Checklists for Upgrading from Release 12 to Release 13 · 2 | ORACLE HCM CLOUD: CHECKLISTS FOR...
Transcript of Checklists for Upgrading from Release 12 to Release 13 · 2 | ORACLE HCM CLOUD: CHECKLISTS FOR...
Checklists for Upgrading from Release 12 to Release 13
Oracle HCM Cloud Service
O R A C L E W H I T E P A P E R | F E B R U A R Y 2 0 1 8
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Table of Contents
Introduction 1
Upgrade Approaches 1
Five Phases of Project Management for an Upgrade 2
Evaluate Overview 2
Areas of Focus 2
Expected Outputs 2
Activities 2
Evaluate Checklist 3
Plan Overview 4
Areas of Focus 4
Expected Outputs 4
Activities 4
Plan Checklist 5
Configure Overview 6
Areas of Focus 6
Expected Outputs 6
Activities 6
Configure Checklist 7
Test Overview 8
Areas of Focus 8
Expected Outputs 8
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Activities 8
Test Checklist 9
Rollout Overview 10
Areas of Focus 10
Expected Outputs 10
Activities 10
Rollout Checklist 11
To Do Lists 12
Release 13 Upgrade Planning Checklist 14
FAQs 16
1 Where is the documentation for Release 13 schemas tables and columns 16
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting 16
3 What is so important about FSM Enabling Offerings 16
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts 16
5 What Talent DBIs are enabled for use in Fast Formulas 16
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model 16
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer 17
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo 18
9 What other setup tasks does translation editor support 18
10 What is new with Customization Set Migration (CSM) 19
11 Are there any processes or tools to check inconsistent state of setup data and employment data 19
12 What else is new with the Home Page Experience 20
13 Where is the environment revision version information displayed 22
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL 23
On a final note 23
1 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Introduction
This white paper helps ensure that you complete all the tasks for a successful upgrade Follow the
step-by-step instructions in the upgrade planning checklists to track and plan the Release 13 upgrade
These checklists are designed to provide advanced planning information Release 12 customers may
choose to use this information to plan future solutions as they are enhanced For some localization
customers upgrade is essential to meet compliance requirements
It is crucial to develop a release plan to ensure a smooth transition from old technology to new
Further resources that you can consult before you upgrade
raquo Oracle Applications Cloud - Release 13 Upgrade Planning (Doc ID 20169811)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17C)
(Doc ID 23036411)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17D)
(Doc ID 23245181)
raquo Applications Cloud Configuring and Extending Applications - Release 13 (update 17D)
(Documentation)
raquo Oracle HCM Cloud Release 13 Functional Setup Manager Enable Offerings FAQ (Doc ID
23546061)
raquo Oracle Global Human Resources Cloud Release 13 (update 17D) (Videos)
raquo Spotlights (Videos) Human Capital Management (17B) Global Human Resources(17B) Talent
Management(17B) Workforce Management(17B)(17CD) Workforce Rewards(17B)
raquo Oracle HCM Cloud User Experience Innovation (Video)
Upgrade Approaches
You must evaluate your business priorities versus resource availability in order to determine how to plan your
upgrade Common approaches are
raquo Technical Upgrade Only Strictly upgrade No feature uptakes are included and you validate the deployed
business processes in Release 12 continue to work after the upgrade The intention is to defer adoption of new
features and products to post-upgrade new project initiatives
raquo Technical Upgrade and Light Features Uptake Upgrade plus minimal feature uptakes for example
localization changes or additional language install
raquo Technical Upgrade and Features Uptake Upgrade plus key product complete features uptake for example
brand new user experience including new Default Landing Page
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
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ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Table of Contents
Introduction 1
Upgrade Approaches 1
Five Phases of Project Management for an Upgrade 2
Evaluate Overview 2
Areas of Focus 2
Expected Outputs 2
Activities 2
Evaluate Checklist 3
Plan Overview 4
Areas of Focus 4
Expected Outputs 4
Activities 4
Plan Checklist 5
Configure Overview 6
Areas of Focus 6
Expected Outputs 6
Activities 6
Configure Checklist 7
Test Overview 8
Areas of Focus 8
Expected Outputs 8
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Activities 8
Test Checklist 9
Rollout Overview 10
Areas of Focus 10
Expected Outputs 10
Activities 10
Rollout Checklist 11
To Do Lists 12
Release 13 Upgrade Planning Checklist 14
FAQs 16
1 Where is the documentation for Release 13 schemas tables and columns 16
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting 16
3 What is so important about FSM Enabling Offerings 16
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts 16
5 What Talent DBIs are enabled for use in Fast Formulas 16
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model 16
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer 17
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo 18
9 What other setup tasks does translation editor support 18
10 What is new with Customization Set Migration (CSM) 19
11 Are there any processes or tools to check inconsistent state of setup data and employment data 19
12 What else is new with the Home Page Experience 20
13 Where is the environment revision version information displayed 22
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL 23
On a final note 23
1 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Introduction
This white paper helps ensure that you complete all the tasks for a successful upgrade Follow the
step-by-step instructions in the upgrade planning checklists to track and plan the Release 13 upgrade
These checklists are designed to provide advanced planning information Release 12 customers may
choose to use this information to plan future solutions as they are enhanced For some localization
customers upgrade is essential to meet compliance requirements
It is crucial to develop a release plan to ensure a smooth transition from old technology to new
Further resources that you can consult before you upgrade
raquo Oracle Applications Cloud - Release 13 Upgrade Planning (Doc ID 20169811)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17C)
(Doc ID 23036411)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17D)
(Doc ID 23245181)
raquo Applications Cloud Configuring and Extending Applications - Release 13 (update 17D)
(Documentation)
raquo Oracle HCM Cloud Release 13 Functional Setup Manager Enable Offerings FAQ (Doc ID
23546061)
raquo Oracle Global Human Resources Cloud Release 13 (update 17D) (Videos)
raquo Spotlights (Videos) Human Capital Management (17B) Global Human Resources(17B) Talent
Management(17B) Workforce Management(17B)(17CD) Workforce Rewards(17B)
raquo Oracle HCM Cloud User Experience Innovation (Video)
Upgrade Approaches
You must evaluate your business priorities versus resource availability in order to determine how to plan your
upgrade Common approaches are
raquo Technical Upgrade Only Strictly upgrade No feature uptakes are included and you validate the deployed
business processes in Release 12 continue to work after the upgrade The intention is to defer adoption of new
features and products to post-upgrade new project initiatives
raquo Technical Upgrade and Light Features Uptake Upgrade plus minimal feature uptakes for example
localization changes or additional language install
raquo Technical Upgrade and Features Uptake Upgrade plus key product complete features uptake for example
brand new user experience including new Default Landing Page
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Activities 8
Test Checklist 9
Rollout Overview 10
Areas of Focus 10
Expected Outputs 10
Activities 10
Rollout Checklist 11
To Do Lists 12
Release 13 Upgrade Planning Checklist 14
FAQs 16
1 Where is the documentation for Release 13 schemas tables and columns 16
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting 16
3 What is so important about FSM Enabling Offerings 16
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts 16
5 What Talent DBIs are enabled for use in Fast Formulas 16
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model 16
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer 17
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo 18
9 What other setup tasks does translation editor support 18
10 What is new with Customization Set Migration (CSM) 19
11 Are there any processes or tools to check inconsistent state of setup data and employment data 19
12 What else is new with the Home Page Experience 20
13 Where is the environment revision version information displayed 22
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL 23
On a final note 23
1 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Introduction
This white paper helps ensure that you complete all the tasks for a successful upgrade Follow the
step-by-step instructions in the upgrade planning checklists to track and plan the Release 13 upgrade
These checklists are designed to provide advanced planning information Release 12 customers may
choose to use this information to plan future solutions as they are enhanced For some localization
customers upgrade is essential to meet compliance requirements
It is crucial to develop a release plan to ensure a smooth transition from old technology to new
Further resources that you can consult before you upgrade
raquo Oracle Applications Cloud - Release 13 Upgrade Planning (Doc ID 20169811)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17C)
(Doc ID 23036411)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17D)
(Doc ID 23245181)
raquo Applications Cloud Configuring and Extending Applications - Release 13 (update 17D)
(Documentation)
raquo Oracle HCM Cloud Release 13 Functional Setup Manager Enable Offerings FAQ (Doc ID
23546061)
raquo Oracle Global Human Resources Cloud Release 13 (update 17D) (Videos)
raquo Spotlights (Videos) Human Capital Management (17B) Global Human Resources(17B) Talent
Management(17B) Workforce Management(17B)(17CD) Workforce Rewards(17B)
raquo Oracle HCM Cloud User Experience Innovation (Video)
Upgrade Approaches
You must evaluate your business priorities versus resource availability in order to determine how to plan your
upgrade Common approaches are
raquo Technical Upgrade Only Strictly upgrade No feature uptakes are included and you validate the deployed
business processes in Release 12 continue to work after the upgrade The intention is to defer adoption of new
features and products to post-upgrade new project initiatives
raquo Technical Upgrade and Light Features Uptake Upgrade plus minimal feature uptakes for example
localization changes or additional language install
raquo Technical Upgrade and Features Uptake Upgrade plus key product complete features uptake for example
brand new user experience including new Default Landing Page
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL 23
On a final note 23
1 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Introduction
This white paper helps ensure that you complete all the tasks for a successful upgrade Follow the
step-by-step instructions in the upgrade planning checklists to track and plan the Release 13 upgrade
These checklists are designed to provide advanced planning information Release 12 customers may
choose to use this information to plan future solutions as they are enhanced For some localization
customers upgrade is essential to meet compliance requirements
It is crucial to develop a release plan to ensure a smooth transition from old technology to new
Further resources that you can consult before you upgrade
raquo Oracle Applications Cloud - Release 13 Upgrade Planning (Doc ID 20169811)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17C)
(Doc ID 23036411)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17D)
(Doc ID 23245181)
raquo Applications Cloud Configuring and Extending Applications - Release 13 (update 17D)
(Documentation)
raquo Oracle HCM Cloud Release 13 Functional Setup Manager Enable Offerings FAQ (Doc ID
23546061)
raquo Oracle Global Human Resources Cloud Release 13 (update 17D) (Videos)
raquo Spotlights (Videos) Human Capital Management (17B) Global Human Resources(17B) Talent
Management(17B) Workforce Management(17B)(17CD) Workforce Rewards(17B)
raquo Oracle HCM Cloud User Experience Innovation (Video)
Upgrade Approaches
You must evaluate your business priorities versus resource availability in order to determine how to plan your
upgrade Common approaches are
raquo Technical Upgrade Only Strictly upgrade No feature uptakes are included and you validate the deployed
business processes in Release 12 continue to work after the upgrade The intention is to defer adoption of new
features and products to post-upgrade new project initiatives
raquo Technical Upgrade and Light Features Uptake Upgrade plus minimal feature uptakes for example
localization changes or additional language install
raquo Technical Upgrade and Features Uptake Upgrade plus key product complete features uptake for example
brand new user experience including new Default Landing Page
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
1 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Introduction
This white paper helps ensure that you complete all the tasks for a successful upgrade Follow the
step-by-step instructions in the upgrade planning checklists to track and plan the Release 13 upgrade
These checklists are designed to provide advanced planning information Release 12 customers may
choose to use this information to plan future solutions as they are enhanced For some localization
customers upgrade is essential to meet compliance requirements
It is crucial to develop a release plan to ensure a smooth transition from old technology to new
Further resources that you can consult before you upgrade
raquo Oracle Applications Cloud - Release 13 Upgrade Planning (Doc ID 20169811)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17C)
(Doc ID 23036411)
raquo Oracle Human Capital Management Cloud Functional Known Issues - Release 13 (update 17D)
(Doc ID 23245181)
raquo Applications Cloud Configuring and Extending Applications - Release 13 (update 17D)
(Documentation)
raquo Oracle HCM Cloud Release 13 Functional Setup Manager Enable Offerings FAQ (Doc ID
23546061)
raquo Oracle Global Human Resources Cloud Release 13 (update 17D) (Videos)
raquo Spotlights (Videos) Human Capital Management (17B) Global Human Resources(17B) Talent
Management(17B) Workforce Management(17B)(17CD) Workforce Rewards(17B)
raquo Oracle HCM Cloud User Experience Innovation (Video)
Upgrade Approaches
You must evaluate your business priorities versus resource availability in order to determine how to plan your
upgrade Common approaches are
raquo Technical Upgrade Only Strictly upgrade No feature uptakes are included and you validate the deployed
business processes in Release 12 continue to work after the upgrade The intention is to defer adoption of new
features and products to post-upgrade new project initiatives
raquo Technical Upgrade and Light Features Uptake Upgrade plus minimal feature uptakes for example
localization changes or additional language install
raquo Technical Upgrade and Features Uptake Upgrade plus key product complete features uptake for example
brand new user experience including new Default Landing Page
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
2 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Five Phases of Project Management for an Upgrade
Consider dividing your upgrade project into phases for optimal outcome making it easier to manage and monitor
The following model has been used during upgrades by many customers and is considered a best practice
Evaluate Overview
This phase aims to
Evaluate the added functions and features in the new release taking core and future business
requirements into account
Explore possibilities to improve user experience efficiency and effectiveness
Examine browser and operations enhancements with an emphasis on improving client response time
Areas of Focus
Understand value and enhancements in Release 13 see Release Updates
Highlight process changes and improvements
Gauge potential business impact of an upgrade
Begin to define an upgrade strategy including your Managed Cloud if any
Confirm upgrade schedule via My Services
Estimate upgrade efforts
Communications with parties concerned ndash upstream and downstream
Expected Outputs
Risk and mitigation measures for upgrading to Release 13
Business impacts
o Expected benefits for the business
o Expected costs (resources time impact on co-existence etc)
Entryexit criteria
Activities
1 Agree upon upgrade schedule including CloudOps tasks such as P2TT2T language packs pod re-
sizing etc See Lead Time tab on Release 13 Upgrade Planning Checklistxlsx
2 Review product enhancements See Release Readiness Training Events on Customer Connect
3 Contemplate configuration management See R13 PRE-UPG To Do Lists
4 Review performance and scalability improvements
5 Review potential environmental impact
6 Review add-on localizations andor languages
Evaluate Plan Configure Test Rollout
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
3 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Evaluate Checklist
Activity Action
by
Decision (if
applicable)
1 Define an upgrade strategy including your Managed Cloud Taleo Recruiting if any
2 Arrange upgrade schedule via My Services
3 Arrange CloudOps requests such as P2TT2T language packs pod re-sizing etc
4 Review product enhancements
5 Contemplate configuration management see R13 PRE-UPG To Do Lists against the upgrade instance
6 Review performance and scalability improvements
7 Review potential environmental impact
8 Review add-on localizations andor languages
9 Upgrade impact assessment including upstream and downstream
10 Risk and mitigation plan
11 Business benefits realization
12 Each instance entryexit criteria
Evaluate Plan Configure Test Rollout
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
4 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Overview
This phase aims to Formulate the upgrade project including the project management details from roles and
responsibilities to testing
Areas of Focus
Project resource planning
Upgrade plan and timelines
Prepare test scope and iteration
Assessment of end-user impact re change management
Establish issue resolution process
Expected Outputs
Detailed upgrade plan
Project organization and governance
o Test plan including regression testing language testing and integration testing
o Resource allocation and task assignments
Projected timeline with built-in milestones and contingency plans
Activities
1 Consider impact on user learning materials
2 Define testing strategy and testing flows
3 Identify training needs
4 Address impact on 3rd party components and interfaces
5 Articulate defectissue resolution process
6 List of milestone deliverables
7 Define milestone checkpoints
8 Project kickoff session
Evaluate Plan Configure Test Rollout
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
5 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Plan Checklist
Activity Action by Decision (if applicable)
1 Project plan
2 Consider impact on user learning materials
3 Define testing strategy and testing flows
4 Identify project teamsrsquo training needs
5 Address impact on 3rd party components and interfaces
6 Issue resolution process
7 List of milestone deliverables
8 Define milestone checkpoints
9 Project kickoff session
10 Business change communications about the upgrade
Evaluate Plan Configure Test Rollout
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
6 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Overview
This phase aims to Further develop and validate an end-to-end upgrade project plan focusing on the technical
aspects of the upgrade and configuration of components Configuration steps include integration testing ensuring
that components fit and function together seamlessly
Areas of Focus
End-to-end assessment ndash onlineoffline process steps
Release 13 changes ndash activatedisable new features
Validation against system administration setup ndash enabledisable notification
Expected Outputs
An upgraded Release13 test environment available for various testing work streams ie Business
FunctionalLanguages HCM Data Loader Extracts Payroll Interfaces Reporting
Specific upgrade changes to be noted for the next pod upgradetest iteration
Entry criteria met
Activities
1 Design decisions
2 Configuration changes and migration methods
3 Complete post-upgrade technicalfunctional steps See R13 POST-UPG To Do Lists
Evaluate Plan Configure Test Rollout
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
7 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Configure Checklist
Activity Action by Decision (if applicable)
1 Design decisions
2 Configuration changes and migration methods
3 Complete R13 POST-UPG To Do Lists against the upgraded instance
4 Update project plan
5 Document instance-specific upgrade changes for the next upgradetest iteration
6 Test team training
7 Test scripts amp target testing population
Evaluate Plan Configure Test Rollout
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
8 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Overview
This phase aims to cover
Quantitative testing procedures
Functionality validation
Enterprise Scheduling Service (ESS) process validation
Integration validation
Business and technical requirement validation
Defect discovery and regression testing
Areas of Focus
Functional
HCM Data Loader Extracts Payroll Interfaces
System performance
Referential data validation
Reports amp Analytics
Upgrade patchbug fixes escalation
Expected Outputs
System performance baseline
Testing progress statusresults
Decision to execute full test iteration
GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
Activities
1 Verify post-upgrade technicalfunctional changes See R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
Evaluate Plan Configure Test Rollout
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
9 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Test Checklist
Activity Action by Decision (if applicable)
1 Verify post-upgrade technicalfunctional changes see R13 POST-UPG To Do Lists
2 Check outstanding ldquoREL13UPGrdquo SR bug ETAs and patching schedules
3 Validate upgrade is successful
4 Consolidate changes for user learning materials
5 Instance performance baseline
6 Testing progress statusresults
7 Decision to execute full test iteration
8 GoNo-go Decision to proceed to Rollout or return to PlanConfigure stages
9 Review production pod upgrade schedule
10 Promote configuration changes to production instance
11 Business change communications upgrade progress
12 End user learning activities
Evaluate Plan Configure Test Rollout
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
10 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Overview
This phase aims to Apply the refined project plan for the upgrade from Release 12 to Release 13 to the Production
environment
Areas of Focus
Replication of specific test iteration on SupportParallel Production instance
Basic checks of business flow and data quality
Post-upgrade monitoring of production system
Expected Outputs
Systemuser documentation finalized
Production system finalized
Activities
1 Configuration migration
2 Examine exit criteria re readiness to upgrade production
3 Communication to Oracle via My Services to confirm production upgrade
4 SupportParallel Production instance refresh to start immediately after production goes live
5 Smoke testing the upgraded production pod
6 Sign-off on the Release 13 production upgrade
7 Document lessons learned
8 Project closure
Evaluate Plan Configure Test Rollout
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
11 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Rollout Checklist
Activity Action
by
Decision (if
applicable)
1 Review exit criteria re readiness to upgrade production
2 Confirm production upgrade via My Services
3 Support instance P2T refresh
4 Smoke testing the upgraded production instance
5 Sign-off Release 13 production upgrade
6 Business change communications upgrade conclusion with known issues and instance release to end users
7 Document lessons learned
8 Project closure
9 Post-upgrade monitoring notion
Evaluate Plan Configure Test Rollout
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
12 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
To Do Lists
If your project is part of a pilot program live in prior release and has a few features to uptake in Release 13 focus on
the following To Do Lists to fast track your upgrade
R12 PRE-UPG Key Actions Helpful Tips
Oracle Hosted SFTP
Server Deprecation
Announcement (Doc ID 23128671) Transition to UCM or a different SFTP Server
Choose dates for
R13UPG
(first come first
served)
Feasibility of Technical Upgrade only
Self-service request via My Services
Schedule P2TT2T via My Services
Release 13 Upgrade Planning Checklist for resource planning
raquo New Features (see column B)
raquo Release Schedules (see columns CE)
raquo Upgrade Impact (see column D)
action is on the partner and customer to assess the impacts that
Oracle can only suggest potential impacts
Stage to upgrade on Tuesdays whereas Production(Prod)Parallel
Prod on Weekends
o replay Scheduling Rel13 Upgrade on Customer Connect
If project in midst of implementation phase consider upgrade
Stage and Pre-Prod in the same week
If customer is live and has one Stage one Parallel Prod
consider upgrade ProdParallel Prod in the same week
thereafter P2T
o see Doc ID 20157881 for Environment Refresh
o see Doc ID 16322611 for P2TT2T Guidelines
o see Doc ID 21086811 for TaleoHCM Cloud Refresh
o see Doc ID 21735131 for new environment with refresh
o see Doc ID 20923891 for Data Masking
Environment
Readiness
Custom Data Masking via HDL
Activate Single Sign-On (SSO) on stage
Scramble production confidential data eg Grade Salary etc
Re-activate Single Sign-on on stage for testing
o see Doc ID 21005781 for SSO Enablement
Regression test security and connectivity between Fusion
HCM and Taleo Recruiting
o see Doc ID 21206461 for Integration Connectivity
o see Doc ID 21087051 for SSO Integration
Scope of UPG Testing Plan and prepare new test scripts Review functional known issuesworkaround
o See Doc ID 15548381 for Release 13 HCM Cloud
Release 13 Upgrade Planning Checklist for uptake actions
raquo Business flow (see column N)
raquo Profile option values (see column R)
raquo Security roles and function privileges (see column S)
raquo Navigation path (see column T)
raquo Product training and white paper (see columns V-Z)
Decision on Priority Order (AA) Reimplement (AB) Must
Uptake (AC) Consider Hiding (Q) based on columns (FGL)
Enable Offerings Enabling Offerings and Functional
Areas
Enabling Features
Select enable for implementation checkbox
Features and Feature Choices
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
13 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
R12 PRE-UPG Key Actions Helpful Tips
Configuration Freeze Backup
Change Freeze
Before P2T or T2T if Gold instance
Production changes for example customization
configuration and data fix script to freeze prior to P2TT2T
Publish Sandbox exit dummy sandboxes
Never attempt to import R12 packages to R13
o Exporting and Moving Customizations Points to Consider
o Migrating Application Setup Data Using FSM
Prepare backups in both target and source instances
o see Doc ID 15812941 for archiving BI custom reports
Cease all ESS jobs in source instance for upgrade to start
o see Doc ID 14676641 Doc ID 22064411 for details
R13 POST-UPG Key Actions Helpful Tips
SaaS-PaaS
immediate action
Switch to using consolidated (server)
URL prior to upgrade regression testing
Product family specific nodes like fs crm hcm etc are
replaced by fa example
httpsltsystemNamegtfaltdcsngtoraclecloudcom
o see FAQ14 on page 23 for details
Perform R13 post-
upgrade functional
steps
Configuration Changes Release 13 Upgrade Planning Checklist for resource planning
raquo FSM Opt-in Feature (see column K)
raquo Profile Options (see column R)
raquo Security Role amp Function Privileges (see column S)
Tools Download Desktop Integration Installer Re-install ADFdi correct version on client
(Navigator) Tools gt Download Desktop Integration Installer
Service Requests REL13UPG triage process
POD = instance name
Tag the SR with prefix in the Problem Summary field eg
REL13UPGPODGHRNULLPOINTER EXCEPTION ERROR DURING
NEW PERSON HIRE
On-going Uptakes Announcements (Month) Advisory -
Visibility into New Cloud Apps
Functionality
Specifically this communication lists the products that release
new functionality in the forthcoming schedule
Review the updated Whats New for the recent changes Read
Revision History first
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
14 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
Release 13 Upgrade Planning Checklist
This worksheet is designed to help you prepare your upgrade scope of work Download the Release 13 Upgrade
Planning Checklistxlsx (see attachment) and decide what you need for this upgrade
Details in columns A-CR-Z are taken from the Whatrsquos New document and columns QAA-AH are for customer use
Note Alter the use of customer columns or create additional columns to suit your needs
Figure 1 Easy ways to scope out your upgrade
How to use this planning checklistxls
raquo Step 1 Ignore Mark any products not in use and localizations in column A with a Yes in column AE Next open
the filter for column Y uncheck Select All and check Blanks
raquo Step 2 Prioritize
raquo Must Uptake Mark with a Yes in column AC for localization statutory updates Next open the filter for
column W uncheck Select All and check Blanks
raquo Postpone Mark with a Yes in column AD for very desirable features and somewhat desirable features that
can be deferred For example if your 2018 Flexible Benefits Program Open Enrollment is to start in the
month of December then deploy the Benefits new features at a later stage Next open the filter for column
AD uncheck Select All and check Blanks
raquo Re-implement Open the filter for column M uncheck Select All and mark with a Yes Mark with a Yes in
column AB for highly desirable features including Business Intelligence Clear all filters
raquo Consider Hiding Open the filter for column F uncheck Select All Next open the filter for column AE
uncheck Select All mark with a Yes in column Q if relevant Repeat checking column F against column AD
Once done clear all filters
Open the filter for columns ADAE uncheck Select All and check Blanks Prioritize core products in column AA
with the order of 1 2 or 3 Clear all filters Open the filter for column AA uncheck Select All and check Blanks
and enter the correct priority order against columns ADAD
raquo Step 3 Estimated Efforts Open the filter for column AE check Blanks Enter estimated efforts in days or hours
in column AF
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
15 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Step 4 Create PrivotTable Select the range and select New Worksheet
The PrivotTable helps you formalize scoping decision
Figure 2 PrivotTable indicating the scope and efforts
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
16 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
FAQs
1 Where is the documentation for Release 13 schemas tables and columns
raquo See Oracle Help Center re Tables and Views for Oracle HCM Cloud Tables and Views for Common Features in
Oracle Applications Cloud
2 What are the latest requirements for integrating HCM Cloud and Taleo Recruiting
raquo Taleo 15B is approaching end of life by Sept 30 this year Customers must complete their Release 17 upgrade by
Sept 30 and they may want to consider planning it in conjunction with their HCM upgrade See Doc ID 16030341
for details
raquo The OOTB integration solution is certified for the following release pairings see also documentation
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 17
raquo Fusion R12 R131711(17D) R131802(18A) with TEE 15B
3 What is so important about FSM Enabling Offerings
raquo Starting Release 13 Navigator or Menus are available only if the offerings with which they are associated with are
enabled through Setup and Maintenance In addition each user must have appropriate security to see the menu
entry Read Doc ID 22449631 for details
raquo For offering name vs the cloud service mapping see Doc ID 23546061 for details
4 What are the supported DBIs (database items) and UE (user entity) for HCM Extracts
raquo The list REL13 Entity amp Attribute Spreadsheet contains only UE name (not the route name or query) which will be
used to create Data Group and the DBI which will be used to create Attribute in the extracts
raquo The output contains the route name and query REL13 DBI Route And Route Queryxls
raquo The output contains lists all of the database items in addition to the list of all the Module Name their
corresponding User Entity and Database Item Group REL13 DBI Spreadsheetxls
raquo The output contains the UE and DBI REL13 Entity amp Attribute Spreadsheetxlsx
5 What Talent DBIs are enabled for use in Fast Formulas
raquo Goal Management download REL13 TalentDBI HRG_HcmGoalCorexlsx
raquo For person context DBIs search for prefix HRG_PER
raquo Performance Management download REL13 TalentDBI HRA HcmPerformanceCommonxlsx
raquo For person_id assignment_id context DBIs eligibility rule usage search for prefix _FF_
raquo For DBIs specific to an evaluation and participant to be used in fast formula type Performance Rating
Calculation search for prefix _FC_
raquo For eligibility rule return variable of the formula ELIGIBLE (either Y or N) and no other variable name
can be used
raquo In the calculation rule name of the return variable must be L_RETURN_VALUE numeric only
raquo Profile Management download REL13 TalentDBI HRT HcmProfileCorexlsx
raquo For person context DBIs search for prefix HRT_PERSON
6 Can my customer switch to the new Two Tier - Multiple Contract - Single Assignment Employment Model
raquo Customers can easily switch to any employment model when no work relationship exists in the old employment
model See Application Help on Selecting the Employment Model Critical Choices for more details
raquo If live customers plan to switch to either Single contract or Multiple Contract please raise Service Request for a
script from Development to initialize the contract region
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
17 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
7 What are the impacts of Workflow Approval Management (Doc ID 23296961) on a HCM Cloud only customer
raquo Instead of logging in to BPM Worklist (httpshostportintegrationworklistapp) you can navigate to global
header - choose Bell icon for Pending Notifications - select More Details button ndash click open Username
dropdown - choose Administration - select Administration tab for the Application Preferences region
raquo Notification Mode defaulted to All for enabling Bell and Email Notification types Note Worklist Notification is
always-on
raquo Schedule Synchronize Bell Notifications via Tools gt Scheduled Processes to regularly refresh listing in
the Bell Notifications according to the BPM Worklist see Doc ID 22926601 for more information
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
18 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Email ldquoFromrdquo Display Name is to set up Alias name for senders mail ID example lsquoFusionrsquo if necessary This is
not the same as Custom MailFrom
raquo Navigate to Tools - select Worklist for Worklist Notifications and Approvals Note notifications are no longer
segregated by product family owing to the consolidated SOA domains in Release 13 Notifications will render by
the order of incoming timestamp
raquo In BPM Worklist customers can create User View by Task Type Process Name andor Outcomes
8 What is the ESS job ldquoUser identity synchronization from this SaaS instance to the PaaS Identity Storerdquo
raquo Read documentation for more details about Federated SSO between PaaS-SaaS with IDCS (Oracle Identity
Cloud Service) andor Shared Identity Management (SIM)
raquo Use the new profile option FND_SYNC_JOB_TYPE for specific requirement
raquo USER Sync only users
raquo ROLE Sync only roles and role assignments
raquo ALL Sync both users and rolerole assignments
raquo See Modify ESS Sync Job Profiles for a full list of profile options
9 What other setup tasks does translation editor support
raquo You can directly configure translation in ManageLookups ManageFlexfields Manage Messages Manage
Profile Options and Manage Questionnaires
raquo Use profile option FND_TRANS_EDITOR_LANGS to limit languages shown in the pop-up example lsquoUSJAKOrsquo
no ZHS
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
19 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
10 What is new with Customization Set Migration (CSM)
raquo No longer all or nothing CSM now offers selective choices See documentation for additional details
11 Are there any processes or tools to check inconsistent state of setup data and employment data
raquo Administrators can use Diagnostic Test Framework (DTF) (video) to collect and manage information about a
problem for self-help or share it with Oracle Support for technical assistance See Doc ID 13582071 for types
and sample outputs of diagnostic tests available to the HCM Cloud
raquo All users can choose Record Issue for reporting system performance or online error Print Me is an alternate
option for a screenprint
raquo In addition customers can run worker andor payroll data validation reports against a given legal employer Read
Doc ID 19649591 for the how-to guide
raquo By running the Correct Employment Data Integrity Issues scheduled process you can choose the Update mode
to apply fixes of your own accord See Application Help on Checking and Correcting Employment Related Data
Issues Procedure for the common issues
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
20 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
12 What else is new with the Home Page Experience
raquo Instead of Display Name the UI shows the personrsquos profile photo To change the default update profile option
FND_USER_PHOTO_ENABLED for displaying userrsquos full name
raquo User can choose Update Photo via Set Preferences of which recently accessible under Tools a springboard
access card Update Photo is also available via Quick Action
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
21 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo The available layers have changed when using composer for customizing pages
raquo Driven via the pagination dot landing page the Personalize icon changes
raquo Page Scroll arrows for previous or next landing page are available in addition to the pagination dots
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
22 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
raquo Users can personalize the Global Search by enabling Search Categories and Autosuggest Groups The
Search Popup lists Recent Items Recent Searches Saved Searches where Watchlist can be added
13 Where is the environment revision version information displayed
raquo The Maintenance Completion cloud notification indicates the revision version ref Update Policy - Enterprise
Release 13 (Doc ID 19661091)
raquo Customers can also query the same information from About this Application and FSM Manage Setup Content
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
23 | ORACLE HCM CLOUD CHECKLISTS FOR UPGRADING FROM RELEASE 12 TO RELEASE 13
14 What is a consolidated URL
raquo Upon upgrade to Release 13 all Fusion Applications should be accessed using a consolidated URL see the
naming pattern below
httpsltsystemNamegtfaltdcsngtoraclecloudcom
raquo Example the system name is acme and based in data center 6 then the consolidated URL would be
httpsacmefaus6oraclecloudcom
raquo Note 1 Product family specific nodes like fs crm hcm etc are all replaced by fa
raquo Note 2 SSO URL will remain the same after upgrade to Release 13
raquo Note 3 For a few Release 12 customers with an existing URL pattern like
httpsfs-ltsystemNamegtoracleoutsourcingcom
httpshcm-ltsystemNamegtoracleoutsourcingcom etc
then the new pattern would be
httpsfa-ltsystemNamegtoracleoutsourcingcom
raquo Important Note All browser-based access of Fusion Applications and On-Premise services integrating with
Fusion Applications in SaaS must switch to using the consolidated URL immediately after the upgrade
raquo This also changes how the HCM Cloud Mobile URLs are constructed
raquo Post-R13 upgrade HCM Cloud Mobile existing users should not be affected as there is automatic
redirection process to use the new URL
raquo Customersusers new to the R13 HCM Cloud Mobile setup for the first time should follow below pattern
httpsltpod_namegtfaltdata_centergtltdomaingtcomhcmUIrestv2
raquo See Oracle TAP Doc ID 20559491 re Constructing the Server URL for further details
On a final note
Oracle HCM Cloud provides a straightforward upgrade experience Get prepared in advance for a successful transition to the latest release updates
Useful Reference
Oracle Help Center
httpsdocsoraclecomencloudsaasindexhtml
Application Help
httpsfusionhelporaclecom
Customer Connect
httpscloudcustomerconnectoraclecompagesa637e850e8
All White Papers for Fusion Applications HCM
httpssupportoraclecomrstype=docampid=15044831
to receive important updates subscribe to the Hot Topics Email feature on My Oracle Support
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom
Oracle Corporation World Headquarters Worldwide Inquiries
500 Oracle Parkway Phone +16505067000
Redwood Shores CA 94065 USA Fax +16505067200
Copyright copy 2018 Oracle andor its affiliates All rights reserved This document is provided for information purposes only and the
contents hereof are subject to change without notice This document is not warranted to be error-free nor subject to any other warranties or conditions whether expressed orally or implied in law including implied warranties and conditions of merchantability or fitness for a particular purpose We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document This document may not be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without our prior written permission Oracle and Java are registered trademarks of Oracle andor its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group 0218 Oracle HCM Cloud Checklists for Upgrading from Release 12 to Release 13 February 2018 Author Surlina Yin
C O N N E C T W I T H U S
blogsoraclecomoracle
facebookcomoracle
twittercomoracle
oraclecom