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Positive, Gentle Nudges To Increase Course CompletionJune Marlowe and Melissa Burdi, Chamberlain College of Nursing

@chamberlainedu

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INSPIRE FOR FACULTY PILOT DESIGN

RN-BSN ONLINE DEGREE COMPLETION OPTION

• NR351 intro level course in the RN to BSN sequence. Enrollment is consistently high. • (Test: 49 sections, Control: 41 sections)

• 28 Faculty members teaching multiple sections in NR351. Average 9+ times taught in the course• Test group N=336 post-licensure students with RN/associates,

transitioning into bachelor’s degree program (RN to BSN)

Start date: August 31, 2015 (Cycle 1, September term)End date: October 25, 2015Pilot measurement: Course completion, engagement & persistence

@chamberlainedu

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TEST CONTROL

COURSE COMPLETION 78.5% 73.8%

PERSISTENCE 83.7% 83.4%

ENGAGEMENT SCORE (AVERAGE) 5.16 5.16

COURSE GRADE POINTS (AVERAGE) 3.78 3.75

INSPIRE FOR FACULTY PILOT

METRICS

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6.45% Increase in course completion in IFF test group

94% confidence interval 15Additional students completed the course

Cour

se c

ompl

etion

Cycle 1, September term Total students in NR351: 697

IFF test group: 336Control group: 361

INSPIRE FOR FACULTY PILOT

IMPACT ON COURSE COMPLETION

@chamberlainedu

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INSPIRE FOR FACULTY PILOT

QUALITATIVE FEEDBACK

Faculty survey based on “technology acceptance model” administered at close of pilot term, focused on two areas:

1) ease of use – rated higher2) Usefulness – rated lower

Findings:• Faculty unsure of value in the

information presented by the app, and of what to do with that information

• Faculty do not feel their actions through the app are valuable

“I think students who are scoring well but not engaging highly do

not really need to be in "outreach needed" category”

“Only flag students with low engagement and low scores,

other than that it is too confusing for students and

tedious extra work for faculty”

@chamberlainedu

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INSPIRE FOR FACULTY PILOT

IMPLICATIONS FOR THE FUTURE

• Incorporated insights from initial pilot into training and design for January 2016 term pilot.

• Stronger focus on faculty engagement and coaching• Leadership defined the problem statement and value

proposition• Civitas provided coaching on recommended outreach feature• Nudge campaign for faculty

• Expanded pilot in January 2016 term to include NR443 and NR351, to include courses students tend to struggle in, and include larger number of students

• Will measure and evaluate results to incorporate in anticipation of expanding IFF to all RN to BSN and DNP courses in May 2016 term

@chamberlainedu

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