Chapter 9 Working With Others Chapter 9 Working With Others Lesson 9.1 Building Relationships Lesson...

Chapter 9Working With Others

Chapter 9Working With Others

Lesson 9.1 Building Relationships


2Chapter 9 Working With Others

Building RelationshipsBuilding Relationships

DiscoverDiscover

The key to getting along with others

How to build relationships with other people

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DiscoverDiscover

The part self-esteem plays in relationships

How to deal with conflicts between people



Why It’s ImportantWhy It’s Important

Getting along with others will help you at home, at school, and on the job.



Key TermsKey Terms

relationshipsrespectempathizeself-esteemconflictprejudice

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Key TermsKey Terms

mediatorcompromiseconflict resolution




Think about all your relationships—your connections or dealings with other people.




The key to getting along with people is respect, or consideration for others.



Respect Is the KeyRespect Is the Key

Employers take social skills seriously.

They know that employees who have social skills have the key to good relationships in the workplace.



Getting Along With OthersGetting Along With Others

When you get along with coworkers and others at work, you will do a better job.

You will also enjoy your work more.



Ways to Build RelationshipsWays to Build Relationships

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Graphic OrganizerGraphic Organizer

Treat people as you would like to be

treated.

Treat people as you would like to be

treated.Be thoughtful and considerate.Be thoughtful and considerate.

Try to understand the other person’s side.

Try to understand the other person’s side.

Empathize—Try to see things from the other person’s point of view and understand his or her situation.

Empathize—Try to see things from the other person’s point of view and understand his or her situation.

Speak carefully.Speak carefully. Think of the way others will feel when they hear what you have to say.Think of the way others will feel when they hear what you have to say.



Ways to Build RelationshipsWays to Build RelationshipsGraphic OrganizerGraphic Organizer

Listen when others talk.

Listen when others talk.

Let other people know you’re interested in them.Let other people know you’re interested in them.

Help others.Help others. Lend a hand if you see someone having trouble doing something.Lend a hand if you see someone having trouble doing something.

Be friendly.Be friendly. Be pleasant and smile.Be pleasant and smile.

Have a sense of humor.

Have a sense of humor.

Find ways to see the light side of a situation.Find ways to see the light side of a situation.



Getting Along With YourselfGetting Along With Yourself

How you feel about yourself—your self-esteem—affects how you get along with others.

Self-esteem is your recognition and regard for yourself and your abilities.



Dealing With ConflictDealing With Conflict

Even when people do their best to get along, conflicts can arise.

A conflict is a strong disagreement.



Causes of ConflictsCauses of Conflicts

Conflicts have a variety of causes.

Some are based on misunderstandings.




Other conflicts come about because people have different beliefs or opinions, or because of gossip and teasing, or jealousy.




Prejudice is another cause of conflict.

Prejudice is a negative attitude toward a person or group that is not based on facts or reason.



Resolving ConflictsResolving Conflicts

No matter what its cause, a conflict is like any other problem.

To deal with a conflict, you need good problem-solving skills.




If you can’t agree, you may need to ask someone to act as a mediator.

A mediator is someone who helps opposing people or groups compromise, or reach an agreement.




At work, a step-by-step process called conflict resolution may be used to settle disagreements.



Steps in Conflict ResolutionSteps in Conflict ResolutionGraphic OrganizerGraphic Organizer

Take turns describing the problem from different points of view.1. Define the problem.

Offer solutions to the problem.2. Suggest possible solutions.

Discuss the suggested solutions.3. Evaluate possible solutions.

Brainstorm possible compromises. Then try to agree to a compromise solution.4. Come to a compromise.

Invite a third person to listen and make suggestions for a solution.5. Get another point of view.

Ask a mediator to make the final decision.6. Ask someone else to decide.



Preventing ConflictsPreventing Conflicts

When you feel yourself getting angry, try these ways of cooling off:

Take a deep breath and count to 10.Go for a walk or do something else that is physical. continuedcontinued



Preventing ConflictsPreventing Conflicts

Laugh it off and walk away.Take a few minutes to have a “talk” with yourself.Remind yourself of the reasons you don’t want to get angry.



Can you have good relationships with other people if you have low self-esteem? Explain.

If you are not positive and respectful to yourself, you will have a much more difficult time being positive and respectful toward other people.

Can you have good relationships with other people if you have low self-esteem? Explain.

If you are not positive and respectful to yourself, you will have a much more difficult time being positive and respectful toward other people.

Critical Thinking Review

Critical ThinkingCritical Thinking

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How does learning to do something new help increase your self-esteem?

When you learn to do something new, you realize what you are capable of doing, and the experience gives you confidence in yourself.

How does learning to do something new help increase your self-esteem?

When you learn to do something new, you realize what you are capable of doing, and the experience gives you confidence in yourself.

Critical Thinking Review

Critical ThinkingCritical Thinking

QQ

AA

End of Chapter 9Working With Others

End of Chapter 9Working With Others



Chapter 9 Working With Others Chapter 9 Working With Others Lesson 9.1 Building Relationships Lesson...

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