CHANGING ROLE OF LIBRARIAN 2013 SURVEY ON LIBRARIAN IN TAIWAN

CONCERT Annual Meeting – Nov 2013

Boe Horton – Vice President , Asia Pacific Sales

Research Methodology

• Thank CONCERT for the support!

• Thank all the librarians assisting this study!

• Quantitative electronic survey hosted by NTNU and ProQuest

• Number of Respondents: 189 (96 Universities)

• Survey Period: August, 2013

Authoritative content

Discover solutions

Vital management tools

Demographic Breakdown of Respondents

University Library54.50%

Technology University

Library32.80%

Vocational School Library12.70%

• Type of library

Authoritative content

Discover solutions

Vital management tools

Demographic Breakdown of Respondents

Senior Manager (Chief Librarian, Asso

ciate Librarian, Depu

ty Librarian)4.23%

Middle Manager

(Director, Administrator)25.93%

Librarian69.84%

• Post of Respondents

Discover solutions

Vital management tools

Demographic Breakdown of Respondents

Administration14.81%

Reader's Service (e.g.

Reference, Promotion, Specific

Duties)38.62%

Technical Service (e.g.

Interview, Cataloguing, Publishi

ng)30.69%

Audiovisual Service1.06%

Information Service7.40%

Special Collection

0.53%

Others6.88%

• Major Job Nature

Authoritative content

Discover solutions

Vital management tools

Demographic Breakdown of Respondents

Professional Training3.17%

Bachelor Degree46.03%

Master Degree or above50.80%

• Highest Education Background

Authoritative content

Discover solutions

Vital management tools

Demographic Breakdown of Respondents

Library and Information

Science Major70.90%

Non-Library and Information Science Major

24.87%

Double Degree in Library and

Information Science

(excluding minor)4.23%

• Major of Degree

11/12/2013 8

Consultation

Communication

LayoutSpecial and

Rare Collections

Training & Development

Survey Topics Covered

During your daily work, did you use mouse more

than pen?

Totally Agree69.31%

28.04%

Neutral0.53% 2.12%

Totally Agree Agree Neutral Disagree

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

0.00%

1.59%

6.35%

71.96%

20.11%

When providing consultation to library users:

• You can always provide the users with the resources they are

looking for.

• If there are better search engines, you can provide the library

users with more related data.

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

0.00%

1.06%

12.17%

61.90%

24.87%

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%

5.29%

44.44%

22.22%

22.75%

5.29%

• There is no need for specific software platform, having a

reference desk, consulting hotline and Email address is enough.

About the communication platform between you and library users:

• It is better to have some professional consulting software

platforms which will be easier to manage and maintain.

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

0.00%

2.12%

23.38%

52.91%

21.69%

About the usage of database:

• If there is a comparison of the cumulative usage of different

databases, it would be helpful to make purchase decision.

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0% 10% 20% 30% 40% 50% 60%

0.00%

1.06%

10.05%

59.79%

29.10%

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%

0.53%

6.88%

19.05%

48.15%

25.40%

• Nowadays, libraries should provide more space for students to

meet and study in the libraries.

About the Layout of the library:

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

0.00%

6.35%

20.11%

50.26%

23.28%

• Libraries should provide more E-Books for students to use.

About the Layout arrangement of the library:

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%

5.82%

40.74%

27.51%

22.75%

3.17%

• Archived and kept private due to their rareness and scarcity.

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

0.53%

3.17%

7.94%

52.91%

35.45%

• Turned into electronic resources and released selectively for

better preservation.

Special Collections in libraries should be:

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%

0.53%

4.76%

9.52%

46.03%

39.15%

• Turned into electronic resources and released openly for

wider circulation.

Special Collections in libraries should be:

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

0%

0.53%

16.40%

52.38%

30.69%

About the change of librarians’ job nature:

• My job nature has changed considerably when compared with

that of a few years ago.

• There will be even more changes in my job nature in the coming

few years.

Strongly Disagree

Disagree

Neutral

Agree

Totally Agree

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

0.00%

1.06%

8.99%

52.38%

37.57%

Others

FRBR & RDA

Information Organization

Theme, Authority Contral &

Bibliographic …

Classification & Cateloging

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

1.06%

65.08%

69.84%

46.56%

33.86%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• The Organization of Intellectual Resources

Others

Book Conservation

Information Usage

Special Collections, Local …

Reference

Knowledge Management

Digital Archives

Institutional Repository

Electronic and Internet Resources

Open Access

Collection Development

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%

0.53%

17.46%

24.34%

16.40%

21.69%

59.79%

59.26%

43.92%

82.54%

58.20%

37.04%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• Information and Knowledge

Others

Legal System

Community Resources

Reading

Digital Content and Marketing

Information Literacy

User Demand and Behaivor

Information Service

Reference Service

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

1.06%

23.81%

27.51%

36.51%

78.31%

51.85%

68.78%

62.96%

47.62%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• Service

Others

Massive Open Online Courses (MOOCs)

Open Courses

Teaching Technology & Teaching Design

e-Learning

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%

0.00%

47.09%

55.03%

55.03%

80.42%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• Learning Models

Others

Performance Evaluation

Knowledge Management

Interpersonal Communication

Management and Leadership

Human Resource

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

1.06%

64.55%

59.79%

62.43%

63.49%

48.68%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• Management

Others

Big Data

Mobile Service

Cloud Computing

Program Development

Web 2.0

Digital Publishing & XML

Website Design & Management

Digital Copyright

Digitalization

Multimedia, Digital Photography/ …

Library Automation

Digital Library

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%

0.00%

38.10%

75.13%

49.74%

12.70%

25.40%

28.57%

44.97%

47.09%

43.92%

53.44%

50.26%

65.08%

Further Training for librarian:

To better meet the job requirement, which of the following training courses would you

like to attend? (Multiple choices)

• IT Skills

11/12/2013 24

Consultation

Communication

LayoutSpecial

Collection

Training & Development

Survey Topics Covered

The only discovery service with a unified index

of content, over 1.2 billion items and growing

The Summon® Service

The digital front door to your library that maximizes use and ROI

The only discovery service with a unified index of

content, over 1.2 billion items and growing

11/12/2013 27

Many Universities Select Summon

• Over 630 Universities from 40

countries selected Summon.

• Because of the innovative

technology and true relevance

ranking across all content, 75% Ivy

League schools to adopted the

Summon service in the US.

• In Asia, Summon wins the trust

from main research universities.

Latest Summon Customer -

University of Tokyo

11/12/2013 28

2013 New platform & New function : Summon 2.0

11/12/2013 29

Good Results

Return on investment

• Increased usage across vendors and

platforms

New opportunities for librarians to

connect with users

• Promoting information literacy

• Guide users to better research and

learning outcomes

Increased user satisfaction

• Perception of the library’s value

• Happy users are repeat customers

ProQuest E-Book Solutions

EBL and ebrary: Better Together

Unparalleled ebook solution

Proven

innovation

Integrated

end-to-end

management

Expert

consultation

Greatest

content

selection

[PA] Perpetual Archive

84% of titles have multiple concurrent access

Extended Access™ for single-user titles

Non-Linear™ LendingMultiple simultaneous access at or near hardback price

Diversifying models aids in collection development and

shows the greatest ROI

Flexible E-Book Models to Meet Your Needs

[SUB] Subscription

Affordable base, unlimited multi-user access and continued growth

Award-winning Academic Complete™ The first and most scholarly academic subscription database

[DDA] Demand-driven Acquisition

Just in time, not just in case

Sophisticated profiling tools

Flexible Short-term Loans (STL) options

DDA

PA

SUB

ProQuest E-Book Solutions (EBL and ebrary)

CONTINUED EXPANSION OF UNRIVALED CONTENT

Nearly

unique titlestitles available for DDA

Publishers:all major academic

publishers, strong university press and international

coverage

Curated Packages and Flexible Subscription Offerings

Bundling with ProQuest

TOP SUBJECT AREA COVERAGE

Social

Science

Language & Literature

Science Medicine Technology

30% 23% 19% 14% 14%

Q & A

Please contact Melody Wai for more information:

Melody.Wai@asia.proquest.com