CHASE CONNECT USER GUIDE · CHIPS (Clearing House Interbank Payment System) – An independent,...

0Copyright © 2019 JPMorgan Chase & Co. All rights reserved.

CHASE CONNECT®

USER GUIDE Wire Transfer Service

Add Recipient

Move funds quickly and easily through our wire transfer service.1 Schedule a one-time, future-dated or repeating transfer,

when you send wires to domestic or international recipients in U.S. dollars. For your convenience, we’ve included a

glossary at the end of this guide to help you with terms related to wire transfers. Please keep in mind that the screens in

this guide are related to wires originating from business accounts only.

1 Fees, terms, conditions and limitations apply as described in the legal agreement for your online service. Unless your account document states otherwise, please keep in mind that: Advices through SWIFT aren’t available with our online wire service; and you aren’t allowed to specify the order in which we process

wires or ask for “priority” or “timed” requests. We are under no obligation to move such payment orders to the front of our processing queue.

Add Send A Wire In Check Your Glossary Additional FAQs Recipient U.S. Dollars Wire Activity Resources < >

1

Before you begin, add your first

recipient. Choose Wire money

from the Pay & transfer drop-

down list and follow the

instructions to verify your

identity.

Copyright © 2019 JPMorgan Chase & Co. All rights reserved. 2


2

To add your first recipient, select the

click here link under Select a recipient.

After you’ve added your recipient’s

information, your recipient list will be

saved here for the future.



Please tell us some

information about your

recipient.

We’ll need:

•

Name

• Nickname

• Mailing address, including

country

• A message to your recipient

(optional)

3



Please tell us your recipient’s routing

number (domestic wires) or SWIFT code

(international wires). If you don’t know

your recipient’s routing number, click

ABA/SWIFT Lookup Guide link to find it.

We strongly urge you to confirm this

information with your recipient before

you send a wire.

4



5

We’ll automatically fill in the bank

name based on the routing

number or SWIFT code you just

told us.

If it’s a U.S.-based bank, we’ll also

fill in the address.

Now, we’ll need some more

information about that bank,

including:

• Mailing address (international

banks only)

• Your recipient’s account number

• A message to the bank (optional)

• Intermediary bank information, if

necessary



6

Please verify all the information

provided. To make any updates, simply

select Change for each section you

want to edit.

7

After all the information is verified, click

Add Recipient. You’ll receive a

confirmation message once this is

complete.


Send A Wire In U.S. Dollars


1 Choose Wire Money

from the Pay & transfer

drop-down list.



2

Choose the account from which we’ll

transfer the funds. Then, select the

recipient from your available list, or

add a new recipient.

If you’d like to set up a repeating wire,

choose that option from the Things you

can do drop-down menu.



Please tell us information

about your wire, including:

•

Wire amount

• Date you would like us to

send the wire (up to one year

in advance)

• A message to your recipient

and/or the recipient’s bank

(optional)

• A memo for your records

(optional)

3

If you’re setting up a repeating

wire, we’ll also ask:

•

How often you want us to

send it

• How many times you want

us to send the wire (option to

have us send the wire until

you cancel the series)



After all the information is verified,

choose Schedule a Wire. Once your

wire is scheduled, you’ll receive a

confirmation message. We’ll also send

you an email alert with your

confirmation details.

4 5

Please verify all the information

provided. If you need to make any

updates, click Change, and we’ll take

you back to the previous screen.


Check Your Wire Activity


1

If you need to look at a wire

you’ve sent or you want to

change or cancel a pending

wire, choose Payment activity

from the Pay & transfer drop-

down list.



2 Choose All wire

activity from the

menu on the left.



3

Review, sort or inquire about your

recent wire activity. If your wire is in

pending status, you can still change or

cancel it.



4 Your wire details include all of

the information you’ve told us

and the reference number if

we’ve already sent it.


Glossary


Here are some commonly used wire transfer terms and their definitions:

ABA routing number – A nine-digit numeric code used to identify financial institutions in the United States.

SWIFT (Society for Worldwide Interbank Financial Telecommunication) – A nonprofit, cooperative organization that

facilitates the exchange of payment messages between financial organizations around the world. It isn’t a funds transfer

network.

CHIPS (Clearing House Interbank Payment System) – An independent, large-dollar funds transfer network that links U.S. and

foreign banks with offices in New York. CHIPS handles the majority of dollar payments related to international trade.

Intermediary bank – The bank funds go through to get to the intended recipient. An intermediary bank is most often used

when the originating bank doesn’t have a direct relationship with the receiving bank.

Message to recipient – Extra information the originator would like to give the recipient about the transaction. For example, this

field could include invoice information or “for further credit to” information.

Message to recipient bank – Extra information the originator would like to give the recipient’s bank about the transaction. For

example, this field could be used to tell that bank more information about the recipient, such as the recipient’s official name.

These instructions don’t affect how we process your request.

Memo – A field you can use to include information for your records. Your recipient won’t see the memo.

IBAN (International Bank Account Number) – A series of up to 34 alphanumeric characters that uniquely identifies a

customer’s account held anywhere in the world. For wire transfers to certain countries, the account number must be in IBAN

format. The IBAN consists of a two-character country code, followed by two check digits and up to 31 alphanumeric characters

for the bank account number.

CLABE (Clave Bancaria Estandarizada) – An 18-digit account number used for wire transfers to Mexico.

Exchange rate – Specifies the price of a foreign currency expressed in the corresponding domestic amount. For example,

$/EUR = 1.25 means that one U.S. dollar costs 1.25 euros. We apply this rate to your wire transfer amount when we process the

transaction. We determine our foreign exchange rates, and they include a commission to us. The rate will differ from exchange

rates you might find online or in newspapers.


Additional Resources


Additional Resources

For more information about bank routing numbers, please visit:

SWIFT number lookup: http://www.swift.com/bsl

Federal ABA lookup: https://www.frbservices.org/EPaymentsDirectory/agreement.html

For a list of currencies refer: www.chase.com/wires

For more information about global payments, please contact your service representative for a copy of our Global Payments

Guide. If you have questions or need help when you’re scheduling a wire transfer, please contact our service center or your

Chase representative.


http://www.swift.com/bsl

https://www.frbservices.org/EPaymentsDirectory/agreement.html

http://www.chase.com/wires


FAQs

Is there a limit to the amount of money I can wire?

The maximum wire amount depends on the available funds in your account and any limits established by the bank or your

system administrator.

Are there restrictions to where the funds can be wired?

Federal regulations place some restrictions on where you can send a wire. Please contact service for more information.

What if I don’t have sufficient balances available to process the wire?

We won’t process a wire if the available balance in your company’s account doesn’t cover it.

Can I send a future-dated wire?

You can schedule a future-dated wire as long as it’s in U.S. dollars, but you can’t schedule a future-dated foreign-currency wire.

What does “pending” mean?

Pending means we haven’t processed your transaction yet. If you initiated the transaction, you still have time to change or

cancel it.

What does “in transit” mean?

In transit means the transaction has left your account and is on its way to your recipient.

What does “in process” mean?

In process means we’re still working on the transaction.



What does “completed” mean?

Completed means we’ve fully processed the transaction.

What does “failed” or “funding failed” mean?

Please contact service for help with a “failed” or “funding failed” transaction.

What does “pending approval” mean?

Pending approval means your transaction needs approval from another user with approval authority. We won’t process the

transaction until it’s approved.

Can I send a recurring wire?

You can set up a recurring domestic wire or international wire in U.S. dollars, but international wires in foreign currency have to

be set up individually.

Can I fund a wire from any account?

You can send a wire from any eligible checking, savings or money market account.


Chase, J.P. Morgan and JPMorgan Chase are marketing names for certain businesses of JPMorgan Chase & Co. and its subsidiaries worldwide (collectively, “JPMC”, if and as

used herein may include, as applicable, employees or officers of any or all of such entities irrespective of the marketing name used). Products and services may be provided

by commercial bank affiliates, securities affiliates or other JPMC affiliates or entities. Products and services described herein are offered by JPMC or its affiliates subject to

applicable laws and regulations and service terms. Not all products and services are available in all geographic areas. Eligibility for particular products and services is subject

to final determination by JPMC or its affiliates.

Chase Connect® is a registered trademark of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.


CHASE CONNECT USER GUIDE · CHIPS (Clearing House Interbank Payment System) – An independent,...

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