Christie's work journey

RecruitStrategyGreat people are not born. They are Hired.

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Recruitment Proposal

Contents Part I - About RecruitStrategy

Part II - RecruitStrategy’s Organisation Chart

Part III - RecruitStrategy’s Business Units

Part IV - RecruitStrategy’s Proprietary Talent Search Process

Part V - RecruitStrategy’s Search Timeline

Part VI - RecruitStrategy’s Search Types

Part VII - RecruitStrategy’s Search Rates

Part VIII - RecruitStrategy’s Strategic Partners

Part IX - Contact RecruitStrategy

Appendix A - RecruitStrategy’s Social Commitments (I): TAFEP

Appendix B - RecruitStrategy’s Social Commitments (II): “Blue Heart Campaign”

Appendix C - RecruitStrategy’s Code of Conduct for Local and Foreign Labour Hires

Appendix D - RecruitStrategy’s Socio-Integration Commitment: Dialogue with PM Lee Hsien Loong


Contents Appendix E - RecruitStrategy’s Social Projects

Appendix F - RecruitStrategy’s Overseas Alliances

Appendix G - RecruitStrategy’s Thank You to Candidates


Recruit Strategy Pte Ltd is a recruitment firm that is headquartered in Singapore.

Established in 2002, its founder, Miss Christie Khoo has been within the “people business” since 1989. Building a company, maintaining it, growing it from strength to strength; RecruitStrategy is here to assist you in retaining and searching for the right talents.

We believe that “Great people are not born. They are Hired.”

- Ms Christie Khoo, CEO, Recruit Strategy Pte Ltd

Part I - About RecruitStrategy


Part I - Our Corporate Profile


✓ Name of company - Recruit Strategy Pte Ltd

✓ Address - No 8 Eu Tong Sen Street The Central Office 2 #23-85 S(059818)

✓ Company Registration No. - 200209043R

✓ Incorporation Date - 17/10/2002

✓ Type of Company - Limited Private Company

✓ Authorised Capital - SGD$500,000.00

✓ Paid Up Capital - SGD$100,000.00

✓ Turnover - SGD$3.8 Million `09

✓ Contact Person - Ms Christie Khoo, CEO, Recruit Strategy Pte Ltd

Part I - Our Mission and VisionMission

“To serve our candidates and clients with utmost professionalism, dedication, honesty and sincerity.”

Vision“We believe that Great people are not born. They are Hired.” RecruitStrategy strives to achieve this vision.


Part I - Our Values✓ Integrity - Trust, Ethics and Professionalism

✓ Intelligence - Learning, Growth and Innovation

✓ Energy - Goal achievement and Resilience

✓ Discipline - Consistent work and practice

✓ Collaboration - Teamwork and Relationships


Part I - Our Integrity PolicyWe are a quality-focused company that believes in supplying valued talents to the employment market, whilst remaining committed to our customers, employees and the community.


Christie Khoo Bee Hoon 邱壁微 CEO 13 July 1970 Singaporean

✓ Christie began her career almost two (02) decades ago with Matshushita Electric Co., now known as Panasonic Corporation. Through her numerous interactions with clients and customers, Christie developed a passion for the human resources industry and this was how she went on to hone her skills in Customer Service.

✓ Her passion for providing excellent customer service allowed her to win several large banking clients as she commenced her entrepreneurial journey.

✓ Christie’s most notable success was in formulating RecruitStrategy’s proprietary Talent Assessment Process (TAP) based on Sun Tzu’s Art of War strategies. Long-term relationships cultivated with companies in the likes of DBS Bank and American Express International Inc. lie testament to the success of our TAP as we recruited and hired managers and executives for these organisations.



✓ Through a variety of settings, Christie has also displayed strong management experience. Managing a diverse team of talents from varying generations, she has been able to draw out a person’s potential through her listening skills and through understanding the person’s needs.

✓ Christie has also led her team towards collaborating with both local and overseas partners. Through the sharing and use of RecruitStrategy’s TAP, the firm has been able to embark on international partnerships with leading organisations within their field of expertise. These countries include Philippines, Vietnam, Malaysia and Indonesia.

✓ RecruitStrategy’s proprietary TAP has also been developed with the aim of identifying the next generation of CEOs and leaders. Christie strongly believes that RecruitStrategy is able to contribute towards the creation of a more robust and productive workforce in Singapore. This is the company’s way of giving back to Singapore’s society and community at large.



Part III - RecruitStrategy’s Business Units

1) Recruitment!

2) Events / Roadshows!

3) Graduate Management

Programs!

4) Recruitment Process

Outsourcing (RPO)!

5) CEO Leader Search!


Part III - RecruitStrategy’s Business UnitsWith the abovementioned business units, our team at RecruitStrategy focuses on the search for talents within the following industries and relevant designations:

Industry focus

• Banking and finance• Engineering, manufacturing and logistics• Fast-moving consumer goods (FMCGs)• Travel and hospitality• Food and beverage• Retail

Designation focus

• General recruitment (junior to middle-level managerial levels)• Executive search (senior managerial levels to C-level management)


Part III - RecruitStrategy’s Business UnitsKey Clients - Banking and Finance

1. DBS Bank RecruitStrategy has been recruiting talents for DBS Bank over the last eight (08) years. We have provided them with Sales Team Leaders, Senior Sales Executives, Direct Sales Executives, Roadshow Promoters, Bank Tellers, Telemarketers, Customer Service Officers, and more.

Talents recruited by RecruitStrategy have stayed with the bank for an average of about three (03) years. Retention rates are at an approximate 80% amongst talents hired by RecruitStrategy for DBS Bank.

Name of referee: Ms Harbhajan KaurDesignation of referee: Head, Group Human Resources - Recruiting, DBS BankContact number: 6878 6678Email: [email protected]


Part III - RecruitStrategy’s Business UnitsKey Clients - Banking and Finance

2. American Express International, Inc.RecruitStrategy has been recruiting talents for American Express over the last three (03) years. We have provided them with Relationship Managers, Direct Sales Executives, Marketing Executives, Roadshow Promoters, Bank Tellers, Network Technology Executives, and more.

RecruitStrategy is also responsible for the payroll of the talents recruited for American Express. Over the years, annually, we have had at least fifty to a hundred (50-100) talents who are under our monthly payroll. On an average, talents have stayed with the bank for about three (03) years. We have also had talents who were converted from contract to permanent employees of the bank.

Name of referee: Mr Jeremiah K. TeoDesignation of referee: Manager, Global Merchant Services, American Express International, Inc.Contact number: 6317 6466Email: [email protected]


mailto:[email protected]


Part IV - RecruitStrategy’s Proprietary Talent Search Process - Sun Tzu Art of War Strategies

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Five Forces Leaders realize these forces.

He who does, wins;

He who knows

not, loses.

(One) Tao

(Two) Heaven (Three) Earth

(Four) General (Five) Organisation


Part IV - RecruitStrategy’s Proprietary Talent Search ProcessFive Search Fundamentals

With more than 10 years of experience within the recruitment industry, RecruitStrategy has captured our knowledge within our proprietary Candidate search methodology.

This methodology comprises of Five Search Fundamentals that focus on the Candidates’:

1) Values2) Skills sets3) Suitability4) Leadership5) Motivation


Five Search Fundamentals

1) Values

A Candidate possesses a unique collection of characteristics.

RecruitStrategy believes in understanding each Candidate’s distinctive character attributes, to best ascertain the values that they subscribe to.

Integrity, loyalty, and above all, a positive work attitude are some key values that are shared amongst the Candidates that RecruitStrategy’s clients have hired.




2) Skills sets

A Candidate has acquired an unparalleled fusion of strengths and weaknesses.

RecruitStrategy conducts thorough background checks to ensure that the Candidates identified by us possess the claimed combination of skills and work experiences.

This is an effort to maintain superior quality amongst the Candidates that RecruitStrategy has identified and are hired by our clients.




3) Suitability

Through understanding the Candidate’s values and skills sets, RecruitStrategy is able to position them within an organisation that is aligned with their expectations.

RecruitStrategy uncovers the fit and suitability between the Candidate and our client’s organisation.




4) Leadership

Candidates are also groomed and trained to be successful in their respective fields of work.

They can possess the potential to uphold key management positions within organisations.

RecruitStrategy has been successful in identifying these Candidates, where their hiring organisations experience high talent retention rates.

This lies testament to RecruitStrategy’s quest towards the identification of potential leaders.




5) Motivation

To ensure a successful and long-term working relationship between the Candidate and our client’s organisation, RecruitStrategy strives towards uncovering the motivation drivers behind each party.

This is an essential component within RecruitStrategy’s search methodology.

Through our years of experience, this is often the quintessential fundamental in bridging the Candidate with our client’s organisation.



Timeline

1st week: Word-of-mouth marketing, advertisements and resume matching

2nd week: Interviews and qualifying rounds

3rd week: Shortlisting of potential Candidates

4th week: Proposition of shortlisted Candidates and subsequent meetups with client’s organisation

Part V - RecruitStrategy’s Search Timeline


Permanent search

RecruitStrategy has assisted our clients in the search for Candidates who have taken on permanent employment roles within the managerial, directorial and C-level positions.

Contract search

RecruitStrategy has also been tasked by our clients to search for Candidates to uptake contractual assignments as a result of a re-design in their organisation’s business strategies.

Part VI - RecruitStrategy’s Search Types


Part VII - RecruitStrategy’s Search Rates


Permanent or Temporary Managerial / Executive Search Rates*

* Gross salary is the basic monthly salary plus all fixed allowances such as meals, transport, etc, paid on a regular basis. Gross Annual Salary is the basic salary calculated on a 13-month basis plus allowances, transfer premium, singn-on bonus etc paid in the first year of employment.

Salary range Search rates Guarantee period

Less than S$1,5007.5% of first year’s gross annual

salaryOne (01) month

S$1,500 - S$1,9998.5% of first year’s gross annual

salaryOne (01) month

S$3,000 - S$3,49910% of first year’s gross annual

salaryTwo (02) months

S$3,500 - S$4,99913% of first year’s gross annual

salaryTwo (02) months

S$5,000 & above16% of first year’s gross annual

salaryThree (03) months

Part VIII - RecruitStrategy’s Strategic Partners1) Aventis School of Management

Aventis School of Management is an international graduate school that offers a suite of postgraduate qualifications with a strong focus on leadership and general management skills.

Aventis is one of the only 5 business schools in Singapore that is registered with the European Foundation for Management Development (EFMD). Aventis is also one of only 2 accredited Centres of the Chartered Institute of marketing (CIM), UK in Singapore.

Aventis is an institutional member of the European Council for Business Education and collaborates with professional bodies such as the American Academy of Financial Management (AAFM) and the Centre for Behavioural Science (CBS) to offer professional certifications.

Aventis offers Graduate, Post-Graduate, and Executive Masters programs in Finance, Marketing, Human Resources, Pschology, Infor systems and Business Computing.


Part VIII - RecruitStrategy’s Strategic Partners2) Sun Tzu Art of War Institute

Sun Tzu Art of War Institute is a Strategic Leadership Centre of Excellence of Aventis School of Management.

Founded by Dr Foo Check Teck, a world-renowned expert on the Sun Tzu Art of War startegies, this Institute is an independent, non-governmental International Think Tank based in Singapore, with the mission to promote leadership and strategic thinking using Ancient Chinese strategies.

Tapping into the ancient Chinese stratagem – “Sun Tzu Art of War”, Dr Foo aims to unlock the “Strategic Impact” of business leaders by sharpening their leadership mindset and developing “Winning Strategies” against all odds.


Name of contact person:Ms Christie KhooManaging [email protected] Strategy Pte Ltd

Office address:No. 8 Eu Tong Sen Street, The Central Office 2#23-85, Singapore (059818)

Office contact number:(65) 6883 1033(65) 9828 1033

Website: www.recruitstrategy.com

Part VIII - Contact RecruitStrategy




http://www.recruitstrategy.com

http://www.recruitstrategy.com

Appendix A - RecruitStrategy’s Social Commitments (I): TAFEP


Tripartite Alliance for Fair Employment Practices

RecruitStrategy is also a pledged member of TAFEP.

As we recruit both local and foreign labour hires for our clients, we are socially committed to practicing fair employment practices.

In conducting our Talent Assessment Process (TAP), most importantly, we select employees based on their merit (such as relevant skills, relevant experience or their ability to perform in the job).

Hence we have also created our very own “Code of Conduct for Local and Foreign Labour Hires”, as listed in Appendix D.

Appendix B - RecruitStrategy’s Social Commitments (II): “Blue Heart Campaign”


1. No-charge policy

RecruitStrategy maintains a strict “no-charge” policy when servicing prospective local and foreign labour hires.

2. Abide by all legal employment obligations

RecruitStrategy ensures that all legal employment obligations are abided by in both local and foreign labour hires. We have pledged ourselves with TAFEP (Tripartite Alliance for Fair Employment Practices), an organisation that promotes the adoption of fair (i.e. non-discriminatory) and responsible employment practices amongst employers, employees and the general public.

3. Fair employee treatment

RecruitStrategy works towards ensuring that both local and foreign labour hires are treated fairly and with respect within the hiring organisation.

4. Practice of meritocracy

RecruitStrategy ensures that both local and foreign labour hires are conducted on the basis of merit, such as skills, experience or the ability to perform the job.

5. Appropriate remuneration

RecruitStrategy works towards ensuring that both local and foreign labour hires are remunerated based on their ability, performance, contribution and experience.

6. Appropriate awards

RecruitStrategy ensures that appropriate awards and agreements cover both local and foreign labour hires.

7. Appropriate training and development

RecruitStrategy works towards providing access to training and skills development of both local and foreign labour hires.

8. Advocacy of employee cultural exchange

RecruitStrategy believes in a cultural exchange amongst local and foreign labour hires, and will abide by the rules and regulations set out in the various employment passes available within Singapore.

9. Transparency in labour placements

RecruitStrategy will not seek to place local or foreign labour hires on artificial contractor arrangements to avoid employment responsibilities.

10. Pro-social integration

RecruitStrategy will strive to create a harmonious and enjoyable working environment for both local and foreign labour hires.

Appendix C - RecruitStrategy’s Code of Conduct for Local and Foreign Labour Hires


Appendix D - RecruitStrategy’s Socio-Integration Commitment: Dialogue with PM Lee Hsien Loong


An interactive dialogue session between PM Lee Hsien Loong and Women Professionals in Singapore

RecruitStrategy is so grateful to have the opportunity arranged by ASME to attend this event with our Prime Minister, Mr. Lee Hsien Loong in the PM Dialogue and the takeaway of the night is immense; not only in terms of new knowledge in employment practices and strategies, but most importantly in terms of meaningful friendship.

From the smiles of our MD, Miss Christie Khoo (left) and our MP, Miss Jessica Tan, who is a heart warming yet displayed a charisma of leadership. This is where Recruit Strategy heart belongs in focusing on the candidate’s strength and hidden potentials, thus searching an ideal career where they can excel and be able to fulfill their dreams.

Sharing views on methods and ways to create more jobs for all age groups to keep Singapore a nice place to work and live happily.

Helping SME/ New Entrepreneur to attract Talents to propel growth for their business as well as learning from MNC on how to retain Talents in this globalization economy.

In long term, we aspire to build Singapore, our nation well for the future of our next generation.

Appendix E - RecruitStrategy’s Voluntary Projects


PAYM Policy Forum Series @ Jurong GRC with Member of Parliament, Mdm Halimah Yacob

This PAYM Policy Forum Series was jointly organised with the Youth Executive Committees (YECs) in the Jurong GRC and titled "Employability – Maximizing it!", Mdm Halimah Yacob, Member of Parliament (MP) for Jurong GRC and Adviser to Jurong GRC Grassroots Organisations (GROs), was the host of the Forum.

The PAYM Policy Forum Series was aimed at assisting PMETs in their search to stay employed during the challenging times of the economic crisis in 2009.

On behalf of the Organising Committee, Christie was invited as one of the panelists for the PAYM Policy Forum @ Jurong GRC that was held on Saturday, 25th April 2009.

Exploring the efforts which the government, companies and individuals may adopt to enhance employability and competitiveness especially of our working youths was the key agenda for this Forum.

Appendix F - RecruitStrategy’s Overseas Alliances

Appendix G - RecruitStrategy’s Thank You to Candidates

Thank you !


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