Chapter 14

© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 1

Applying and Applying and Interviewing for Interviewing for

EmploymentEmployment

Applying and Applying and Interviewing for Interviewing for

EmploymentEmployment


Employment Employment MessagesMessages

Applications Inquiries Follow-Ups

Résumé Support Documents


Tips for Application Tips for Application LettersLetters

Be Clear and SpecificBe Clear and Specific

Avoid Discussing SalaryAvoid Discussing Salary

Show Some PersonalityShow Some Personality

Show You Are InformedShow You Are Informed

Keep the Letter ShortKeep the Letter Short

Aim for High QualityAim for High Quality


Types of Application Types of Application LettersLetters

Getting AttentionGetting AttentionGetting AttentionGetting Attention

Building InterestBuilding InterestBuilding InterestBuilding Interest

Increasing DesireIncreasing DesireIncreasing DesireIncreasing Desire

Motivating ActionMotivating ActionMotivating ActionMotivating Action

SolicitedSolicited UnsolicitedUnsolicited


Application Follow-UpsApplication Follow-Ups

Update Application

Demonstrate Interest

Show Persistence

Underscore Commitment


Employment Employment InterviewsInterviews

Organization’sOrganization’sMain ObjectiveMain Objective

Applicant’s Applicant’s Main ObjectiveMain Objective

Match Applicantswith the Organization

Match Applicantswith the Organization

Match Goals and Capabilities with the Job

Match Goals and Capabilities with the Job


Typical Interview Typical Interview SequenceSequence

Applicant’sObjectives

Employer’sObjectives

HiringDecision

HiringDecision

The InterviewProcess

The InterviewProcess

ScreeningStage

ScreeningStage

SelectionStage

SelectionStage Final StageFinal Stage


Common Interview Common Interview TypesTypes

Open-EndedOpen-EndedOpen-EndedOpen-Ended

GroupGroupGroupGroup

StructuredStructuredStructuredStructured

VideoVideoVideoVideo

SituationalSituationalSituationalSituational

StressStressStressStress


What Do Employers What Do Employers

Seek?Seek?QualificationsQualificationsOrganization FitOrganization Fit

BackgroundBackgroundBackgroundBackground

StyleStyleStyleStyle

PersonalityPersonalityPersonalityPersonality

Skills Skills Skills Skills

AbilitiesAbilitiesAbilitiesAbilities

KnowledgeKnowledgeKnowledgeKnowledge


Preemployment Preemployment TestingTesting

Substance TestsSubstance Tests

Personality ProfilesPersonality Profiles

Background ChecksBackground Checks

Integrity TestsIntegrity Tests

Job SkillsJob Skills


Interview Interview PreparationPreparation

Conduct preliminary research

Think ahead about questions

Build your confidence

Polish your interview style

Plan to look your best

Be ready when you arrive


Conduct Conduct Preliminary ResearchPreliminary ResearchThe Organization The Opportunity

1. Corporate name

2. Age and location

3. Products or services

4. Industry Position

5. Earnings and Growth

6. Overall Structure

1. Job Title

2. Job Functions

3. Job Qualifications

4. Career Path

5. Salary Range

6. Travel and relocation


Plan for QuestionsPlan for Questions

SkillsSkillsSkillsSkills

GoalsGoalsGoalsGoals

AchievementsAchievementsAchievementsAchievements

InterestsInterestsInterestsInterests

AttitudesAttitudesAttitudesAttitudes

RelationshipsRelationshipsRelationshipsRelationships


Prepare Some Prepare Some QuestionsQuestions

• Do I like these people?

• Will I enjoy the work?

• Do I want this job?

• Does the job pay well?

• Who will supervise me?

• What about my future?


Build Your Build Your ConfidenceConfidence

Minimize Weaknesses

Maximize Strengths

Manage Apprehension


Polish Your StylePolish Your Style

Mock InterviewsMock Interviews

Nonverbal SkillsNonverbal Skills

Voice TrainingVoice Training


Plan to Look GoodPlan to Look Good

Business ClothingBusiness Clothing

Good GroomingGood Grooming

Appropriate BehaviorAppropriate Behavior


Arrive PreparedArrive Prepared

PaperworkPaperwork

Travel TimeTravel Time

Waiting TimeWaiting Time


Interviewing for Interviewing for SuccessSuccess

SelectionSelectionInterviewInterview

Stress StrengthsStress Strengths

Sell QualificationsSell Qualifications

Obtain informationObtain information

FinalFinalInterviewInterview

Reveal MotivationsReveal Motivations

Discuss ValuesDiscuss Values

Get the JobGet the Job

ScreeningScreeningInterviewInterview

Differentiate YourselfDifferentiate Yourself

Stress a Key AspectStress a Key Aspect

Demonstrate SkillsDemonstrate Skills


Warm-Up PhaseWarm-Up Phase

Question-Answer StageQuestion-Answer Stage

The Closing PhaseThe Closing Phase

The Interview ProcessThe Interview Process


The Warm-Up PhaseThe Warm-Up Phase

First ImpressionsFirst Impressions

Nonverbal CuesNonverbal Cues

Business EtiquetteBusiness Etiquette


Dealing with QuestionsDealing with Questions

Give Thoughtful AnswersGive Thoughtful Answers

Ask Intelligent QuestionsAsk Intelligent Questions

Pay Careful AttentionPay Careful Attention

Respond to DiscriminationRespond to Discrimination


Close of the InterviewClose of the Interview

Concluding GracefullyConcluding Gracefully

Discussing SalaryDiscussing Salary

Reviewing NotesReviewing Notes


Following Up Following Up After the InterviewAfter the Interview

Thank-You Messages

InquiryMessages


More Follow-Up More Follow-Up MessagesMessages

RequestingRequestingMore TimeMore Time

RequestingRequestingMore TimeMore Time

AcceptingAcceptingJob OffersJob Offers

AcceptingAcceptingJob OffersJob Offers


More Follow-Up More Follow-Up MessagesMessages

DecliningDecliningJob OffersJob Offers

DecliningDecliningJob OffersJob Offers

ResignationResignationLettersLetters

ResignationResignationLettersLetters


Reviewing Key PointsReviewing Key Points

• Writing employment messages

• Understanding the interview process

• Preparing for a job interview

• Interviewing for success

• Following up after the interview

Chapter 14

Technology

Transcript of Chapter 14