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APPENDIX

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Air China is China’s national flag carrier and a member carrier of the

world’s largest airline network - Star Alliance.

By May 2019, Air China had a fleet of 684 passenger aircraft and

freighters of mainly Boeing and Airbus families (including those of the

carriers which Air China has a majority stake in). It operates 458 routes,

including 108 international routes, 16 regional routes and 334 domestic

routes. It serves 192 cities in 43 countries and regions, including 69

international cities, 3 regional cities and 120 domestic cities. Every week, Air China offers

over 1.80 million seats on over 8900 flights.

Utilizing its extensive route network and its hub in Beijing, especially after its admission to

the Star Alliance, Air China can fly passengers to 1,317 airports in 193 countries.

PhoenixMiles, Air China’s customer loyalty program created in 1994, is a frequent flyer

program shared by a number of carriers.

Air China’s customer service philosophy revolves around four elements: credibility,

convenience, comfort, and choice. Hard work over the years has resulted in a tremendous

increase in Air China’s brand value. In 2018, Air China ranked again as one of the world’s

top 500 brands with a brand value of RMB 145.296 billion.In 2019, Air China was honored

the title of “Recommended Air Carrier of China International Import Expo”.

For more, visit Air China’s official website www.airchina.com or call Air China’s hotline:

(8610) 95583 or (8610) 59281588.

1. Which customer groups are entitled to MICE discounts? Air China MICE agreements can be provided to passengers traveling to China for the

“China International Import Expo” from all over the world. When you choose an

international flight carried by Air China, you are entitled to a 3%-10% discount based on the

class you purchase (first class, business class, or economy class).

2. What purchase and travel dates apply for MICE agreements? Purchase dates: 1st August, 2019 – 30th November, 2019

Travel dates: 20th October, 2019 – 30th November, 2019

3. What purchase channels do I need to use to enjoy these discounts? Air China's 28 overseas official websites and the Air Chine Service Hotline: (8610) 95583

or （8610）59281588.

How to buy from Air China's official websites:

Go to the Air China website (www.airchina.com), click on "POROMOTION/CORPORATE &

CONFERENCE/CONFERENCE OFFERS", enter your ticket code in "Conference ID" ：

"X9CVA00AR".

4. Are people traveling with conference participants - such as family members - also entitled to these discounts?

Yes.

1 Company Profile

2 Air China MICE Services Introduction

Appendix 16 Air Carrier Service