Challenges of Changing Internet Landscape

Juhani Juselius, .FI

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Challenges in the past

.FI .LV

Anycast DNS

Automated registry op.

EPP

IDN

DNSSec

Strong growth

Int'l co-operation

Ready for competition

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Challenges in the past

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.LV and .FI have outperformed all technical and business process related challenges so far because of

» Teams of experts» Experience» Motivation» Co-operation

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Challenges of changing landscape

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But, the world around us is changing and we might not be that good in handling those totally different challenges

.LV .FI

Redelegation Changes in policy

Internal reorganization

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Challenges of changing landscape vs. .fi policy

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Detailed Domain Name Act

Need for policy changes recognized in 2009» Registry – registrar model

» Opening up

» Possibility to contact registrants by email only» No need for 15 year limit for private persons» No need for restricting Warehousing

In force? 2016?

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Challenges of changing landscape (.fi) - Reorganization

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# people

# domains# workload

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Reorganization

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The whole agency was reorganized 1.1.2013

- 31.12.2012 1.1.2013 -

Lawyer 1 100%

Lawyer 2 100%

Lawyer 3 0%

Technical specialist 1 100%

Technical specialist 2 100%

Customer service 1-6 80%

Head of Customer Service 80%

Head of Unit 100%

Total FTE 10.6

40%

70%

40%

100%

80%

60%

0%

60%

7.5

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Challenges of changing landscape (.fi) - Reorganization

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Effects» Marketing» Complete system testing» Actions against warehousing, private name vialations,

foreign registrants» Participation to WSIS and national IGF processes

Registry – registrar model ???

Thank you

Juhani Juselius, .FI