Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey...
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Transcript of Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey...
![Page 1: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/1.jpg)
Chapter 7: Types of Interviews
![Page 2: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/2.jpg)
Information-Gathering Interview
• Types– Investigative– Survey– Diagnostic– Research– Exit
![Page 3: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/3.jpg)
Information-Gathering Interview
• Approach– Collect background
information– Define interview goals
& questions– Choose right
interviewee
![Page 4: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/4.jpg)
Career Research Interview
• Value of personal contacts– Conduct research– Be remembered– Gain referrals
• Choosing interviewees
• Contacting interviewees
• Following up
![Page 5: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/5.jpg)
Employment Interview
Pre-Interview Steps• Conduct background
research
• Contact potential employers– Cover letter– Resume
![Page 6: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/6.jpg)
Employment Interview
Pre-Interview Steps• Prepare for formats
– Panel interview– Stress interview– Audition interview– Behavioral interview
• Think constructively
![Page 7: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/7.jpg)
Employment Interview
During the Interview• Anticipate key questions
– Educational background– Work experience– Career goals– Personal traits– Knowledge of organization & job
![Page 8: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/8.jpg)
Employment Interview
During the Interview• Respond to employer’s
needs & concerns
• Be honest
• Emphasize positive
![Page 9: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/9.jpg)
Employment Interview
During the Interview• Back up answers with
evidence (PAR)– Problem– Action– Result
• Keep answers brief
![Page 10: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/10.jpg)
Employment Interview
During the Interview• Be enthusiastic
• Have your questions answered
• Rehearse interview
![Page 11: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/11.jpg)
Employment Interview
• Thank-you letter– Demonstrates courtesy– Reminds employer of you– Provide facts– Reminder of promises– Correct misunderstandings
Post-Interview Follow Up
![Page 12: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/12.jpg)
Employment Interview
Interviewing and Law• BFOQ• Responding to illegal questions
– Answer– Seek explanation– Redirect– Refuse to answer
![Page 13: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/13.jpg)
Performance Appraisal Interview
Definition and Importance• Let employee know where
he/she stands
• Develop employee skills
• Improve employment relationship
![Page 14: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/14.jpg)
Performance Appraisal Interview
• Help management learn employee point of view
• Counsel employee
• Set goals for future
Definition and Importance
![Page 15: Chapter 7: Types of Interviews. Information-Gathering Interview Types –Investigative –Survey –Diagnostic –Research –Exit.](https://reader035.fdocuments.net/reader035/viewer/2022081501/56649e615503460f94b5c490/html5/thumbnails/15.jpg)
Performance Appraisal Interview
Steps in Appraisal Process• Review progress
• Discuss successes, problems, and needs– Accurate feedback– Job-related feedback
• Set goals
• Review and respond