Chirag Project

7/27/2019 Chirag Project

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A

SUMMER PROJECT REPORT

ON

Organization Structure of

MRK HEALTHCARE PATAN

With special Focus towards Job

Absenteeism

Submitted to: Mr. K.K. Patelsir

Submitted by: Chaudhari Chirag

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PREFACE

Practical training is importance for the student of management because it

gives much practical knowledge and experience to student, which they can not

learn from books. By training, students indirectly enter into the world of

business.

The main objective of visit to company is to develop the students ability.

It is the opportunity for the student to show their skills and efficiency.

Students will able to develop their internal strength by their practical training.

This report is summary of the information gathered by me during my

research work. I dont say that my report is totally perfect error may be there. I

have tried my level best to represent and if any misleading information

enclosed by mistake is found, please pardon.

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ACKNOWLEGEMENT

In M.B.A., during summer training, I got the opportunity to visit the

industry personally to see how they manage the different works by the

different department.

I am grateful to the professors & the staff of the industries who help me

to make the project

I am also thankful to industries staff members, who gave me information of

company management, production, & also how to market the product in this

era.

And finally I thanks to my college of well wishes for spared time for

providing their valuable guidance.

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INDEX

NO. PARTICULAR PAGE NO.

* Executive summary 7

1. General information 9

1.1 Company information 10

1.2 Production unit location 11

1.3 History & development 12

1.4 Reason for selecting the name of thecompany

12

1.5 Reason for selecting the location 12

1.6 Infrastructures 12

1.7 Clients 13

1.8 Form of organization 131.9 Size of organization 14

1.10 Organization structure 14

1.11 Name of three partners 15

1.12 Chart of the organization 16

1.13 Three level management 17

2. Production department 18

2.1 Structure production department 19

2.2 Manufacturing process & products 21

2.3 Production chart 25

2.3 Production process 26

2.4 Production department functions 27

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2.5 Raw material 28

2.5 Contribution of the unit to the industry 28

2.6 Quality objective 29

2.7 Quality policy 29

3. Personnel management 30

3.1 Personnel department 31

3.2 Chart of Personnel department 31

3.3 Selection 32

3.4 Recruitment 34

3.5 Induction 35

3.6 Job description 35

3.7 Training & development 36

3.8 Time keeping system 37

3.9 Employee services 38

3.10 Wage & salary administration 38

3.11 Personnel records 38

4. Marketing management 39

4.1 Marketing department 40

4.2 Objective of marketing department 40

4.3 Structure of marketing department 41

4.4 Market segmentation 42

4.5 Channel of distribution 42

4.6 pricing policy 43

4.7 Sales promotion 45

4.8 Advertising 46

4.9 Industrial relation 46

4.10 Marketing research 46

5. Financial management 48

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5.1 Meaning 49

5.2 Structure of finance department 49

5.3 Function of finance department 49

5.4 Ratio 51

6. Research Design6.1 Research Methodology 60

6.2 Findings 62

6.3 Recommendations 80

6.4 Conclusion 81

Annexure 82

Bibliography 87

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EXECUTIVE SUMMARY

The company initially was established in the name of Mahesh Industrial

Traders, in the year 1961, at Mumbai. It was a partnership firm, which tradedin examination, surgical as well as non-surgical gloves. The company began

manufacturing these products in 1967-68 at Mumbai. Subsequently, as the

scope and need for expansion arose, the plant was shifted in a new location at

Patan, situated in North Gujarat part of India in 1978 and H.O. was maintain

in Mumbai. The company was renamed as MED-TECH RUBBER &

ENGINEERING INDUSTRIES. To meet further growth requirements the

plant was once more shifted to HANSAPUR location, close to the town of PATAN in 1996 and the company was renamed as MRK HEALTHCARE.

MRK HEALTHCARE has come in the market in 1961 under the

leadership of MR. Ramniklal Shah for the manufacture & trading of molded

rubber industrial products & surgical rubber gloves. Today MRK is been

counted in the list of Indias leading manufacturers of medical disposables &

hospital equipment with a diversified product range & having good marketing

coverage area at present.

Ramniklal's sons Mahesh Shah (Bachelor in mechanical engineering)

Rajnikant Shah (Masters in Organic Chemistry) & Kamlesh Shah (Bachelor in

Chemistry) joined the company in quick succession & lead the company with

high expansion .Other products were added gradually in to the range. The

company boasts of massive infrastructure facilities including highly

automated.

The plant at present is spread over a built up area of 34,000 square feet

and an additional area of about 50,000 square feet provided for future

expansion.

At present the company manufactures high quality medical and surgical

products under the brand name Nulife and also the latex dipped products

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which enjoy popularity in Indian as well as international markets which are

situated in Europe, U.A.E., Africa and Russia. The company is operating

among highly competitive markets, demanding outstanding quality.

The company maintains strict quality control on its products. It is

licensed to use ISI mark under the Bureau of Indian Standards Certifications

Marking Scheme. Nevertheless, the company has developed own standards,

which have been proven and established since 1978. In addition, technical

assistance is obtained from various experts in the field for continual

improvement of quality of its products and processes.

MRK has implemented quality system as per ISO 9001: 2000 and for CE

marking of its product for European market as per ISO: 13485:2003, MDD-

93/42/EEC (1993)

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GENERALINFORMATION

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(1.1) Company Information:-

Name of company : MRK Healthcare private Ltd.,

Address of the Company : MRK Healthcare S.NO.153/P,Panch pippal,

Hansapur, unjha- patan road,

TA: patan (north Gujarat)

384 256

DIST: patan.india

Year of establishment : 1978

Administration office : MRK Healthcare

84/85 byculla service industries,

D.k marg, syssex road, byculla,

MUMBAI 400 027.inida

OWNER OR PARTNER : When the company was establishedThere are 3 partners

o Mahesh Shah (Bachelor in mechanicalengineering)

o Rajnikant Shah (Masters in OrganicChemistry)

o Kamlesh Shah (Bachelor in Chemistry)

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(1.2) PRODUCTION UNIT LOCATION

(1.3) HISTORY AND DEVELOPMENT:-

MRK HEALTHCARE began operations in 1961 under the leadershipof MR Ramniklal Shah for the manufacture & trading of molded rubber industrial products & surgical rubber gloves. MRK is today one of Indiasleading manufacturers of medical disposables & hospital equipment with adiversified product range & a reputed market presence.

At present the company manufactures high quality medical and surgical products under the brand name Nulife and also the latex dipped productswhich enjoy popularity in Indian as well as international markets which aresituated in Europe, U.A.E., Europe, U.A.E., Africa and Russia. The companyis operating among highly competitive markets, demanding Africa and Russia.The company is operating among highly competitive markets, demandingoutstanding quality.

11

Unjha

Mandotri MRK HEALTHCARE

PatanSidhpur


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The company maintains strict quality control on its products. It islicensed to use ISI mark under the Bureau of Indian Standards CertificationsMarking Scheme. Nevertheless, the company has developed own standards,which have been proven and established since 1978. In addition, technicalassistance is obtained from various experts in the field for continualimprovement of quality of its products and processes.

(1.4) REASON FOR SELECTING THE NAME OF THE COMPANY-

When we have asked this question then they replied that thecompany is partnership & three partners are there Mr. Mahesh shah, Mr.Rajnikant shah, & mr.kamlesh shah so on the basis of their first letters thename become MRK.

(1.5) REASON FOR SELECTING THE LOCATION-

Hear there is not problem of skilled & unskilledlabour, it means that the labours are easily available ata cheaper rate.

Hear there is no dump climate it means the climate isgood for producing the companys product.

Hear the infra-structure facility is available.

There is banking & financial institutional facility isavailable.

(1.6)INFRASTRUCTURES:-

Nulife products are manufactured with top of the line infrastructure thatincludes automated systems. The plant features in-house manufacturing,

packaging and sterilization systems with protection against pilferage andduplication, ensuring reliability and trust. Our aim is to deliver quality

products on time, always. In our continuing quest for quality, we havesuccessfully implemented quality management systems, which in addition toexisting ISO 9001; meet the stringent En46002 and European 93/42/EECstandards. The company boasts of massive infrastructure facilities includinghighly automated manufacturing lines, packaging machinery and in house

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sterilization.

Required process equipment / machinery which can meet for convertingthe inputs into required outputs at relevant stages of processing and can meetthe customer requirements,

Supporting services, such as transport for movement within and outsidethe Company and required means of communication (like Telephones, e-mail,Tele-fax).

As per the identified requirements, the Company provides theinfrastructure needed to achieve conformity to product requirements.

The Company identifies and determines the required infrastructure at thetime of Planning for Product Realization .The infrastructure considered during

planning includes: adequate buildings for storage, processing, inspections,Adequate workspace for working and better house keeping, processing andstorage required associated utilities like DG Power, Compressors, DM Water Plant, Fuel Supply Utilities etc.;

The Company has also established a Procedure for maintaining theabove infrastructure by conducting preventive, Condition Monitoring andBreak-down Maintenance in order to ensure their continuing suitability. Thedata related to maintenance is analyzed and Maintenance Objectives areframed for continual improvements.

(1.7) CLIENTS:-

Esteemed Hospitals and Institutes

Bombay Hospital Pharmacy Bombay Hospital TrustCancer Research Institute, AhmedabadDr.Balabhai Nanavati HospitalHiranandani HospitalJaslok Hospital & Research CentreKem HospitalP D Hinduja National Hospital & Medical Research CentreShri Ramchandra Hospital, Chennai

(1.8) FORM OF ORGANIZATION :-

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The MRK HEALTHCARE is partnership form of organization.

Ramniklal's sons Mahesh Shah (Bachelor in mechanical

engineering) Rajnikant Shah (Masters in Organic Chemistry) &

Kamlesh Shah (Bachelor in Chemistry) joined the company in

quick succession & led the company into new frontiers.

(1.9) SIZE OF ORGANIZATION :-

Generally the size of the organization is based upon the authorized

capital. Business is depends on the authorized capital such as small scale

industry, tiny scale, & large scale .While the form of organization is basedupon the internal relationship, authority & responsibility.

According to the act of the factory of 11 th November, the industries

which have authorized capital are less than 3 cores are called the small scale

industry.

The plant at present is spread over a built up area of 34,000 square feet

and an additional area of about 50,000 square feet provided for futureexpansion. At the time of the establishment the total capital of the company

was less then RS 3 cores & the employment is made by the MRK

HEALTHCARE is as per the provision of the act. Thus MRK is small scale

industry.

(1.10) ORGANIZATION STRUCTURE:-

The organization of this firm is life type of organization. Choice

Laboratories are a partnership firm and small-scale industry. Proper

organization helps the management for smooth running of the business and

working of the day-to-day affairs of business. It helps to achieve short term as

well as long-term goals of business. If organization structure is proper of any

company than I will say that the company will progress in future. In Choice14


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Laboratories the authorities flow from top-level management to bottom level

management.

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(1.12) CHART OF THE ORGANIZATION:-

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MANAGING

PARTENER

PERSONALMANAGER

PRODUCTION MARKETIG

MEXPORTMANAGER

FIN.MANAGER

TIMEKEEPER

SUPERVISIOR SALES

EXECUTEDEXPORTEXECUTED

TYPESTENGINEER

SALESREPRASANTATI CLERK

WORKERSWORKERS WORKERS

CASHIER

SENIOR ACCOUNTANT

ACCOUNTING CLERK

CHIEFACCOUN

TA-NT


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(1.13) THREE LEVEL MANAGEMENT:-

TOPLEVEL

MIDDLELEVEL

LOWERLEVEL

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(1.14) PRODUCTION DEPATMENT

MEANING:-

Meaning of production is to produce goods & service for the satisfaction

of human want in every way by providing low cost & good quality.

Production process is that part of an organization which is concerned

with the transaction of a range of input the require quality.

Production and operations management conversion of input into outputs.

Using physical recourse, so as to provide the desired utility of form, place

possession or state or a combination throe to the customer while meeting the

other organizational objectives of effectiveness, efficiency and adaptability.

The main objectives of production management are as follows.

o Optimal use of resources.

o By maximizing uses of manpower and machine.

o Ensuring quality of goods at minimum cost through use of

statically quality control techniques.

Contributing towards all round productivity through

o Decision making and quantitative techniques.

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(1.15) STRUCTURE PRODUCTION DEPARTMENT:-

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PRODUCION MANAGER

SUPERVISIOR SUPERVISIOR SUPERVISIOR

PEONWORKERS WATCH MAN


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PRODUCTION

DEPARTMENT

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(2.1) MANUFACTURING PROCESSES AND PRODUCTS:

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http://mrkhealthcare.com/xray.htmlhttp://mrkhealthcare.com/comp_nebulizer.htmlhttp://mrkhealthcare.com/udrain.htmlhttp://mrkhealthcare.com/special_surgicalgloves.htmlhttp://mrkhealthcare.com/surgicalgloves.html


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This unit is producing surgical gloves:-

PRODUCT 23
http://mrkhealthcare.com/iv_cannule.htmlhttp://mrkhealthcare.com/urinebag.htmlhttp://mrkhealthcare.com/needle_burner_syn_destroyer.html


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SURGICAL GLOVES:

NULIFE Surgeons gloves. Designed perfectly anatomical for comfortable wrinkle free fitting. The extremely soft rubber reduces finger fatigue and increases efficiency. The special rubber film used in every

NULIFE gloves adds sensitivity while giving complete protection to the hand.Apart from ergonomic features, our stringent quality control measures make itthe safest protective hand wear for surgeons.

There are available in 2 different varieties.

(I) sterile (II) Non - sterile

Surgical gloves as name suggests are used in the field of surgery for

different type of applications. Surgical gloves are medical safety accessories

that ensure sanitary hospital conditions by limiting patients' exposure toinfectious matter. They also serve to protect health professionals from disease

through contact with bodily fluids.

The invasive nature of surgery, with its increased exposure to blood,

means that during surgery there is a high risk of transfer of pathogens.

Pathogens can be transferred through contact between surgical patients and the

surgical team, resulting in post-operative or blood borne infections in patientsor blood borne infections in the surgical team. Both patients and the surgical

team need to be protected from this risk. Implementing protective.

Barriers such as wearing surgical gloves can reduce this risk. The

provision of surgical gloves will be of immense benefit to medical staff in

their daily work and is all the more vital given the high prevalence of

HIV/aids in the region.

Surgical operations are undertaken within a clean environment and with

and members of the surgical team wearing sterile gloves. Sterile surgical

gloves aim to protect the patient from contamination with bacteria from

members of the surgical team and protect the surgical team from the body

fluids of the patient. Double gloving (wearing two sets of gloves) is becoming

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more common, especially for surgery where sharp surfaces are formed (such

as orthopedic or dental surgery). The review found that a second pair of gloves

does protect the inner pair, without apparently affecting surgical performance.

A glove liner between the two pairs of gloves reduces breaks to the inner

glove even further; extra thick gloves seem to be as good as two pairs.

Varieties of surgical gloves are designed specially for different type of

applications. For orthopedic surgeries these surgical gloves are designed

thicker for increased durability and are ideal for trauma surgery or in any

vigorous procedure, where there is risk of barriers breach. Microsurgery needs

very thinner surgical gloves with remarkable durability for performing

operations safely and comfortably, which do the suppliers provide.

PRODUCTION PROCESS OF SURGICALGLOVES:-

Here, the first process starts by the boiler. Here by the boiler the oil is

heated &for the heating in the boiler they use the wood mostly otherwise they

use the lignite or coal. Then this oil is going to the main production plant

through the steel pipe & its temperature is about 250 to 300 ounce celcious.

By this oil the baring is circulated, for the hand gloves the raw material

are mixed in the compounding section. In this section the natural rubber &

other chemicals (like calcium carbonate, sulphate acid, nitric acid, hcl,

color, phinolic acid, chlorides, sodium) are mixed & it takes a 60 hours for the

use than this mixture is going through the pipe in the moulding machine.

In the section of moulding the hand gloves are molded in the different

size, than these all the hand gloves are passed through the different deeps & in

these deeps there are the different types of the chemicals, which strengthen the

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hand gloves. After passing through the chemicals it is going to the big &

different ovens, where they vulcanize.

After all this process some hand gloves are taken between the production

process & it is taken in the laboratory for the final testing here these all the

hand gloves are tested through the air pumping .

(2.2) PRODUCTION CHART:-

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COLLECTING RAW-MATIRIAL

MIXING OF REQUIRED RAW-MATIRIAL

HEATING TO MIXED MATIRIAL

MOLDING THE HAND GLOVES

PASSES THROUGH THE DEEPS & OVANS FOR THE STRENGTHEN &

TASTING THE HAND GLOVES TO CHECK THEQUALITY

PACK THE HAND GLOVES IN NON-BECTERIALPACKET


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(2.3) PRODUCTION PROCESS:-

The organization has defined the characteristics for the different outputsachieved at appropriate stages of product realization for meeting the customer requirements. All these characteristics are monitored and measured by defined

personnel in respective departments in order to ensure that the productrequirements meet internal as well as external customer requirements.

There characteristics have been defined either in the departmental procedure, control plans, quality inspection plans as applicable to the relevantstages of processes.

For all identified characteristics, the acceptance criteria for the evidence

of conformity have also been defined. The in-process and final inspections areconducted to make evidence for the same. The necessary records aremaintained as given in the above stage documents.

The organization ensures that all quality plans and /or inspectionrequirements are planned & implemented and that their inspection records aremaintained to verify that at each stage of process, the characteristics conformto applicable instructions, procedures, inspection plans, and control plans,quality inspection plans as applicable.

The finished product is verified for conformance to the specifiedrequirements as per procedures / inspection standards / quality inspection plan.The relevant records clearly indicating the conformance / non- conformance of the product and authority for releasing the product are maintained.

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(2.4) PRODUCTION DEPARTMENT FUNCTIONS:-

There are some functions of production department which are given

bellow..

1. The production & planning

The production department will set standard & targets for each section of production process. The quantity & quality of products coming of productionlying will be closely monitor.

2. The purchasing department

The purchasing department will be responsible for providing thematerial, components & equipment required to keep the production processrunning smoothly.

3. The store department

The store department will be responsible for stoking or the necessarytools spares raw-materials & equipments required servicing the manufacturing

process.

4. The design & tequnical support department

This department will be responsible for reaching new products or modification for existing. One estimating for producing in different quantity &

by using different methods. It will be also responsible for the design & tastingof new product ties together with the development of prototies through to thefinal product. The tequnical support department may also be responsible for work study as to how working practice can be improved.

5. The work department

The work department has responsibility for quality control & inspection a

key aspect of modern production is insuring quality. The term quality means

fitness for purpose (i.e. a product process or service should do exactly what

is expected of it.

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(2.5) RAW MATERIAL

CHEMICALS;-HCL

Nitric acid

Calcium carbonate

Phinolic acid

Sulphat acid

ChloridesSodium

colors

This all are the raw material company found from the nearest areas butcertain raw materials are purchased from the outside of the country & also theraw material like natural rubber is a essential for the product where beingimported from the south India because the trees of the rubber are very much atthere.

(2.5) CONTRIBUTION OF THE UNIT TO THE INDUSTRY:-

Out of the total production gloves carried out by MRK HEALTHCAR parentrials approximately 95% being consumed by Indian market & carried 4to 5% of the total productions being exported to other country. So, we can saythat MRK has still not captured the foreign industries.

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(2.6) QUALITY OBJECTIVE:-

Ensures that quality objectives, including those needed to meetrequirements for product (are established at relevant functions and levelswithin the company. A Procedure has been established for the same. The

business risks / quality indicators which may contribute the progress of thecompany in relevant activities are identified. Based on their current status, allfunctions conduct a study to find the root cause of the same and identified thequantified / measurable objectives. Based on these quality objectives, thequality policy is reviewed and framed. The objectives are set and monitoredfor their achievement periodically. The progress on these objectives isreviewed in Management Review Meetings.

(2.7)QUALITY POLICY:-

The Management of the company has defined the quality policy ensuringthat the quality policy is appropriate to the purpose and organizational goals of the company, includes a commitment to comply with requirements andcontinually improve the effectiveness of the quality management system,

provides a framework for establishing and reviewing quality objectives is tocommunicate to all employees of the company and is understood at all levelsin the company is periodically reviewed for continuing suitability.

The Policy of the company has been displayed at all strategic locationsand also distributed to all employees. Regular Training Programs are held for Understanding by all the functions throughout the organization

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PERSONNEL

MANAGMENT

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(3.1) PERSONNEL DEPARTMENT

In MRK HEALTHCARE limited, there is unity in relationship between

staff members. The management of this unit not facing any special problems

regarding the employees & employees also not facing any problems regarding

the management.

Human resource management is nothing but modern approach of

personnel management. In the modern business world, thousands of

industrial firms working & they employ lacks of workers. There are many

problems of the recruitment, selection, training, promotion; transfer,remuneration motivation etc. are bound to arise. The concepts of

personnel management changed during lest 20-30 years

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(3.2)CHART OF PERSONNEL DEPARTMENT

(3.3) SELECTION Simply, selection is the process by which the qualified personnel are

chosen from the applicants who has offered them for job in the organization.

P PERSONNEL DEPARTMENT(MANAGING PARTNER)

SUPERVISOR CLERK &

TYPIST

SECURITYGUARDS

TIMEKEPEER

WORKERSPEON Watch man

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Selection procedure is the most important function of personnel management

because it chooses the most qualified persons and by which organization can

achieve its objectives. The company fills up the vacancy by adopting,

promotion, or by selecting new candidates. There is a simple but effective

selection procedure.

In MRKS rating is need for general knowledge experience knowledge

that particular field etc. from these forms when highest marks are selected &

send for medical examination.

STEPS OF SELECTION PROCESS

Preliminary Interview:-

The primary purpose of the preliminary interview is to screen out thosewho are obviously unsuitable. This interview is held to know the qualificationof employees to wards job.

Applicant Blank:-

The applicants are asked to complete a blank that provides space for himto record data relating to the name of the candidate, his address, telephonenumber, personnel information physical characteristics, hobbies, referencesetc. the application blanks must not be too lengthy.

Selection tests:-

Employment test are being used extensively in selection of candidates.Most of the companies in the industrially advanced countries use employmenttests for the scientific selection of the workers. Intelligence, aptitude tests,

achievement test, interest test, personality tests are performs to select & rejectthe candidates.

Interview:-

This is the most widely used method for accepting or rejecting selectionthe basis objectives of the interview is to specific requirements of the job.

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Primary selection:-

If a candidate is found eligible for the post on the basis of above steps, heis appointed on probation or as on apprentice for sometimes; the newemployees are trained and oriented for a particular job.

Final selection:-

If the candidate comes out successfully from probation, he is finallyselected for the post. The final authority for selection lies with line manager.

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(3.4) RECRUITMENT

According to Yoder and others, Recruitment is a process to discover the

source of manpower to meet the requirements of the staffing schedule and to

employ effective measure for attracting that manpower in adequate number tofacilities effective selection of an efficient working force.

In the words, Recruitment is the process of discovering potential

applicants for actual or anticipated organization vacancies.

Source of Recruitment:

There are two types of recruitment sources

1) Internal source:

Internal source such as Promotions, Transfer, Demotion etc.

2) External source :

External source such as Education Institutions, Advertisement, Trade Unions,

Employment Agencies, and Employment Exchanges etc

.

The company can often be filled the vacancy by using the direct method.

In the direct method company is using the Gate hiring, waiting list and also

Company fill vacancy within the organization.

The company can often be filled the vacancy by using the direct method.

In the direct method company is using the Gate hiring, waiting list and also

Company fills vacancy within the organization.

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(3.5) INDUCTION

Induction is the technique by which the new employee can get familiar

with organizations environment; it helps to reduce anxiety, cultural shock.

INDUTION is a technique by which new employee is Re- hablimiatate in to

the change surrounding of introduce to the practices and purpose of

organization.

This induction programmed done by this company for the familiarize the

new recruit employee in the company. This induction is depend on is place of

recruiter person in the company like when some managerial level person

recruit in the company so for that induction is done with other person, they

meet all the department head and manager. Some time any technical person

recruits in the company so thats induction are done only with this specific

department only.

Thus this company doing an induction program for the familiarize with

the department a new recruitment employees or person.

OBJECTIVE OF INDUCTION:-

Reduce in security Reduce anxiety Reduce culture shock Reduce explanation

(3.6) JOB DISCRIPTION

The Company has identified the competence level required for the personnel carrying out the activities in different areas of technical andcommercial departments. The Job Description (Matrix) for all functions have

been defined on the basis of requirements related to appropriate education,training, skills and experience for the specific jobs. Hence the personnel

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performing such work which affects product quality are assigned the tasks onthe basis of defined competence. The job descriptions are also used for identifying the training needs of the personnel to make them competent to dotheir activities.

A job description is a broad statement of the purpose, scope, duties and

responsibilities of any specific jobs.

This company doing also a job description of the employee. Mean this

the company decides duties and responsibilities of employee for specific job in

the company. But it is changing in the different situation like any employee

absence in the company so this work doing other person instead of that person.

Most probable when employee recruits in the company so that time company

decides his duty & responsibilities in the company.

Thus this company doing job description but in the different situation it is

change when any accident became in the company so that time it is change.

(3.7) TRAINING & DEVELOPMENT

Training is an act of increasing and imparting the knowledge and skill of a worker for doing a certain job. In other words, training is an organized

procedure by which people acquire knowledge or skill for a definite purpose.

According to Michael J. Judicious, Training is used to indicate any

process by which the aptitudes, skills and abilities of the employees to perform

specific job are increased.

The Company has established a Procedure for Training.Through this procedure, the training needs of personnel areidentified to make them competent for carrying out their activities.The controls exercised for making the personnel competent are:

To determine the required minimum competence for the personnel

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performing work affecting product quality in terms of criticality of the process through defined Job Description (Matrix)

To provide structured / unstructured training (i.e. on job training /coaching under the supervision of their seniors) to the identified

personnel to satisfy and meet their training needs;

To evaluate, after a defined period, the effectiveness of thestructured / unstructured training provided to know the progress intheir achievements,

To ensure that the company personnel are fully aware of therelevance and the importance of their activities including their involvement and contribution to the achievement for the identifiedquality objectives, and

To maintain the records of education, training, skills and experienceof all personnel as Records. These records also help in determiningthe need for multi-skill training requirements, if any.

(3.8) TIME KEEPING SYSTEM:-In every industry or company time is just like their god time & tide

waits for none time keeping is the basic necessary for every industry or company. Thus a good time keeping system plays a vital role in units

efficiency & to achieving objectives both.

The following time system is adopted by the MRK HEALTHCARE.

For office staff:-

9.00 am to 1.00 pm2.00 am to 6.00 pm

For office staff the recess time is 1.00 to 2.00 pm

For production department:-

8.30 am to 12.30 pm1.30 pm to 5.30 pm

For production department the recess time is 12.30 pm to 1.30 pm

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(3.9) EMPLOYEE SERVICES

Without employees can not do anything in the company? Employeesmust be necessary to start the company. In all the department of the companythere must require having the employees. Employees are heart of thecompanies. So, the company must be provides all the service to theemployees.

So, MRK also provides facilities like,

Dress, slipper, cap etc to worker

Dress color for worker: - khaki

Dress color for staff member: - blue

(3.10) WAGE AND SALARY ADMINISTRATION

Whenever the new employees comes in the company at that time startingsalary of worker is S.2500 and after that it is depend on workers workingability and depends on their skill.

(3.11) PERSONNEL RECORDS

1) Full name 9) Employees roll no.2) Local address 10) Code no.3) Personal address 11) Married /unmarried4) Date of birth 12) Height5) Religion 13) E.P.F. no6) Education 14) E.S.I. no.7) Date of appointment 15) Gratuity no.8) Nominees name 16) No. of workers

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MARKETING

MANAGEMENT

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(4.1) MARKETING DEPARTMENT

MEANING:-

Marketing is the process of planning & executing. The concept of marketing is pricing, distributing of goods & services & ideas to createexchange that satisfy individual & organizational goals

Marketing is the process of planning and affecting the conception pricing. Promotion and distribution of goods services and ideas to create

exchanges with target groups that satisfy customer and organization objective.

Sales manager formally carries out manufactures, marketing researchers,customer services manager product and brand manager marketing and industrymanager and the marketing separate department, which include very goodskilled and experience employees.

Marketing department is the most important part of industry. Lives heartis most important part of our body without heart no one can live. So, withoutmarketing department company cannot survive in the market place.

(4.2) OBJECTIVE OF MARKETINGDEPRTMENT:-

Objective of marketing department is to achieve target of marketing

products more & more & gets the no-1 position in the market

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(4.3) STRUCTURE OF MARKETTING DEPARTMENT:-

43

MARKETTINGPARTNER

MARKETTINGMANAGER

SALESMANAGER ACCOUNTANT

ASSISTANTMANAGER

AREA SALESMANAGER

SENIOR SALESEXICUTIVE

SALESREPRASENTATIVE


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(4.4) MARKET SEGMENTATION:-

SOUTH AFRICA MALASIA

AUSTRALIA KENYA

CANADA MAURATIOUS

NATHERLAND USA

DENMARK SWEDAN

ITALY GERMANY

POTRUGAL FRANCE

EGYPT TURKY

DUBAI BAHARIN

RUSSIA IRAN

SHRILANKA

(4.5) CHANEL OF DISTRIBUTION:-

Channel of distribution means how the product reaches to the customer.There are so many intermediaries involved in the channel of distribution.Channel of distribution mostly upon the nature & size of the product. Becausein case of perishable goods the procedure of channel of distribution is shortcondition speedily like, milk, news paper in other hand in the case of durablegoods like, television, washing machines taking long time for consuming.

MRK HEALTHCARE is having a long channel & short channel of

distribution.

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This company is manufacturing surgical hand gloves & distribute in thelocal market (in the medicals)

(4.6) PRICING POLICY:-

The production process is finished than it time we determine the price

level. Determination of price is most important task. At the time of

determining the price of the product the promoters take into mind the price of

competitors, consumer demands, quality of the product, how many expenses

incurred for production, consumer attitude towards product etc.

The price of product will affect the demand of the product and profit of

the company. So price is determined after considering all affecting factors.

45

PRODUCER

DISTRIBUTOR

WHOLE SALER

RETAILER

CONSUMER


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Price determination is very difficult because for this purpose the

promoter want to inquiry of all the affecting factors. So sometimes it is a long

process.

In small business the right of price determination is in the hand of

promoter. Similarly in MRK HEALTHCARE price aspect is handled by

consultation of marketing manager and financial manager. Generally they take

into account following factors.

Demand of the product

Quality of the product

Market Budget

Competitors price & activitiesBenefits Consumer satisfaction

MARKETING DEPARTMENT FUNCTION:-

1] BASIC FUNCTION1. Buying2. Selling.

2] NECESSARY FUNCTION1. Promotion2. Prizing3. Packaging4. Labeling5. Facilitating function

3] FACILIATING FUNCTION1. Transporting2. Were housing3. Financing4. Standardization of product

5. Grading6. Branding7. Channel of distribution

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4] MODERN FUNCTION1. Marketing research2. Product planning & development

PRODUCT PLANNING Production department where the products are produce with the help of

machinery & raw material. Then it becomes a finish product for use.

Function:-1)The production & planning:-

Department will set standards & targets for its each section of the production process. The quantity & quality of product coming off a productionline will be closely monitored.2)The purchasing department:-

The purchasing department will be responsible for providing thematerial & components and equipments required to keep the production

process running smoothly.

3) The stores department:-

The stores department will be responsible for stocking all necessarytools, spares, raw material & equipment required the manufacturing process.

4) The technical department:-

The technical department will be responsible new products toexisting cost for producing in different quantities and by using differentmethods.

(4.7) SALES PROMOTION:-

Sales promotion decision consist the extra effects for increasing thesales of the products in the market.

The main motto of sales promotion is to increase the sales of thecompany. They give the sales promotion at any event, occasion. They give thefree sample gift, articles, vouchers, 15% off price etc, give the sales

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promotion. In this way, they cover the whole Indian market and they canincrease the sales.

M.R.K. gives 20 days of credit facilities to the customers and also somediscount on cash payment if they sales more than targeted, company providesome extra benefits to the customers.

(4.8) ADVERTISING:-

Advertising media is very important part of marketing. Advertising ismain tools of marketing. They give the advertising in radio television,newspaper, magazines, opening stall, and exhibition, & by distributing sampleto the doctor.

Advertisement is the most important tools for increasing the sales of thecompany.

(4.9) INDUSTRIAL RELATION:-

The labour is the assets of the company. The company is depending onthe workers & their ability to work. It is most desirable to have goodrelationship between labour & the company, so its effect on the production.

The relation between MRK& its workers are very good & workers aredoing a good job. The company is also produce of their employees with their work.

If there is a problem between labours & company, it will direct effecton the companys production. In this cases the problem will be solved bythe top managemen

(4.10) MARKETING RESEARCH:-Research is one of the main elements of his report on the basis of the

research they come to final destination; in the element are instrument,sampling, sources of data questionnaire. The instrument represent theinstrument which is they are using after this research. In the sampling theyare selected some areas and on the basis of this area they survey the differentretailer by questionnaire. In source of data they use the both types of data i.e.

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primary and secondary data. We prepared the questionnaire in such a way sothat by the minimum question it results in the multiple answers. Marketingresearch is the systematic gathering, recording and analyzing or dates about

problem consider with the market place. i.e. problem, relating to a product, price, promotion and distribution of 4pd. Of marketing research is said to bemoving away from simple suspire to action oriented decision oriented,

problem solving research.

Marketing research is concerned with all those factors, which have adirect impact upon the marketing of product and services. It is the study of any

part of the total marketing process and entire area of buyer behavior andattitudes in the market place.

MRK is a special officer is in the market. They are go to market and seeto his competitors, competitors product and customer requirement and give toinformation to the company.

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FINANCIALMANAGEMENT

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(5.1) MEANING:-

For every industry finance is like a blood. Finance is the most

important for the organization to run, without finance it is impossible to run

the business.

(5.2) STRUCTURE OF FINANCEDEPARTMENT:-

52

FINANCE

DEPARTMENT

FINANCE MANAGER

CHIEF

ACCOUNTANT

CASHIER

SENIOUR ACCOUNTANT

ACCOUNTINGCLERK


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(5.3) FUNCTION OF FINANCE DEPARTMENT:-

1. Budget preparation.

2. Budget administration.3. Cost allocation.4. Accounts payable.5. Grants administration.6. Monitory service provides.7. Billing.8. Cash flow.9. Investment.

10. Tex report

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(5.4) RATIO

(1) Net Profit Ratio : - Net Profit (P.A.T.) / Net Sales * 100

Calculation for 2010 -11 :- = 93,478 / 2, 75, 79,597 * 100= 0.33 %

Calculation for 2011 -12:-= 53,310 / 1, 76, 59,167 * 100= 0.30 %

INTERPRETATION:-

Any firm should be calculated its efficiency in terms of profit. It may tryto increases its net profit. Any company shareholders would more returnyours divined.

Here the N.P.R. of the year 2010-11 is 0.33% and the year 2011-12 is0.30 %. It indicate low profit margin in firm.

Year Ratio2010-2011 0.33 %2011-2012 0.30 %

54

0.33%

0.30%

0.29%

0.29%

0.30%

0.30%

0.31%

0.31%

0.32%

0.32%

0.33%

0.33%

0.34%

2010-2011 2011-2012

Ratio

Ratio


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This situation indicates poor performance of company management. Sothe mgt. angel advised to increase its mgt. efficiency.

(2) Expenses Ratio : - Expenses / Sales * 100

Calculation for year 2010 -11 :- = 2, 99, 13,403 / 2, 59, 53,466 * 100= 115 %

Calculation for year 2011 -12 :- = 2, 12, 10,530 / 1, 67, 98,298 * 100= 126 %

INTERPRETATION:

This ratio shows the portion of each type of expenses in the net sales. As

we all know that the less the expenses the more will profit margin. It says that

if the expenses ratio is low is better for the company.

Here we can see that the expenses ratio in the year 2010-11 is 115 %

which obviously good for the company and in the year 2011-12 it became

126 % which is very as well as.

Year Ratio

2010-2011 115 %

2011-2012 126 %

55

108%

110%

112%

114%

116%

118%

120%

122%

124%

126%

128%

2010-2011 2011-2012

Ratio

Ratio


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(3)Gross Profit Ratio: - Gross Profit \ Net Sales * 100

Calculation for 2010 -11: - = 94, 71,160 \ 2, 59, 53,466 * 100=36.49 %

Calculation for 2011 -12: - = 50, 29,775 / 1, 17, 68,523 * 100= 42.73 %

INTERPRETATION:-

A high gross profit margin is good for the company management. Herethe company gross profit of the year 2010-11 is 36.49 % and year for 2011-12 is 42.73 % .It is good for the company management.

The company present year is high comparison with pervious year. It is

sow well or more efficiency their company management.

Year Ratio

2010-2011 36.49 %

2011-2012 42.73 %

57

0

0.05

0.1

0.15

0.2

0.25

0.3

0.35

0.4

0.45

Year 2010-11 2011-12


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(4)Current Ratio: - Current Assets / Current Liability

Calculation for year 2010 -11 :-= 1, 15, 43,278 / 95, 05,896= 1.21: 1

Calculation for year 2011 -12 :-= 99, 09,996 / 73, 71,439= 1.34: 1

INTERPRETATION:

The current ratio measures the firms short term, it indicates the

availability of current assets in rupees for every one rupees of current liability.

This ratio is generally 2:1 it shows the satisfactory position of the business or company. Here in 2010-11 year it was 1.21:1 and in the year 2011-12 it was

increaser and became 1.34:1 it shows the better condition of the company.

Year Ratio

2010-2011 1.21:1

2011-2012 1.34:1

58

1.1

1.15

1.2

1.25

1.3

1.35

2010-2011 2011-2012

Ratio

Ratio


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(5)Debtor Ratio: - Debtors + Bills receivable / Credit sales * 360

Calculation for year 2010-11 :-

= 57, 48,444 / 2, 59, 53,466 * 360= 80days

Calculation for year 2011-12 :-= 35, 51,934 / 1, 67, 98,298 * 360= 76days

ITERPRETATION:-

Any firm creditor policy is 45days is idle for any debtor, but thecompany D.R. is very high. It is not good for the company. The year 2010-11and 2011-12 debtor ratios are 80 days and 76 days respectively.

Year Ratio

2010-2011 80 days

2011-2012 76 days

60

0

20

40

60

80100

1 2 3

d a y s

Ratio

Ratio

Year


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(7)Stock ratio = cost of goods sold/ average stock

Calculation for year 2010-11=18877541/1904796=9.91time

Calculation for year 2011-12=9475444/1791764.5=5.29time

ITERPRETATION:-Any firm creditor policy is idle for any debtor, but the company D.R. is

very high. It is not good for the company. The year 2010-11 and 2011-12debtor ratios are 9.91times and 5.29times respectively.

Year Ratio2010-11 9.91

2011-12 5.29

62

Ratio

0

2

4

6

8

10

12

2007-08 2008-09

Ratio


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(8)Proprietary ratio = proprietary fund/ total assets*100

Calculation for year 2010-11=873434/13979908*100=6.25%

Calculation for year 2011-12=937067/13767914*100

=6.81%

INTERPRETATION:-

A high gross profit margin is good for the company management. Herethe company gross profit of the year 2010-11 is 6.25% and year for 2011-12is 6.81% .It is good for the company management.

Year Ratio

2010-11 6.25%

2011-12 6.81%

63

0

0.01

0.02

0.03

0.04

0.05

0.06

0.07

0.08

1 2 3

Ratio

Year


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(9)Total assets turnover = sales/ total assets

Calculation for year 2010-11=2, 75, 79,597/13979908=1.97:1

Calculation for year 2011-12=1, 76, 59,167/13767914=1.28:1

INTERPRETATION:

This ratio is generally 2:1 it shows the satisfactory position of the business or company. Here in 2010-12 year it was 1.97:1 and in the year

2011-12 it was increaser and became 1.28:1 it shows the bad condition of the

company .

Year Ratio

2010-11 1.97

2011-12 1.28

65

0

0.5

1

1.5

2

2.5

2010-11 2011-12

Ratio

Ratio


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Research MethodologySize of population:

The population of MRK HEALTHCARE is 450 from this population. Ihave to study of job absenteeism the total working employee and high level

executives of MRK HEALTHCARE are 450 total working employees and

high level executive of MRK are 450.

As it was not possible for method survey for all employees I select 40 as

my sample size due to limited period. I was not able to do survey of all

employee so I made survey from employees each department.

Size of sample:

In MRK I kept my sample size of 40 workers. I have done survey of 40

workers. In my topic for the survey was job absenteeism.

Method of sampling:

I have used judgment sampling method of non-profitability sampling

method. I have done my survey by questionnaires.

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Method of data collection:

Data are collected with the help of questioner. Several questions were

made and given to the employee to fill it. I adopt the method collecting data

by questionnaire, as it is the easiest method for analyzing the information

gathered.

Data analysis:

The data are analyzed by percentage analysis & it is represented in the

form of tubular form. On the basis of that, interpretations are done.

In the form of tubular form I write the basis interpretation finned.

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Findings1. Age Group of the Employees:

Rank Age Group No of responded Percentage

1 20 or less 04 10 %2 20 to 30 08 20 %3 31 to 45 15 38 %4 More than 45 13 32 %

Total 40 100%

10%

20%

38%

32%

0%

5%

10%

15%

20%

25%

30%

35%

40%

P e r c e n t a g e

20 or less 20 to 30 31 to 45 More than

45

Opinion of em ployee

Interpretation:

The analysis expressed that 4 worker are between 20 less (10%) and 8

(20%) worker are between 21 to 31 & 31 to 45 the worker is 15 (38%) & last

the 45 to more worker is 13 (32%) age group.

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2. Education of the Employees:

Rank Education No of

responded

Percentage

1 S.S.C. 15 38 %2 H.S.C. 19 47 %3 Graduate 06 15 %

Total 40 100 %

38%

47%

15%

0%

10%

20%

30%

40%

50%

P e r c e n t a g e

S.S.C. H.S.C. Graduate

Opinion of employee

Interpretation:

By analyzing the data it is know that 38% at 15 workers are s.s.c. &

then second 19 workers (47%) worker are H.S.C. and only 15% only 6

employees are graduate. The level of education even in worker is extremelygood.

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3. Length of service of the employees:

Rank Length of

Service

No of

responded

Percentage

1 1 Year to Less 02 5 %2 1 Year to 3 Year 08 20 %3 3 Year to 5 Year 13 33 %4 5 Year to more 17 42 %

Total 40 100 %

5%

20%

33%

42%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

P e r c e n t a g

1 Year to Less 1 Year to 3Year

3 Year to 5Year

5 Year to more

Reply

Interpretation:

The length of service of 1 to less year only 2 worker 5% of about it less

than 20% of worker of only 08 worker to 1 to 3 year of length of service 3 to 5

year length of service of 33% of employee % last the 5 year or more year

length of service is 17 worker 42% ratio so the most of all workers have very

good experience of MRK.

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4. Employees opinion about the job:

Rank Opinion of the

employee

No of

responded

Percentage

1 Interesting 19 48 %2 Monotonous 04 10 %3 Exhaustive 14 35 %4 Not interesting 03 7 %

Total 40 100 %

48%

10%

35%

7%

0%

5%

10%

15%

20%

25%

30%

35%

40%45%

50%

P e r c e n t a g e

Interesting Monotonous Exhaustive Not interesting

Reply

Interpretation:

Here 19 worker think that there job is interesting only 4 worker says

that there job is monitories 14 worker says that there job is exclusive but

worker think that this job is not interesting in there job. But here 19 workers

have interesting and 3 worker does not interesting in this job so, it can be

interpreter that the job of worker is interesting.

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5. Do you like job?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 38 95 %2 No 02 5 %Total 40 100 %

95%

5%

0%

20%

40%

60%

80%

100%

P e r c e n t a g

Yes No


Interpretation:

The job of the worker should be proper and good so 38 of

worker has expressed that they like their job but here only 2 worker does not

like there in MRK HEALTHCARE Worker dislike there in MRK.

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6. Is your job challenging?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 22 55 %2 No 18 45 %

Total 40 100 %

55%

45%

0%

10%

20%

30%

40%50%

60%

P e r c e n t a g

Yes No

Opinion of employee

Interpretation:

In MRK HEALTHCARE 22 no of worker feel that this job is

challenging while 18 workers does not feels not that job is challenging.

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7. Are you satisfied with basis amenities

provided by the organization?

Rank Opinion of

employee

No of

responded

Percentage

1 Satisfied 25 65 %2 Little Satisfied 12 30 %3 Unsatisfied 03 8 %

Total 40 100 %

65%

30%

8%

0%

10%

20%

30%

40%

50%

60%

70%

P e r c e n t a g

Satisfied Little Satisfied Unsatisfied

Opinion of employee

Interpretation:

MRK HEALTHCARE provided valuable amenities to the

worker so large no of worker among 25 have satisfied but still 8% of are

unsatisfied by the amenities.

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8. Do you remain absent due to inadequate

welfare facilities?

Rank Opinion of employee

No of responded

Percentage

1 Yes 39 97 %2 No 01 3 %

Total 40 100 %

97%

3%

0%

20%

40%

60%

80%

100%

P e r c e n t a g e

Yes No


Interpretation:

Here 39 (97%) of the worker does remain absent due to

inadequate welfare facilities. So MRK previous good shot of facilities.

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9. What is your opinion about salary your

receive?


No of responded

Percentage

1 Appropriate 27 67 %2 Average 13 33 %3 Not appropriate 00 00%

Total 40 100 %

67%

33%

0%0%

10%

20%30%

40%

50%

60%

70%

P e r c e n t a g

Appropriate Average Notappropriate

Opinion of employee

Interpretation:

MRK HEALTHCARE provides enough salary to their workers.

So, almost the workers are agreeing with their salary.

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10. In which basis your salary is given?

Rank Opinion of

employee

No of

responded

Percentage

1 Monthly basis 32 80 %2 Working basis 08 20 %

Total 40 100 %

80%

20%

0%

10%

20%

30%

40%

50%

60%

70%

80%

P e r c e n t a g

Monthly bas is Working bas is

Opinion of employee

Interpretation:

The salary provided by MRK HEALTHCARE is on monthly

basis for regular worker & working basis for trainers.

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11. If you remain absent in your job your

salary in deducted?


No of responded

Percentage

1 Yes 05 13 %2 No 35 87%

Total 40 100 %

13%

87%

0%

10%

20%

30%

40%

50%

60%

70%

80%90%

P e r c e n t a g e

Yes No

Opinion of employee

Interpretation:

When a worker take a leave to remain absent for 4 days then the

salary of 4 days not cut but if he remain absent of 5 days then the salary of 5th

day will be cut in cash or regular worker.

But in cast of trainee whenever worker remains absent his salary is cut.

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12. What are the reasons for absenteeism in

your job?

Rank Opinion of

employee

No of

responded

Percentage

1 Personnel Reason 18 45 %2 Social Reason 12 30 %3 Any other Reason 10 25 %

Total 40 100 %

45%

30%

25%

0%

5%

10%

15%

20%

25%

30%

35%40%

45%

P e r c e n t a g e

Personnel

Reason

Social Reason Any other

ReasonReply

Interpretation:

18 (45%) worker remain absent due to personnel problem where

12 (30%) worker remain absent due to social reason and 10 (25%) works

remain absent due to other reason. So, all these are reason or absenteeism in

job.

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13. Do you remain absent due to unsatisfactory

relationship with superior or colleague?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 00 00 %2 No 40 100%

Total 40 100 %

0%

100%

0%

20%

40%

60%

80%

100%

P e r c e n t a g e

Yes No

Opinion of employee

Interpretation:

100% of the worker doesnt believe that they remain due to

unsatisfactory relation sheep with superior or colleague. So, it can be

interpreted that relation sheep between worker and superior should friendly or

co-operative.

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14. Do you think that your job is not interesting

and so, you remain absent in your job?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 11 28 %2 No 29 72 %

Total 40 100 %

28%

72%

0%

10%

20%

30%

40%

50%

60%

70%

80%

P e r c e n t a g e

Yes No


Interpretation:

The large no of worker have in their job. But some worker doesnt have

interest in their job. It may be possible that they remain absent as they dont

have interest in their work. It is shows in the diagram that 28% remain absent

because they are not interesting in their work but 72 % workers have the

interesting in their work.

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15. Do you remain absent due to unhealthy

working condition?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 07 17 %2 No 30 75%3 Some times 03 8 %

Total 40 100.00 %

17%

75%

8%

0%

10%

20%

30%

40%

50%

60%

70%

80%

P e r c e n t a g e

Yes No Some times

Reply

Interpretation:

The working condition of MRK HEALTHCARE is not unhealthy 30

(75 %) out of 40 workers feel that working condition of MRK is not

unhealthily.

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16. Do you remain absent due to improper and

unrealistic personnel policies?

Rank Opinion of

employee

No of

responded

Percentage

1 Yes 04 10 %2 No 36 90 %

Total 40 100 %

10%

90%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

P e r c e n t a g e

Yes No

Opinion of employee

Interpretation:

The personnel of MRK are realistic and proper for all employees. As

the more percentage of workers believe that personnel polices not unrealistic

and improper.

17. Do you feel that timing of your job work is

awkward and thus your remain absent in your

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Rank Opinion of

employee

No of

responded

Percentage

1 Yes 11 28 %2 No 29 72 %

Total 40 100 %

28%

72%

0%

10%

20%

30%

40%

50%

60%

70%

80%

P e r c e n t a g e

Yes No


Interpretation:

By analyzing the data we can know that some worker like there shift

while some do not like as timing of job work is divided in to three shift of

morning afternoon and evening but maximum worker do like that jobs 11 out

of 40 worker do like the timing of work but 29 out of 40 like timing of job

work.

18. Do you want to change the condition

presented for job absenteeism?

Rank Opinion of

employee

No of

responded

Percentage

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1 Yes 21 52 %2 No 19 48 %

Total 40 100 %

52%

48%

46%

47%

48%

49%

50%

51%

52%

P e r c e n t a g e

Yes No

Opinion of employee

Interpretation:

In MRK HEALTHCARE worker want to change the condition for job

absenteeism OZH of 40 workers 19 (48%) does not want to condition whichtaker in to account for job absenteeism

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Recommendations

In MRK HEALTHCARE, there are 450 (Four hundred and

fifteen) workers. But due to limited period of time and have selected theworkers which remain absent more than other employee It was not possible to

take response of all employee so I select sample size of 40 workers such as

plant operator, driver, fitter, lab workers, helper etc. by this survey I can

recommended the following thing MRK HEALTHCARE provides the good

and valuable benefits to their workers and employee but some of the worker

are not agree this statement.

The personnel policies are proper and realistic but by analyzing

data we can know that some of the workers remain absent due to improper and

unrealistic personnel policies.

All most all the worker is remaining absent in his or her job due

to personnel and social reason. They do not remain absent due to

unsatisfactory relation sheep with their superior or colleague.

The hamming of work is also perfect as it does not affect the

absenteeism.

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Conclusion

I have visit MRK HEALTHCARE. By visiting In MRK

HEALTHCARE I can conclude that all benefits basic amenities, facilities and

overall performance of MRK is excellent a here very less number of worker

remain absent.

The percentage of absenteeism in the job is less in In MRK

HEALTHCARE, there the worker take leave from top management.

By visiting this company, I would also like conclude that this industries

will also become well known industries and It will have very bright future as

they have much co-operation and friendliness with each other, each and every

worker or employee are helpful to their colleagues.

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ANNEXURE

Questionnaire[1] Name :

_____________________________

[2] Age :

1) 20 or less ______________2) 21 to 30 ______________

3) 31 to 45 ______________

4) 45 or more ______________

[3] Education :

1) S. S. C. ______________2) H. S. C. ______________

3) Graduate ______________

[4] Place of residence :

1) City ______________

2) Town ______________3) Village ______________

[5] Length of service :

1) 1 year to less _____________

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2) 1 to 3 year _____________

3) 3 to 5 year _____________

4) 5 or more _____________

[6] Name of your job :

______________________________

[7] What is your opinion about job?

1) Interesting _____________

2) Monotonous _____________

3) Exhaustive _____________

4) Not interesting _____________

[8] Do you like job?

1) Yes _____________

2) No _____________

[9] Is your job challenging?

1) Yes _____________

2) No _____________

[10] Are you satisfied with the basic amenities provided

by the organization?

1) Satisfied _____________

2) Little satisfied ____________

3) Unsatisfied _____________

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[11] Do you remain absent due to indicate welfare

facilities?

1) Yes _____________

2) No _____________

[12] What is your opinion about salary you received?

1) Appropriate _____________

2) Average _____________

3) Not appropriate _____________

[13] In which basis salary is given?

1) Monthly basis _____________

2) Working basis ____________

[14] Is you are absent in your job, there is your salary

deducted?

1) Yes _____________

2) No _____________

[15] What are the reasons for absenteeism in your job?

1) Personnel problem _____________

2) Social problem _____________

3) Any other problem _____________

[16] How is attitude of your superior?

1) Co-operative _____________

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2) Frequently _____________

3) Component _____________

[17] Do you think that your job is not interesting and it

the reason for your job absenteeism?

1) Yes _____________

2) No _____________

[18] Do you remain absent due to unhealthy working

conditions?

1) Yes _____________

2) No _____________

3) Sometimes _____________

[19] Do you remain absent due to improper and

unrealistic personnel policies?

1) Yes _____________

2) No _____________

[20] Do you feel that training of your job work is

awkward and thus you remain absent in your job?

1) Yes _____________

2) No _____________

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[21] Do you to change the conditions present for job

absenteeism?

1) Yes _____________

2) No _____________

[22] What are benefits provided to you by your

organization?

1) ________________________

2) ________________________

3) ________________________

4) ________________________

5) ________________________6) ________________________

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X

Bibliography

For the purpose of preparing this report, I havereferred to the book:

(1) Human Resource Management

By: C.B.Memoria

(2) Personnel ManagementBy, Arun Monappa &

Mirza S. Saiyadain

(3) Human Resource & Personnel Management

By, K. Aswathappa

Chirag Project

Documents

Transcript of Chirag Project