


For mass deployment use WLAN Profiles CUCM > Device > Device Settings > Wireless LAN Profile

Associate Wireless LAN Profile to Group

Apply to the 8821 device pool or device

Using WLAN Profiles for 8821 Mass Deployment

BRKUCC-2050 16

* WLAN Profile + EAP-TLS requires CUCM 11.x or higher.


Profiles can be read/write, read/only, or a mix

WLAN Profile – User Modifiable = Allowed

Everything Editable

BRKUCC-2050 17


WLAN Profile – User Modifiable = Disallowed

Nothing Editable

BRKUCC-2050 18


WLAN Profile – User Modifiable = Restricted

Credentials Editable

BRKUCC-2050 19


8821 Dock – Wired Ethernet Flow

<WirelessLANProfileGroup>

<WirelessLANProfile>

<profileName>MyProfile</profileName>

<wlanProfileLocked>0</wlanProfileLocked>

<SSID>MySSID</SSID>

<wlanMode>2</wlanMode>

<wlanSecurity>3</wlanSecurity>

<wlanUsername>CiscoUser</wlanUsername>

<wlanPassword>password</wlanPassword>

</WirelessLANProfile>

</WirelessLANProfileGroup>

Time Time

Use a security profile

with TFTP encryption if

using a CUCM WLAN

security mode that

utilizes password or

keys (e.g. WEP, PSK,

EAP-FAST, PEAP)

BRKUCC-2050 20


Supported Access Points

Cisco (Current) Cisco (EOS) Meraki

Interoperability tests are not performed against 3rd

party access points, so compatibility can not be guaranteed with 3rd party access points.

Above are older platforms and not all are supported with the latest Cisco WLAN Controller versions.

No support for Cisco Meraki MR12, MR16, MR62, MR66, or Z1.

BRKUCC-2050 21

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050

Best Practices Summary for 8821• Perform Site Survey and have solid 5GHz coverage

• Implement 802.11r / Fast Transition (FT) or Cisco Centralized Key Management (CCKM) to allow for fast secure roaming

• Certificates can be automatically installed via SCEP (Simple Certificate Enrollment Protocol)• SCEP is the standard for automatically provisioning and renewing certificates. It avoids

manual installation of certificates on your phones.

• You can still manually install certs via the phone webpage https://x.x.x.x:8443 by enabling “Web Admin” and password but SCEP is preferred

• Configure QoS, optimize 802.11 channels, power & data rates

• Consult 8821 Admin guide and datasheet

22

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8821/english/adminguide/w88x_b_wireless-8821-8821ex-admin-guide.html

Datasheet: http://www.cisco.com/c/en/us/products/collaboration-endpoints/unified-ip-phone-8800-series/index.html

https://x.x.x.x:8443/


“A smart (Android) WiFi phone with rich telephony features and usability combined with the quality, durability and reliability essential for enterprise…”

Product Orderability: 7/20/2016

Product Manager: Sridhar Ratakonda

Product Literature: http://spectralinkplus.com/

Cisco/Spectralink Pivot – 8744Solutions+ Offering

24BRKUCC-2050

PIDSSLINK-8744-NA=

SLINK-8744-EMEA=

SLINK-8744-AUS=

SLINK-8744-HOLS=

SLINK-8744-BAT=

SLINK-8744-UPS=

SLINK-8744-3CHR=

SLINK-8744-DCHR=

SLINK-8744-POCLIP=

SLINK-8744-HOLS=

SLINK-8744-CASE=

SLINK-8744-SCRPTR=

SLINK-8744-PTOOL=

SLINK-8744-CMS250=

SLINK-8744-CMS100=

SLINK-8744-CMS25=

SLINK-8744-CMS10=

SLINK-8744-SCANLC=

Enterprise Phone Portfolio Overview


UC Endpoint Portfolio Overview

SMALL BUSINESSLOBBY / COMMON

AREAKNOWLEDGE WORKER ADMIN ASSISTANT MANAGER/EXECUTIVE CONFERENCE ROOM

78

11

78

21

78

41

78

61

88

11

88

41

/45

88

51

88

61

/65

88

31

BRKUCC-2050 26


Recent Changes to the Endpoints Portfolio

New Product Introductions:

• 8845, 8851-NR, 8865 Announced at Cisco Live USA 2015

• 8821 Announced at Cisco Live USA 2016

End of Sale Announcements:

• 7925G, 7925G-EX and 7926 EoS – January, 2017

• 7915, 7942, 7962 EoS – February, 2016

• 8945 (March 2016), 8941 (May 2014), 8961, 9951, 9971, KEM, Camera, EoS – July, 2016

• Phones removed in CUCM 11.5:

12S/SP/+, 30SP+/VIP, 7902G, 7905G, 7910/G/+SW, 7912G, 7920, 7935

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/fieldNotice/cucm_b_fn-deprecated-phone-models-1151.html

BRKUCC-2050 27


Cisco IP Phone 7800 Series

Replaceable Bezel ✔ ✔ ✔ ✔

Screen 384 x 106 Mono

(3.28”)

396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”)

Ethernet Switch 10/100 10/100 10/100/1000 10/100

Programmable Line Keys N/A 2 4 16

Programmable Soft Keys 4 4 4 4

Headset Port N/A ✔ ✔ ✔

EHH Support (AUX) N/A ✔ ✔ ✔

Full Duplex Speakerphone ✔ (Narrowband) ✔ ✔ ✔

Wideband Audio Available with

additional wideband

handset

✔ ✔ ✔

POE Class 1 1 1 1

Protocols SIP SIP SIP SIP

CP-7821 CP-7841 CP-7861

Key Features

CP-7811

BRKUCC-2050 28


IP Phone 8845 and 8865 Hardware Features

10/100/1000 Ethernet

RJ-9 Port for Headset

HD Video Camera, 80-degree HFOV, 25-degree tilt, metal

ring rotates for manual on/off, LED indicator, H.264 AVC

Visual Ring Indicator

Wideband Audio Handset

5 Programmable Line/Feature Keys

Messaging, Service,and Directory

Wideband Audio Speakerphone

Volume BarKeypad

Hold/Resume, Transfer,and Conference

Back and Release Keys

Replaceable Bezel Option

4 Soft-Label Keys

5 Session Keys

Audio Path Control Keys (Headset, Speaker, Mute)

4-Way Navigation andSelect Key

5-Inch Color BacklitWVGA Display, HD Video 800 x 480 pixels

Adjustable Viewing Angle Two-Position Footstand

Bluetooth 3.0 RadioWall-Mountable



CP-8811 CP-8841 CP-8845 CP-8851 CP-8861 CP-8865

Display 800 x 480

Greyscale(5”)

800 x 480

WVGA (5”)

800 x 480

WVGA (5”)

800 x 480

WVGA (5”)

800 x 480

WVGA (5”)

800 x 480

WVGA (5”)

Ethernet Switch 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000

Programmable Line

Keys

5 x 5 5 x 5 5 x 5 5 x 5 5 x 5 5 x 5

Programmable Soft Keys 4 4 4 4 4 4

Headset Port (RJ9) ✔ ✔ ✔ ✔ ✔ ✔

EHS Support ✔ ✔ ✔ ✔ ✔ ✔

Full Duplex

Speakerphone

✔ ✔ ✔ ✔ ✔ ✔

Wideband Audio ✔ ✔ ✔ ✔ ✔ ✔

Integrated Bluetooth ✔ ✔ ✔ ✔

USB ✔ ✔ ✔

KEM Support ✔(2) ✔(3) ✔(3)

Wifi ✔ ✔

External Audio Port ✔ ✔

HD 720p Video ✔ ✔

POE Class 2 2 3 3 4 4

Cisco IP Phone 8800 Series – Voice/Video PhonesKey Features


Firmware 11.0 Updates


• Smartphone Contact VoIP Dialing

• Expressway MRA Official Support

• Larger Fonts

• Long Line Label Feature

• Barge for 78xx/88xx

• 8861/65 WiFi Security Enhancements

• DND Status Display

• Add Voicemail audio playback

Features in Firmware 11.0 for 7800/8800

Released Q4 CY2015

BRKUCC-2050 38


Cisco IP Phone 8845/51/61/65Smartphone Integration enhancement in 11.0

Dial imported contacts

over VoIP network with

11.0 firmware or higher

BRKUCC-2050 39


Service Modes supported in 11.0

Cisco Unified

Communications

Manager

CP-78XX

CP-88XX

Pathway into CloudOn-Premise

Expressway with Cisco

Unified Communications

Manager

Off-Premise

• 3 deployment models

• 2 service modes

Admin settings -> Reset Settings -> Service Mode

BRKUCC-2050 40


Service Mode support for Expressway or Spark

CP-78XX

CP-88XX

Pathway into Cloud

Expressway with Cisco

Unified Communications

Manager

Off-Premise

Admin -> Reset Settings -> Service Mode

BRKUCC-2050 41


• Spark Phone OS is used to register Cisco 7800 and 8800 Series phones to Spark

• Existing 7800 and 8800 phones can be upgraded to Spark Phone OS

• Put phones on 11.0 firmware to register to Spark. Once registered, firmware will be updated

• Phone will download and upgrade in the background

• Phone only reboots to upgrade in idle state

• Phones share Spark Phone OS locally to save internet bandwidth

Spark PhoneOS

Cisco Spark ServiceMessage | Meeting | Call

For more info see BRKCOL-2235: Spark Call - Extending Spark with Business-Class Communications

BRKCOL-2607: Understanding Cloud and Hybrid Cloud Collaboration Deployment

BRKUCC-2050 42


• Reduce troubleshooting time with PRT

• Use either on-premise or off-premise

• Problem Report Tool (PRT) can post to a URL even through Expressway

Mobile Remote Access and Problem Report Tool

CUCM Parameter

Expressway Parameter

BRKUCC-2050 43

Cisco 7800 and 8800 Series


Enlarged Font & Long Line Label for 8800 Series

• Font size will increase by 2 pixels on 8811/41/45/51/51NR/61/65including KEMRegular Size on 10.3 Regular Size on 11.0

• Pre-11.0 the line label width is 300 pixels and

truncates to 13 characters

• With 11.0 a long label is approximately 30

characters

Enlarged Font Size Long Line Label

BRKUCC-2050 44


Barge Feature for 7800/8800

• Barge is a new feature in 11.0 firmware

• Prior to this it was only cbarge using CUCM conference resources

• Pressing the barge soft key in the remote in use call state will mix the media on the BIB (Built-in Bridge)

• You can use barge alert in the phone settings to turn off single button barge

BRKUCC-2050 45


Audio-only option for 88xx Visual Voicemail• In 11.0 firmware there is an Audio-only option in addition to the Visual voicemail

feature

• There is now a new “Audio” softkey on the Visual Voicemail login screen

• Pressing the Audio softkey will bypass Visual Voicemail and initiate a call to Unity

BRKUCC-2050 46


• Wi-Fi Profile Configuration• EAP-TLS

• PEAP-GTC

• Admin Webpage• Certificates

• Date & Time

• Phone Restart

• SCEP (Simple Certificate Enrollment Protocol)• RA (Registration Agent)

• CA (Certificate Authority)

• RADIUS Configuration

8861/65 New Wireless Features in 11.0

BRKUCC-2050 47

Firmware 11.5 Updates


• Enhanced Line Mode

• DND Improvement

• Postpone a Phone Upgrade

• 7800 Softkey Enhancement

• Opus – 7800/8800

• Network Information

• 8861/65 WLAN Profile

• WiFi Security Enhancements

• SIP Dial Tones

• Left Side Cursor

• FIPS 140-2 Level 1 Support

Overview of Features in Firmware 11.5

BRKUCC-2050 49

© 2016 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050 50

IP Phone 8800 SeriesNew Enhanced Line Mode

• Move from 5 to 10 programmable line keys

• Assign lines or speed dials to all 10 keys

• Administratively configured

• Reduce upgrade barriers moving from digital phones or 7900 series Enhanced Line Mode (NEW)

5 L

ine

/Fe

atu

re K

eys

5L

ine/F

eatu

reK

eys

Enhanced Line Mode (NEW)

Session Mode (Today)5

Se

ss

ion

Ke

ys

5L

ine

/Fe

atu

reK

eys

CUCM versions 9.1.2, 10.5, 11.0+


• Mix of Lines and features like Speed Dials

• Voicemail Counter

• Missed Calls Counter

• BLF Presence

Enhanced Line Mode - Idle Screen

BRKUCC-2050 51


• Revert to Primary Line enabled

• Actionable Incoming Call Alert on by default

• Predictive dialing enabled

Enhanced Line Mode – Incoming Call

BRKUCC-2050 52


Enhanced Line Mode - Simple Example #1

55

• Line 4 is a shared line with Jim

• Press line 4 and phone goes off-hook

• Call Sally



56

• Now put Sally on hold

• Call Emily

• Icon changes to “2” indicating 2 calls are on the line



57

• Push line 4 to go back to Sally’s call

• A roster appears with all the calls on line 4

• Select Sally and press Resume


• The 4th line has 3 calls as indicated by the “3”

• Line 2 and Line 7 have 2 calls as indicated by “2”

• Multiple calls on a given line are anchored to that line

• Example: Clicking the 4th line button shows a list of active calls on that line

Multiple Calls “Anchored” to Line Keys

BRKUCC-2050 58


• Disables New Call window pop-up and disables predictive dialing

Simplified New Call UI for Enhanced Line Mode

BRKUCC-2050 59

Simplified Disabled (Default) Simplified Enabled


• Allows admin to switch between Session Line Mode and Enhanced Line Mode with latest device pack*

• Session Line Mode = Buttons on the right are always session keys

• Enhanced Line Mode = All 10 buttons are programmable line keys

• Default = Session Line Mode

Administrative configuration of Enhanced Line Mode

*CUCM versions 9.1.2, 10.5, 11.0+

BRKUCC-2050 60


These features are not supported in 11.5 firmware but under evaluation for future firmware releases

• KEM support

• Smartphone Proximity

• CME

• Call Park

• Right to Left locale support

Enhanced Line Mode Caveats

Please refer to the 11.5 release notes for more details

BRKUCC-2050 62

Best Practice Considerations:

Session Line Mode &Enhanced Line Mode


• Log into dCloud

• Navigate to Training and Labs

• Open Cisco Collaboration Specialist Training – CMR and Endpoints 11.x

Best Practices “Session Mode” now in the dCloud

BRKUCC-2050 64


Best Practices for 8800/8961/9900 “Session Mode”

65

1. Show All Calls on Primary Line (Set to Enable)

2. Revert to All Calls (Set to Enable)

3. Enable Actionable Incoming Call Alert (Set to Enable)

4. Always use Primary Line (Set to off)

Actionable Toast

on 9900 Series

Actionable

Toast on 8800

Series

BRKUCC-2050

“Revert to All Calls” requires

“Show All Calls on Primary Line”


Best Practices - Session Compared with Enhanced Line Mode

66BRKUCC-2050

Session Line

Mode

Enhanced

Line Mode1. Show all Calls on Primary Line (Set to Enable) Recommended (not default) N/A since sessions are

“anchored” to lines

2. Revert to All Calls (Set to Enable) Recommended (not default) Enabled by Default

3. Enable Actionable Incoming Call Alert Recommended (not default) Enabled by Default

4. Always use Primary Line (Set to off) Not recommended (except for high

call volume environments)

Not recommended

(except for high call

volume environments)


Session Versus Enhanced - Which Mode to Choose?

88xx (Session) 88xx (ELM)

Key System Functionality

(TDM or 79xx like)

No Yes

Require full visibility to all call

sessions at a glance

Yes No

High Call Volume Yes No

KEM, Smartphone

Integration, CME, Park, etc.

Yes Not yet (on roadmap)

BRKUCC-2050 67

• Vertical environments might be better with Enhanced Line Mode

• High call volumes might be better with session mode

• Evaluate which mode is best for you!

Firmware 11.5 Updates (continued)


• The only indication for DND in 11.0 was the “Ghost Busters” icon in the header bar.

• In 11.5 firmware, when DND is on, the soft key label will now say “Turn off DND” and the header bar will be red with a “Do not disturb” label.

Enhanced Do Not Disturb for 8800 Series

BRKUCC-2050 69


• A visual indication appears with a 15 second count down saying that device will upgrade to new firmware

• Allows user to defer firmware upgrade by one hour (up to 11 times)

• Phone models adding support:

7811, 7821, 7841, 7861, 8811, 8841, 8845, 8851, 8861, 8865

Postpone a Phone Upgrade

BRKUCC-2050 70


• The “Recents” softkey on the 7800 was on by default

• In 11.5 firmware this can be disabled through a CUCM parameter

7800 - Recents Softkey

• The latest device packs for CUCM version 9.1.2/10.5.2/11.0 will

include this parameter. Native in CUCM release 11.5

BRKUCC-2050 71


Left Side Cursor Enhancement in 8800 Series

• For pre-11.5 firmware, on 8800 series the cursor will appear on the right side instead of the left when you edit dial

• This behavior is inconsistent with 7900 series

• In 11.5 firmware, when you click edit dial, the cursor will now be on the left

BRKUCC-2050 72


7800/8800 Network Information Enhancement

• Access an aggregated Network Information screen directly from the Status Messages screen

• Also, “Detecting Network” message currently being displayed on main screen will change to "Verify your network connection“ if unable to obtain IP address within 15 seconds

BRKUCC-2050 73


• Flexible Speech and Audio Codec

• Standardized by IETF as RFC 6716

• Royalty Free & Open Source

• Interop with other platforms

• CUCM -> Server -> Service Parameters

7800/8800 Opus Support

74BRKUCC-2050

Requires CUCM 11.0 or higher


8861/65 – Wireless Phone Mass Deployment

• Mass Deployment

• CUCM > Device > Device Settings > Wireless LAN Profile

• Configure wireless and authentication settings

• Associate Wireless LAN Profile to Group

Only one profile supported

• The latest device packs for CUCM version

10.5.2/11.0 will include this parameter and will

be native in CUCM release 11.5

• EAP-TLS with WLAN profile requires CUCM

11.x and later

BRKUCC-2050 75


• Prompt user to re-enter WLAN credentials on authentication failure• New behavior for all username &

password security flavors (EAP-FAST, PEAP-GTC, PEAP-MSCHAPV2). Phone prompts the user to re-enter their credentials upon 2 explicit authentication failures.

• Username preserved, password cleared.

• Default = 2. Other valid configurations are 1 and 3.

• When the phone boots or is restarted, this enhancement will prompt the user to enter the password each time

• Default = Disabled.

• Username is preserved

8861/65 – WLAN Security Enhancements

WLAN Profile 1 Prompt ModePrompt on Authentication Failure

CUCM versions 9.1.2/10.5.2/11.x BRKUCC-2050 76


Wireless Authentication Failure Screenshot

Following screenshot shows a prompt asking for correct credentials:

BRKUCC-2050 77


• Evaluate Enhanced Line Mode for the 8800 Series

• Install latest Devpack if 11.x firmware features do not appear in CUCM

• Log into dcloud.cisco.com for Best Practices (CST) guide

• Review Session Mode Best Practices Lab Guide

• Post questions to BRKUCC-2050 Spark room for any questions you might have during the next two weeks (until July 29th)

• Check ciscolive365.com for recordings of current and past Cisco Live sessions

Cisco IP Phone Best Practices Closing ThoughtsCall to Action

78BRKUCC-2050


Continue Your Education

Related sessions

BRKUCC-2270 Network Media Recording and Streaming with Cisco MediaSense

BRKUCC-2011 Best Practices for Migrating Previous Versions of CUCM to version 11

BRKCOL-2614 Technical Overview of Preferred Architecture for Enterprise Collaboration

BRKUCC-3000 Advanced Dial Plan Design for Unified Communications Networks

BRKUCC-2801 Cisco Expressway at the Collaboration Edge design session

BRKUCC-2006 SIP Trunk Design and Deployment in Enterprise UC Networks

BRKUCC-2932 Troubleshooting SIP with Cisco Unified Communications

BRKCOL-2275 Real-time Traffic Applications and Service over WLAN

BRKUCC-2004 Emergency Calling and Cisco Unified Communications

BRKCOL-2013 Understanding how to make the most of your Cisco Jabber Deployment

79BRKUCC-2050


Complete Your Online Session Evaluation

Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online

• Give us your feedback to be entered into a Daily Survey Drawing. A daily winner will receive a $750 Amazon gift card.

• Complete your session surveys through the Cisco Live mobile app or from the Session Catalog on CiscoLive.com/us.

80BRKUCC-2050

CiscoLive.com/Online

http://ciscolive.com/Online

http://ciscolive.com/Online

http://ciscolive.com/us

http://ciscolive.com/us

Thank you

Cisco IP Phone Update: Best Practices and Collaboration...

Documents

Transcript of Cisco IP Phone Update: Best Practices and Collaboration...