Employer  Views  of  Healthcare  Transparency    and  Consumer  Engagement  

 August  2014  

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Goals  

•  To  share  market  research  from  32  leading  companies,  including  20    

Fortune  500  Companies,  represen@ng  2  million  employees  and  $23  billion  in  

healthcare  Spending  

•  To  invite  you  to  share  your  perspec@ves  on  needs,  priori@es,  ROI  and    

measuring  success  

•  To  discuss  the  state  of  the  art  in  transforming  healthcare  consumerism  

•  To  support  PR  efforts  to  raise  consumer  and  industry  leader  awareness  

•  To  capitalize  on  the  $100  billion  dollar  plus  opportunity  that  transparency  

represents  to  the  US  healthcare  system      

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Par)cipants  

AbboR  Laboratories  Alliant  Energy  Ball  Corpora@on  ConAgra  Conoco  Phillips  Dana  Holding  Corpora@on  Dollar  Bank  Freescale  Hill-­‐Rom  J.  B.  Hunt  Transport,  Inc  Land  O’Lakes  MarrioR  Interna@onal  3M      

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Office  Max  Owens  Corning  PetSmart,  Inc  Pfizer  Praxair,  Inc  Express  Scripts  RR  Donnelle  Company  Republic  Services  Rush  University  Medical  Center  State  Farm  Insurance  Company  Southern  Company  Trustmark  Companies  Walmart  

Methodology  

•  Bruner  Associates,  LLC,  an  independent  consultant  was  retained  for  a  confiden@al  

survey  to  research  the  Transparency  Marketplace  

•  217  large  employers  received  an  online  ques@onnaire      

•  32  surveys  have  been  returned  and  ten  employers  completed  in    

depth  interviews  

•  We  are  sharing  these  results  and  collec@ng  addi@onal  responses  

•  The  results  will  be  used  to  guide  development  efforts,  to  help  with  business  cases  

and  to  raise  press  and  consumer  interest  

 

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How do you define Healthcare Transparency and

Consumer Engagement?

Transparency  and  Engagement  –  4  Primary  Views  

•  Data  Centric:    “Providing  a  given  set  of  vendor  specific  prices  for  providers  and  procedures.  Hospital  A  vs.  B,  MRI  or  CT  Scan  and  grading  hospitals  on  quality.”  

•  Employee  Centric:    “Helping  employees  understand  the  range  in  costs  for  various  healthcare  services  and  providing  them  with  the  tools  necessary  to  make  informed  decisions  about  high  quality,  cost  effec@ve  op@ons.”  

•  Health  System:    “I  hope  the  ACA  pushes  us  to  enable  deeper  employee  engagement  to  improve  the  efficiency  and  quality  of  their  healthcare,  star@ng  with  our  enrollment  vendors  developing  beRer  tools.”  

•  Blended:    “Healthcare  transparency  means  providing  specific  cost  informa@on  to  employees  to  assist  them  in  purchasing  non-­‐emergency  healthcare  services,  par@cularly  geared  for  employees  in  a  consumer  directed  plan.    Engagement  is  when  par@cipants  actually  use  the  tools  and  it  becomes  a  normal  part  of  their  process  of  consuming  care  to  create  a  beRer  healthcare  system.”  

   

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Get  the  Full  Report.  

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