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Group A5 - Team Members:

Siddhesh Sawant

Hitesh Karkal

Mithun PoojariM. Arun Kumar

Narayan Sahu

Rahul Bhojwani

WORKFLOW MANAGEMENT SYSTEM

(WFMS)

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We, Poxy Infotech, are an offshore production center that processes /records invoices for shipping companies.

Maersk is one of the US based shipping company for which we processinvoices.

We receive scanned copy of the invoices which is processed & updatedin our database by our Data Entry Operators (DEO).

We receive close to 40,000 invoices per month which are processed byour 50 DEOs.

INTRODUCTION & SCOPE.

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Capacity Planning

Estimation & Actual Comparison.

Individual DEO Efficiency Calculation

KPI which consist of CPI, MPI & SPI Calculation.

Delivery Status

OBJECTIVE

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Unable to deliver 100% on time.

Actual efficiency of individual not known.

Client is not able to see the actual performance.

Discussing Re-baseline with client becomes difficultwith no statistical data.

PAIN POINTS

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POXYINFOTECH

LTD

Manager

Allocation &Distribution Team

Data Entry Operator

Invoice

Rejected

Invoice

Accepted

Data Base END

MAERSK

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Work Flow management is a desktop based embedded

tool & consists of 2 sections:User Setup: This section will be used by DEOs to enter

their daily output.

Admin Setup: This section is accessible only byManagement.

WORK FLOW MANAGEMENT SYSTEM

(WFMS)

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HOME PAGE (WFMS)

USER SETUP

ADMIN SETUP

EXIT

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NAME: Abhay Oak DATE 04/03/2013

EMPLOYEE ID: 10137

INVOICE PROCESSED: 28

INVOICE REJECTED: 5

Complete

EXIT

POXY

INFOTECH

USER SETUP (WFMS)

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ADMIN SETUP

EMPLOYEEINFORMATION

INVOICE

OUTPUT

CAPACITY

PLANNING

EFFICIENCY

REPORT

K.P.I.

INVOICESREJECTED

http://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsxhttp://localhost/var/www/apps/conversion/tmp/scratch_6/CIS%20assignment.xlsx

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It will help us to plan and achieve 100% Delivery

Statistics will help our client to monitor rejections

Planning & Actual Comparison helps in decide factors likeincrease/decrease employee strength or introduce overtime

Will help to evaluate Individual performance for annualperformance ratings.

With WFMS generated MIS reports Clients can monitor &

understand the progress. With MIS reports on KPI, re-baseline becomes simpler with

Clients.

BENEFITS AND CONCLUSION

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Rejection portal to monitor rejections & find root cause.

Weekly Employee Efficiency Report to be viewed by individualDEO.

Skillset information to be included in Employee Details

Provision of Inclusion of re-work (re-processing rejectedinvoices) in planning.

Application to be converted into web-based to avoid technical

errors due to system requirements & to become centralizeddatabase.

Special section for Clients to see Weekly/Monthly progress.

FUTURE PROSPECTS

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Thank You