Christian Steffensen speaks at Nordic Growth Hackers event Oct. 1st 2015

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The road to automation with lots of manual work

Transcript of Christian Steffensen speaks at Nordic Growth Hackers event Oct. 1st 2015

The road to automation with lots of manual work

THE LARGEST CULTURE & ENTERTAINMENT INDUSTRY

CHRISTIAN DONATIONS

$370

billion

CHURCH BUDGETS

$140 billion

$16.5 billion

MUSIC

$93 billion

VIDEO GAMES

“Growth”

3. Sales

2. Product

1. Customers

“Network Effects”

We asked ourselves…1. We want to automate - but where do we begin?

2. We have (some) data - but what do they tell us?

3. We want to streamline onboarding - but what if the customers are not streamlined?

Case 1How are you guys doing?

Case 2What do you guys expect?

14% replied

Case 3Where did you get stuck?

6% replied

What did we learn?• We are not quite ready to automate :-)

• The open questions do somewhat scale

• We need to segment our customers and users

• The users love that we are personal