Cisco Apps · Desktop Sharing The 8.0 release introduces Meeting Place / Webex integration for...
Transcript of Cisco Apps · Desktop Sharing The 8.0 release introduces Meeting Place / Webex integration for...
© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Cisco Apps
Marcus Dikvall
Cisco Systems Engineer
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Cisco UnifiedPersonal
Communicator 8.0
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Cisco Unified Personal Communicator 8.0
HighlightsSingle rich multi-media UC client for rich borderless collaboration
Based on Cisco Unified CSF technology
Jabber XMPP based technology
Business to business Presence & IM federation
Standards-based wideband audio & high-definition video
Enhanced user experience - “New Unified” UI design
Supports Windows XP, Vista, Windows 7
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Cisco Unified Personal Communicator 8.0XMPP-Based Enterprise Instant Messaging
Enhanced Enterprise Instant Messaging Features
Secure and rich text instant messaging
Point to point and ad-hoc group chat
Persistent group chat rooms
Offline IM capabilities
Client chat logs/history
Tabbed multi-chat window mgmt.
Escalations to audio, video and web
Interoperability with both SIP/SIMPLE and XMPP-based IM clients
Prototype of user interface– subject to change
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Cisco Unified Personal Communicator 8.0CSF Media Enhancements
Video
Softphone and deskphone video
Increased video resolutions –
Common Intermediate Format (CIF)
Video Graphics Array (VGA)
High-Definition (720p 30fps HD)
Media Improvements
Audio and Video based on new Unified Client Services Framework Engine
New wideband audio codec support -G.722 WB, iSAC
Signaling and Media Encryption
Prototype of user interface– subject to change
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Prototype of user interface– subject to change
Cisco Unified Personal Communicator 8.0Productivity and Integration Enhancements
Cisco UC Integrations
Integrated Visual Voicemail
Escalations into integrated voice, video and web conferencing
Video conferencing and TelePresence integrations
SRST Telephony Failover support
Contact Center Agent integration
Cisco UC Mobility integration/inter-op
Enhanced Microsoft Integrations
Lighting up MSFT Presence bubbles
Click to Call/IM from MS Outlook/Sharepoint and other desktop applications and browsers.
GAL access
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Cisco UC Integration™ for Microsoft Office Communicator 8.0
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Cisco UC Integration™ for Microsoft Office Communicator 8.0
New Capabilities
Standards-based wide-band audio & high-definition video
Integrated voice, video, & web collaboration
Visual Voicemail
Benefits
Native to Microsoft Office Communicator rich multi-media collaboration experience
Easier-to-manage single call control architecture
Investment Protection & Lower TCO
Easier-to-implement alternative relative to dual call control solution
Bundled with CUWL Standard, Business Edition, & Professional
Note: User Interface subject to change before final release
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Cisco UCIntegration™ for Microsoft Office Communicator
Escalate to Cisco HD Video for 8.0
•Impromptu video conferencing via Integration with Meeting Place and Communications Manager supported endpoints, including Telepresence.
Note: User Interface subject to change before final release
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Cisco Unified Communications Integration™ for MOC
Visual Voicemail
The 8.0 release introduces voicemail playback from within the Office Communicator client.
Play, Volume and message position are controlled by the user.
Call back options accessible via right click.
Message Filter options provided (new, urgent, today, yesterday….)
If the client is not
configured for Visual
voicemail then 7.1
client behaviour is
provided.
Note: User Interface subject to change before final release
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Cisco Unified Communications Integration™ for MOC
Desktop Sharing
The 8.0 release introduces Meeting Place / Webex integration for desktop sharing.
Desktop sharing mode include on Prem integration with Meeting Place 7.0 and Type 1 integration to Webex with Meeting Place 8.0
Launch a
desktop sharing
session or
escalate from
within a call
Note: User Interface subject to change before final release
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Cisco Unified Communications
Widgets - Click to Call
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Cisco Unified Communications Widgets - Click to Call
Calling from Microsoft Office
Microsoft Office applications expose a call option via an addition to the “right-click” menu
Options provide
• Immediate “Call”
• “Edit” number before calling.
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Cisco Unified Communications Widgets - Click to Call
Calling from Microsoft Outlook Contacts
Microsoft Outlook contacts can be dialed by simply right clicking the contact
Options to dial multiple numbers are displayed
Further option to edit number before dialing
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Cisco Unified Communications Widgets - Click to Call
Calling from your web browser
Telephone numbers can be selected in Microsoft Internet Explorer or FireFox web browser
Right click and Call to dial
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Cisco Unified Communications Widgets - Click to Call
Calling from Microsoft Persona Menu The Persona Menu is a
Microsoft menu exposedin Microsoft applications *
Microsoft Outlook
Microsoft SharePoint
The Persona Menu is part of Microsoft‟s Smart Tag Architecture
Click to Call extends the “Additional Actions” Menu to provide calling functions
Click to Call will lookup phone numbers in the Microsoft Exchange Global Address List (GAL)
*Office 2003/2007
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New ribbon application integrations for Word,Excel and Powerpoint extend click to call functionality in the UC Integration
Cisco UC Click to Call Widget
Office Suite Integration (Word & Excel)
Not supported in Office 2003
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Outlook integration now also provides a click to call ribbon for contacting sender and recipients
Right click functions also available
Cisco UC Click to Call Widget
Office Suite Integration (Outlook)
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Cisco Unified Communications Widgets - Click to Call
Call from other applications
If a user can select and copy text from an application it can be dialed
Select the text
Click the “Click to Call” icon in the system tray
Click “OK” to dial.
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Cisco UC Click to Call Widget
Introducing TEL URI Support
Click to Call 8.0 introduces support for TEL: Uniform Resource Identifier.
Functionality based on RFC3966
Enables an organisation to quickly and easily add click to call capabilities to web and desktop applications
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Cisco UC Click to Call Widget
Enable Web applications for Click to Call
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Cisco UC Click to Call Widget
Introducing XenApp Support
Click to Call 8.0 introduces support for XenApp application virtualization.
Support is provided for applications distributed across multiple presentation servers.
Support for both desktop and web access modes
Support provided for
XenApp 4.5, 5.0, 5.2
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Phone Designer
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Cisco Unified Communications Widgets – Phone Designer
Available for Cisco 8900/9900 IP Phones
Desktop Application to provide customisation of User‟s phone display (Wallpaper) and ring tones
Support for administrator „wallpaper‟ only setting
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Cisco Unified Communications Widgets – Phone Designer
Import personal wallpapers and ringtones
Additional Phones supported in MR:
8900 & 9900 Series Pro, Business, Standard Plus
6900 Series: 6921, 6941, 6961
7900 Series*: 7921G, 7925G, 7911G
* Ringtone only
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Cisco Unified Communications Widgets – Phone Designer
Edit and Personalise Ringtones
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Cisco Unified Communications Widgets – Phone Designer
Edit and Personalise Display
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Visual Voicemail 8.0
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Cisco Unified Communications Widgets – Visual Voicemail 8.0 *
8900/9900 Series Phone and Unity Connection Support
8900/9900 Series Unified IP Phone Support
User experience enhancement with newest Cisco IP Phones
Supports Unity / Unity Connection
Enterprise Provisioningwill send correct widget to specific phones
Loaded onto IP Phone from Unity server via Cisco Unified Communications Manager
* Release date tbc, 1H CY‟10
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Cisco Unified Communications Widgets – Visual Voicemail 8.0
Enhanced Messaging User Experience
Rich messaging experience on Cisco Unified IP Phone with Visual Voicemail application
Delivery receipts to the phone set
Message counters
Enhanced employee productivity with free application
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Visual Voicemail
Common User Experience across multiple Devices
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3‟e Februari 2010
Kl 14.00
Peter Jerhamre!!!
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