Chapter 1 Organisation, Functions and Duties [Section 4(1 ...1)(b)(i)Eng2017-18.pdf · Peon (3) One...
Transcript of Chapter 1 Organisation, Functions and Duties [Section 4(1 ...1)(b)(i)Eng2017-18.pdf · Peon (3) One...
Chapter – 1
Organisation, Functions and Duties
[Section 4(1)(b)(i)]
Particulars of the organization, functions and duties:-
Sl.
No.
Name of the
Organisation Address Functions Duties
1. Bangalore Urban
2nd Addl. District Consumer Disputes Redressal Forum
Ist Floor, BMTC
B-Block, TTMC Building, K.H.Road,
Shanthi Nagar Bangalore 560027.
The Consumer Protection Act, 1986, The Karnataka Consumer Protection Rules 1988. The Consumer Protection Regulations 2005 & other rules for establishment of Consumer Forum.
To redress
the Consumer grievances
within stipulated period and
without following any
lengthy procedure
Chapter – 2
Powers and Duties of Officers and Employees
[Section 4(1)(b)(ii)]
Please provide details of the powers and duties of officers and
employees of the authority by designation as follows:-
Sl.
No.
Name of the
office/employee Designation Duties allotted Powers
1. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
T.SHOBHADEVI
President The President of the District Forum shall discharge the quasi Judicial work under section 11,12,13, 14, 25 & 27 of the Consumer Protection Act 1986. The President of the District Forum shall exercise the Financial powers vested to the Divisional Level Officers. The Post of President is a tenure post for period of 05 years from the date of appointment or up to the age of 65 years whichever is earlier.
A person who is, or has been or is qualified to be a District Judge, who shall be the President of the District Forum under section 10(1)(a) of the C.P. Act
2. Bengaluru 2nd Addl. District
Consumer Forum, BALAKRISHNA V MASALI & V.ANURADHA
Member
The members of the District Forum shall
discharge the Quasi Judicial work along with the President of the District Forum. Under Section 11, 12, 13, 14, 25 & 27 of C.P. Act, 1986. The post of President is a tenure post for period of 05 years from the date of appointment or up to the age of 65 years whichever is earlier.
Two members, one of whom
shall be a woman, who shall be appointed as per section 10(1)(b) of the C.P. Act.
3. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
T.TULASI
Asst. Registrar Cum Asst. Administrative Officer
1. Over all Supervision of the Forum and establishment section.
2. Is to receive complaint, scrutiny the same, prepare checklist and submit before the Forum.
3. To give information to Public regarding filing the case.
4. The Asst. Registrar cum Asst. Admini -strative officer is to carry out the direction issued by the President as well the District Forum Bench.
The Asst. Registrar cum Asst. Administrative officer is the drawing and disbursing officer.
4. Bangalore Urban
2nd Addl. District
Consumer Disputes Redressal Forum
SATHISHA (OOD 4th Addl)
Sheristedar Maintaining accounts, establishment, disposal preparing statements, pay bills /DC bills/ others bills and other works entrusted by the President and Asst. Registrar of the District Forum.
Sheristedar is nothing but Manager of the officer. The Sheristedar shall discharge the work of overall supervision.
5. Bangalore Urban 2nd Addl.
District Consumer Disputes
Redressal Forum
(Vacant)
FDA The First Division Assistant shall discharge the duties of the bench clerk, pending clerk and any other work entrusted by the President and Asst. Registrar of the District Forum
-
6. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
H.A.VANI
Stenographer Incharge of Sheristedar and Maintaining accounts, establishment, disposal preparing statements, pay bills /DC bills/ others bills and other works entrusted by the President and Asst. Registrar of the District Forum.
The Stenographers shall discharge the duties of taking dictation of Judgements at Court hall and chambers of the President and Members of the District Forum. Transcription work through computer, recording deposition at court hall through computer and any other work entrusted by the President, Members, Asst. Registrar of the District Forum.
-
7. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
SULOCHANA J
Stenographer The Stenographers shall discharge the duties of taking dictation of Judgements at Court hall and chambers of the President and Members of the District Forum. Transcription work through computer, recording deposition at court hall through computer and any other work entrusted by the President, Members, Asst. Registrar of the District Forum.
-
8. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
M.JAGADEESH (OOD)
SDA The Second Division Assistant shall discharge the duties of FDA, the bench clerk, pending clerk and any other work entrusted by the Indexing of disposed of files, librarian and Stationary any other work entrusted by the President and Asst. Registrar of the
District Forum.
-
9. Bangalore Urban
2nd Addl. District Consumer
Disputes Redressal Forum
*G.J.KUMAR *INDIRA *RAMADEVI S
Peon (3) One Peon is attached to the President of the District Forum and Court Hall. One peon is attached to the Office of the District Forum. One peon is to do work of night watchman or any other work entrusted by the President of the District Forum
-
Chapter – 3
Procedure Followed in Decision making Process
[Section 4(1)(b)(iii)]
Describe the procedure followed in decision-making by the public
authority
(Deputy Commissioner Officer).
Activity Description Decision making process
Designation of final decision
authority To redress the grievances of the Consumers under the Consumer Protection Act, 1986 .
The District Forum laid in the Consumer Protection Act, 1986 under 11, 12, 13, 14, 15 & 17, 18 & 22D & regulation framed by the National Consumer Disputes Redressal Commission under section 30A of the Consumer Protection Act, 1986, vide its notification No.-105/NCDRC/2005, dt. 31.05.2005.
Under the Consumer Protection Act 1986.
The Hon’ble President of the Karnataka State Consumer Disputes Redressal Commission as the overall administrative control of Karnataka State Consumer Disputes Redressal Commission and District Forum Services.
Chapter – 4
Norms set for the Discharge of Functions
[Section 4(1)(b)(iv)]
Please provide the details of the norms/standards set by the public
authority for the discharge of its functions/delivery of services.
Sl. No.
Function/service
Norms standards of performance
set
Time frame
Reference document
prescribing the norms (Citizen’s
Charter, Service
Chapter etc)
1. The main object of the Forum to redress the Consumer Grievances
The Consumer Protection Act, 1986 and the Regulation framed by the National Consumer Disputes Redressal Commission and Karnataka Consumer Protection Rules 1988.
Since the proceedings before the Forum is of Judicial nature, norms of discharge of the functions of the Forum are available in the Consumer Protection Act, 1986 & Karnataka Consumer Protection
Rules 1988.
The Consumer Protection Act, 1986 and the Regulation framed by the National Consumer Disputes Redressal Commission and Karnataka Consumer Protection Rules 1988.
Chapter – 5
Rules, Regulations, Instructions, Manual and Records, for
Discharging Functions
[Section 4(1)(b) (v) & (vi)]
Please provide list and gist of rules, regulations, instructions, manuals
and records, held by public authority or under its control or used by its
employees for discharging functions in the following format.
1. The Consumer Protection Act, 1986,
2. The Karnataka Consumer Protection Rules 1988.
3. The Consumer Protection Regulations 2005 & other rules for
establishment of Consumer Forum.
Chapter – 6
Categories of Documents held by the Public Authority under its
Control
[Section 4(1) (b) v (i)]
Provide information about the official documents held by the public
authority or under its control.
1. Inward register
2. Local dispatch register
3. Outward register
4. Attendance register
5. Regarding cases registers
6. Case DD register
7. Stamp Register(Govt.)
8. Xerox register
9. Leave register
10. Cash register
11. Pay/DC/TA register
12. Establishment cheque receiving register
13. Establishment Token register
14. Record register
15. Staff service registers
16. Forum saving account Register (SBI Ledger)
17. Stationery issuing register
18. Subject Register(Establishment)
19. Stock Register
20. Furniture Register.
Chapter – 7
Arrangement for Consultation with, or Representation by, the
Members of the Public in relation to the Formulation of Policy or
Implementation thereof
[Section 4(1)(b)(viii)]
Describe arrangements by the public authority to seek
consultation/participation of public or its representatives for
formulation and implementation of policies?
Sl. No.
Function / Service
Arrangements for
consultation with or representation
of public in
relation with policy
formulation
Arrangements for
consultation with or representation
of public in
relation with policy
implementation 1. District Consumer Forum
is constituted under the provisions of the Consumer Protection Act, 1986. Only the Consumers or the aggrieved party shall approach these services.
-- --
Chapter – 8
Boards, Councils, Committees and other Bodies constituted as
part of Public Authority
[Section 4(1)(b)v(iii)]
Please provide information on boards, councils, committees and other
bodies related to the public authority in the following format.
Name of Board, Council
Committee, etc.
Composition Powers & Functions
Whether its Meetings open to
Public / Minutes of its Meetings
accessible for Public
-- -- -- --
Remarks: No Boards Councils, Committee and other bodies are functioning under
the services of Karnataka State Consumer Disputes Redressal Commission and
District Forums.
Chapter – 9
Directory of Officers and Employees
[Section 4(1)(b)(ix)]
Please provide information on officers and employees working in
different units or offices at different levels and their contact.
Sl.
No.
Name of the Offices
/ Employees Designation Office Address
Contact Number / e-
mail ID 1. T.SHOBHADEVI President Bangalore
Urban 2nd
Addl. District Consumer
Disputes Redressal Forum. Ist
Floor, BMTC B-Block, TTMC
Building, K.H.Road, Shanthi Nagar
Bangalore 560027.
080-22108596/
2. BALAKRISHNA V MASALI
Member
Bangalore Urban 2nd Addl. District
Consumer Disputes
Redressal Forum. Ist Floor, BMTC B-
Block, TTMC Building, K.H.Road,
Shanthi Nagar Bangalore
560027.
080-22108596/
3. V.ANURADHA Member
Bangalore
Urban 2nd Addl. District Consumer
Disputes Redressal Forum. Ist
080-22108596/
Floor, BMTC B-
Block, TTMC Building, K.H.Road,
Shanthi Nagar Bangalore 560027.
4. T.Tulasi Assistant Registrar cum Assistant Administrative Officer
Bangalore Urban 2nd
Addl. District Consumer
Disputes Redressal Forum. Ist
Floor, BMTC B-Block, TTMC Building,
K.H.Road, Shanthi Nagar
Bangalore 560027.
080-22108596/
5. SATHISHA (OOD 4th Addl)
Sheristedar As above As above
6. H.A.VANI Stenographer As above As above
7. SULOCHANA J Stenographer As above As above
8. VACANT First Division Assistant
As above As above
9. M.JAGADISH (OOD) SDA As Above As above
10. G.J.KUMAR Group ‘D’ As above As above
11. INDIRA Group ‘D’ As above As above
12. RAMADEVI S Group ‘D’ As above As above
Chapter – 10
Monthly Remuneration received by Officers and Employees,
including the System of Compensation as provided in Regulation
[Section 4(1)(b)(x)]
Provide information on remuneration and compensation structure for
officers and employees in the following format.
Name of the Officer Working
Designation Organisation Remuneration
Per Month
T.SHOBHADEVI President Bangalore Urban 2nd
Addl. District Consumer Disputes
Redressal Forum. Ist
Floor, BMTC B-Block,
TTMC
Building, K.H.Road,
Shanthi Nagar
Bangalore
560027..
Pay & allowance as admissible to a District Judge
BALAKRISHNA V MASALI Member
Bangalore
Urban 2nd Addl. District
Consumer
Disputes Redressal
Forum. Ist Floor, BMTC
B-Block,
TTMC Building, K.H.Road,
Shanthi Nagar
Bangalore 560027.
Honorarium
` 15000/-
+ Conveyance
allowance `2000/-
ANURADHA V Member
As above Honorarium
` 15000/-
+ Conveyance
allowance `2000
T.Tulasi Assistant Registrar cum Assistant Administrative Officer
As above
22800-43200
SATHISHA(OOD – 4th Addl) Sheristedar As above 20000-36300
H.A.VANI Stenographer As above 14550-26700
SULOCHANA J Stenographer As above 14550-26700
VACANT First Division Assistant
As above 11600-21000
M.JAGADEESH (OOD) SDA As above 11600-21000
G.J.KUMAR Group ‘D’ As above 9600-14550
INDIRA Group ‘D’ As above 9600-14550
RAMADEVI S Group ‘D’ As above 9600-14550
Chapter – 11
Budget Allocated to Each Agency including Plans etc.
[ Section 4(1) (b) ix ]
Provide information about the details of the plans, programmes and
schemes undertaken by the public authority for each agency.
Agency
Plan/Programme /Scheme/Project
/Activity /Purpose for
which budget is allotted
Proposed
expenditure As on last
year
Expected Outcomes
Report on
disbursements made or
where such
details are available
(website, reports,
notice board
etc.,) - - - - -
Note: There are no Plan/Programme/Scheme/Project under the
services of District Forums. Budget is allotted only for salary
allowance etc,
Chapter – 12
Manner of Execution of Subsidy Programmes
[Section 4(1)(b)xii]
• Describe the activities /programmes/schemes being implemented by
the public authority for which subsidy is provided.
No subsidy programme under the services of District Forums
• Provide information on the nature of subsidy, eligibility criteria for
accessing subsidy and designation of officer competent to grant
subsidy under various programmes/schemes.
Name of
programme /Activity
Nature /Scale
of subsidy
Eligibility criteria
for grant of subsidy
Designation of
officer 0 grant subsidy
Nil
• Describe the manner of execution of the subsidy programme
Name of
programme /Activity
Application procedure
Sanction procedure
Disbursement procedure
Not applicable
Chapter – 13
Particulars of Recipients of Concessions, Permits or Authorization
Granted by the Public Authority
[Section 4(1)(b)xiii]
Provide the names and addresses of recipients of benefits under each
programme /scheme separately in the following format.
Sl.
No.
Name & address of
recipient institutions
Nature /quantum of
benefit granted
Date of
grant
Name & designation of
granting authority
Not applicable
Chapter – 14
Information Available in Electronic Form
[Section 4(1)(b)x(iv)]
Please provide the details of information related to the various
schemes of the department which are available in electronic formats.
(Floppy, CD, VCD, Web Site, Internet etc.)
Electronic
Description (site
adder /location where available
etc.,)
Contents or title
Designation and address of the
custodian of information held
by whom?
Not applicable, as there is no schemes
Chapter – 15
Particulars of Facilities available to Citizens for Obtaining
Information
[Section 4(1)(b)xv]
Describe the particulars of information dissemination mechanisms in
place/facilities available to the public for accessing of information
Facility Description (Location of
Facility/Name etc.)
Details of Information made
available
Internet Facility www.confonet.nic.in Case status
Chapter – 16
Names, Designations and other Particulars of Public Information
Officers
[Section 4(1)(b)xvi]
Please provide contact information about the Public Information
Officers and Assistant Public Information Officers designated for
various offices/administrative unites and Appellate Authority/Officer(s)
for the public authority in the following format.
Public Information Officer
Sl. No.
Name of the Office /administrative Unit
Name of
Designation of PIO
Office Tel.
Residence Tel. Fax
01 Bangalore Urban 2nd Addl. District Consumer Disputes
Redressal Forum. Ist Floor, BMTC B-Block,
TTMC Building, K.H.Road, Shanthi Nagar, Bangalore
560027..
T.Tulasi Assistant Registrar cum Assistant Administrative Officer
080-22108596
Asst. Public Information Officer
Sl.
No.
Name of the Office
/administrative Unit
Name of Designation of
PIO
Office Tel. Residence
Tel. Fax
01 Bangalore Urban 2nd
Addl. District Consumer Disputes Redressal Forum. Ist
Floor, BMTC B-Block, TTMC Building, K.H.Road, Shanthi
Nagar, Bangalore 560027..
H.A.VANI (Incharge Shirestedar)
080- 22108596
Appellate Authority
Sl.
No.
Name of the Office
/administrative Unit
Name of
Designation of PIO
Office Tel.
Residence Tel. Fax
01 Bangalore Urban 2nd Addl. District
Consumer Disputes Redressal Forum. Ist Floor, BMTC B-Block,
TTMC Building, K.H.Road, Shanthi Nagar, Bangalore
560027..
T.SHOBHADEVI President
080-22108596