Chapter #3 Making Consumer Choices. Health Consumer Anyone who purchases or uses health products or...
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Transcript of Chapter #3 Making Consumer Choices. Health Consumer Anyone who purchases or uses health products or...
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Chapter #3
Making Consumer Choices
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Health Consumer
• Anyone who purchases or uses health products or services
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MEDIA
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ADVERTISING
• A written or spoken media message designed to interest consumers in purchasing a product or service
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ADVERTISING TECHNIQUES
• BANDWAGON – Group of people using a product or service
• Hidden Message – Everyone is using it you should to
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ADVERTISING TECHNIQUES
• Rich and Famous – Product displayed in expensive home
• Hidden Message – It will make you rich and famous
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ADVERTISING TECHNIQUES
• Free Gifts – Redeemable coupons for merchandise
• Hidden Message – It’s to good of a deal to pass up
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ADVERTISING TECHNIQUES
• Great Outdoors – Scenes of Nature
• Hidden Message – If it’s associated with nature it must be healthy
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ADVERTISING TECHNIQUES
• Good Times – People smiling and laughing
• Hidden Message – This product will add fun to your life
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ADVERTISING TECHNIQUES
• Testimonial – People for whom the product has worked
• Hidden Message – If it worked for them it will work for you, too
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Comparison Shopping
• Method of judging the benefits of different products by comparing several factors, such as quality, features, and cost
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Comparison Shopping• Criteria to Consider• Cost – Decide on a price range, look at
prices in different stores
• Features – Decide what features are important to you
• Quality – Well made products offer superior performance
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Comparison Shopping• Criteria to Consider
• Warranty – Know what is covered with warranty.
• Safety – When choosing sports, recreation, or home safety products safety should be foremost in your mind
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Underwriters Laboratory
• A product-safety testing and certification organization.
• UL logo on electrical appliances, fire extinguishers, and other products indicates that the product has passed strict safety standards
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ANSI
• American National Standards Institute – monitor safety standards for helmets and other protective equipment
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SNELL
• The Snell Memorial Foundation has independently tested manufacturer's helmets since 1957. Has established standards for auto racing, motorcycling, bicycling, rollerblading and skateboarding, snowboarding and skiing,
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Second Page
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Chapter 3Lesson 2
Choosing Community Health Services
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Health Care System
• All the medical care available to a nation’s people, the way they receive care, and the method of payment
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Health CARE PROVIDERS
• Primary Care Physicians – Medical Doctors who provide physical check-ups and general care / Includes school nurses and dentists
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Health CARE PROVIDERS
• Specialist – Medical Doctors trained to handle a particular kind of patient or medical condition
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SOME HEALTH CARE SPECIALIST
Dermatologist Skin diseases
Neurologist Nervous system
Orthopedist Skeletal deformities
Pediatrician Children’s health
Ophthalmolgist Care of the Eyes
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FACILITIES FOR HEALTH CARE SERVICES
• Private Practice – Physicians are in practice for themselves
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FACILITIES FOR HEALTH CARE SERVICES
• Clinics – Outpatient care in a community clinic
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FACILITIES FOR HEALTH CARE SERVICES
• Group Practice – Share office space, equipment, and support staff
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• Hospitals – out patient and in patient services
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FACILITIES FOR HEALTH CARE SERVICES
• Emergency Rooms – Provide care for potentially life threating illness and injury
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FACILITIES FOR HEALTH CARE SERVICES
• Urgent Care Centers – staffed by primary care physicians, usually handle non life threating emergencies
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HOW WE PAY FOR HEALTH CARE
• Health Insurance – Plan in which private companies or government programs pay for part or all of a persons medical cost
• Managed Care – Emphasize preventative care and reduce physicians charges for their members
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TYPES OF MANAGED CARE
• Health Maintenance Organization (HMO)– Members pay a monthly premium – Receive most or all medical services with
few or no out of pocket expenses– Some require a small “co-pay” for visits– Members can see only those physicians who
have signed an agreement with the HMO
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TYPES OF MANAGED CARE
Preferred Provider Organization PPO Members pay a monthly premium Receive most or all medical services with few
or no out of pocket expenses Some require a small “co-pay” for visits Members CAN use physicians outside of plan
– But doing so results in higher out of pocket expenses
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MANAGED CARE
Premium Office Visit
INS Cost CO-PAY INS PAYS
HMO$200 $100 $80 $10 $70
PPO$200 $100 $100 $30 $70
POS$300 $50
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TYPES OF MANAGED CARE
•Point of Service Plans–May choose providers inside or out-side the plan. Choosing an outside provider often results in higher premiums and higher out-of-pocket expenses
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GOVERNMENT SPONSERED HEALTH CARE
MEDICARE MEDICAID
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MEDICAID• Medicaid is the United
States health program for certain people and families with low incomes and resources.
• Jointly funded by the state and federal governments, and is managed by the states.
• including low-income adults, their children, and people with certain disabilities.
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MEDICARE• Social insurance
program, administered by the U.S. government that guarantees access to health insurance for Americans ages 65 and older and younger people with disabilities
• Medicare spreads the financial risk associated with illness across society to protect everyone
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MEDICARE
PART A PART B• Covers:
– Hospital Care– Skilled Nursing facility
care– Nursing home care– Hospice– Home health services
• Medically necessary services:
• Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted standards of medical practice.
• Preventive services: Health care to prevent illness (like the flu)
• Mental Health
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TRENDS IN HEALTH CARE
• Birthing Centers – Home like setting for birthing. Usually less expensive than hospital
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TRENDS IN HEALTH CARE
• Drug Treatment Centers – Specialize in treating people with drug and alcohol problems
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TRENDS IN HEALTH CARE
• Assisted Living Centers – Provide short and long term care for people who need help with daily tasks, but do not require professional medical care
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TRENDS IN HEALTH CARE
• Hospices – Provides care for people who are terminally ill
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TRENDS IN HEALTH CARE
• Telemedicine – Practice of medicine over distance through the use of telecommunications
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Lesson 3Managing
Consumer Problems
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HEALTH FRAUD
• Sale of worthless products or services that claim to prevent diseases or cure other health problems
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mALPRACTICE
• Failure by a health care professional to meet accepted Standards
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CONSUMER ADVOCATES
• People or groups whose sole purpose is to take on regional, national, and even international consumer issues
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Lesson 4Understanding Public Health
Services
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PUBLIC HEALTH
• A community wide effort to monitor and promote the welfare of the population
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PUBLIC HEALTH AT THE LOCAL LEVEL
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HEALTH AT THE NATIONAL LEVEL
• Department of Health and Human Services – Oversees more than 300 health related programs
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PUBLIC HEALTH AT THE NATIONAL LEVEL
• Environmental Protection Agency – EPA – Responsible for protecting the country’s air, water and land
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PUBLIC HEALTH AT THE NATIONAL LEVEL
• Occupational Safety and Health Administration (OSHA) – Works to prevent injuries and safeguard the health of workers
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PUBLIC HEALTH AT THE NATIONAL LEVEL
• U. S. Department of Agriculture – Leads federal anti-hunger effort with food stamps, school lunch and school breakfast programs
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PUBLIC HEALTH AT THE NATIONAL LEVEL
• Food and Drug Administration – Ensures the safety of food, drugs, and cosmetics
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PUBLIC HEALTH AT THE NATIONAL LEVEL
• Centers for Disease Control and Prevention – Conducts research and collects data to help control the spread of diseases.
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PUBLIC HEATH ON A GLOBAL SCALE
• World Health Organization (WHO) – Agency of the United Nations plays a leading role in the eradication of communicable disease throughout the world.
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PUBLIC HEATH ON A GLOBAL SCALE
• INTERNATIONAL RED CROSS – Mission is to protect victims of international and internal armed conflicts. Including
– war wounded
– prisoners,
– refugees,
– civilians, and othe non-combatants
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RED CROSS
• International relief and development programs.
• Domestic disaster relief• Community services that help the needy• Comfort for military members and their family
members• Collection processing and distribution of blood
and • Educational programs