Change your contact details Navigation to change … · Change your contact details A guide to...
Transcript of Change your contact details Navigation to change … · Change your contact details A guide to...
Changingyourcontactdetailsmaybecrucialtocon�irmthatthebankisabletocontactyouatanyrequiredtime.
Yourpartnerinprogress
Change your contact detailswww.hnb.lk
AguidetoInternetbanking
Navigationtochangecontactdetails.
Clickonthe‘PersonalSettings’
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2ClickonEditundercommunicationaddresstochangeit.Enterthenewaddressandclickon‘Update’
ClickonEditunderContactdetailstoupdatetheinformation.Filltheform,andclickon‘Update’
YoucanchangeyouruserloginIDinyourinternetpro�ile,SMSbankingpro�ile,andyourUSSDbankingpro�ile(Ifavailable).EnterpreferredID(Followtherulesasdisplayed)andclickonthegreenarrow.Acon�irmationscreenwillappear.RecheckyourpreferredIDandifcollect,Clickonthegreenarrow.
ThenextscreenwillrequestyourOTPthroughyour2FA(SMSOTP,Hardwaretoken,orMobileOTP)method,oryourtransactionpasswordtocon�irmthealternationoftheChannelserviceID.Aftercon�irmationyouwillreceiveanoti�ication.
Hereonwards,youmustenterthenewlysetUserIDtologintoInternetbankingormobilebanking.
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ThenextwindowwillrequestyourOTPviayoursecureabnkingmethodtocon�irmthealterationofdetails.
Afterwards.youwillreciveanoti�icationthatcon�irmsthechangeofyourcontactdetails.