Chapter 2 Values, Attitudes, Emotions and Culture: The · PDF fileChapter 2 Values, Attitudes,...

Full file at https://fratstock.eu
Chapter 2 Values, Attitudes, Emotions and Culture: The Manager as a
Person
TB-1
True/False Questions
1. PAETEC Communications is an example of a firm with a culture that hurts its
financial performance.
Ans: False Page: 41 LO: 5 Difficulty: Easy
AACSB: 10 BT: Knowledge
2. The way people react to different situations depends solely on their personality.
Ans: False Page: 43 LO: 1 Difficulty: Moderate
AACSB: 10 BT: Comprehension
3. There is no single right or wrong trait for becoming an effective manager.
Ans: True Page: 44 LO: 1 Difficulty: Easy
4. People who are low on extraversion tend to be sociable, outgoing, and friendly.
5. People who are low on negative affectivity tend to be low on extroversion.
6. The tendency of a person to feel distress and to be critical of self and others is called
locus of control.
7. The tendency of a person to get along well with other workers is called positive
affectivity.

Person
TB-2
8. Conscientiousness has been found to be a good predictor of job performance for many
kinds of jobs, including managerial positions.
9. Managers who believe that they are responsible for their own success or failure are
said to have a high external locus of control.
10. Managers who believe that forces that exist outside of their own control are primarily
responsible for their own success or failure are said to have a high internal locus of
control.
11. Effective managers do not need to have a high internal locus of control.
12. Research suggests that a high need for power is not especially important for top
managers.
13. A manager who has a strong interest in performing challenging tasks in order to meet
his or her own standards of excellence is said to have a high need for power.
14. A personal conviction about lifelong goals or objectives is called a terminal value.

Person
TB-3
15. The collection of feelings and beliefs that workers have about their current jobs is
known as job satisfaction, but for managers this is called organizational commitment.
16. In general, top managers tend to be less satisfied with their jobs than entry-level
workers.
17. Satisfied managers are more likely to perform organizational citizenship behaviors
than dissatisfied managers.
Ans: True Page: 53 LO: 2 Difficulty: Moderate
18. Satisfied managers are more likely to look for new career opportunities outside the
organization.
19. Downsizing tends to increase employee satisfaction because employees' increased
workloads make them feel more responsible and empowered.
20. When companies lay off managers, the satisfaction level of managers who remain
tends to rise.
21. Organizational commitment is likely to help managers perform some of their
figurehead and spokesperson roles.

Person
TB-4
22. Differences in levels of job satisfaction and organizational commitment among
managers in different countries are likely to exist.
23. Managers in the U.S. are better protected from being fired or laid off that those in
Germany.
24. People who are extraverted are more likely to experience positive moods than people
who are introverted.
25. Emotions are more intense feelings than moods.
26. Subordinates of managers who experience positive moods at work may perform better
than subordinates of managers with negative moods.
27. Positive moods may promote critical thinking.
28. Emotional intelligence is about understanding and managing the moods and emotions
of others, but not oneself.

Person
TB-5
29. Managers and workers play equally important roles in the formation of organizational
culture.
30. The personal characteristics of the founders of organizations can have a strong
influence on the culture that is created.
31. If an organization has a strong culture, it is appropriate for us to think of that culture as
the organization's personality.
32. The attraction-selection-attrition framework attempts to explain how the personality of
the founder influences the organization's culture.
33. Managers who are satisfied with their jobs, committed to their organizations, and
experience positive moods can cause others to have similar attitudes and moods.
34. The process by which managers learn an organizations values and norms is called
organizational commitment.
35. Disney is an example of an organization with a weak culture and a weak socialization
process.

Person
TB-6
36. A new employee at Disney attends Disney University. This is a rite of enhancement.
37. Rites of integration make employees feel connected to each other.
38. How people dress in an organization is part of its language.
39. Organizational culture controls the behaviors of working level employees, but not
managers.
Ans: False Page: 65 LO: 5 Difficulty: Hard
40. Culture affects many things, but it does not affect th

Chapter 2 Values, Attitudes, Emotions and Culture: The · PDF fileChapter 2 Values, Attitudes,...

Documents

Transcript of Chapter 2 Values, Attitudes, Emotions and Culture: The · PDF fileChapter 2 Values, Attitudes,...

Jan 10 . Emotions and Attitudes

4. Values, Attitudes, Emotions, Moods and Job Satisfaction 61 ¢â‚¬â€œ 92 Values ¢â‚¬â€‌ Attitudes ¢â‚¬â€‌ Emotions

HEALTHY EMOTIONS & ATTITUDES IN RELATIONSHIPS EMOTIONS & ATTITUDES IN RELATIONSHIPS TODAY Zona Segura

Emotions, Attitudes and Job Satisfaction

Understanding public attitudes towards refugees and migrants .â€¢ Engaging effectively with public attitudes towards refugees and ... emotions and values around which attitudes

Chapter 3 Values, Attitudes, Emotions and Culture: The Manager as a Person

Emotions, values, attitudes

Chapter 02 Values, Attitudes, Emotions, and Culture: The ... subordinates and takes time out for all

Values and Attitudes

Values Attitudes and Emotions

OB (Emotions and Attitudes)

Values, Attitudes, Emotions, and Culture: The Manager as a ... Chapter 02 - Values, Attitudes, Emotions,

Relationships between personality, cortisol, dreaming and ... emotions, values, attitudes, habits, prejudices

Full file at :// .Chapter 02 Values, Attitudes, Emotions, ... Multiple Choice Questions ... The tendency

3 values,attitudes,personality&emotions

Teaching Attitudes Bob Kirk. Attitudes A framework of values and beliefs Components (can be positive or negative) Emotions Behaviours Thoughts Attitudes

Values, attitudes and emotions - .90 CHAPTER 3 Values, attitudes and emotions As can be seen in this opening case study, peopleâ€™s feelings and emotions inœ uence how they

Emotions and attitudes

3-1©2005 Prentice Hall Understanding and Managing Organizational Behavior 4th Edition 3: Values, Attitudes, Moods, and Emotions Chapter 3: Values, Attitudes,

Workplace emotions, attitudes and stress