CHILL IT SUPPORTING YOUR BUSINESS · management, ADSL/fibre/NBN, mobile solutions, networking, web...
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS CHILL IT provides you with the full suite of IT business solutions to keep you operating at your best and without stress. OUR business mission is to provide information technology services that support YOUR business mission. CHILL IT SUPPORTING YOUR BUSINESS
Transcript of CHILL IT SUPPORTING YOUR BUSINESS · management, ADSL/fibre/NBN, mobile solutions, networking, web...
INFORMATION TECHNOLOGY FOR YOUR BUSINESSCHILL IT provides you with the full suite of IT business solutions to keep you operating at your best and without stress. OUR business mission is to provide information technology services that support YOUR business mission.
CHILL IT SUPPORTING YOUR BUSINESS
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OUR TEAMMembers of the management team have built and managed
substantial businesses in Australia, worked in the IT
departments of large companies and provided consultancy
services to national and international companies. Our talented
team have wide business experience and deep knowledge of
using technology to improve business success. We now have
over 20 staff and operate in Sydney Melbourne and Brisbane.
We have worked for clients in many sectors including
manufacturing, construction, legal, finance, retail, wholesale
and government. We undertake pro bono work for selected
charities.
GOLD PARTNER
• SKILLED STAFF QUALIFIED IN MICROSOFT TECHNOLOGIES
AUTHORISED EDUCATION RESELLER
• SOURCE AND SUPPLY ALL YOUR MICROSOFT LICENCE REQUIREMENTS IF YOU ARE A SCHOOL, UNIVERSITY OR REGISTERED TRAINING AUTHORITY
PLATINUM PARTNER
• DEMONSTRATING A CLOSE AND INTEGRATED RELATIONSHIP WITH NETGEAR
CERTIFIED PARTNER
• COMMITMENT TO QUALITY IN OUR CISCO CERTIFIED PARTNER RELATIONSHIPS
PARTNER
• TRAINING AND KNOWLEDGE FROM A WORLD LEADER IN IT SECURITY & PROTECTION
GOLD PARTNER
• INNOVATIVE AND EFFECTIVE BACKUP SOLUTIONS TO PROTECT YOUR DATA
SECURITY & PROTECTIONSECURITY & PROTECTION
GOLD PARTNER
TABLE OF CONTENTS BUSINESS IMPROVEMENT 3
TROUBLE FREE SECURE NETWORKS 4
BUSINESS CONTINUITY 5
DISASTER RECOVERY 5
WEBSITE AND ONLINE BUSINESS 5
APPLICATION DEVELOPMENT 5
MANAGE EMAILS, FILE SHARING & DOMAINS 5
HELP YOU WITH CLOUD COMPUTING 6
BACKUP AND RECOVERY SOLUTIONS 6
HELP DESK AROUND THE CLOCK 6
PORTFOLIO OF CUSTOMERS 7
MISSION AND VISION 7
CONTACT DETAILS 8
I established CHILL IT as an IT provider that
aims to give businesses a competitive edge
through efficiency gains, strategic IT planning
and greater profitability.
I have recruited a team of people that focus on providing IT
solutions that create higher performing businesses.
Our customers benefit from our knowledge of technology
solutions that streamline business processes and improve
efficiencies. We build online capabilities that attract and
capture more customers.
LUKE MAGEE MANAGING DIRECTOR
Luke Magee has worked in national IT roles in Australia, and
in the UK and Switzerland. He has dealt with the complex
requirements of SMEs, multinational corporations, and
government departments and delivered great business
solutions for all our clients.
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BUSINESS IMPROVEMENT ACHIEVING YOUR BUSINESS OBJECTIVES
CHILL IT helps businesses to improve their operations, marketing
and communications using technology.
Implementing new systems is more than plugging in a new
computer or installing a new application. Building new systems is
about making new applications work with old.
Properly integrating your systems reduces costs and improves
performance. By streamlining business processes you get
guaranteed business efficiencies and create productivity gains.
CHILL IT analyses your business needs and integrates your
systems to work at their best.
BUSINESS EXPERIENCE AND TECHNICAL KNOWLEDGE
We were formed in 2009 from other businesses, partnering
talented people with business experience and technical knowledge
to create a company with an emphasis on using technology to
improve business success. We now have over 20 staff and operate
in Sydney, Melbourne and Brisbane.
CHILL IT helps all organisations - start-ups, established
businesses, not-for-profits, government departments,
multi-nationals - to improve their business systems and processes
with technology.
SERVERSDESKTOPSLAPTOPSPRINTERS
WI-FICABLING
SWITCHING
COMPUTER NETWORKS & PERIPHERALS
APPLICATION DEVELOPMENT
SOFTWARE INSTALLATION
& INTEGRATION
DOMAIN & EMAIL MANAGEMENT
BUSINESS CONTINUITY BACKUP & DISASTER RECOVERY
HELPDESK SUPPORT
WEBSITE DEVELOPMENT
CLOUD COMPUTING
BUSINESS IMPROVEMENT
COMPUTER COMPUTER NETWORKS & NETWORKS & PERIPHERALS
SOFTWARE INSTALLATION
& INTEGRATION
SOFTWARE INSTALLATION
& INTEGRATION
BUSINESS
DOMAIN & EMAIL MANAGEMENT
HELPDESK
BUSINESS CONTINUITY BACKUP &
WEBSITE DEVELOPMENT
HELPDESK SUPPORT
APPLICATION DEVELOPMENT
WEBSITE DEVELOPMENTDEVELOPMENT
CLOUDCOMPUTING
BUSINESS IMPROVEMENT
APPLICATION APPLICATION DEVELOPMENT
BUSINESS IMPROVEMENT
USING TECHNOLOGY TO CREATE BUSINESS SUCCESS
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GUARANTEED BUSINESS EFFICIENCIES AND PRODUCTIVITY GAINS
TROUBLE-FREE, SECURE NETWORKSYOU STAY FUNCTIONING 24/7
CHILL IT provides full network support to make sure that your
computers, printers, Internet and wi-fi are working 24/7. CHILL
IT makes sure that your network is set up and maintained for
trouble-free, secure business all the time.
We provide you with modern, robust and flexible infrastructure
to support your current and future business needs. CHILL IT will
help you migrate to a high-performance network environment.
Our Network Management Services transform your networks,
applications and platforms into a single, integrated environment
that future-proofs your business.
CHILL IT supplies, installs and maintains all your computing
equipment. We build networks to:
MAXIMISE PERFORMANCE OF YOUR EXISTING DEVICES
CONTROL YOUR IT SPEND BY USING ONLY PRACTICAL
SOLUTIONS
USE INNOVATION TO CREATE NEW WIRELESS AND
MOBILE CAPABILITIES
INCREASE OPERATIONAL EFFICIENCY
SCALE TO MEET FUTURE DEMANDS AND NEEDS
CHILL IT offers peace of mind - you know that your IT partner
understands your needs and has the knowledge to keep your
business running hassle-free.
MONITORING YOUR NETWORK
Our network operations centre (NOC) continuously
monitors your systems and can identify potential issues
before they become a problem.
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APPLICATION DEVELOPMENTGET THE MOST OUT OF YOUR INFORMATION TECHNOLOGYCHILL IT specialises in creating custom business applications
for our clients to help them deliver their specialised business
processes using IT, online and in-house. We offer a wide range of
application development solutions.
INTERNET, INTRANET AND EXTRANET APPLICATIONS
BUSINESS SYSTEMS
DOCUMENT MANAGEMENT SYSTEMS
MOBILE APPS (iPHONE, ANDROID, WINDOWS)
ONLINE CLIENT MANAGEMENT
ONLINE SERVER & WEBSITE MANAGEMENT
INTEGRATION WITH LEGACY SYSTEMS
CLIENT SIDE AND SERVER SIDE PROCESSING
E-COMMERCE
CUSTOMER RELATIONSHIP MANAGEMENT
CONTENT MANAGEMENT SYSTEMS (CMS)
DATABASE DEVELOPMENT
MANAGE YOUR EMAILS, FILE SHARING AND DOMAINSYOUR COMMUNICATIONS NEEDS ARE ALWAYS METCHILL IT web and email hosting packages provide a complete
Internet service for all business requirements. We manage
your email services and web hosting to make sure that your
communications needs are always met. All email hosting
services are Australian based and compliant with Australian
privacy law.
We use Microsoft Exchange to host your email. This means
you can take Outlook everywhere you go. It gives you constant
access to your email, calendar, contacts and tasks from your
desktop PC, laptop, tablet or phone using a web browser
(Outlook Web Access).
By using our centralised storage for easy access, your e-mail,
calendar and contacts are all updated in real-time. Your email
data is stored and backed up in our data centre and is protected
by real-time virus and SPAM protection.
BUSINESS CONTINUITY AND DISASTER RECOVERYBE CONFIDENT IN FACING THE UNEXPECTEDCHILL IT helps businesses ready themselves for the unexpected.
We maintain data centres that back up your data over your
Internet connection so that disasters will not affect your business.
New technology allows us to duplicate your systems. This
gives you confidence that your business will not be affected
by disasters, accidents, human errors or malfunctions. Our
independently tested and audited solutions will make sure you
have guaranteed backups in place.
Every organisation is unique. Your infrastructure, computer
systems (hardware and software), business processes and
specialised procedures all combine in a unique way.
CHILL IT will help you develop Disaster Recovery and Business
Continuity Plans tailored to your unique business needs. We
provide disaster recovery and business continuity planning and
will assist you with choosing options.
WEBSITE AND ONLINE BUSINESSGET THE BEST OUT OF YOUR ONLINE INVESTMENTCHILL IT have a range of website solutions from entry level
to custom-designed functionality that will meet your needs
and fit your budget. We have helped clients from SMEs to
multinationals to get the most out of their online investment.
CHILL IT will assist from start to finish: securing your domain
name, building the website, hosting it on CHILL IT servers. We
will also help you develop and implement a social media and
digital strategy. We will integrate Google Analytics into your
website to give you clear insights into your website traffic and
marketing effectiveness.
Website costs relate to the content, the visual appeal and the
level of functionality. Content is important for your messaging,
visuals are important for your branding and functionality is
important in delivering your business goals and strategies.
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HELP YOU WITH CLOUD COMPUTINGKEEP UP WITH THE LATEST DEVELOPMENTS
CHILL IT will help you develop cloud computing capability in your
business. If you want to move away from office-based servers
to cloud backups and software delivery CHILL IT will make it
easy for you. We are experts in cloud-based infrastructure, cloud
networks, and cloud migration and deployment.
If hosting your own services is burning up your time and resources
and creating risks for your business, you should consider using
CHILL IT’s hosting services. We will provide a hosted server to
handle all your emails and file sharing needs.
Our data centre has super fast connectivity to the Internet and
operates 24 hours a day. Security meets all Australian standards.
ALL THE ADVANTAGES OF YOUR OWN HELP DESK WITHOUT THE COST
BACKUP AND RECOVERY SOLUTIONSYOUR INFORMATION AND DATA IS SAFE
Creating a backup and restore plan is a critical part of any
network deployment. CHILL IT will create a plan for your
organisation, fully understanding the size and scope of your
network. We will determine a backup storage strategy that will
best meet your needs. We also test the integrity of your backups
by performing trial restorations on a regular basis.
CHILL IT will identify the unique features of your data structure
when creating a backup and restore plan. Factors to be
considered include clustering, offsite data storage, and mirrored
drives.
CHILL IT will quickly tell you whether we have a good
opportunity of data recovery after a loss. Losses may be
caused by storage media fails, electrical/mechanical damage,
accidentally or deliberate erasure, virus or malware infection
HELP DESK AROUND THE CLOCKA CORPORATE HELP DESK SERVICE WITHOUT THE HASSLESUsing the CHILL IT Help Desk gives our clients all the
advantages and benefits of a corporate help desk service
without the cost, resourcing and management hassles. Simple
and complex issues are solved quickly and efficiently and your
systems and people are soon up and running and working
productively.
CHILL IT Help Desk, is a subscription service that lets you benefit
from full-time operators who are up-to-date with network and
software issues. You have a highly-trained, industry-accredited,
team that is on constant call to solve your problems. We provide
round the clock support.
CHILL IT offers both online and on-site support. High-speed
Internet connections allow most problems to be solved via
remote connection. This saves you time and money and gets
your systems and people back up running quickly with little lost
production.
GUARANTEED RESPONSE TIME
ACCESS TO OUR ON-LINE FAULT REPORTING SYSTEM
DEDICATED OPERATORS ARE FULLY BRIEFED ON YOUR BUSINESS
CUSTOMISED MONTHLY MAINTENANCE PROGRAMS
FREE ATTENDANCE AT OUR TECHNOLOGY BRIEFINGS
EMAIL CONFIRMATION OF ALL SERVICE CALLS
EMAIL TECHNICAL REPORT WHEN CALLS ARE CLOSED
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OUR VALUES
HIGHLY SKILLED STAFF
CHILL IT staff members are all qualified, certified IT
professionals mentored in modern business management.
This mentoring ensures they cater their services to the clients’
specific requirements using the latest business and technology
practices available.
IMPORTANCE OF EXPERIENCE
We have developed and maintain extensive experience in
telecommunications and information technology across a
range of areas including: web application development, project
management, ADSL/fibre/NBN, mobile solutions, networking,
web hosting and mail services.
FAIR AND HONEST PRICING
There are no sales gimmicks, no hidden costs, and no high
pressure. All proposals are quoted in writing. Our prices are in
line with industry standards for technically qualified technicians
and our services and products are extraordinary.
EXCEEDING CLIENT EXPECTATIONS
CHILL IT has provided services to thousands of clients from
SME’s to large corporates. References are cheerfully provided.
VALUING OUR CLIENTS' TIME
We appreciate the importance of our clients’ time. All IT projects
will be implemented with minimal interruption to the day-to-day
running of your business. For major system changes we can
arrange out of hours rates if necessary.
MAINTAINING OUR REPUTATION
We have built a reputation as an efficient and effective solution
provider. We have achieved this in partnerships with vendors
including , Microsoft, Vodafone, Cisco, TPG, Acronis, Netgear.
In the Microsoft marketplace we are a Certified Gold Partner
and have additional certification as a Certified Small Business
Specialist.
COMMITMENT TO INNOVATION
We only recommend the latest products and IT solutions to
streamline your business and give you the biggest return on
your investment.
PORTFOLIO OF CUSTOMERSSUCCESSFUL CUSTOMIZED BUSINESS SOLUTIONS
We have worked for clients in many sectors including
manufacturing, construction, legal, finance, retail, wholesale and
government. We undertake pro bono work for selected charities.
We have a portfolio of client projects where we have successfully
delivered customized business solutions to our customers.
Adapting technology to the needs of our customers is our priority.
Our major clients include Cancer Australia, Aon, Australian Hotels
Association, UNSW New College, NSW Harness Racing, Youth off
the Streets, and the Medical Register of Australia.
CHILL IT MISSION AND VISION VISION STATEMENT
Our vision at CHILL IT is to be valued by our clients as their
trusted advisor for all Information Technology solutions and be
the single source of valued advice and support. When our clients
think IT, they think of us!
MISSION STATEMENT
OUR business mission is to provide information technology
services that support YOUR business mission.
We provide innovative, flexible, expert-designed IT infrastructure
and software solutions focussed on business improvement.
We tailor our solutions to deliver our clients’ needs.
We establish trusted relationships with our clients.
We strive to always achieve industry best practice in the delivery
of IT solutions.
