Chapter 6

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Chapter 6 Completing Business Messages Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall 1 Chapter 6 -

description

Chapter 6. Completing Business Messages. Learning Objectives. Revising and evaluating messages Improving readability of messages Improving clarity and conciseness Understanding effective design Proofreading business messages Distributing your messages. - PowerPoint PPT Presentation

Transcript of Chapter 6

Page 1: Chapter 6

Chapter 6

Completing Business Messages

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Page 2: Chapter 6

Learning Objectives1. Revising and evaluating messages2. Improving readability of messages3. Improving clarity and conciseness4. Understanding effective design 5. Proofreading business messages6. Distributing your messages

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Page 3: Chapter 6

Revising Your Message: Evaluating the First

Draft

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Page 4: Chapter 6

The Revision Process

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•Content•Organization•Proper Tone

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Evaluate, Edit, and Revise the Work of

Others

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•Writer’s Success•Writer’s Intent

Page 6: Chapter 6

Summary of Discussion

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Page 7: Chapter 6

Revising to Improve Readability

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Page 8: Chapter 6

Sentence Length

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•Up to 15 Words•15 – 25 Words•Over 25 Words

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Paragraph Length•Appearance •Readability•Emphasis

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Idea Sequence

Visual Impact

Complex Topics

Main Points

Skimming

Readers

Lists and Bullets

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Headings and Subheadings

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Descriptive Informative

Organization

Attention

Connection

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Summary of Discussion

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Page 13: Chapter 6

Editing for Clarity and Conciseness

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Page 14: Chapter 6

Editing for Clarity

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•Long Sentences

•Hedging Sentences

•Faulty Parallelism

•Dangling Modifiers

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•Noun Sequences

•Camouflaged Verbs

•Sentence Structure

•Awkward References

Editing for Clarity

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Page 16: Chapter 6

Edit for Conciseness

Unneeded Wordsand Phrases

Long Wordsor Phrases

RedundantCombinations

“It is/There are”Starters

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Page 17: Chapter 6

Revise with Technology

Spell Checker

Thesaurus

Software Features

Grammar Checker

Style Checker

Software Tools

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Page 18: Chapter 6

Summary of Discussion

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Page 19: Chapter 6

Producing Your Message

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Page 20: Chapter 6

Design for Readability

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•Consistency•Balance•Restraint•Detail

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Document Design

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•White Space•Margins•Justification•Typefaces•Type Styles

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Multimedia Documents

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•Convey Information

•Engage Audiences

•Express Emotions

•Allow Personalization

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Multimedia Design

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Required Skills

Multimedia Tools

Time and Cost

Content

Message Structure

Compatibility

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Production Technology

• Templates, themes, and style sheets• Page setup features• Column and paragraph formatting• Numbered and bulleted lists• Information in tables• Pictures, textboxes, and objects

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Formatting Business Letters

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Letterhead Stationery

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Date Inside AddressSalutation

The Message

Complimentary CloseSignature

Block

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Formatting Memos

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Memo Title

Headings

The Message

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Summary of Discussion

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Page 28: Chapter 6

Proofreading Your Message

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Page 29: Chapter 6

Careful Proofreading

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•Multiple Passes•Perceptual Tricks•High-Priority Items•Sufficient Distance

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Careful Proofreading

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•Vigilance•Concentration•Paper Documents•Sufficient Time

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Summary of Discussion

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Page 32: Chapter 6

Distributing Your Message

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Page 33: Chapter 6

Distributing Messages

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•Cost Concerns•Convenience•Time Issues•Security/Privacy

Page 34: Chapter 6

Summary of Discussion

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Page 35: Chapter 6

Chapter 6

Completing Business Messages

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Page 36: Chapter 6

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