CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission...

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Social Media Best Practices “The Good, the Bad and the Crazy” © 2006-2010, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010 Howard Brown CEO, CircleBuilder Software, LLC

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Howard Brown presented "Social Media - the Good, the Bad and the Crazy" at the Society for Church Consulting and Great Commission Network Conference on the campus of Indiana Wesleyan University in Marion, Indiana - November 9, 2010

Transcript of CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission...

Page 1: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

Social Media Best Practices“The Good, the Bad and the Crazy”

© 2006-2010, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Howard Brown

CEO, CircleBuilder Software, LLC

Page 2: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

2© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Page 3: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

3© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

The largest social network in the world is?

1.) Twitter

2.) Facebook

3.) LinkedIN

4.) None of the above

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4© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

The Largest Social Network is?

• Christianity – est 2.6 billion / 5 million churches worldwide

• Islam – est 1.8 billion – fastest growing religion via birthrates

• Hinduism – est 1.3 billion

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Definitions

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6© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Social

Media

Web 2.0

Viral

Marketing

Digital / Interactive services

Spread like wildfire / 2 people tell 2 people

Conversations / communications onlineDigital

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7© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Digital communications - everywhere

• Email

• Texting

• IM

• VOIP

• Community

• Commerce

• Content

• Blogging

• Intranets

• Mobile Apps

• Audio

• Video

• Chat

• Discussion

• Surveys

• Gaming

• Contests

• Education

• Navigation

• Coupons

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8© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

The Modern Day Marketplace• Digital Communications are Vital to the Church today and in

the future

• Resources and strategy must be developed in order to reach core committed and unchurched

– Over 600 million on Facebook for connecting, photo sharing, conversing, game playing and much more

– Just under 200 million using Twitter for broadcast

– Over 100 million using LinkedIN to connect for business

– 250 million logging into YouTube to watch a video

– 6.1 Trillion SMS Text Messages sent in 2010

– 100 million playing Farmville, Mafia Wars, Call of Duty…

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9© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010 9

Mobile and Smart phones are the wave of the today and the future

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10© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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11© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Who is your audience?

Core committedCore committed

Next GenNext Gen

SeniorSenior

VisitorVisitor

SeekerSeeker

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12© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Church communications

• Americans are exposed to about

3000 advertising messages/day.

• Corporations spend $620 billionyearly to get us to buy products.

How can you compete?

12© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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13© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Pain points – growing a church?

13© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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14© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

What’s the best way to connect?

Textmsg

Internet

Print Phone

MailPosters& Flyers

Email

Different people need

different methods.

And many require more

than one method!

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15© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

TraditionalTraditional

“Touch points” build community

InteractiveInteractive

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16© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Maximizing Your Touch Points

Interactive RSVPs,

Feedback & surveys

Interactive RSVPs,

Feedback & surveys

Event & Volunteer

Matching

Event & Volunteer

MatchingCustom weekly emailCustom weekly email

Audio and Video

Podcasting

Audio and Video

Podcasting

Cell phone

text messaging

Cell phone

text messaging

Viral Marketing

“tell 2 friends”

Viral Marketing

“tell 2 friends”

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Awareness• Visibility

• How do I find your church and join in your community?

Understanding• Church

• Mission

• People

• Purpose

Action• Participation

• Joining

• Come grow

• Invite friends

• Small Groups

• Ministries

Caring• Addiction

• Counseling

• Salt and Light

• Celebration

• Good deeds

• Prayer

Serving• Disciples of Christ

• Service

• Volunteer

• Giving

Touch Point Ministry

© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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18© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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19© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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20© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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Billions of Websites

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23© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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24© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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25© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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26© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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27© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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28© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Page 29: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

The Social Network

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31© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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32© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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33© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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34© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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35© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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36© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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37© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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38© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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39© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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40© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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41© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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42© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Page 43: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

Blogs

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44© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Page 45: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

45© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Page 46: CircleBuilder - Howard Brown\'s presentation at The Society Of Church Consultants / Great Commission Network - Best Practices In Social Media for Churches and Ministries 11-09-10

46© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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47© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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Communities

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50© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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51© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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52© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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53© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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54© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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Online kingdom – “church space”

Sign inSign in

• www.CircleBuilder.com

• Integrated “mash up” with existing site

• Social Media Connect via FB, Twitter...

• Single sign-on for subscribing churcheswww.welovecentral.com

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SMS / Texting

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58© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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59© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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63© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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64© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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67© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

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Audio / Video

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Gaming

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Giving

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Crazy

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Research and Plan a social media strategy featuring digital communications

Look at other churches and ministries. Copy them. Contact them. Ask the flock what they want.

Please create a community at www.circlebuilder.com and let us know how we can help. Share best and worst practices with us

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96© 2006-2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

How will you

measure

success?

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Good news needs to be told…

It’s not all about this… It is still about this…

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Be Blessed Be Blessed And And Be ConnectedBe Connected

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CircleBuilder Software LLCCircleBuilder Software LLC

© 2009, CircleBuilder Software, LLC | Proprietary & Confidential | 11/10/2010

Howard Brown

Co-Founder and CEO

[email protected]

248-770-3191

Howard Brown

Co-Founder and CEO

[email protected]

248-770-3191

www.circlebuilder.com