Visa Application Requirements

You Have Requested:

Requirements For:   MalaysiaType Of Visa:   Business, Multiple Entries, Consulate Decides ValidityTraveler Nationality:   IndiaAccount Number:   30725Information Valid As Of:   Wednesday, May 29, 2013

 Important Information:

U.S. Immigration StatusYou must provide proof of your current US Immigration status.  You must include a copy of your US Immigration paperwork or a copy of your Green Card.

      

 

You Need To Provide:PassportYou must provide your actual signed passport, including one copy of the personal information page of your passport. Your passport must:

● Be valid for the next six months ● Have at least one blank visa page (amendments and endorsement pages cannot be used to fulfill this

requirement) ● Not be frayed, torn, separating, or altered in any other way

If your passport does not meet these requirements, please contact CIBT at 800-929-2428 for further details.    

 

PhotographsYou must provide two color, passport-type photographs. The photographs must:

● Be printed on photo paper ● Be two inches by two inches ● Have a white background ● Have been taken within the last six months

   

 

Business Introduction LetterA letter of introduction from your US-based company is required. Your completed introduction letter must:

● Be printed on your company’s official letterhead ● Display your full name, nationality, and job title ● Display your company’s US address ● Specify the exact purpose of your trip ● Specify the number of entries requested and the length of each stay ● Include your specific entry and exit dates ● Include the validity of your requested visa ● Be signed by your supervisor or your company’s Human Resources department

Included in this kit is a sample Business Introduction Letter for your reference.  Please use the exact language found in the sample when completing your own business introduction letter and include any special requirements listed above.

   

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Invitation LetterYou must obtain a letter of invitation. The organization you will be visiting is responsible for obtaining the invitation. A copy is acceptable. This letter must:

● Be written on company letterhead ● Include the full local address and phone number of the organization or person to be visited ● Request the same validity of visa as in the Business Introduction Letter. ● Specify the number of entries you are requesting for your visa

   

 

Proof of Travel ArrangementsYou must provide proof of travel arrangements for the duration of your trip.  Details of your intended arrangements must:

● Include a copy of an itinerary or e-ticket showing entry and exit dates ● Show the traveler's full name (as printed in his or her passport)

   

 

Proof of Sufficient FundsYou must provide proof that you possess sufficient funds.  Your financial details must:

● Include a financial guarantee from your employer ● Be on business letterhead paper

   

 

You Need To Fill Out:Visa Application FormYou must provide one completed copy of the visa application form found in this kit. The application form must:

● Include answers for all fields ● Display your full name as it appears in your passport ● Be signed

   

 

CIBT Order Form You must provide one completed CIBT Order Form. The form must:

● Include a valid email address and payment information, if applicable ● Include your signature in blue or black ink

   

 

This May Pertain To You:Urgent ApplicationsFor urgent visa applications which carry a tight deadline, we offer a Pre-Check service to save applicants valuable time. Once you have collected the required documents for your visa application and completed the visa application form, simply scan these items and email them over to our team. One of our experienced Visa Consultants will check the documents and contact you to advise of any potential problems within 3 hours of receipt of the email, preventing unnecessary delays to your application. For more information on this service visit http://cibtvisas.com/visa-pre-check-service.php

   

Visa Application Requirements

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Visa Application Requirements

Support Services:

Vaccinations: Countries may require vaccinations if your point of departure is from a country deemed a health risk. Please go to: http://wwwn.cdc.gov/travel/contentVaccinations.aspx for the health requirements for each segment of your trip. International cell phone services: Most cell phones do not work or have limited connectivity in many popular destinations. Global Phoneworks provides international connectivity in over 120 countries worldwide. Stay connected while on your trip, visit http://www.globalphoneworks.com/.

Processing Times:

The fastest a Malaysia visa can be secured is 7 business day(s) after the visa application has been submitted to the consulate. Some consulates may encounter unforeseen delays or require additional documents that can extend processing times. Passports must be processed separately from visas and will require additional processing time. CIBT will make every effort to submit completed applications to the consulate on receipt date, if received in our office by 8.00 a.m.

Pricing:

CIBT Service Fees: The following prices are for CIBT’s professional services per visa or passport request. Service fees are charged per item. Final cost is determined by the number of business days allowed for processing and the services required to complete your order. A $30 fee applies to orders submitted on the same day that we receive your application.  http://cibtvisas.com/service-fees.php 

● Standard Service (8 or more days) $99.00● Rush Surcharge (4 - 7 days) $105.00● Foreign National Surcharge: $30.00

 

Consular Fees: In addition to CIBT's service fees, consular processing fees are included in the cost of your visa application. CIBT submits payment for your application to the appropriate consulate on your behalf. A 4.9% processing fee is assessed on consular fees when they are paid by CIBT. A $10 fee per traveler is applied when CIBT is required by a consulate to pay consular fees by money order. The fees for consular processing services are as follows:

  ● Multiple Entries, Consulate Decides Validity (7 Business Days) $26.00

Shipping:

To CIBT: Use the included FedEx Priority Overnight label to ensure timely processing. CIBT recommends that items be sent via FedEx, UPS, or other secure and traceable delivery service. If your completed visa application must be submitted on the day it is received then it must arrive in our office by 8 a.m. and will required a FedEx First Overnight shipping label. Call our Customer Care Center at 800-929-2428 to obtain this label.

 From CIBT: A fee of $36.00 will be charged for standard overnight shipping. Additional charges apply for international shipping, weekend, same day, after-hours delivery and shipments to Alaska, Hawaii or Puerto Rico. A $6.00 handling fee will apply to customer-supplied shipping labels. A 5% carrier fuel charge is assessed on shipping charges.

 Customer Service:

To receive assistance with your application, please contact CIBT by email at customerservice@cibtvisas.com or call at 800-929-2428 between 7:30 am and 8:00 pm, Central Time, Monday through Friday. Please visit cibtvisas.com to view our Terms & Conditions.

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Visa Application Requirements

You Need To Send To CIBT:

Use the included FedEx Priority Overnight label and send your documents to:

CIBT 60 East 42nd Street

Suite 1250 New York, NY 10165

Be sure to include all the items below for your Malaysia visa:

Passport

Photographs

Business Introduction Letter

Invitation Letter

Proof of Travel Arrangements

Proof of Sufficient Funds

Visa Application Form

CIBT Order Form

Original and Photocopy Versions of all Application Materials

 

Visa processing is time-sensitive. Use the included label to ensure a fast, easy and secure delivery

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From: (703) 903-1400 Origin ID: PIZA

CIBT1650 Tysons BlvdSuite 1350McLean, VA 22102

SHIP TO: (800) 929-2428

Inbound Shipping Label

60 East 42nd StreetSuite 1250New York, NY 10165

Delivery Address Bar Code

CAD: 102472778/WSXI2500

TRK#

J13111302120326

Ship Date: 29MAY13ActWgt: 1.0 LB

0201

CIBT

BILL SENDER

E3 JHCA

518G1/D777/93AB

7998 7586 5688

THU - 30 MAY 10:30A PRIORITY OVERNIGHT

10165 NY-US

EWR

RELEASE#: 3785346

Ref # CIBTInvoice # CIBTPO # CIBTDept #

Fold Here

Use This Convenient Single-Use FedEx Label to Submit Your Documents to CIBT.  It’s easy, fast, and secure.

● Verify that you have completed, signed and included all the documents on the checklist ● Enclose your documents in a 9 by 12 inch envelope or other secure package ● Attach the FedEx label to the package ● Drop your package at an authorized FedEx shipping location.  Find one at fedex/locate ● Track using number 799875865688 at fedex.com/fedextrack

This shipping label is for one-time use only and is valid for 30 days after the date printed on the label. Do not duplicate or distribute. Duplication and use of a photocopied label may result in your package being returned or severely delayed in delivery to CIBT. If you choose to use this label, a fee of $34.50 will be applied to the total cost of your application.

WHEN WILL MY DOCUMENTS REACH CIBT? Using this label ensures that your application receives standard overnight shipping and will reach us by 10:00 a.m. the next morning. If your documents need to reach our office before 8:00 a.m., do not use this label. Call our Customer Care center at 800-929-2428 to obtain a First Overnight shipping label.

Additional fees may apply if you are shipping from Alaska, Hawaii, or Puerto Rico.

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Sample Business Cover Letter

(Date)

Consulate General of (Country)

Dear Sirs/Madam:

On behalf of (Traveler’s Full Name), we are submitting his/her valid passport and required documents for a (Length And # Of Entries) (Business/Tourist) visa. (Mr./Mrs./Ms Traveler’s Name) has been a (Job Title/Position) with (Name Of Company) since (Date of Hire) for (Length Of Employment). (Applicant’s Company’s Name)’s contact number in the United States is (US Corporate Contact Number).

(Traveler’s Name) is planning a (Business/Tourist) visit to (Country Name). (If Business Please Explain Activities Of The Organization). He/She will depart the United States on (Departure Date) and will arrive in (Arrival City) on (Arrival Date) and remain for approximately (# Of Days) and will return (# Of Times Traveler Is Expected To Return To This Country If Requesting A Multiple Entry Visa) over the next year. We would greatly appreciate any assistance you can provide us in expediting this process. While there, he/she will be contacting (Local Contact Name And Company Name). His/Her address is (Exact Street Address). The phone number is (Number).

(Company Name) guarantees that (Traveler’s Name) will have adequate funds in his/her possession, as well as confirmed living accommodations and return transportation. (Name Of Company) also guarantees that he/she will not become dependent upon the Government of (Country Name) in any way during the course of his/her visit.

Thank you for your kind assistance in this matter. Please feel free to contact me with any questions.

Sincerely,

(Authorized Signer Other Than The Traveler) (Signer’s Title)

Important instructions � Write one letter for each country and for each applicant � All letters must be on company letterhead � Replace all information in parentheses with the data for this trip � A consulate address is not necessary � The letter cannot be signed by the applicant

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JABATAN IMIGRESEN MALAYSIABORANG PERMOHONAN VISA

VISA APPLICATION FORM

*Jenis Permohonan Type of Application

A. MAKLUMAT PEMOHON PARTICULARS OF APPLICANT

1. Nama Penuh (Huruf Besar) Full Name (Capital Letter)

Gambar

Pemohon Photograph Of

Applicant (3.5 cm 5.0

cm)

2. *Jantina Gender

Lelaki Male

Perempuan Female

3. Tempat/Negara Lahir Place/Country of Birth

4. **Tarikh Lahir Date of Birth

hari bulan tahunday month year

5. Warganegara Nationality

B. MAKLUMAT PASPORT PERJALANAN / DOKUMEN PERJALANANPARTICULARS OF PASSPORT / TRAVEL DOCUMENT

IM. 47– Pin. 1/97

• Borang ini hendaklah ditaip. Tandakan (x) dalam petak yang berkenaan. This form should be typed. Mark (x) in the appropriate box.

** Format Tarikh 99/99/9999 Date Format DD/MM/YYYY

Dalam Malaysia In Malaysia

Seberang Laut Oversea

7. Alamat Address

6. Pekerjaan Occupation

8. Taraf Perkahwinan Marital Status

Belum Berkahwin Single

Berkahwin Married

9. Jenis Dokumen Perjalanan Type Of Travel Document

11. Tempat / Negara DiKeluarkan Place/ Country Of Issue

10. Nombor Number

12. **Sah Sehingga Valid Until

hari bulan tahunday month year

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• Borang ini hendaklah ditaip. Tandakan (x) dalam petak yang berkenaan. This form should be typed. Mark (x) in the appropriate box.

** Format Tarikh 99/99/9999 Date Format DD/MM/YYYY

Tarikh Date

Tandatangan Pemohon / Penganjur Signature of Applicant / Sponsor

C. BUTIR-BUTIR PENGANJUR DI MALAYSIA PARTICULARS OF SPONSOR IN MALAYSIA

13. Nama Penuh ( Huruf Besar) Ful Name(Capital Letter)

14. No.Kad Pengenalan NRIC

16. Alamat Address

15. No Telefon Telephone No.

Negeri State

D. BUTIR-BUTIR PERMOHONANDETAIL OF APPLICATION

17. Tempoh Tinggal Yang Dicadangkan Duration Of Proposed Stay

18. *Tujuan Perjalanan Purposed Of Journey

Bercuti Holiday

Bekerja Employment

Belajar Study

Transit Transit

Lain-lain (Nyatakan) Other Specify

Persidangan Conference

Bulan Month

Melawat Saudara Mara / KawanVisitingFriends / Relatives

Urusan Rasmi Official Trip

Urusan Perniagaan Business

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CIBT Order Form

Account Number: Online Order Code: Call us for assistance:

Sign and include this form with the documents

you send to CIBT.

Payment Method

Signature:

Services Entry Date Exit Date

Contact Information

Who should we contact regarding the order?

Important Travel Dates

Date passport must be back in your possession*

Traveler Information

Email

O

Name (as printed in your passport)

Fast Track My Visa: Check this box if you would like to add Fast Track My Visa to your visa order. Additional consular and CIBT rush or emergency service fees may apply. This service may be applied to visa orders only. We cannot provide Fast Track services for passport orders.

*I understand that any visa request that is needed in seven business days or less, or any passport that is needed in ten business days or less will be assessed a rush or emergency surcharge.

For US Passport Holders Only: CIBT highly recommends protecting your passport for replacement in case it is lost or stolen. Check this box to decline this $25 service . By signing above you also acknowledge that all orders cancelled prior to submission to the appropriate government agency will be assessed standard processing fees.

Please visit us.cibtvisas.com/passport-replacement-service.php for coverage details.

Document Return Instructions

Your completed documents will be returned to the address below. If you are not shipping your documents, you may pick up your completed order at the CIBT office location listed.

I authorize delivery without a signature.

Delivery with signature is required. I understand that if no one is available to sign for the documents, CIBT is not responsible for delays.

Residential Address: Yes No

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How will you stay in touch while you are overseas?

Emergencies do happen… Lost abroad? Crisis at the office? Family member sick?

Your US cell phone may not work overseas!

For under $4.00/day, you can rent an international cell phone that will give you peace of mind and let you stay connected to family and the office.

CIBT has partnered with Global Phoneworks, the preferred short-term cell phone rental company for Fortune 500 travelers and tourists since 1998, to provide you with one number where you can be reached for your entire trip. We deliver the phone to you prior to departure so you can provide your cell phone number to friends, family and co-workers before your trip. EASY TO USE. Receiving and returning the phone is easy. The phone will arrive by mail ready to use, prior to your departure. A quick start reference guide is included, along with personalized business cards, a charger, an adapter and a return shipping label. SECURITY. Travelers enjoy peace of mind keeping in touch with family and business contacts 24 hours a day, reachable at one worldwide phone number provided prior to departure. COMPETITIVE RATES. No sign ups to a monthly plan. No long term commitment. No minimum spend required. No hidden costs (tolls, additional roaming, or surcharges). Know your costs before you go! DETAILED ELECTRONIC BILLING. Final invoices detail all calls, call rates, and optional cost codes or reference numbers for easy reimbursement.

TO RENT A PHONE: Call toll free at 1-800-556-0530 Visit: www.globalphoneworks.com

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Global Phoneworks - Order Form

PLEASE FAX THIS COMPLETED FORM TO (202) 337-5109

By signing below, I authorize Global Phoneworks, LLC to charge the above credit card for all applicable rental fees, deposits, us-age charges and any other fees as specified in the attached Global Phoneworks Rental Terms and Conditions. I understand that all usage charges may not be billed until up to approximately 60 to 90 days after I return the phone. A deposit of $300 will be charged on the day the phone is shipped and will be applied to final billing.

Trip Data:

Date you would like to receive your phone:

If no date is specified, phone will arrive the business day prior to your indiicated departure date.

Date of departure from the U.S.: ____________________

Check here to DECLINE cellular phone optional Handset Insurance on your rental. The Handset Insurance is $15 with a $150 deductible in case of loss/theft of the phone. (Satellite phone insurance is $100 with an $800 deductible).

Check here for Iridium or Thuraya satellite rental if your country is not listed on our GSM price. A Global Phoneworks representative will contact you shortly about your rental.

Phone Features:

Select a 4 digit PIN Number:

For your protection, a PIN is required to operate a GPW phone. Each time your turn on the phone you will have to enter this PIN. A PIN will be selected for you if these boxes are left blank. GPW will assign a PIN if none is selected.

For your convenience, GPW can program up to 5 phone numbers into speed dial including international dialing codes. If you desire this FREE feature, please list the 5 phone numbers with descrip-tions up to 10 characters:

Phone Number Description

1.) ______________________ ___________________ 2.) ______________________ ___________________ 3.) ______________________ ___________________ 4.) ______________________ ___________________ 5.) ______________________ ____________________

Global Phoneworks Rental Terms and Conditions

Customer Data:

Name:__________________________________________

Company:_______________________________________

Phone: ____________________ Fax: _______________

Billing Reference (if used): _________________________

E-Mail Address: _________________________________

Shipping Data:

Attention: _______________________________________

Company: ______________________________________

Street: ________________________ Suite/Flr:_________ (sorry, no delivery to a P.O. Box)

City: ____________________________ State:__________

Payment Data: Credit card billing address

Street: ________________________ Suite/Flr:__________

City: ___________________ State: _____ Zip:________

Credit Card: AMEX MC Visa Diners

Signature: ________________________ Date:_________ Referred By:

Zip: ________________ Phone: ____________________

mm

/

dd

/

Name on the card: ________________________________

Card Number:__________________ Card ID # __________

Expiration Date: __________ / ____________

Date of return to the U.S.: __________________________

Countries to be visited (or fax itinerary with order form): ____________________________________________________

yy

(No Debit Cards)

All phone and related equipment including phone, batteries, SIM card, adapters, bag, data card, and other equipment (Phone) is the property of Global Phoneworks, LLC (GPW). The person renting and accepting re-sponsibility of the Phone (Client) rents Phone for period of time (Rental). Client accepts responsibility for safe return of Phone in essentially same condition as received. If Phone is lost or damaged, Client agrees to pay the replacement cost to GPW of approximately $400 (and $1,800 for satellite phones). Handset insurance is added to each rental unless declined by the client. Client is responsible for all rental fees and costs of all calls, including unauthorized calls, associated with Rental. Client's responsibility for fully fraudulent calls is relieved at the time that Client notifies GPW that the Phone has been lost or stolen. GPW does not warrant Phone operation. GPW's maximum liability is expressly limited to a refund of rental fees, but not usage charges. By signing the service agreement, the user waives any current or future liability claims against GPW, including but not limited to any claims for damages due to missed calls, incomplete calls, or other product failure. Client agrees to pay all court costs associated with collecting any bad debts related to Rental. Client is responsible for returning Phone to GPW using shipping materials provided on the next business day following Client's return. If Client intends to extend Rental beyond original return date, GPW must be notified at least 2 business days in advance. Otherwise, a 200% surcharge may apply to the additional Rental time. Shipping expenses will be paid by GPW as part of the round trip shipping fee of $30 so long as Client returns Phone using the return airbill and packing materials provided by GPW. Otherwise, Client will be responsible for shipping expenses and safe return of Phone. Client understands that Phone will operate only in selected countries where one of GPW's service providers offers roaming. Client further understands that the Phone will not work in every locale within the selected countries and that this and all cellular phones are subject to incomplete or dropped calls and connection interference. Rental charges begin on the latter of the day Client requests Phone to be in his/her possession or the day Client receives Phone. GPW has the option of sending Phone prior to the requested date at no additional cost to Client. Rental charges end upon shipping date of Phone by Client to the location designated on the return airbill. The first seven-day rental fee is $25. Subsequent week rental charges are $25 per week. GPW will collect a $300 refundable deposit when Phone is shipped. Partial week rentals shall be charged at $5/day up to the maximum $25/week. GPW will provide Client with detailed billing for all charges. Round trip shipping fee and applicable portion of rental is non-refundable once phone is shipped, even if GPW ships Phone prior to Client's specified date. Upon return of the Phone, GPW will calculate a final rental charge. Additional charges or adjustments for airtime usage fees will occur at 30 day intervals beginning 30 days after return date of Phone. Client understands that some airtime usage charges may be billed up to approximately 60 days after Phone has been returned to GPW due to delayed billing by some of the service providers. Any airtime rates quoted are current rates at the time of printing and are to be used as a guide only. Rates will change without notice due to exchange rate and local network price changes. All calls are charged in one-minute increments. Clients with hearing aids or pacemakers are advised to consult with a doctor before using a GPW phone. Usage of GPW is prohibited as follows: on aircraft of any type, at gas stations and while driving. All rates are subject to change at any time.

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Terms Of Use

Terms Of Use:

CIBT will make every effort to provide you with accurate information and to obtain the travel visa, passport or other documents required for your international trip. CIBT does not warrant any information that it provides, and you use and rely on CIBT at your own risk. The following terms of service apply only to individual travelers who use CIBT to assist in obtaining a visa, passport, ETA, ESTA or other travel document. CIBT does not accept any liability for individuals or organizations obtaining information from CIBT who do not submit an order to CIBT for processing.

CIBT endeavors to provide the most current travel document requirements and related application forms, fees and processing times on our web site and application kits, however these items are subject to change frequently and without notice. The government agency issuing the visa or passport ("issuing authority") will make the final determination as to the type of visa or passport, how quickly it will be issued and for what duration it will be issued. Prior to approval, the issuing authority may ask for additional documentation. The issuing authority may reject any visa, passport or other travel document application for any reason and may not provide a reason to CIBT for the rejection. CIBT does not issue visas or passports and cannot make any guarantee or assurances that any issuing authority will issue any document nor can CIBT guarantee the time required for an issuing authority to grant or reject an application. Issuing authorities may choose to grant a different type of travel document than that which the applicant has requested which may impact the purpose, validity or number of entries. As a result, non-refundable tickets or reservations should not be purchased until all the required travel documents for your trip have been secured. CIBT, in addition to the issuing authorities, reserve the right to prioritize processing according to the travel dates you provide. CIBT service fees are assessed for taking reasonable actions to foster the issuance of a requested travel documents.

Once CIBT submits a travel document request to an issuing authority on your behalf, CIBT’s service fees are non-refundable. All fees paid to an issuing authority by CIBT on your behalf are non-refundable. In the event that a visa or passport application is submitted on your behalf and the request is rejected for any reason, CIBT will, at your request, make an additional attempt to secure the travel document. Additional CIBT service fees will not be assessed in this situation but you will be required to pay any additional fees assessed by the issuing authority. Orders cancelled prior to submission to the appropriate government agency will be assessed CIBT’s standard processing fees.

Payment of CIBT service fees and all anticipated consular or embassy charges are due at the time of ordering service, unless account facilities have been agreed in writing prior to order. CIBT reserves the right to retain passports and documents until full payment is received. CIBT’s service fees are exclusive of any consular, embassy or administrative charges imposed in connection with securing the requested services and must be paid regardless of the issuance of the visa or passport. Except where the Fast Track My Visa service is selected, CIBT service fees vary according to the number of business processing days available to procure the service, beginning with the day all necessary and complete documents are received in our office, and conclude on the day prior to your specified need date. Consulate closings and holidays are excluded. When Fast Track My Visa is selected, CIBT will secure the fastest processing speed available at the consulate and recalculate the number of business processing days used. CIBT’s service fees may change without notice. A complete listing of service fees can be found on Service Directory page of CIBT’s website.

Where an Australian Electronic Visa (ETA) or US Electron System for Travel Authorizations (ESTA) has been requested, the fee paid to CIBT includes the processing of the ETA/ESTA visa only and does not include the cost of any appeals or additional services. The cost of an ETA/ESTA application is non-refundable and should your application be refused, or an existing ETA/ESTA is found, you will not be issued a refund.

A credit card is required to secure a passport submission reservation. Failure to cancel a reservation 48 hours prior to the appointment or failure to provide your documents in time for successful submission by CIBT will constitute a "no-show" and be assessed a $60 cancellation fee.

Unless otherwise noted on the order form, all orders will be enrolled in CIBT’s Passport Replacement Service; charges will apply. Orders which are not submitted via the online order process will be assessed a fee.

When CIBT returns your passport and documents, it is your responsibility to verify that all the visas you require for your trip have been obtained, that the visas for each country you intend to visit are valid for the entry and exit dates of your visit, that your personal details are reflected accurately, and that your passport is valid for at least six months beyond the completion of your trip. Please note that even when a visa is issued, a traveler may be denied entry since in each country the local immigration officials make the final entry decision. CIBT recommends all travelers secure a visa prior to departure and do not attempt to obtain one "on arrival". CIBT accepts no liability for travelers electing to obtain on-arrival visas. By engaging CIBT, you agree that the sole remedy against CIBT for damages in connection with any and all claims, cause of action, liabilities and damages for any kind shall not, in any circumstance for any reason, exceed the lesser of the service fees or direct costs of up to $500 for the specified traveler. Consequential damages will not be covered. Refund requests and documentation of direct costs must be submitted to CIBT within 90 days of occurrence. CIBT will not be liable under any circumstance to compensate you for any loss, damage or delay of travel documents or other failure or fault in performance by any third party deliver company such as FedEx , UPS, DHL/Airborne, USPS, local delivery services and other delivery methods. Likewise, by submitting an order to CIBT you agree that CIBT will not under any circumstances be responsible for the loss, damage, or delay in returning of passport and documents by the consulates or passport agency, nor be liable for the failure of the consulate/embassy or passport agency to issue requested documents on time or at all. By submitting an order to CIBT, you agree to all the terms and conditions set forth.

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