CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and...

31
CHARISMATIC CHARISMATIC & & TRANSFORMATIONAL TRANSFORMATIONAL LEADERSHIP LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of Charisma 3 Attributes of a Charismatic Person 3 Attributes of a Charismatic Person How to Develop Charisma How to Develop Charisma Transactional and Transformational Transactional and Transformational Leadership, transformational process Leadership, transformational process Topics Discussed in the Previous Lecture

Transcript of CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and...

Page 1: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

CHARISMATIC CHARISMATIC & & TRANSFORMATIONAL TRANSFORMATIONAL LEADERSHIP LEADERSHIP

Charisma and Charismatic LeadershipCharisma and Charismatic Leadership

The Effects Of Charisma The Effects Of Charisma

3 Attributes of a Charismatic Person3 Attributes of a Charismatic Person

How to Develop CharismaHow to Develop Charisma

Transactional and Transformational Transactional and Transformational Leadership, transformational processLeadership, transformational process

Topics Discussed in the Previous Lecture

Page 2: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Transformational Leader Transformational Leader CharacteristicsCharacteristics

Idealized InfluenceIdealized Influence • Role model / emulationRole model / emulation

Inspirational MotivationInspirational Motivation• Vision / challengingVision / challenging

Intellectual StimulationIntellectual Stimulation • Encourages creativityEncourages creativity

Individualized ConsiderationIndividualized Consideration • Coaching / mentoringCoaching / mentoring  

Page 3: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

A MODEL FORA MODEL FOR TRANSFORMATIONAL TRANSFORMATIONAL LEADERSHIPLEADERSHIP

Organizational Alignment

• Outside Game (Customers)

•Inside Game (bus. Process)

• Backside Game (vendors)

• Topside Game (mgmt.)

(getting the org to act together)

Being Your Best

(Bringing out one’s own greatness, and being an

example of the organization one wishes to create)

Organizational Influence

(Getting key players willing to participate and

work together)

Bringing Out the Best in Others

(Getting every one to be their greatest selves in

conjunction with serving the organization))

Organization Vision

(Values, Purpose, & Identity)

Being Confident Showing Confidence

Promoting Confidence

Displaying Confidence

Page 4: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Effective Effective Leadership Leadership Behaviors & Behaviors &

AttitudesAttitudes11 September 2008

Page 5: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Challenges are becoming more complex.

Greater reliance on interdependent work.

Shifting reward systems.

The rise of a new leadership skill set.

Viewing leadership as a collective process.

Current Leadership Trends

Page 6: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Who is a Who is a Leader ?Leader ?

A P e r s o n:A P e r s o n:Who motivatesWho motivates others to perform others to perform

wellwell

Who directsWho directs & coordinates group & coordinates group activitiesactivities

Who influencesWho influences others to achieve a others to achieve a common goalcommon goal

Who builds networksWho builds networks / / relationshipsrelationships to enhance to enhance

cooperation for the good of all.cooperation for the good of all.

Page 7: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

An Effective leader is An Effective leader is oneone

........whose actionswhose actions facilitatefacilitate group group

members attainment members attainment of of productivityproductivity, , qualityquality

and and satisfactionsatisfaction

Page 8: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

What Makes for An Effective Leader?

Passion Desire for best or at least better.

Holder of Values Acts aimed at improving society, respect for others, self restraint and commitment to excellence.

Vision Ideas about change, how the future could be different involves creativity and intellectual drive.

Confidence and Humility Combined Ability to identify and have good people around who have better ideas and a lack of egocentricity.

Communicator Ability to speak or write in a way to convince others that they should follow along, join the team, get on board.

Page 9: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Work Related Core Values of an effective Work Related Core Values of an effective LeaderLeader

a.a. Respect for individual dignityRespect for individual dignity

b.b. Uncompromising integrity Uncompromising integrity

c.c. Trust Trust

d.d. CreditabilityCreditabilitye.e. Continuous learningContinuous learning

Page 10: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

How is Effective Leadership Exercised How is Effective Leadership Exercised and Demonstrated ?and Demonstrated ?

PPersonal Characteristicsersonal Characteristics:: Intelligence Intelligence (problem solving skills and social judgment skills)(problem solving skills and social judgment skills) Self-confidenceSelf-confidence (self esteem and assurance)(self esteem and assurance) DeterminationDetermination (initiative, drive, proactive, perseverance)(initiative, drive, proactive, perseverance) EthicalEthical (can be trusted by others, integrity)(can be trusted by others, integrity) SocialSocial (friendly, outgoing, tactful)(friendly, outgoing, tactful)

SSkills and Knowledge:kills and Knowledge:

TechnicalTechnical:: knowledge about the team’s specific tasks or activities knowledge about the team’s specific tasks or activities

((THINGS)THINGS) InterpersonalInterpersonal:: knowledge of how to work with others knowledge of how to work with others and to help others work with each otherand to help others work with each other (PEOPLE)(PEOPLE) ConceptualConceptual:: knowledge about ideas, concepts, ability to hypothesizeknowledge about ideas, concepts, ability to hypothesize (IDEAS)(IDEAS)

BBehaviors:ehaviors: “ “ Displaying a Positive Attitude Displaying a Positive Attitude and deciding to be either Relationship or and deciding to be either Relationship or Task Oriented”.Task Oriented”.

Page 11: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Communicating with your people and reaching an agreement about which leadership style to use.

ContractingFor Leadership Style

DiagnosisFlexibility

The ability to use a variety of

leadership styles.

The ability to assess a person’s development

level with regard to the task at hand.

3 Skills of an Effective Leader

Page 12: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

BEHAVIOUR & ATTITUDEBEHAVIOUR & ATTITUDEBehaviorBehavior

The manner in which a thing The manner in which a thing actsacts under specified conditions or under specified conditions or circumstances, or in relationship to other things is behavior. circumstances, or in relationship to other things is behavior. Behavior is strongly influenced by what we are thinking, what we Behavior is strongly influenced by what we are thinking, what we know, and the surrounding environment at the time.know, and the surrounding environment at the time. Behavior Behavior often has a large impact in learning / performance environments.often has a large impact in learning / performance environments.

AttitudeAttitudeWhile a person may have the competency to perform a task, that While a person may have the competency to perform a task, that does not mean he or she will have the does not mean he or she will have the desiredesire (attitude) to do so (attitude) to do so correctly. correctly. In other words, competencies give us the ability to In other words, competencies give us the ability to perform, while attitudes give us the desire to perform.perform, while attitudes give us the desire to perform. Attitudes Attitudes change with various events in a person's life. change with various events in a person's life.

Page 13: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Watch Clip

Page 14: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Key Leadership Dimensions affecting Key Leadership Dimensions affecting BehaviorsBehaviors

Initiating StructureInitiating StructureThe degree to which the leader organizes The degree to which the leader organizes and and defines the relationshipsdefines the relationships in the group in the group by assigning specific tasks, specifying by assigning specific tasks, specifying procedures, scheduling work and clarifying procedures, scheduling work and clarifying expectations of team members. expectations of team members.

ConsiderationConsiderationThe degree to which the leader creates an The degree to which the leader creates an environment of environment of emotional support,emotional support, warmth, warmth, friendliness and trust.friendliness and trust.

Page 15: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

DIMENSIONS OF CHANGES DIMENSIONS OF CHANGES LEADERSHIP BEHAVIORLEADERSHIP BEHAVIOR

O r i g i n a l N e x t F i

n a l1. Domination I. Consideration 49.6* I. Consideration

2. Initiation II. Initiating structure 33.6* II. Initiating Structure

3. Membership III. Production emphasis 9.8*

4. Representation IV. Sensitivity 7.0*

5. Integration

6. Organization

7. Communication up

8. Communication down

9. Recognition

10. Production

Page 16: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Initiating StructureThe extent to which a leader is likely to define and structure his or her role and those of sub-ordinates in the search for goal attainment.

ConsiderationThe extent to which a leader is likely to have job relationships characterized by mutual trust, respect for subordinate’s ideas, and regard for their feelings.

Page 17: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Initiating Structure & ConsiderationInitiating Structure & Consideration

Initiating StructureInitiating Structure: Activities by a : Activities by a leader designed to enhance productivity leader designed to enhance productivity or task performance. Leaders who focus or task performance. Leaders who focus primarily on these goals are described as primarily on these goals are described as demonstrating a task-oriented style.demonstrating a task-oriented style.

Consideration:Consideration: Actions by a leader Actions by a leader that demonstrate concern with the that demonstrate concern with the welfare of subordinates and establish welfare of subordinates and establish positive relations with them. Leaders who positive relations with them. Leaders who focus primarily on this task are often focus primarily on this task are often described as demonstrating a person-described as demonstrating a person-oriented style.oriented style.

Page 18: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Four Combinations Four Combinations of Initiating Structure and Considerationof Initiating Structure and Consideration

Low structure High structure and and high consideration high consideration

Low structure High structure and and low consideration low consideration

CONSIDERATION

Low HighINITIATING STRUCTURE

High High

Page 19: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Key Approaches to Key Approaches to LeadershipLeadership

Production Centered LeadershipProduction Centered Leadership Task OrientedTask Oriented ((Tight schedules / work standards, Tight schedules / work standards,

prescribed work methods, procedure based prescribed work methods, procedure based interactions closely supervised and monitored)interactions closely supervised and monitored)

Employee Centered LeadershipEmployee Centered Leadership Relationship OrientedRelationship Oriented ( Comparatively relaxed environment, ( Comparatively relaxed environment,

subordinate participation and contributions welcomed subordinate participation and contributions welcomed in making decisions. Ambiance of trust and mutual in making decisions. Ambiance of trust and mutual respect.) respect.)

C O M M E N TC O M M E N T

Current day job environsCurrent day job environs characterized by hyper characterized by hyper competition, stress and corporate decision demand competition, stress and corporate decision demand a a happy balance be maintainedhappy balance be maintained by the leaders in respect by the leaders in respect of the two approaches i.e. of the two approaches i.e. a focus on a focus on adaptabilityadaptability

Page 20: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

AdaptabilityAdaptabilityThe ability to size up people and situations, and adapt tactics accordingly, is a vital leadership behavior. It stems from insight and intuition, both of which reflect a talent for direct perception of a situation, unrelated to any specific reasoning process. Adaptability is a leadership behavior that includes attention to both task and interpersonal factors.

Page 21: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Employee-Oriented LeaderEmphasizing interpersonal relations; taking a personal interest in the needs of employees and accepting individual differences among members

Production-Oriented LeaderOne who emphasizes technical or task aspects of the job.

Page 22: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

TASK –RELATED LEADERSHIP AND TASK –RELATED LEADERSHIP AND BEHAVIORSBEHAVIORS

1.1. Adaptability to the situationAdaptability to the situation – – Overcoming Overcoming obsolescence rate of information & procedures, obsolescence rate of information & procedures, variations in maturity and competencies levels variations in maturity and competencies levels of group members demands contingency of group members demands contingency approach.approach.

2.2. Direction settingDirection setting – Integral component of – Integral component of creating vision & strategy. Contributes to creating vision & strategy. Contributes to planning and achieving focus for obtaining planning and achieving focus for obtaining orderly results. orderly results.

3.3. High performance standardsHigh performance standards – – Setting standards, Setting standards, identifying bench marks and communicating the identifying bench marks and communicating the belief that a group or its individual member will belief that a group or its individual member will succeed.succeed.

4.4. Risk taking and bias for actionRisk taking and bias for action - - A bias for action A bias for action and willingness to accept change even when and willingness to accept change even when accompanied by risk with the overall objective of accompanied by risk with the overall objective of improving standards, procedures and results.improving standards, procedures and results.

Page 23: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

5. Ability to Interpret conditions – Keeping Eyes, Ears open and an open / receptive mind to continuously sense both internal and external conditions whilst also effectively using modern day IT facilities of email, sms, fax cell phones , media etc to gauge customer response.

6. Frequent feedback – Constantly receiving feed back from group members and providing them feed back on their performance – it reinforces their faith in the system and encourages them to continue favorable activities.

7. Stability of performance – Endeavoring to create and maintain balance including ensuring to remain steady in the face

of adversity and uncertainty of Conditions.

8. Strong customer Orientation – An urge to customize products and services to satisfy needs of customers,

clients and constituents.- along with an overwhelming capacity to

successfully inspire employees to satisfy customers.

Page 24: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

1.1. Alignment of PeopleAlignment of People• Involving every body in the group and giving them the Involving every body in the group and giving them the

feeling of participation, responsibility and credit feeling of participation, responsibility and credit achievement.achievement. Promotes sense of direction.Promotes sense of direction.

2.2. Concert BuildingConcert Building Lead the team as a maestro leads his orchestra. Lead the team as a maestro leads his orchestra.

Ensure that every one plays his part and plays it when Ensure that every one plays his part and plays it when & where required.& where required.

(One Person cannot whistle a symphony. It takes an orchestra (One Person cannot whistle a symphony. It takes an orchestra to play it).to play it). Halford. E. LucockHalford. E. Lucock

3.3. InspirationInspiration Inspiring others through promoting there Inspiring others through promoting there

talents, recognizing their contributions and talents, recognizing their contributions and stimulating their thinking and enthusiasm for stimulating their thinking and enthusiasm for new projects and assignmentsnew projects and assignments..

RELATIONSHIP-ORIENTED ATTITUDES RELATIONSHIP-ORIENTED ATTITUDES AND BEHAVIORSAND BEHAVIORS

Page 25: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

4. Satisfaction of human needs Energizing people and satisfying their needs and giving them a

sense of belonging, recognition, self esteem and promoting their self value.

5. Providing meaning for people Formulating a vision in which the leader employees the right

man for the right job and makes work a pleasure for people.

6. Emotional support and encouragement Demonstrating supportive behavior towards team members and

providing emotional support to strengthen self esteem.

7. Promotion of Principles and Values Encouraging managers and employees to conduct their work at

high moral levels and ensure that the values and principles followed promote human welfare and general good.

Page 26: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Super LeaderSuper LeaderOne who leads others to lead themseleves, by One who leads others to lead themseleves, by acting as a teacher as a coach, not a director. He acting as a teacher as a coach, not a director. He encourages people to self direct themselves with encourages people to self direct themselves with minimum external control.minimum external control.

He emphasizes on his people to develop productive, He emphasizes on his people to develop productive, constructive thinking to gain control on their constructive thinking to gain control on their behavior.behavior.

His modus operandi is based on following His modus operandi is based on following attitudes and behavior:attitudes and behavior:

a.a. Identification and replacement of destructive beliefs and Identification and replacement of destructive beliefs and assumptionsassumptions

b.b. Encouraging positive and constructive self talkEncouraging positive and constructive self talkc.c. Use of presentations as a tool for visualizing and Use of presentations as a tool for visualizing and

communicative methods for improving performance. communicative methods for improving performance.

Page 27: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Conceptualizing LeadershipConceptualizing Leadership

AssignmentAssignment

Can you give an example of Can you give an example of someone you think is a good someone you think is a good leader? Why?leader? Why?

What are characteristics of good What are characteristics of good leaders?leaders?

Page 28: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Elements of Productive Thinking as Elements of Productive Thinking as Part of LeadershipPart of Leadership

• No destructive beliefs and assumptions

•Positive self-talk

•Visualization of effective Performance

Page 29: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

The six most important words:

"I admit I made a mistake.“

The five most important words: "You did a good job.“

The four most important words: "What is your opinion.“

The three most important words: "If you please.“

The two most important words: "Thank you.“

The one most important word: "We“

The least most important word:"I"

Page 30: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

For your attention and participation!

Zaheer

[email protected]

Page 31: CHARISMATIC & TRANSFORMATIONAL LEADERSHIP Charisma and Charismatic Leadership Charisma and Charismatic Leadership The Effects Of Charisma The Effects Of.

Business ScenarioBusiness ScenarioModern business practices are Modern business practices are knowledge driven organizationsknowledge driven organizations, ,

characterized by characterized by rapid change rapid change

innovation and increased specializationinnovation and increased specialization.. They call now more than ever for They call now more than ever for integrative leadersintegrative leaders..

Business Definition for : LeadershipBusiness Definition for : LeadershipA Leader in this scenario is one who has the capacity to A Leader in this scenario is one who has the capacity to establish direction and to influence and align others establish direction and to influence and align others toward a common goal, motivating and committing them toward a common goal, motivating and committing them to action and making them responsible for their to action and making them responsible for their performanceperformance..

I m p l i c a t i o nI m p l i c a t i o nA Leader in the business world of today must be a A Leader in the business world of today must be a person who has integrated in himself demands listed in person who has integrated in himself demands listed in each of the following theories of leadership:each of the following theories of leadership:..

Great man theory and trait theoryGreat man theory and trait theory…..….. Leaders must Leaders must possess certain innate personal qualitiespossess certain innate personal qualities that distinguish that distinguish them from others and enable them to influence people. them from others and enable them to influence people.

Behaviorist theory of leadershipBehaviorist theory of leadership…………Leaders must Leaders must demonstrate adequate action and behaviordemonstrate adequate action and behavior, rather than , rather than have personality only. have personality only.

Contingency & Situational theoryContingency & Situational theory…..…..Leaders Leaders must adapt must adapt their attitude & style to different situations totheir attitude & style to different situations to meet meet various internal and external contingency in order to get various internal and external contingency in order to get the best from their team.the best from their team.