Change Management for Libraries

Change management for libraries

Patricia Liebetrau April 2012 University of Botswana

Doing things differently

Moving from this……

To this …..

Age of information

By 2010 60% already working in the field of information

http://www.tdan.com/print/5406 Acks to R Todd Stephens

http://www.tdan.com/print/5406�

Digitally speaking …

Ability to store increasing amounts of data – storage units are smaller, storage is cheaper, and more data is able to be stored Millions of web sites (difficult to measure) 30 million+ document pages communicated each day

So we can store huge amounts of data, we can transmit huge amounts of data so now we have huge amounts of data data managing information creating knowledge

Traditionally …

Libraries house collections of text based resources books, journals, newspapers

Archives have personal and institutional records

Museums have physical artefacts

Art galleries house physical visual resources paintings, art works

Digital technology blurring the lines

types of resources

types of institutions data and datastreams in a digital environment content across physical boundaries

User focus is on finding relevant INFORMATION regardless of format or location

Digital Shikshapatri http://www.shikshapatri.org.uk

Multiple formats

Changing user expectations

On-line access and searching

Open access

Resource and data access

One-stop searching

Links to related information

Full-text articles

Value added services

Social networking

Provide USERS with what they need

Integration of physical and digital libraries

Library ILS systems

OPAC

Institutional Repository

Digital Projects

ONE STOP SEARCHING

Digital information management requires…

People

Technology

Resources

Human resources

Human resources = most valuable asset

New skills, specialised skills New career opportunities

Change management Active vs passive role

Overcome resistance

Motivation

Leadership development

New roles and functions

strategic planning

staff management

report writing

project management

digital rights management

production management

metadata production

proposal writing

Human resource development

Training, training, training

Reskilling

Capacity development

Professional development

Role of library schools


People

Technology

Resources

Technology

Hardware

Software

Data management and curation

Budget – equipment

Tools

Internet connectivity

Technological infrastructure IT/user support

Services

Access Website Networked e-Learning environments

Search and discovery services Metadata linking

Harvesting Hosting Archiving Print-on-demand

Websites and branding

Good design is important

Web usage statistics

Branding and logos

Conditions of use

Contacts


People

Technology

Resources

Financial resources

Budgets

Financial planning

Fund raising Funding proposals

Financial management

Revenue generation business planning, marketing, sales and other

outreach activities, advertising

Sound business principles

Research output

Research output

Resources created in the process

of academic research

Research output from University staff

Academic research papers

Research data sets

Journal articles

Conference papers

Research project reports

Policy briefs

Research output from University students

Theses and dissertations

Research data sets

UBRISA theses

Important elements of IRs

Institutionally defined

Scholarly and research purposes

Cumulative and perpetual

Open and interoperable

Repository requirements

Collaboration

• Agreements • Advocacy

Infrastructure

• Software • Hardware

Common standards

• OAI-PMH • Schema • Metadata

Policy

• IP • File formats • Metadata/ Full text

Advocacy

• Target Audience • Rewards • Media

Implementation

• Submission • Champions • Mandates

Implementation

Develop policies

Metadata

Persistent identifiers (Handles/DOI)

Author permissions and license agreements

Guidelines for deposit and archiving

Marketing concept to depositors

crossref.org http://www.crossref.org/

Web 2.0 research sharing

Sharing resources

Re-using resources

Social tagging

Collaboration and annotation

Social enrichment (eg Wikipedia)

Blogging

Slideshare/Twitter/YouTube

Slideshare

Many levels of repositories

Institutional repository Research output from an individual institutions

• UB, UKZN, Rhodes, Wits, SU, Pretoria

National repository Research output from several individual institutions

• NRF NETD project (SA) • ETHOS (UK)

International repository Research output from several national repositories

• OpenDOAR

UBRISA http://ubrisa.ub.bw/




National /regional /consortium repository Research output from several individual institutions



• OpenDOAR




National repository Research output from several individual institutions



• OpenDOAR

OpenDOAR http://www.opendoar.org/

Push and pull

Information push Dissemination – websites, social media tools Aggregation Linking

Information pull OpenDoar

Repositories by Continent

Open Archives Initiative : Protocol for

Metadata Harvesting

http://www.openarchives.org/pmh

OAI-PMH – http protocol

• Open Archives Initiative : Protocol for Metadata Harvesting

• Standard for exchange of metadata

• Data providers employ the OAI-PMH to expose structured data, metadata, in various forms.

• Service providers use the OAI-PMH to harvest the metadata from data providers

Requires metadata

M E T A D A T A

What is Metadata?

Standardised description of a resource that aids in the discovery, retrieval and preservation of that resource

‘Data about data’

dc:title Marxism and history: twenty years of South African Marxist studies dc:identifier the19880000.042.000 dc:creator Roger Alan Deacon dc:contributor dc:publisher dc:description A dissertation submitted in partial fulfillment of the requirements for the degree of Master of Arts in the Department of History, University of Natal, Durban. This thesis attempts to contextualize the emergence and development of South African Marxist studies in terms of political and economic changes in South Africa, the influence of overseas Marxist and related theories and internal and external historiographical developments. dc:language eng dc:subject POLITICS dc:subject MARXISM dc:subject SOCIAL CLASSES dc:subject TRADE UNIONS dc:subject THEORY dc:coverage SOUTH AFRICA dc:date 1988-00-00 dc:type thesis dc:source dc:relation dc:format text/xml dc:f ormat Corel PhotoPaint version 12 dc:f ormat Epson Expression 10000XL dc:f ormat 147 pages dc:rights University of Natal, Durban, South Africa

Elements Values

IR metadata

Metadata linking

Broken links

Preservation

Preservation requires …

Institutional commitment

Integrated IT support

Metadata

Schedules for back-ups and archiving

Sustainability

Focus from the outset Academic self archiving Advocacy efforts

Sound preservation strategies Preservation policies Integrated institutional commitment

Conclusions

New challenges New skills New attitudes New terminologies New opportunities

References:

Institutional Repositories: Essential Infrastructure for Scholarship in the Digital Age by Clifford A. Lynch, Executive Director, Coalition for Networked Information. February 2003.

http://dspace.uniroma2.it/dspace/bitstream/2108/261/1/ir.html

The future of repositories? Patterns for (Cross-)Repository Architectures. http://www.dlib.org/dlib/november08/aschenbrenner/11aschenbrenner.html

This work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada.

http://dspace.uniroma2.it/dspace/bitstream/2108/261/1/ir.html�

http://www.dlib.org/dlib/november08/aschenbrenner/11aschenbrenner.html�

This work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada

Change Management for Libraries

Education

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