Cindy Shen (VP Communications) Muhammad Saeed (VP Operations)
Transcript of Cindy Shen (VP Communications) Muhammad Saeed (VP Operations)
Presented by:
Cindy Shen (VP Communications)
Muhammad Saeed (VP Operations)
Chapter President:
Kavita Patel
Our Leadership Team
Public Health
Jason Coke
Ex Officio President
Kavita Patel
President
Muhammad Saeed
VP Operations
Michael Li
VP Collaboration
Jeff Alfonsi
VP Recruiting
Rob Fraser
Website Lead
Cindy Shen
VP Communication
Jacqueline Chan
QI Projects Lead
Beth Li
VP Practical Experience
Elizabeth Elliot
Seminars Lead
Annie Leung
VP Education
Jamie Zao
QI Observerships Lead
Sara Omar
Conference Lead Interdisciplinary & Intercollaborative
Our Faculty Advisors
Name Affiliations
Ross Baker Professor, Department of HPME & Faculty of Medicine
Paula Blackstien-Hirsch Executive Director, Centre for Healthcare Quality Improvement
Michael Carter Professor of Industrial Engineering and Director, Center for Research in Healthcare Engineering
Dr. Anne Matlow Medical Director, Patient Safety & Infection Prevention and Control at the Hospital for Sick Children
Dr. Michael Rachlis Policy Analyst, Consultant, and Professor, Department of HPME & Dalla Lana School of Public Health
Marie Rocchi Senior Lecturer, Department of Pharmacy
Joe Cafazzo Centre Lead and Director, Medical Device Informatics and Healthcare Human Factors at University Health Network
Dr. Kaveh Shojania Director, Center for Patient Safety at the University of Toronto
* HPME: Health Policy, Management and Evaluation
Chapter Structure
Chapter History
Our chapter was started
as a small group of
interested students.
a period of growth and
“experiments” with QI
projects and other
events
new chapter leader,
new leadership team,
creation of strategies
and project charters
more growth and
increased breadth of
activities
Jan 2009 Sept 2009 Sept 2010 April 2010
Chapter Strategy
Awareness Practice Engagement
Value to the Health Care System
Value to Educators
Value to
Students
Raise awareness
on a
recommended
solution to a
serious issue
Train students to use a common
language in context of patient safety
and quality improvement
Provide students competent in quality improvement and
patient safety to
• Researchers and innovators
• Resource constrained healthcare facilities
Raise awareness on a
practical solution to a
serious issue
Demonstrate
tangible value of
inter- professional
education
Facilitate incorporation of inter-
professional education, and quality
improvement and patient safety into
health profession curricula
Enhance U of T’s reputation as a leader in inter-
professional education, quality improvement and
patient safety
Provide extensive resources and
opportunities to learn inter-professional
collaboration, quality improvement and
patient safety
Year 1
• Provide extensive resources and
opportunities to practice and teach
lessons learned on inter-professional
education, quality improvement and
patient safety
• Provide opportunities to make a
difference in the community
Year 3
Activity on QI Projects Previous Year (2009/2010)
• Hospital for Sick Children
Analyzing use of Infection Controls
• Large Teaching Hospital in Toronto
Assessed factors involved with updating of EHR records
• Toronto East General Hospital
Reduced turnaround times for Hematology lab results; and
Reducing “bed-empty” turnaround times on two medical units
Current Year (2010/2011)
• Meighen Manor Long-Term Care Home
Examining resident complaints for quality improvement
• Hospital for Sick Children
Enhancing the communication of infectious control requirements
• Toronto Western Family Health Team
Implementing an “open access” scheduling system for primary care
Activity on QI Observerships
Previous Year (2009/2010)
• Integrated Client Care Implementation Kickoff (Center for Healthcare Quality Improvement)
observed Value Stream Mapping at Family Health Teams
• Integrated Care Team Launch (Center for Healthcare Quality Improvement)
3-day launch conference in Toronto, Canada
• QIIP Learning Collaborative 3 Congress (Quality Improvement and Innovation Partnerships)
Over fifty Family Health Teams and Community Health Centres shared their experience of working in chronic disease management, prevention, and access and efficiency.
Current Year (2010/2011)
• Centre for Innovation in Complex Care
attend rounds that discuss projects in innovation weekly at Toronto General Hospital
Activity on QI Conference
• The FIRST Annual Patient Safety and Quality Improvement Student Conference through Interdisciplinary Collaboration
• 2011 theme: Chronic Illnesses
• Will provide: ─ Three keynote speeches presented through the lens of Chronic Illnesses
─ A series of highly valuable and practical workshops
─ Forum and mini-competition for showcasing student QI posters and projects
─ Networking opportunities between
healthcare companies, professionals in the field, and students
• Aims to draw in crowds from various disciplines, such as Medicine, Pharmacy, Nursing, Medical Radiation Sciences, Engineering, and Masters of Public Health
Activity on Education Seminars
• Seminar 1: Dr. Anne Matlow (Hospital for Sick Children)
─ Presented on the “Swiss Cheese Mode” for errors and compared health care error rates to those of other industries
• Seminar 2: Documentary Video – “Chasing Zero”
─ After his twin babies both suffered a severe medication error, Hollywood actor Dennis Quaid has become a champion for patient safety, and created the documentary “Chasing Zero”
• Seminar 3: Systems Thinking and Problem Solving
─ Most people in healthcare are great at knowing their own roles, but few understand how their work fits in as part of the system – the very system patients travel through every day. This seminar teaches tools for understanding systems and getting to the root causes of problems.
Activity on Collaboration • Collaboration Package
─ outlines our activities (seminars, QI teams, QI observerships, curriculum change promotion)
─ describes opportunities for collaboration to potential organizations involved in patient safety, quality improvement and healthcare
• Sponsorship Package
─ outlines opportunities for financial and material support for our organization
─ also adapted for use for recruiting Conference Sponsors
• Making Connections
─ University of Toronto Centre for Patient Safety
─ University of Toronto Centre for Inter-professional Education
─ Centre for Healthcare Quality Improvement
─ Inter-Professional Health Students Association
─ Quality Healthcare Network
─ Faculties of Medicine, Pharmacy and Nursing targeted
Activity on Communications
• Pilot Website: chapter information, updates on events and activities, contact form online registration & discussion forum (currently under consideration)
• Emails: monthly newsletter, event reminders, end-of-year report/survey
• Social Networking: Facebook, Twitter, LinkedIn
• Multimedia: Blip.tv (seminar recordings), Flickr (event photos)
• Other Communications Strategies: Chapter logo, posters/brochures, mix & mingle
• Raising Awareness: Canadian Patient Safety Week - Documentary Screening
• Recruitment: Class announcements, list-serves, Club fairs in different faculties
Activity on Curriculum Change • Faculty of Medicine Curriculum change in 3rd year
─ PS101, PS102, and QI102 IHI Open School online lessons were included. ─ 227 healthcare students were given 3 days to finish the lessons (Aug 3 – Sep 2). ─ Completion of the courses was mandatory. ─ The courses received phenomenal responses from students. reported the courses increased their understanding of QI and PS, will be relevant in their future clinical practice, and prepared them to apply the methods taught.
• Additional plans in the Faculty of Medicine: ─ PS104 and PS105 will be assigned to students in Winter of 2010. ─ A four-year IHI Open School implementation plan for the medical program will
be developed.
• Our Chapter is approaching other health professions Deans about
incorporating IHI courses. (Scheduled to be discussed at the pharmacy curriculum committee meeting in January 2011)
75% of the class
Successes • Membership Growth:
─ 430 members on mailing list (and growing!)
─ Represented by 9 different disciplines at both graduate and undergraduate levels
• Successful Planning and Execution:
─ Developed a strategy going forward
─ Created an official constitution and became formally recognized by U of Toronto
─ Developed sponsorship packages and created strong partnerships within the university (received funds from the Medical Society)
─ We are one of six pilot sites for IHI Open School’s practicum
─ Asking faculty advisors to champion QI projects and conference has greatly influenced our success (obtaining new QI projects, obtaining venue for conference)
• Events (and pipeline):
─ Multiple seminars advocating patient safety
─ Several QI Projects with local healthcare partners
─ Pipeline – capstone conference to be held later in the year
─ Pipeline – incorporation of seminars, conference and QI projects into UT IPE curriculum
Challenges
Biggest challenges Measures to address them How can you help us?
Funding • Applied for scholarship • Applied for sponsorship • Applied for university grants
Suggestions for funding sources / approaches Provide funding for IHI Chapters
Member participation
• Communication tools • Incorporation of events and
activities into IPE curriculum • Potential incentives (ie.
certificate for involved members, prizes)
Suggestions for improving member participation in events
Contact Information
Kavita Patel, President – [email protected]
Check us out at – http://ihitoronto.ca/