eGrove Systems

Challenges of International Ecommerce and Solution through Open Source

• A recent study reports that almost 40% of current Internet companies turn away international orders because they do not have processes or systems in place to fulfill the order or they don’t have idea of solutions for the challenges they are facing.

Introduction

Even though, Internet makes it possible for a company to sell their products in an international marketplace through online, many companies are not prepared to go global. In this article we will study the general challenges faced by a company in International ECommerce and solution for the same.

Continues

• Cross border orders & Global Shipping:• Communication barriers:• Import and Export Laws/ Tax System:• Internet Payment Systems & Security:• Marketing and Promotion of products:

Major Challenges of International ECommerce:

Shipping is the key step in the International ECommerce Systems. Smaller products mean air transport is affordable but for larger merchandise the shipment through freight forwarder is feasible. The Ecommerce system should support both kinds of Shipment facilities.

Cross border orders & Global Shipping:

Another challenge in international eCommerce is developing websites without communication barrier. It should support international audiences, i.e. customers of each country. The websites should also provide interface for translation of one language into another that addresses the culture of the target region or area.

Communication barriers:

Each country, province or county have their own law for Ecommerce trading and tax system. The eCommerce system should provide interface and facility for accommodating such region specific tax system and settings.

Import and Export Laws/ Tax System:

The International payments are a major concern for the online customers. The eCommerce system should support International Payment System but through a secured channel for payments.

Internet Payment Systems & Security:

• Many of the eCommerce System lacks the support for Marketing and promotion of products through the system.

Marketing and Promotion of products:

• Don’t waste the customer’s time:• Lack of browser compatibility:• Poor UI design of website:• Poor customer service options:• Security concerns of customers:• Other Challenges:

Top 5 Challenges of ECommerce Websites:

Grove Cart, Magento, ZenCart also supports region based tax settings and different payment gateways such as PayPal, Authorize.net, Google Checkout, etc. The website security is addressed through the provision for transaction through the secured socket layer which most of the eCommerce systems have these facilities. Magento eCommerce systems provide interfaces for email marketing through the ecommerce website itself.

Challenges addressed through Open Source ECommerce Systems:

We have in place system for International ECommerce solution using Open Source Technologies such as Grove Cart, Prestashop, Magento, ZenCart and Joomla – Virtue Mart Systems. In future, the growth of international eCommerce is likely to be explosive, as there are vast support from Open Source Communities and entities like eGrove Systems Corporation.

Conclusion:

eGrove Systems is the leading eCommerce web site development company in New Hampshire. We are providing various web development services using various languages such as Joomla development, Drupal development, wordpress, zencart etc. For more information visit http://www.egrovesys.com

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