CHIME Lead Forum 2015 - NYC

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Transcript of CHIME Lead Forum 2015 - NYC

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent and Effective Teams

    Indranil (Neal) Ganguly, CHCIO, FCHIME

    Vice President & Chief Information Officer JFK Health System

    #LEAD15

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    About JFK Health System

    399 Bed Acute Care Medical Center

    98 Bed Rehabilitation Institute

    500 Long Term Care Beds (4 facilities)

    Neuroscience Institute of New Jersey

    Homecare, Hospice & EMS

    Multi-Specialty Physician Groups

    Accountable Care Organizations (MSSP & Commercial)

    Regional Health Information Exchange

    Family Medicine, Rehab & Neurology Residency Programs

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    Do I have the right team? Define & Assess

    What development tools do I have? Inventory & Prioritize

    Does great talent = an effective team? Super stars vs. Super teams

    Keeping teams effective Feedback & Communication

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    Use organizational levers such as strategy, mission & vision to determine need

    Strong governance is critical to ensure clear definition of organizational needs

    Dont forget to involve the front line / departmental management

    Evaluate short term and long term needs

    Do I have the right team? Define the need

  • Developing Talent & Effective Teams

    Do I have the right team? Assess capabilities

    A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Assess staff capabilities against current and projected needs to determine gaps

    Identify development needs for existing staff and new position requirements

    Ensure position descriptions are kept current with evolving needs

    Where possible define metrics of success

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Inventory tools

    Career Ladders

    Training & Development

    Mentorship & Coaching

    Socialization & Networking

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Career Ladders

    Structured growth tool that is easy to communicate to employees interested in a particular path

    Try to build opportunities to change paths

    Ensure that there are opportunities for technical staff to continue to grow without being forced to manage staff

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Training & Development

    Technical

    Business

    Management

    External Conferences

    Professional Associations

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Mentorship & Coaching

    Mentoring: Longer term relationship based on holistic growth of employee, possibly with succession planning in mind

    Coaching: Shorter term, often task or process oriented focused on developing specific skills

    Shorter

    Term

    Longer

    Term

    Skills

    Competency

    Personal

    Growth

    Teacher

    Coach

    Mentor

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Social & Networking

    Create team activities outside of the work environment charities, sports, recreation

    Encourage participation in industry events, users groups and professional associations

    Celebrate accomplishments for individuals as well as teams

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    What development tools do I have? Prioritize development

    Organizational priorities & politics

    HR policies & practices

    Individual & team motivators

    Anticipated return on investment

    Establish method to track outcomes

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    Do talented individuals ensure an effective team? (NO)

    Understand and consider team dynamics in the hiring process

    Where possible involve team members in actual interview process and listen to their feedback

    Recognize that sometimes the best individual is not the best fit

  • A CHIME Leadership Education and Development Forum in collaboration with iHT2

    Developing Talent & Effective Teams

    Keeping teams effective relies on feedback

    Dont forget the basics

    Current & relevant job descriptions

    Clearly articulated goals

    Regular performance reviews

    Get feedback (informal or structured)

    Communicate openly and constantly

  • Questions?

    iganguly@jfkhealth.org

    732-321-7702

    www.linkedin.com/in/iganguly

    A CHIME Leadership Education and Development Forum in collaboration with iHT2