Challenges in Insurance Business Process Effectivenes – technology can
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Transcript of Challenges in Insurance Business Process Effectivenes – technology can
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NEXUM Insurance Technologies 2007 1
Challenges in Insurance Business Process Effectivenes – technology can improve business performance
Gatis Kaleinis
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Effective Business
Factors easy to impactFactors not controlled
NEXUM Insurance Technologies 2007 2
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Market background
NEXUM Insurance Technologies 2007 3
There is rapid development ahead !!!!!
GPW NonLife, M EUR
Population M
Premiumsper person
Latvia 280 2,3 122Georgia 35 4,6 8Swden 10000 9 1111
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NEXUM Insurance Technologies 2007 4
Approach
• We believe that each and every person is unique, so are businesses.
• Company’s value are processes – it’s competition weapon.
• Company’s applications today include process execution schemes – they also must be unique. What is suitable for one, may not for the other one. Our solutions architecture is like bricks to build personalised software.
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Effectiveness of company
NEXUM Insurance Technologies 2007 5
Data: LETA and Sigma Reports No 3 / 2006, Swiss Re
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Improvment steps
NEXUM Insurance Technologies 2007 6
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Effectiveness
ProfitAbility to hold business in fast growing
environmentAbility to maintain quality
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Example
Work force shortageFront officeBack officeManagement
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NEXUM Insurance Technologies 2007 9
Contacts
Gatis Kaleinis
Sales directore-mail: [email protected] Tel.: +371 29245684
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NEXUM Insurance Technologies 2007 18
What our customers say
“The IMS system has reduced our overalladministration costs substantially. Because
we have automated all the processes that didn't add value, our costs
have dramatically decreased and our staffmembers are now free to concentrate onimproving customer service and bringing
tangible benefits to the company.”
Janis Kesteris, IT Director, IF Latviahttp://www.nexum.lv/files/text/26192_IF_Latvia_CS_final.pdf