Chap- 1 Intro to Mangement

8/8/2019 Chap- 1 Intro to Mangement

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` ³Is the process of designing and maintaining an

environment in which individuals, working together

in groups, effeciently accomplish selected aims.´

- Koontz.` ³Is an art of knowing what is to be done and

seeing that it is done in the best possible manner.´

- F.W.Taylor.

` ³Is to forecast, to plan, to organise, to command,to co-ordinate and to control the activities of

others.´ - Henry Fayol.



` ³Is an art of getting things done through others.´

` ³Is a process consisting of activities of planning,

organizing, actuating and controlling , performed

to determine and accomplish stated objectiveswith the use of human beings and other

resources.´- Terry.



Human and

non-human

resources

Planning, organizing,

staffing, leading and

controlling

Achievement

of objectives



` Management is an Activity.

` Is a Process.

`

Is required for every type of organisation.` Is goal oriented.

` Is intangible.

` Is dynamic.

` Is a discipline.` is a group effort.

` Is a global function.



` helps an organisation to acheve its objectives.

` Promotes effectiveness.

` Develops the ability of manager.

`

Optimum use of orgn. Resources.` Economic and social development.

` Co-ordination b/w individual and organsa tionalgoals.

`

is a science as well as an art.` Management is a profession



1) Interpersonal rolesfigurehead role: greeting the visitors, attendingsocial functions involving their subordinates (like

weddings, funerals), handing out meritcertificates to workers showing promise etc.leadership role: hiring, training, motivating anddisciplining employees,liaison role.2) Informational roles: receiving andcommunicating information.spokesperson role when they represent theorganisation to outsiders



3) Decisional roles

disturbance handlers, resource allocator,negotiators



` T echnical skill: use the tools, procedures ortechniques of a specialised field- higher levels ofmanagement, the importance of technical skill

diminishes as manager has less direct contactwith day-to-day activities.

` Human skill:

` Concept ual skill

` Design skill:



PLANNING

` process of deciding in advance what is to bedone, when and where it is to be done, how it is

to be done and by whom.` involves selecting missions and objectives,

actions to achieve them, requires decisionmaking.



ORGANISING

` arrangement of an organisation's resources -people, materials, technology and finance in

order to achieve enterprise objectives.` decisions about

- division of work,

- allocation of authority and responsibility

- the coordination of tasks.



3) STAFFING

function of employing suitable persons for theenterprise.

` recruited, selected, trained, developed,motivated and compensated for manningvarious positions, promotion, job rotation,transfer ,termination, retirement.



4) DIRECTINGguiding and supervising the activities of thesubordinates. four important elements:

Leadership: process of influencing the actions of aperson. Motivation: inspire, encourage and impel people totake required action.Communication: transfer of information and

understanding from one person to another.Su pervision: seeing that subordinates do their workand do it as directed



5) CONTROLLING:

(a) setting standards of per formance,

(b) measuring actual per formance,(c) com paring actual per formance against the standard

(d) taking corrective actions to ensure goal accom plishment



` 1. PRODUCTION M ANAGEMENT

- Conversion of inputs into outputs.

- Also known as Operations Management.

- Deals with-Product Design- What to produce and sell.

Process Design- Way the product will be produced.

Location Analysis-

Capacity PlanningOperations and Control Decisions- Routing, Loading,

Scheduling, Dispatching,Controlling.



` Is concerned with flow of goods and services

` controlling the level & composition of demand in

the market

` Focus on 4 variables1. Product mix

2. Pricing Mix

3. Promotion Mix

4. Place Mix



` Or Personnel Management` Deals with-- Human Resource Planning- Recruitment-

Selection- Placement- Performance Appraisal- Compensation- Training- Rewards- Industrial relations- Employee Communication and participation- Personnel Records



` Investment decisions

` Financing decisions- sources and application of

funds.

` Dividend decisions



` ' Art' refers to "the way of doing specific things.

` while performing the activities of getting things done

by others - required to apply - knowledge of certain

underlying principles which are necessary for every

art.

` Management gets perfection in the art of managing

only through continuous practice.

` implies capacity to apply accurately the knowledge to

solve the problems, to face the situation and to realise

the objectives fully and timely.



` It is a systematized body of knowledge- involves

observation, formulation of hypothesis, experiment

and development of theory

` Causal Relationship- b/w management practicesand their end results.

` universal applicability

Chap- 1 Intro to Mangement

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