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© 2012 The McGraw-Hill Companies, Inc. All rights reserved.  

McGraw-Hill/Irwin  Copyright © 2012 by The McGraw-H il l Companies, I nc. All ri ghts reserved. 

Organizational

Culture,

Socialization,and Mentoring

Chapter Two

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2-2

After reading the materials in this chapter, you

should be able to:

LO2.1 Discuss the layers and functions of organizationalculture.

LO2.2 Describe the general types of organizational cultureand their associated characteristics.

LO2.3 Summarize the process by which organizationschange their cultures.

LO2.4 Describe the three phases in Feldman’s model of organizational socialization.

LO2.5 Discuss the various tactics used to socializeemployees.

LO2.6 Explain the four types of developmental networksderived from a developmental network model of 

mentoring.

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2-3

Organizational Culture

Organizational culture

   set of shared, taken-for-granted implicit

assumptions that a group holds and that

determines how it perceives, thinks about andreacts to its various environments

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2-4

A Conceptual Framework for Understanding

Organizational Culture

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2-5

Layers of Organizational Culture

Values 

   concepts or beliefs that pertain to desirable end

states, transcend situations, guide selection of 

behavior and are ordered by relativeimportance

Espoused values

   represent the explicitly stated values andnorms that are preferred by an organization

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2-6

Example: Williams-Sonoma’s

Espoused Values

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Four Functions of Organizational

Culture

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Competing Values Framework 

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Correlates of Organizational Culture

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A Model of Organizational

Socialization

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Socialization Tactics

Table 2-1

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Embedding Organizational Culture

through Mentoring

Mentoring 

    the process of forming and maintainingdevelopmental relationships between a mentor

and a junior person 

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Developmental Networks Associated

with Mentoring

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Mentoring

Developmental relationship strength reflects

the quality of relationships among the

individual and those involved in his

developmentalnetwork

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Building an

Effective Mentoring Network