Christine G. Balmes Melissa Ann D. Callejo Mercy Carmela U. Dañez BLIS-III.
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Transcript of Christine G. Balmes Melissa Ann D. Callejo Mercy Carmela U. Dañez BLIS-III.
COLLABORATION It shall be define as a process to reach
goals that cannot be achieved by one single agent.
It includes the following components: Jointly developing and agreeing on a set of
common goals and directions Sharing responsibility for obtaining those goals Working together to achieve those goals, using
the expertise and resources of each collaborator.
Collaboration occurs when two or more people work together to achieve a commonGoalResultWork product
Greater than individuals working alone
Involves more than coordination and communication alone
Collaboration: occurs when 2 or more people work together to achieve a common goal, result or work project
Collaboration requires feedback and iteration
FEEDBACK AND ITERATION PROVIDE AN OPPORTUNITY FOR TEAM MEMBERS TO:
Proceed in a series of steps (iterations) by continuously reviewing and revising each other’s work
Learn from each other rather than working in isolation
Change the way they work and what they produce
Ultimately produce a product that’s greater (and better) than an individual could accomplish working alone
ITERATIONS series of members providing feedback,
then making revisions, then repeating this process over & over again until the project is complete
COLLABORATIVE INFORMATION SYSTEMS To support collaboration, Information
systems need to be able to provide a mechanism for;
Communication Content management Workflow control
1. COMMUNICATIONHow well can group members communicate
with each other, providing and receiving critical feedback?
The success of the collaboration group depends on the availability of effective communication systems that allow them to share their skills and abilities.
Synchronous communicationTeam members meet at the same time, but
not necessarily at the same geographic location.
It may include conference calls, face-to-face-meetings, or online meetings.
Asynchronous communicationTeam members do not meet at the same
time or in the same geographic location. It may include discussion forums or email
exchanges.
VIRTUAL MEETINGS DON’T REQUIRE EVERYONE TO BE IN THE SAME PLACE AT THE SAME TIME.
Conference calls – can be difficult to arrange the right time
Multiparty text chat – easier to arrange if everyone has mobile texting
Videoconferencing – requires everyone to have the proper equipment
Email – most familiar but has serious drawbacks in content management
Discussion forums – content is more organized than email
Team surveys – easy to manage but don’t provide very much interactive discussion
2. CONTENT MANAGEMENT
Users need to manage the content of their work to avoid conflicting with other team members.
Team members need a system that will help them track and report changes.
An effective system assigns permissions to team members depending on their functionality within the group.
There are three categories for sharing content. Your choice depends on the degree of control your team needs to complete their tasks
The following methods of sharing are effective but provide no control over content management.
Email attachments are the most primitive but have numerous problems. Someone may not receive the email or ignores
it. It’s difficult to manage attachments.
A shared file server provides a single storage location for all team members. It uses FTP technology to access files. Problems can occur if multiple team members
try using the same file at the same time.
These methods of content sharing provide version management
Wikis
Google Docs and Spreadsheets
Microsoft Office Groove
Wikis are shared knowledge bases, repositories of team knowledge, which have or use tracking mechanisms for changes.
Most commonly known wiki is wikipedia.com.
Google Docs and Spreadsheets
Access it at http://docs.google.com with a Google account (different from a Gmail account).
Documents are stored on Google servers making them accessible from anywhere.
Team members can track revisions and review change summaries.
It’s a free service but you must use Google programs for processing.
Microsoft Office Groove
You create a workspace and invite others to join. Document changes are automatically provided to
all team members. You can use VoIP rather than separate phone lines
for conversations. You can use it asynchronously or synchronously. You can use any computer or server to access
workspaces. Each user must purchase a license and install it on
each computer (may be exceptions).
Shared content with version control provides more limitations than version management and more control over changes to documents.
It uses shared libraries (directories) to store documents.
Users are given permissions that limit what they can do with the documents.
It requires users to check out documents and check them back in.
Microsoft SharePoint is the most popular for business use. It requires a publicly accessible server. It’s difficult to install.
3. WORKFLOW CONTROLWorkflow is a process or procedure to
create, edit, use, and dispose of content.
It specifies the particular ordering of tasks.
It includes processes for handling rejected changes and exceptions.
It ensures tasks are completed in an orderly manner.
Sequential workflow When documents are reviewed by multiple
members of a team one after another
Parallel workflow When documents are reviewed by multiple
members of a team simultaneously
SharePoint site Defines workflows and ensures team members
perform required tasks
COMPONENTS OF A COLLABORATION INFORMATION SYSTEM
Hardware Client Computers Server Computers
Servers can be maintained within the firm
Servers can be maintained external to the firm (Google Docs, Windows Live)
Software Google Docs & Spreadsheets Microsoft Groove (now
replaced with MS SharePoint Workspace)
CMS: Moodle, Joomla, Blackboard…….2nd Life (? Google Wave……)
FACTORS THAT WILL EFFECT COLLABORATION INCLUDE:• unique dimensions of virtuality include;• geographic dispersion,• electronic dependence,• cultural diversity, and• dynamic structure.