CIO Role - Challenges in Management and Leadership

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CIO Role and Challenges in Management and Leadership The 21 st Talk Show CIO Vietnam, 22 nd Aug 2013 Presented by: Dr. Nguyen Huy Hoang, CEO Talent Mind Educa=on [email protected] Nguyen Viet Hung, MBA Managing Director, KMS Technology [email protected]

description

This is the slide deck presented at the 21st offline & talk show of CIO Vietnam on 08/22/2013.

Transcript of CIO Role - Challenges in Management and Leadership

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CIO  -­‐  Role  and  Challenges  in  Management  and  Leadership  

The  21st  Talk  Show  CIO  Vietnam,  22nd  Aug  2013  

   

Presented  by:  Dr.  Nguyen  Huy  Hoang,    

CEO  Talent  Mind  Educa=on  [email protected]  

Nguyen  Viet  Hung,  MBA  Managing  Director,  KMS  Technology  viethungnguyen@kms-­‐technology.com  

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We  are  CIO  Vietnam  Members!  

Dr.  Nguyen  Huy  Hoang  CEO,  Talent  Mind  EducaAon  

[email protected]  

Nguyen  Viet  Hung,  MBA  MD,  KMS  Technology  Vietnam  

viethungnguyen@kms-­‐technology.com  

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Agenda  

 Talent  Management  

 Strengths-­‐based  Management  

 CIO  –  Role  &  Challenges  

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What  is  Your  Management  Style?  

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Management  Philosophy  The  Core  of  OrganizaAon  Culture  

Behaviors,  Movement,  Rituals  

InformaAon  Exchange  System  

Process,    RegulaAons,  Policies  

The  moAvaAon    of  individuals  and  

organizaAon  

Management  -­‐  Leadership  Philosophy,  Business  Philosophy  

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Theory  X,  Theory  Y  

7  By  Douglas  McGregor,  MIT  Sloan  School  of  Management,  1960s  

Theory  Z  

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The  Carrot  &  The  Whip  

Object-­‐Oriented  Theory  

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The  Plant  

Object-­‐Oriented  Theory  

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Power  vs.  Influencing  

Power   Influencing  

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Maslow’s  Hierarchy  of  Needs  11  

 morality,    creaAvity,    

spontaneity,    problem  solving,    lack  of  prejudice,    acceptance  of  facts  

self-­‐esteem,  confidence,  achievement,  respect  of  others,  respect  by  others  

friendship,  family,  sexual  inAmacy  

security  of:  body,  employment,  resources,  morality,  the  family,  health,  property  

breathing,  food,  water,  sex,  sleep,  homeostasis,  excreAon  Physiological  

Safety  

Love  /  belonging  

Esteem  

Self-­‐actualizaAon  

What  to  MoAvate  People?  (1)  

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Herzberg’s  Theory  of  MoAvaAon  

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Hygien

e  Factors   -­‐Pay  and  Benefits  

-­‐Company  Policy  -­‐RelaDonships  With  Co-­‐Workers  -­‐Environment  -­‐Supervision  -­‐Security  

MoA

vaAo

n  Factors  

-­‐Achievement  -­‐RecogniDon  -­‐Work  -­‐Responsibility  -­‐PromoDon  -­‐Growth  

What  to  MoAvate  People?  (2)  

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The  Strength  of  a  Workspace  13  

What  do  I  

give?  

Do  I  Belong  here?  

How  can  we  all  grow?  

What  do  I  

have?  

1.  Do  I  know  what  is  expected  of  me  at  work?  

2.  Do  I  have  the  materials  and  equipment  I  need  to  do  my  work  right?  

6.  Is  there  anyone  at  work  who  encourages  my  development?  5.  Does  my  supervisor,  or  someone  at  work,  seem  to  care  about  me  as  a  person?  4.  In  the  last  seven  days,  have  I  received  recogniAon  or  praise  for  doing  good  work?  3.  At  work,  do  I  have  the  opportunity  to  do  what  I  do  best  every  day?  

10.  Do  I  have  a  best  friend  at  work?  9.  Are  my  co-­‐workers  commihed  to  doing  quality  work?  8.  Does  the  mission/purpose  of  my  company  make  me  feel  my  job  is  important?  

7.  At  work,  do  my  opinions  seem  to  count?  

12.  This  last  year,  have  I  had  opportuniAes  at  work  to  learn  and  grow?  11.  In  the  last  six  months,  has  someone  at  work  talked  to  me  about  

my  progress?  

Source:  Gallup  Organiza=on  

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Talents  Development  

“People  don't  leave  their  jobs,  they  leave  their  managers!"    

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The  power  of  talent  is  that  it  is  transferable  from  situaAon  to  

situaAon  

The  power  of  skills  and  knownledge  is  that  they  are  transferable  from  one  person  to  another.  

Focus  on  Talents    

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Three  Areas  of  Talents  

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Striving   Thinking   RelaDng  

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The  Four  Phases  of    IT  Career  Development  Plan  

Time  for  Self  

ReflecAon  

Develop  Your  

Career  Plan  

Implement  Your  Plan  

Establish  Your  

Credibility  

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The  Four  Keys  to  Develop  Talents  

•  SELECT  FOR  TALENT  •  Not  simply  experience,  intelligence  or  determinaDon  

1.  Select  the  Person  

•  DEFINE  THE  RIGHT  OUTCOMES  •  Not  the  right  steps  

2.  Set  ExpectaDons  

•  FOCUS  ON  STRENGTHS  •  Not  on  weaknesses  

3.  MoDvate  the  Person  

•  FIND  THE  RIGHT  FIT  •  Not  simply  the  next  rung  on  the  ladder  

4.  Develop  the  Person  

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Strengths-Based Managing Thriving Through Strengths

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How best am I able to thrive at work?

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It’s hard to change talents, after 3.

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Okay, now turn to leadership topic. Do you lead anyone?

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“If you focus on people’s weaknesses, they lose confidence.”

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Talents by leadership strengths

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•  Does IT people like us need leadership skill? •  What are our strengths, in general, for IT

people? •  How to lead effectively then?   Understand your strengths   Identify members’ strength zone and

focus their contribution on using their strengths

  Surrounding or having the team with different strengths

What have I learned as an ITer?

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know Most people

what they are good at.

think they

And  yet,  a  person  can  perform  only  from  

strengths.  

They  are  usually  wrong…  

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Go get it!

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CIO  Role  &  Challenges  

Planning  

Leading   OrganizaAon  

Controlling  

InformaAon  

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CIO  Types  

Professional  CIO  

ExecuAve  CIO  

Consultant  CIO  

Paratrooper  CIO  

Management    years  in  other  organizaPon  

Management    years  in  this  organizaPon  

Years  in    General  Management  

Years  in    Technology  Management  

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CIO  Challenges  (1)    

I  can  change  me  only!  

I’m  an  IT  leader.  I’m    an  

expert.  

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Behaviors  

Antude  

Awareness  

CIO  Challenges  (2)    

Awareness  –  Antude  -­‐  Behaviors    

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CIO  Challenges  (3)    

CIO  challenge   Influencing  to  the  Business  Board  or     Becoming  a  Board-­‐level  business.  

Top  teams  are  less  about  specialists.    You  are  a  general  manager  first,  funcAonal  specialist  second.  

Good  and  reliable  service.  

   

The  technology  has  to  be  good.    

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Magic  QuesAons  to  Success  

What/How  +    will/can    +    I    +                                                                                                    do/make/achieve/build    +    now/today?        

 

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THANK  YOU!  

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CIO  -­‐  Role  and  Challenges  in  Management  and  Leadership  

The  21st  Talk  Show  CIO  Vietnam,  22nd  Aug  2013  

   

Presented  by:  Dr.  Nguyen  Huy  Hoang,    

CEO  Talent  Mind  Educa=on  [email protected]  

Nguyen  Viet  Hung,  MBA  Managing  Director,  KMS  Technology  viethungnguyen@kms-­‐technology.com