Child Welfare Contract Training – Follow Up (CC 833)
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Transcript of Child Welfare Contract Training – Follow Up (CC 833)
Child Welfare Contract Child Welfare Contract Training – Follow Up (CC Training – Follow Up (CC
833)833)Safety Plan Services/Family Safety,
Risk, Permanency Services Child Welfare Emergency Services
Recruitment and RetentionGroup Care
Supervised Apartment LivingIowa Foster Care Youth Council
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Contact Information - Contact Information - QuestionsQuestions
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Contract Name Policy Contact / Email Address
Subject Heading for Email
Foster Group Care Jim [email protected]
GC QA
Child Welfare Emergency Services
CWES QA
Safety Plan Services andFamily Safety, Risk, & Permanency Services
Mindy [email protected]
SP/FSRP QA
Recruitment & Retention of Resources Families
Tracey [email protected]
RR QA
Iowa Foster Care Youth Council
Doug [email protected]
IFCYC QA
Supervised Apartment Living
Holli [email protected]
SAL QA
Safety Plan (SP) Services and Safety Plan (SP) Services and Family Safety, Risk, and Family Safety, Risk, and Permanency (FSRP) Services Permanency (FSRP) Services – – Follow UpFollow Up
August 9th, 2011
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Safety Plan ServicesSafety Plan ServicesReferral Packet includes:
◦ 3055 Under youngest child victim
◦ Referral Face Sheet◦ Safety Plan
(RFP/Contract)
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Frequency
Within 24 hours and then dailyWithin 24 hours and then dailyWithin 24 hours and then daily
Safety Plan Services
The parent(s) and child victim(s), by contract, must be seen within 24 hours. The referral worker cannot waive this requirement for the initial contact.
The referral worker may change the frequency of contact for the remainder of the episode of service. Any changes made to the frequency of contact or who must be
seen shall be documented electronically to notify the Contractor. A copy of this electronic correspondence must be maintained in the Contractor Case file.
Who has to be seen
Child Victim(s) (In the home)Others identified on the Referral Face Sheet
Parents In The Home (this includes step-parents)
All Contractors shall receive Agency referrals and begin providing services within 24 hours of the referral. All Agency referrals will be made by phone to the Contractor. The Contractor shall receive the written Safety Plan, Referral Face Sheet, and 3055
within 24 hours of the Agency referral.
Safety Plan Services Safety Plan Services Excerpt from 101 – Who must be seenExcerpt from 101 – Who must be seen
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Safety Plan Services Safety Plan Services
Specific changes to this program under new contract:◦Payment Structure and requirements
changed for 2nd authorization.◦No Program Improvement Plans
(PIPs).◦“Natural Disaster” added to
inclement weather clause.
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FSRP Services FSRP Services Referral Packet includes:
◦ 3055 Under youngest child victim
◦ Referral Face Sheet◦ Safety Plan (if applicable)◦ Family Case Plan – when completed◦ CPS Assessment Summary
One which led to FSRP referral; all others require a completed/signed Request for Child Abuse Information, Form #470-0643
(RFP/Contract)
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Initial Contact First Month of Contact Monthly Contact Thereafter
Within 5 business daysDetermined by the Court, the Agency
Worker and/or results of the FTMMinimum one time f-f
Within 5 business days Determined by the Court, the Agency Worker and/or results of the FTM
Minimum one time f-f
Within 5 business daysDetermined by the Court, the Agency
Worker and/or results of the FTMMinimum one time f-f
Within the first month of service Minimum one time f-f
Determined by the Court, the Agency Worker and/or results of the FTM
Minimum one time f-f
Agency Worker should coordinate through ICPC
Agency Worker should coordinate through ICPC
Agency Worker should coordinate through ICPC
As documented on the Referal Face Sheet
Determined by the Court, the Agency Worker and/or results of the FTM
Determined by the Court, the Agency Worker and/or results of the FTM
Determined by the Court, the Agency Worker and/or results of the FTM
Determined by the Court, the Agency Worker and/or results of the FTM
Determined by the Court, the Agency Worker and/or results of the FTM. May
include phone, written or electronic correspondence or Face to Face.
Determined by the Court, the Agency Worker and/or results of the FTM. May
include phone, written or electronic correspondence or Face to Face.
Child placed in PMIC, Toledo or Group Care
All children residing in the home not identified as CINA or abuse victims
Family Safety, Risk and Permanency Services
Who Has To Be Seen
Any changes made to the frequency of contact or who must be seen shall be documented in an electronic communication to notify the Contractor. A copy of this electronic communication must be maintained in the Contractor Case file. The
Agency Worker cannot waive a required contact.
Birth Parents of Children with the Permanency Goal of APPLA
Parents residing outside the state of Iowa
Child is placed outside the state of Iowa
Children identified as subjects of CINA (includes foster family care, kinship care, or shelter care)
Children identified as abuse victims (includes foster family care, kinship care, or shelter care)
Parents/ Caretaking adults in the home ( this includes step-parents, and foster parents when TPR has occurred)
Parents that do not reside "In the Home"
FSRP FSRP Excerpt from 101 – Who must be seenExcerpt from 101 – Who must be seen
FSRP ServicesFSRP ServicesSpecific changes to this program
under new contract:◦ Contractors will provide the Agency (DHS)
worker with a copy of the Functional Assessment.
◦ Parent who resides outside of the state of Iowa, frequency and method of contact determined by Court, Agency worker, and/or results of FTMs. The method of contact could include phone, written
or electronic correspondence, or face to face.◦ “Waiver” changed to “Reduction Deferment”.
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FSRP ServicesFSRP ServicesSpecific changes to this program
under new contract:◦ Program Improvement Plans (PIPs) – Rate
Reduction. PIP completed if not achieve 85% of case compliance
or 95% on accuracy in reporting for any three month period. If a Contractor has not successfully achieved identified
benchmarks in the PIP within a six month period, the monthly payment amount will be reduced by 2% for all cases served from that point forward and complete a 2nd PIP.
If a Contractor does not achieve benchmarks in 2nd PIP within the next six months, payment will be reduced by 5% and remain in effect until benchmarks are met.
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FSRP ServicesFSRP ServicesBeginning with all referrals in
August 2011, the five (5) business day contact requirement is back in effect. ◦The Contractor had ten (10) business
days to make initial contact in the month of July 2011 on all referrals to FSRP Services (even if referral was made on July 31st).
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Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesChanges to both programs under
new contract:◦ Defined face to face contact to mean in
person or by videoconferencing. Video conferencing will be on a limited basis in appropriate circumstances with prior Agency (DHS) approval.
◦ “Email” terminology was replaced with “electronic communication”.
◦ Attendance to Dream Team Meetings (where available).
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Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesChanges to both services under
new contract:◦No longer require Satisfaction
Surveys.◦Any changes to the frequency of
contact or who must be seen is to be documented in subsequent Agency (DHS) electronic communication and placed in the case file.
◦Service Codes (A5XX and A9XX).13
Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesCase Progress Reports
(confidential information)◦Option 1 – Contractor writes separate
reports; or ◦Option 2 – One report, redact
confidential information. “No reject, no eject” – Contractors
shall accept all cases referred to SP and FSRP by the Agency (DHS) within the contract area.
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Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesOut of state
◦If a child is placed or resides outside of Iowa, the Contractor is not required to make contact with this child.
◦If a child is temporarily out of the state (vacation or other reasons), the Contractor is required to make contact. If not able to make this contact, the missed
contact would fall within the allowed 15%.
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Safety Plan/FSRP ServicesSafety Plan/FSRP Services If the address of the NCP is unknown at the
time of FSRP referral, DHS should not require the Contractor to make contact with the NCP at any frequency until valid contact information is obtained. DHS and the Contractor should both be making attempts to locate the NCP based upon interactions and contact with the family during service delivery.◦ DHS staff may request that the Contractor make
attempts to locate the NCP, but contact is not required until located.
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Safety Plan/FSRP Services Safety Plan/FSRP Services and CWESand CWESA child/family can receive both FSRP
Services and CWES Services--receiving FSRP services does not alone preclude a child from being eligible for CWES.
It’s possible a child receiving FSRP Services would need to be referred for a shelter placement that is part of the CWES array, thus accessing both services. CWES activities can be provided.
Duplicating efforts must be avoided, but the two Contractors should work closely together to align services to meet the needs of children in all levels of out of home care.
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Child Welfare Emergency Services Child Welfare Emergency Services (CWES) -- (CWES) -- Follow UpFollow Up
August 9, 2011
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Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)
What are they?
◦An array of short term, temporary child welfare interventions focused on children who would otherwise be referred for shelter bed placement if appropriate alternative services were not available
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Target Population◦Children up to the age of 18 years
under the supervision of the DHS or JCS who need temporary care and can be lawfully placed in Emergency Juvenile Shelter Care
◦Includes Law Enforcement referrals
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Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)
Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)
Who’s providing CWES?◦14 Contractors around the state,
offering 17 juvenile shelters as part of the CWES arrays
◦Partnerships with FSRP providers in a couple of locations
◦Local partners should have met by now—if not please seek each other out
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CWES Contractors SFY CWES Contractors SFY 20122012
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Lyon Osceola
Sioux
GrundyDubuque
Jackson
MitchellWorthDickinson Emmet Winnebago Howard Winneshiek
Allamakee O’Brien Clay Palo
Alto
Kossuth
Hancock Cerro Gordo
Floyd Chickasaw
Woodbury
Plymouth Cherokee
Buena Vista
Pocahontas
Humboldt
Wright Franklin Butler Bremer
Fayette Clayton
Ida Sac CalhounWebster
Hamilton HardinBlack Hawk
Buchanan Delaware
Monona Crawford Carroll Greene Boone Story MarshallTama Benton Linn Jones
Clinton
Harrison Shelby Audubon Guthrie
Dallas Polk Jasper PoweshiekIowa
JohnsonCedar
Scott
MuscatinePottawattamie Cass Adair Madison Warren Marion Mahaska Keokuk Washington
Louisa
Mills Montgomery
Union Clarke Lucas Monroe Wapello Jefferson Henry Des Moines
Fremont Page Taylor Ringgold Decatur Wayne AppanooseDavis Van Buren
Lee
Adams
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91011
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CWES Map KeyCWES Map Key
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1-Christian Home Assoc.-Children's Sq.
2-Quakerdale-Manning
3-Florence Crittenton Home
4-Youth & Family Resource Services
5-Youth and Shelter Services
6-Youth Emergency Services & Shelter 7-Francis Lauer Youth Services, Inc.
8-Lutheran Services in Iowa (LSI)
9-Quakerdale and LSI
10-Quakerdale
11-Youth Shelter Care of North Central Iowa, Inc.
12-Foundation 2 and Four Oaks
13-American Home Finding Association of Ottumwa
14-Hillcrest Family Services
15-Family Resources
Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)
Next steps this SFY:
1. Assuring Access To Services2. Working toward uniform CWES
screening and approaches to service provision
3. Monitor diverting from placement4. Evaluation of outcomes
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Child Welfare Emergency Child Welfare Emergency ServicesServices
(CWES) – Outcome (CWES) – Outcome ExpectationsExpectations
◦Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year
◦Assure everyone understands what and how we’ll measure outcomes
◦Discussion of how the online entry and tracking system is shaping up
◦Initiate reporting, tracking and monitoring activities October 1, 2011
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Contract for the Recruitment Contract for the Recruitment and Retention of Resource and Retention of Resource
FamiliesFamiliesFollow-upFollow-up
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Unlicensed Relative Home Studies Unlicensed Relative Home Studies ClarificationClarification
Relative home studies are now being referred to Iowa KidsNet for completion.
A home study referral means all the information required in the Relative Home Study Format RC-0078 found in the Employee’s Manual 17 Appendix will be completed.
Iowa KidsNet has 20 days to complete the study once record checks and record check evaluations are completed by the Agency.
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Unlicensed Relative Home Unlicensed Relative Home Studies continuedStudies continued
Payment for relative home studies has been added into the contract.
The service is no longer entered into FACS.
Referrals for relative home studies will continue to be done on a 3055 generated through Outlook. Service code and provider number is not needed.
Day 1 is still counted as the date the referral is received by Iowa KidsNet.
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Unlicensed Relative Home Studies Unlicensed Relative Home Studies continuedcontinued
The updated protocol that outlines the process is located in the following share \\Hoovr3s1\OFS.771\OFSINFO\Recruitment & Retention
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ProtocolsProtocolsAll protocols have been updated and
can be found in the following share:\\Hoovr3s1\OFS.771\OFSINFO\
Recruitment & RetentionThere have been no substantial
changes to the procedures in the protocols
Once a protocol is signed by IKN and DHS it becomes part of the contract.
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DHS Contract Responsibility DHS Contract Responsibility RemindersReminders
Initial and Renewal Packets:Record the date the packet was
received and any missing documents on the tracking tool.
Relative Home Studies:Complete record checks and
evaluations prior to referralTalk to relatives about the home study
process and placement to determine if it is an appropriate referral.
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DHS Contract Responsibility DHS Contract Responsibility RemindersReminderscontinuedcontinued
MatchingNotify Iowa KidsNet within 24 hours of
a child’s placement in a pre-adoptive or foster home, or when there is a change in the child’s status.
Notify Iowa KidsNet when a referred home is not used for placement.
Update Iowa KidsNet at least every 14 days for 30 day planned placements.
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DHS Contract Responsibility DHS Contract Responsibility RemindersReminderscontinuedcontinued
DHS is responsible for Corrective Action Plans. Collaborate with Iowa KidsNet staff to develop and monitor progress.
Post-Adoption ServicesInvite Iowa KidsNet post adoption staff to
meet with the adoptive family prior to finalization to provide the family with post-adoption support information.
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Foster Group Care -- Foster Group Care -- Follow UpFollow Up
August 9, 2011
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Foster Group CareFoster Group Care
What is it?◦Structured living for eligible foster
care children considered unable to live in a family situation due to social, emotional, or physical disabilities but are able to interact in a community environment with varying degrees of supervision.
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Foster Group CareFoster Group Care
Children are adjudicated either as having committed a delinquent act or as a Child In Need of Assistance (CINA)Court-orders to care that is provided in licensed facilities 24 hours a day and seven days per week
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Foster Group Care – Outcome Foster Group Care – Outcome ExpectationsExpectations
◦Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year
◦Assure everyone understands what and how we’ll measure outcomes
◦Discussion of how the online entry and tracking system is shaping up
◦Initiate reporting, tracking and monitoring activities October 1, 2011
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Foster Group CareFoster Group Care
Foster group care providers in SFY 2012◦15 contractors◦No changes to the current provider
network◦Out of state exceptions to policy
required in most cases (for contracts not related to the RFP)
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Foster Group CareFoster Group Care
Reminders for SFY 2012:
1. Quarterly meetings with contractors in addition to local service area meetings
2. Assessment of outcomes and their relationship to group care to inform future planning
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Supervised Apartment Living (SAL) Supervised Apartment Living (SAL) Foster Care Foster Care – Follow Up– Follow Up
August 9th, 2011
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Eligibility Criteria eff. Eligibility Criteria eff. 7/1/117/1/11Youth must be at least 16 ½
years of age for Cluster site settings or 17 years of age for Scattered site settings.
*Youth already placed in SAL prior
to July 1, 2011 who do not meet the new age criteria can remain in SAL effective July 1, 2011.
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Eligibility Criteria (cont.)Eligibility Criteria (cont.)School & Work Criteria1) Youth are attending school leading
to a high school diploma or GED or;2) Youth are attending post-secondary
education on a full-time basis or;3) Youth are attending post-secondary
education on a part-time basis and working part-time or participating in a work training program or;
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Eligibility Criteria (cont.)Eligibility Criteria (cont.)Youth no longer attending school
must be working an average of 80 hours per month or participating in a work training program
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Eligibility Criteria (cont.)Eligibility Criteria (cont.)SAL can be a youth’s first foster
care placement.◦A child does not need to be in
another type of foster care prior to being placed in SAL.
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Iowa Foster Care Youth Iowa Foster Care Youth CouncilCouncil
Purpose: This Contract is to implement, facilitate, and maintain a council for adolescents currently in, or who were formerly in a foster care placement age 13-20.
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Contractor:Contractor:
Youth and Shelter Services Inc.(YSS). Children and Families of Iowa (CFI) held the contract, formerly.
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AMP: Achieving Maximum AMP: Achieving Maximum PotentialPotential
The previous name, elevate, will be retained by the former Contractor.
Currently participating youth have renamed the Iowa Foster Care Youth Council.
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WebsiteWebsite
The Contractor has begun to design a website for youth using a premium content management system that will allow youth to help manage the website's content. Expect this January 2012.
For now, AMPIowa.org
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Council LocationsCouncil Locations
The Iowa Foster Care Youth Council currently has local councils meetings at least once monthly 10 communities:
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http://ampiowa.org/pdfs/http://ampiowa.org/pdfs/locations_map.pdflocations_map.pdf
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Maintain Ten Existing Maintain Ten Existing Local Councils Local Councils
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Youth Engagement in Youth Engagement in Child WelfareChild Welfare
AMP can provide representation at Agency workgroups, etc.
YSS is prepared to respond timely to requests for youth participation.
YSS will Compensate youth for time and travel.
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To Request Youth To Request Youth Participation:Participation:
Ruth Buckels, AMP Statewide Coordinator
Family Life Center 125 S 3rd Street Ames, IA 50010 515-291-4581
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ThankThank YouYouSupervisors may use the recording
of the June 2011 webinar along with the information from this webinar to train staff. This information is available on the training website.
Any questions should be submitted to the Program Managers in their respective program areas.
Thank you!
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Contact Information - Contact Information - QuestionsQuestions
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Contract Name Policy Contact / Email Address
Subject Heading for Email
Foster Group Care Jim [email protected]
GC QA
Child Welfare Emergency Services
CWES QA
Safety Plan Services andFamily Safety, Risk, & Permanency Services
Mindy [email protected]
SP/FSRP QA
Recruitment & Retention of Resources Families
Tracey [email protected]
RR QA
Iowa Foster Care Youth Council
Doug [email protected]
IFCYC QA
Supervised Apartment Living
Holli [email protected]
SAL QA