Chapter 7

Conflict Resolution

Health Inventory

1. When I am involved in a conflict, I try to listen to what the other person has to say.a)always b)sometimesc)never2. I walk away from conflicts that are not worth my time and energy.a)always b)sometimesc)never3. I seek help when I cannot resolve a conflict on my own.a)always b)sometimesc)never

Lesson 1

I CAN:-Explain some reasons why conflicts occur.-Describe different kinds of conflict.-Develop healthy and effective ways to deal with bullying.

Words to Know

~conflict ~bully~labeling ~prejudice~escalate~revenge~mob mentality ~conflict resolution~win-win solution ~mediation~neutral~compromise

Conflict

Lesson 1 ~ The Nature of Conflict

What is Conflict?~a disagreement between people with opposing viewpoints, ideas, or goals

WHY DO CONFLICTS OCCUR?Conflicts can be caused by a difference of opinion over just about anything. They can occur over relationships, space or property. They can also be about power, rewards, or privelages.

Where do you think kids your age encounter conflict the most?

Kinds of Conflict

Interpersonal & Internal

Interpersonal-between two or more people

Internal-take place inside your own mind(Examples??)

Conflicts at Home

What kinds of conflict occur at home?

Conflicts with parents or guardians usually occur over limits, responsibilities, and expectations.

When conflicts like these come up, try to remember that parents set limits to ensure their children’s well being. They are responsible for keeping you safe and healthy.

Conflicts Outside the Home

What kinds of conflict occur at school?

You spend much of your day at school. As a result, many of the conflicts you have outside the home relate to school, friends, and peers.

Conflict vs Bullying

What is the difference?

Bullying

Imbalance of POWER-walking away takes the bully’s powerLabeling - name-callingPrejudice - a negative and unjustly formed opinion, usually against people of a different racial, religious, or cultural group

**Words should be used to build people up, not to tear them down.

Lesson 2I CAN:~identify factors that build conflicts~prevent conflicts from becoming serious~develop stress-management techniques to release anger

Lesson 2 ~ Preventing Conflict

Why Conflicts Build~Many conflicts do not go beyond an exchange of words.

Others escalate, or become more serious.

THE WARNING SIGNSThe Warning Signs of Building ConflictPHYSICAL SIGNS EMOTIONAL SIGNS

A knot in the stomach Feeling concerned

Faster heart rate Getting defensive

A lump in the throat Wanting to cry

Balled up fists Not feeling valued

Cold or sweaty palms Wanting to lash out

A sudden surge of energy Wanting to escape

Conflict

MOB MENTALITY-this is acting or behaving in a certain and often negative manner because others are doing it

Conflict Causes

AngerJealousy

Alcohol & Other DrugsGroup

Pressure

ConflictRevenge - punishment, injury, or insult to the person seen as the cause of the strong emotion, “payback”

Talking about feelings of jealousy or anger with a trusted adult is a better idea than seeking revenge.

**You could end up hurting someone or getting hurt your self.

Preventing Conflicts from Building

• Learn to understand your feelings.• Keep your conflicts private.• Avoid using alcohol or other drugs.• Show respect for yourself and for

others.• Learn to accept others.• Try putting yourself in the other

person’s situation.

Exit Slip1. EvaluateAndy and his best friend, Jake, tried out for the concert band. Jake made it, but Andy did not. Now Andy can not bring himself to congratulate Jake, but he is not sure why. Tell what Andy may be feeling and what he can do about it.

2. Name two ways to prevent conflicts from building.

Lesson 3: Resolving Conflicts

I can…

Demonstrate effective skills for resolving conflictRecall the steps of the mediation processIdentify traits of a good mediator

Resolving Conflicts

conflict resolution

win-win solution

mediation

compromise

Resolving Conflicts

Quick Write Activity

Write two ways of communicating that could lead to conflict. Next to each, write how the same idea could be expressed in a more positive way.

Finding Constructive Solutions

Conflict Resolution means solving a disagreement in a way that satisfies both sides

Conflict Resolution

Conflict Resolution is a skillRemember the acronym T.A.L.K

Take a time-out:Wait at least 30 minutes

before you discuss the situation with the other personThis will give you a chance to calm down and think clearly.

Conflict Resolution

Allow each person to tell his or her side.

Each person should have a chance to explain his or her feelings without interruption.

Conflict Resolution

Let each person ask questions.Each person should have the

chance to question the other. Stay calm and respectful.

Conflict Resolution

Keep brainstorming.Be open to trying different

solutions that will satisfy you both.

Conflict Resolution

Winners or Losers?

When one person gets their way, it doesn’t mean that they have ‘won’ and you have ‘lost.’ When the T.A.L.K. strategy is used, a win-win situation is possible.

A Need for Mediation

If you can not reach a solution, a third person, or