Child Welfare Contract Training – Follow Up (CC 833)

55
Child Welfare Contract Child Welfare Contract Training – Follow Up (CC Training – Follow Up (CC 833) 833) Safety Plan Services/Family Safety, Risk, Permanency Services Child Welfare Emergency Services Recruitment and Retention Group Care Supervised Apartment Living Iowa Foster Care Youth Council 1

description

Child Welfare Contract Training – Follow Up (CC 833). Safety Plan Services/Family Safety, Risk, Permanency Services Child Welfare Emergency Services Recruitment and Retention Group Care Supervised Apartment Living Iowa Foster Care Youth Council. Contact Information - Questions. - PowerPoint PPT Presentation

Transcript of Child Welfare Contract Training – Follow Up (CC 833)

Page 1: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Contract Child Welfare Contract Training – Follow Up (CC Training – Follow Up (CC

833)833)Safety Plan Services/Family Safety,

Risk, Permanency Services Child Welfare Emergency Services

Recruitment and RetentionGroup Care

Supervised Apartment LivingIowa Foster Care Youth Council

1

Page 2: Child Welfare Contract Training – Follow Up (CC 833)

Contact Information - Contact Information - QuestionsQuestions

2

Contract Name Policy Contact / Email Address

Subject Heading for Email

Foster Group Care Jim [email protected]

GC QA

Child Welfare Emergency Services

Jim [email protected]

CWES QA

Safety Plan Services andFamily Safety, Risk, & Permanency Services

Mindy [email protected]

SP/FSRP QA

Recruitment & Retention of Resources Families

Tracey [email protected]

RR QA

Iowa Foster Care Youth Council

Doug [email protected]

IFCYC QA

Supervised Apartment Living

Holli [email protected]

SAL QA

Page 3: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan (SP) Services and Safety Plan (SP) Services and Family Safety, Risk, and Family Safety, Risk, and Permanency (FSRP) Services Permanency (FSRP) Services – – Follow UpFollow Up

August 9th, 2011

3

Page 4: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan ServicesSafety Plan ServicesReferral Packet includes:

◦ 3055 Under youngest child victim

◦ Referral Face Sheet◦ Safety Plan

(RFP/Contract)

4

Page 5: Child Welfare Contract Training – Follow Up (CC 833)

Frequency

Within 24 hours and then dailyWithin 24 hours and then dailyWithin 24 hours and then daily

Safety Plan Services

The parent(s) and child victim(s), by contract, must be seen within 24 hours. The referral worker cannot waive this requirement for the initial contact.

The referral worker may change the frequency of contact for the remainder of the episode of service. Any changes made to the frequency of contact or who must be

seen shall be documented electronically to notify the Contractor. A copy of this electronic correspondence must be maintained in the Contractor Case file.

Who has to be seen

Child Victim(s) (In the home)Others identified on the Referral Face Sheet

Parents In The Home (this includes step-parents)

All Contractors shall receive Agency referrals and begin providing services within 24 hours of the referral. All Agency referrals will be made by phone to the Contractor. The Contractor shall receive the written Safety Plan, Referral Face Sheet, and 3055

within 24 hours of the Agency referral.

Safety Plan Services Safety Plan Services Excerpt from 101 – Who must be seenExcerpt from 101 – Who must be seen

5

Page 6: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan Services Safety Plan Services

Specific changes to this program under new contract:◦Payment Structure and requirements

changed for 2nd authorization.◦No Program Improvement Plans

(PIPs).◦“Natural Disaster” added to

inclement weather clause.

6

Page 7: Child Welfare Contract Training – Follow Up (CC 833)

FSRP Services FSRP Services Referral Packet includes:

◦ 3055 Under youngest child victim

◦ Referral Face Sheet◦ Safety Plan (if applicable)◦ Family Case Plan – when completed◦ CPS Assessment Summary

One which led to FSRP referral; all others require a completed/signed Request for Child Abuse Information, Form #470-0643

(RFP/Contract)

7

Page 8: Child Welfare Contract Training – Follow Up (CC 833)

8

Initial Contact First Month of Contact Monthly Contact Thereafter

Within 5 business daysDetermined by the Court, the Agency

Worker and/or results of the FTMMinimum one time f-f

Within 5 business days Determined by the Court, the Agency Worker and/or results of the FTM

Minimum one time f-f

Within 5 business daysDetermined by the Court, the Agency

Worker and/or results of the FTMMinimum one time f-f

Within the first month of service Minimum one time f-f

Determined by the Court, the Agency Worker and/or results of the FTM

Minimum one time f-f

Agency Worker should coordinate through ICPC

Agency Worker should coordinate through ICPC

Agency Worker should coordinate through ICPC

As documented on the Referal Face Sheet

Determined by the Court, the Agency Worker and/or results of the FTM

Determined by the Court, the Agency Worker and/or results of the FTM

Determined by the Court, the Agency Worker and/or results of the FTM

Determined by the Court, the Agency Worker and/or results of the FTM

Determined by the Court, the Agency Worker and/or results of the FTM. May

include phone, written or electronic correspondence or Face to Face.

Determined by the Court, the Agency Worker and/or results of the FTM. May

include phone, written or electronic correspondence or Face to Face.

Child placed in PMIC, Toledo or Group Care

All children residing in the home not identified as CINA or abuse victims

Family Safety, Risk and Permanency Services

Who Has To Be Seen

Any changes made to the frequency of contact or who must be seen shall be documented in an electronic communication to notify the Contractor. A copy of this electronic communication must be maintained in the Contractor Case file. The

Agency Worker cannot waive a required contact.

Birth Parents of Children with the Permanency Goal of APPLA

Parents residing outside the state of Iowa

Child is placed outside the state of Iowa

Children identified as subjects of CINA (includes foster family care, kinship care, or shelter care)

Children identified as abuse victims (includes foster family care, kinship care, or shelter care)

Parents/ Caretaking adults in the home ( this includes step-parents, and foster parents when TPR has occurred)

Parents that do not reside "In the Home"

FSRP FSRP Excerpt from 101 – Who must be seenExcerpt from 101 – Who must be seen

Page 9: Child Welfare Contract Training – Follow Up (CC 833)

FSRP ServicesFSRP ServicesSpecific changes to this program

under new contract:◦ Contractors will provide the Agency (DHS)

worker with a copy of the Functional Assessment.

◦ Parent who resides outside of the state of Iowa, frequency and method of contact determined by Court, Agency worker, and/or results of FTMs. The method of contact could include phone, written

or electronic correspondence, or face to face.◦ “Waiver” changed to “Reduction Deferment”.

9

Page 10: Child Welfare Contract Training – Follow Up (CC 833)

FSRP ServicesFSRP ServicesSpecific changes to this program

under new contract:◦ Program Improvement Plans (PIPs) – Rate

Reduction. PIP completed if not achieve 85% of case compliance

or 95% on accuracy in reporting for any three month period. If a Contractor has not successfully achieved identified

benchmarks in the PIP within a six month period, the monthly payment amount will be reduced by 2% for all cases served from that point forward and complete a 2nd PIP.

If a Contractor does not achieve benchmarks in 2nd PIP within the next six months, payment will be reduced by 5% and remain in effect until benchmarks are met.

10

Page 11: Child Welfare Contract Training – Follow Up (CC 833)

FSRP ServicesFSRP ServicesBeginning with all referrals in

August 2011, the five (5) business day contact requirement is back in effect. ◦The Contractor had ten (10) business

days to make initial contact in the month of July 2011 on all referrals to FSRP Services (even if referral was made on July 31st).

11

Page 12: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesChanges to both programs under

new contract:◦ Defined face to face contact to mean in

person or by videoconferencing. Video conferencing will be on a limited basis in appropriate circumstances with prior Agency (DHS) approval.

◦ “Email” terminology was replaced with “electronic communication”.

◦ Attendance to Dream Team Meetings (where available).

12

Page 13: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesChanges to both services under

new contract:◦No longer require Satisfaction

Surveys.◦Any changes to the frequency of

contact or who must be seen is to be documented in subsequent Agency (DHS) electronic communication and placed in the case file.

◦Service Codes (A5XX and A9XX).13

Page 14: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesCase Progress Reports

(confidential information)◦Option 1 – Contractor writes separate

reports; or ◦Option 2 – One report, redact

confidential information. “No reject, no eject” – Contractors

shall accept all cases referred to SP and FSRP by the Agency (DHS) within the contract area.

14

Page 15: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP ServicesSafety Plan/FSRP ServicesOut of state

◦If a child is placed or resides outside of Iowa, the Contractor is not required to make contact with this child.

◦If a child is temporarily out of the state (vacation or other reasons), the Contractor is required to make contact. If not able to make this contact, the missed

contact would fall within the allowed 15%.

15

Page 16: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP ServicesSafety Plan/FSRP Services If the address of the NCP is unknown at the

time of FSRP referral, DHS should not require the Contractor to make contact with the NCP at any frequency until valid contact information is obtained. DHS and the Contractor should both be making attempts to locate the NCP based upon interactions and contact with the family during service delivery.◦ DHS staff may request that the Contractor make

attempts to locate the NCP, but contact is not required until located.

16

Page 17: Child Welfare Contract Training – Follow Up (CC 833)

Safety Plan/FSRP Services Safety Plan/FSRP Services and CWESand CWESA child/family can receive both FSRP

Services and CWES Services--receiving FSRP services does not alone preclude a child from being eligible for CWES.

It’s possible a child receiving FSRP Services would need to be referred for a shelter placement that is part of the CWES array, thus accessing both services. CWES activities can be provided.

Duplicating efforts must be avoided, but the two Contractors should work closely together to align services to meet the needs of children in all levels of out of home care.

17

Page 18: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Emergency Services Child Welfare Emergency Services (CWES) -- (CWES) -- Follow UpFollow Up

August 9, 2011

18

Page 19: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)

What are they?

◦An array of short term, temporary child welfare interventions focused on children who would otherwise be referred for shelter bed placement if appropriate alternative services were not available

19

Page 20: Child Welfare Contract Training – Follow Up (CC 833)

Target Population◦Children up to the age of 18 years

under the supervision of the DHS or JCS who need temporary care and can be lawfully placed in Emergency Juvenile Shelter Care

◦Includes Law Enforcement referrals

20

Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)

Page 21: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)

Who’s providing CWES?◦14 Contractors around the state,

offering 17 juvenile shelters as part of the CWES arrays

◦Partnerships with FSRP providers in a couple of locations

◦Local partners should have met by now—if not please seek each other out

21

Page 22: Child Welfare Contract Training – Follow Up (CC 833)

CWES Contractors SFY CWES Contractors SFY 20122012

22

Lyon Osceola

Sioux

GrundyDubuque

Jackson

MitchellWorthDickinson Emmet Winnebago Howard Winneshiek

Allamakee O’Brien Clay Palo

Alto

Kossuth

Hancock Cerro Gordo

Floyd Chickasaw

Woodbury

Plymouth Cherokee

Buena Vista

Pocahontas

Humboldt

Wright Franklin Butler Bremer

Fayette Clayton

Ida Sac CalhounWebster

Hamilton HardinBlack Hawk

Buchanan Delaware

Monona Crawford Carroll Greene Boone Story MarshallTama Benton Linn Jones

Clinton

Harrison Shelby Audubon Guthrie

Dallas Polk Jasper PoweshiekIowa

JohnsonCedar

Scott

MuscatinePottawattamie Cass Adair Madison Warren Marion Mahaska Keokuk Washington

Louisa

Mills Montgomery

Union Clarke Lucas Monroe Wapello Jefferson Henry Des Moines

Fremont Page Taylor Ringgold Decatur Wayne AppanooseDavis Van Buren

Lee

Adams

3

2

4

5

6

7

8

91011

12

13

14

15

1

Page 23: Child Welfare Contract Training – Follow Up (CC 833)

CWES Map KeyCWES Map Key

23

1-Christian Home Assoc.-Children's Sq.

2-Quakerdale-Manning

3-Florence Crittenton Home

4-Youth & Family Resource Services

5-Youth and Shelter Services

6-Youth Emergency Services & Shelter  7-Francis Lauer Youth Services, Inc.

8-Lutheran Services in Iowa (LSI)

9-Quakerdale and LSI

10-Quakerdale

11-Youth Shelter Care of North Central Iowa, Inc.

12-Foundation 2 and Four Oaks

13-American Home Finding Association of Ottumwa

14-Hillcrest Family Services

15-Family Resources

Page 24: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Emergency Child Welfare Emergency ServicesServices(CWES)(CWES)

Next steps this SFY:

1. Assuring Access To Services2. Working toward uniform CWES

screening and approaches to service provision

3. Monitor diverting from placement4. Evaluation of outcomes

24

Page 25: Child Welfare Contract Training – Follow Up (CC 833)

Child Welfare Emergency Child Welfare Emergency ServicesServices

(CWES) – Outcome (CWES) – Outcome ExpectationsExpectations

◦Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year

◦Assure everyone understands what and how we’ll measure outcomes

◦Discussion of how the online entry and tracking system is shaping up

◦Initiate reporting, tracking and monitoring activities October 1, 2011

25

Page 26: Child Welfare Contract Training – Follow Up (CC 833)

Contract for the Recruitment Contract for the Recruitment and Retention of Resource and Retention of Resource

FamiliesFamiliesFollow-upFollow-up

26

Page 27: Child Welfare Contract Training – Follow Up (CC 833)

Unlicensed Relative Home Studies Unlicensed Relative Home Studies ClarificationClarification

Relative home studies are now being referred to Iowa KidsNet for completion.

A home study referral means all the information required in the Relative Home Study Format RC-0078 found in the Employee’s Manual 17 Appendix will be completed.

Iowa KidsNet has 20 days to complete the study once record checks and record check evaluations are completed by the Agency.

27

Page 28: Child Welfare Contract Training – Follow Up (CC 833)

Unlicensed Relative Home Unlicensed Relative Home Studies continuedStudies continued

Payment for relative home studies has been added into the contract.

The service is no longer entered into FACS.

Referrals for relative home studies will continue to be done on a 3055 generated through Outlook. Service code and provider number is not needed.

Day 1 is still counted as the date the referral is received by Iowa KidsNet.

28

Page 29: Child Welfare Contract Training – Follow Up (CC 833)

Unlicensed Relative Home Studies Unlicensed Relative Home Studies continuedcontinued

The updated protocol that outlines the process is located in the following share \\Hoovr3s1\OFS.771\OFSINFO\Recruitment & Retention

29

Page 30: Child Welfare Contract Training – Follow Up (CC 833)

ProtocolsProtocolsAll protocols have been updated and

can be found in the following share:\\Hoovr3s1\OFS.771\OFSINFO\

Recruitment & RetentionThere have been no substantial

changes to the procedures in the protocols

Once a protocol is signed by IKN and DHS it becomes part of the contract.

30

Page 31: Child Welfare Contract Training – Follow Up (CC 833)

DHS Contract Responsibility DHS Contract Responsibility RemindersReminders

Initial and Renewal Packets:Record the date the packet was

received and any missing documents on the tracking tool.

Relative Home Studies:Complete record checks and

evaluations prior to referralTalk to relatives about the home study

process and placement to determine if it is an appropriate referral.

31

Page 32: Child Welfare Contract Training – Follow Up (CC 833)

DHS Contract Responsibility DHS Contract Responsibility RemindersReminderscontinuedcontinued

MatchingNotify Iowa KidsNet within 24 hours of

a child’s placement in a pre-adoptive or foster home, or when there is a change in the child’s status.

Notify Iowa KidsNet when a referred home is not used for placement.

Update Iowa KidsNet at least every 14 days for 30 day planned placements.

32

Page 33: Child Welfare Contract Training – Follow Up (CC 833)

DHS Contract Responsibility DHS Contract Responsibility RemindersReminderscontinuedcontinued

DHS is responsible for Corrective Action Plans. Collaborate with Iowa KidsNet staff to develop and monitor progress.

Post-Adoption ServicesInvite Iowa KidsNet post adoption staff to

meet with the adoptive family prior to finalization to provide the family with post-adoption support information.

33

Page 34: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group Care -- Foster Group Care -- Follow UpFollow Up

August 9, 2011

34

Page 35: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group CareFoster Group Care

What is it?◦Structured living for eligible foster

care children considered unable to live in a family situation due to social, emotional, or physical disabilities but are able to interact in a community environment with varying degrees of supervision.

35

Page 36: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group CareFoster Group Care

Children are adjudicated either as having committed a delinquent act or as a Child In Need of Assistance (CINA)Court-orders to care that is provided in licensed facilities 24 hours a day and seven days per week

36

Page 37: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group Care – Outcome Foster Group Care – Outcome ExpectationsExpectations

◦Goal to hold meetings with all contractors by August 31st, with follow up meetings throughout the year

◦Assure everyone understands what and how we’ll measure outcomes

◦Discussion of how the online entry and tracking system is shaping up

◦Initiate reporting, tracking and monitoring activities October 1, 2011

37

Page 38: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group CareFoster Group Care

Foster group care providers in SFY 2012◦15 contractors◦No changes to the current provider

network◦Out of state exceptions to policy

required in most cases (for contracts not related to the RFP)

38

Page 39: Child Welfare Contract Training – Follow Up (CC 833)

Foster Group CareFoster Group Care

Reminders for SFY 2012:

1. Quarterly meetings with contractors in addition to local service area meetings

2. Assessment of outcomes and their relationship to group care to inform future planning

39

Page 40: Child Welfare Contract Training – Follow Up (CC 833)

Supervised Apartment Living (SAL) Supervised Apartment Living (SAL) Foster Care Foster Care – Follow Up– Follow Up

August 9th, 2011

40

Page 41: Child Welfare Contract Training – Follow Up (CC 833)

Eligibility Criteria eff. Eligibility Criteria eff. 7/1/117/1/11Youth must be at least 16 ½

years of age for Cluster site settings or 17 years of age for Scattered site settings.

*Youth already placed in SAL prior

to July 1, 2011 who do not meet the new age criteria can remain in SAL effective July 1, 2011.

41

Page 42: Child Welfare Contract Training – Follow Up (CC 833)

Eligibility Criteria (cont.)Eligibility Criteria (cont.)School & Work Criteria1) Youth are attending school leading

to a high school diploma or GED or;2) Youth are attending post-secondary

education on a full-time basis or;3) Youth are attending post-secondary

education on a part-time basis and working part-time or participating in a work training program or;

42

Page 43: Child Welfare Contract Training – Follow Up (CC 833)

Eligibility Criteria (cont.)Eligibility Criteria (cont.)Youth no longer attending school

must be working an average of 80 hours per month or participating in a work training program

43

Page 44: Child Welfare Contract Training – Follow Up (CC 833)

Eligibility Criteria (cont.)Eligibility Criteria (cont.)SAL can be a youth’s first foster

care placement.◦A child does not need to be in

another type of foster care prior to being placed in SAL.

44

Page 45: Child Welfare Contract Training – Follow Up (CC 833)

Iowa Foster Care Youth Iowa Foster Care Youth CouncilCouncil

Purpose: This Contract is to implement, facilitate, and maintain a council for adolescents currently in, or who were formerly in a foster care placement age 13-20.

45

Page 46: Child Welfare Contract Training – Follow Up (CC 833)

Contractor:Contractor:

Youth and Shelter Services Inc.(YSS). Children and Families of Iowa (CFI) held the contract, formerly.

46

Page 47: Child Welfare Contract Training – Follow Up (CC 833)

AMP: Achieving Maximum AMP: Achieving Maximum PotentialPotential

The previous name, elevate, will be retained by the former Contractor.

Currently participating youth have renamed the Iowa Foster Care Youth Council.

 47

Page 48: Child Welfare Contract Training – Follow Up (CC 833)

WebsiteWebsite

The Contractor has begun to design a website for youth using a premium content management system that will allow youth to help manage the website's content. Expect this January 2012.

For now, AMPIowa.org

48

Page 49: Child Welfare Contract Training – Follow Up (CC 833)

Council LocationsCouncil Locations

The Iowa Foster Care Youth Council currently has local councils meetings at least once monthly 10 communities:

49

Page 50: Child Welfare Contract Training – Follow Up (CC 833)

http://ampiowa.org/pdfs/http://ampiowa.org/pdfs/locations_map.pdflocations_map.pdf

50

Page 51: Child Welfare Contract Training – Follow Up (CC 833)

Maintain Ten Existing Maintain Ten Existing Local Councils Local Councils

51

Page 52: Child Welfare Contract Training – Follow Up (CC 833)

Youth Engagement in Youth Engagement in Child WelfareChild Welfare

AMP can provide representation at Agency workgroups, etc.

YSS is prepared to respond timely to requests for youth participation.

YSS will Compensate youth for time and travel.

52

Page 53: Child Welfare Contract Training – Follow Up (CC 833)

To Request Youth To Request Youth Participation:Participation:

Ruth Buckels, AMP Statewide Coordinator

Family Life Center 125 S 3rd Street Ames, IA 50010 515-291-4581

[email protected]

53

Page 54: Child Welfare Contract Training – Follow Up (CC 833)

ThankThank YouYouSupervisors may use the recording

of the June 2011 webinar along with the information from this webinar to train staff.  This information is available on the training website.

Any questions should be submitted to the Program Managers in their respective program areas.

Thank you!

54

Page 55: Child Welfare Contract Training – Follow Up (CC 833)

Contact Information - Contact Information - QuestionsQuestions

55

Contract Name Policy Contact / Email Address

Subject Heading for Email

Foster Group Care Jim [email protected]

GC QA

Child Welfare Emergency Services

Jim [email protected]

CWES QA

Safety Plan Services andFamily Safety, Risk, & Permanency Services

Mindy [email protected]

SP/FSRP QA

Recruitment & Retention of Resources Families

Tracey [email protected]

RR QA

Iowa Foster Care Youth Council

Doug [email protected]

IFCYC QA

Supervised Apartment Living

Holli [email protected]

SAL QA