Chad Eckerlin. The world’s largest maker and marketer of branded consumer lawn and garden products...
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Transcript of Chad Eckerlin. The world’s largest maker and marketer of branded consumer lawn and garden products...
The world’s largest maker and marketer of
branded consumer lawn and garden products
Reported $3.14 billion in net sales
Operates primarily in North America,
along with businesses in Europe and Asia Pacific
An Ohio Corporation
Resulted in the 1995 merger of The Scotts
Company and Stern’s Miracle-Gro Products, Inc.
Snapshot of Company
Divided into 3 SegmentsGlobal Consumer “Do it yourself”
Lawn CareGardening and LandscapeHome ProtectionOutdoor Living
Global Professional Commercial NurseriesGreenhousesSpecialty crop growers
Scotts LawnService “Do it for me”Residential/Commercial lawn care in United States2ND largest U.S. lawn care service business
Snapshot of Company Continued
84%
9%
7%
Net Sales $3.14 Billion
Global Consumer
Global Pro-fessional
Scotts LawnService
Pest Analysis(Political)Government
manipulation of currency and other international regulationsExchange RatesHigher Rates of inflation
than in the U.S. Difficulty obtaining
distribution and supportLess protection of
intellectual property under foreign laws
Compliance with environmental and other public health regulationsFIFRAU.S. EPAFood Quality
Protection Act Regulations in the
EURegulations in
Canada
PEST Analysis(Economic)
Fluctuating Prices of
Certain Raw Materials
Urea
Resins
Fuel
Sphagnum peat
Grass seed
Wild Bird Food
Components
Adverse Weather Conditions
Soil Conditions
Reduced Discretionary
Spending
High Unemployment
Urbanization
Shift to apartment living
Decline in construction of new
houses
Decline in size average of yard
Declining Consumer Confidence
Consumers wanting to meet neighbors expectations of lawn
Brand Loyalty
Potential New Customers
PEST Analysis(Social)
PEST Analysis(Technological) Research and
DevelopmentWeb 2.0
BloggingReviews
E-CommerceThe ability to shop onlinePerceived value of
Convenience Social Networking
FacebookTwitterLinkedIn
Factor Trend Evaluation Impact (1 = low; 5 = High)
Rank in terms of Importance
Political •Government manipulations of currency•Environmental regulations•International regulations•Regulations in EU•Regulations in Canada
• Opportunity•Threat•Threat•Threat•Threat
•5•5•5•5•5
2
Economic •Fluctuating Raw Material Prices•Adverse Weather Conditions•Reduced Discretionary Spending•High Unemployment •Drought• Decline in construction of new houses• Decline in size average of yard • Urbanization and shift to apartment living
•Opportunity/Threat•Opportunity•Threat•Threat•Opportunity• Threat• Threat •Threat
•5•4•5•4•5•5•4•5
1
Social •Declining Consumer Confidence•Consumers wanting to meet neighbors expectations
•Threat•Opportunity
•3•4
3
Technological •Web 2.0•E-Commerce•Social Networks
•Opportunity•Opportunity•Opportunity
•2•2•2
4
PEST Analysis(Conclusion)
Threat of New EntrantsHigh competitive
market InternationallyRegionallyLocally
Low start-up costs Lawn Care Service
IndustryDistribution
ChannelsNeed of suppliers
Compliance with health regulations FIFRAU.S. EPAFood Quality Protection
Act Regulations in the EURegulations in Canada
Already Established Brand Loyalty/AwarenessTrusted Brand Name
Research and DevelopmentFinancials
Market Share Leaders
Nature of Barrier Extent of Barrier
Supply-side of economies of scale High
Demand-side benefits of scale High
Capital Requirements Low
Incumbency advantages independent of size High
Customer-switching costs LowUnequal access to distribution channels HighRestrictive Health Regulation Policy Very High
Threat of New Entrants
Rely on numerous vendors in United States and EuropeNegotiation of contracts with favorable terms
directly with vendorsEntered into arrangements to partially mitigate the
effect of fluctuating direct and indirect fuel costs420,000 gallons of fuel62,000 tons of urea
Rely heavily on third-party manufacturesDecreased control over production process and
quality controlSubstitute manufactures may not be available
The Power of Suppliers
The Power of BuyersSignificant
CustomersThe loss of any of
these customers could have
a material averse effect
on their financial
condition
47%
28%
25%
Global Consumer SegmentHome Depot Lowe's
The Power of BuyersBuying Power is STRONGNo Contract IndustryPrice Negotiation
Economic downfall = Price > Quality Significantly dependent upon key retailers
Increasingly sensitive to deterioration in the financial condition
Negatively affected by changes in the policies of their retailers, such as inventory destockinglimitations on access to shelf spaceprice demands
The threat of substitutes is HIGH...Budgeting and fixed income customers may
rather spend money on other expendituresPut it towards monthly billsActivities on weekends Social Events Savings Entertainment
The Threat of Substitutes
Intensity of Rivalry Compete against
private-label as well as branded products
InternationallyBayer AGCompo GmbHWestland
Horticulture Variety of local
companies
Primary CompetitorsSpectrumBrands Bayer AGCentral Garden &
Pet CompanyEnforcer ProductsGreen Light
Company Lebanon Seaboard
Corporation
Rival’s Means of CompetingPrice DiscountsFinancial Resources and Research DepartmentsAdvertising Product Innovation Product Quality Brand Strength (Trademarks, Patents and
Licenses)Service Improvements Supply Chain Competency Relationship with Major Retailers Field Sales Support
Factor Evaluation
Intensity of Rivalry Strong Force(High demand in service, seasonal, small start-up costs)
Buyer Power Strong Force (Users choose price over quality. Retailers: inventory destocking, limitations on access to shelf space, price demands)
Supplier Power Strong Force(Having to negotiate contracts with major vendors)
Threat of Substitute Products Strong Force ( Due to consumers willing to spend luxury expense on other expenditures)
Threat of New Entrants Strong Force(unlimited amount of small local services)
Industry Analysis
Demand is driven by consumer income and commercial real estate construction. The profitability of individual companies depends on anticipating demand for various types of plants, and an efficient distribution system. Large operators have economies of scale in distribution. Small operators can compete successfully by raising specialty plants or serving a local market
Conclusion
Key Competitors Spectrum Brands
Bayer AG Central Garden & Pet Company
The Scotts Miracle-Gro Company
Product Line Sales $ 341 (million) $6.8 (€ million) $683.1 (million) 3.14 (billion)
Sales Growth 19% 4.9 % • - 5.6% 5%
Segment Net Income (million)
$ 40 $1.4 (€ million) $53 212.4
Generic Strategy •Reaching a broad array of household insecticides:• Spiders• Roaches• Ant Killers• Etc.
•Improving quality of fruit and vegetables •Improving plant traits •Safeguarding Harvests•Global Support for Farmers
•Offering both premium and value-oriented branded products •Producing Wal-Mart Private Label Brands
•Helping consumers obtain the lawn they want•Improving consumers gardens•Helping protect homes from insects •Enjoying outdoor living experience
Spectrum Brands
Bayer AG Central Garden & Pet Company
The Scotts Miracle-Gro Company
Key Products/Services
•Rodenticides•Herbicides•Plant foods
•Herbicides•Fungicides•Insecticides •Seed Treatments
•Grass seed•Wild Bird Feed•Insect control •Lawn and Garden Care Products •Decorative Outdoor Patio
•Lawn Care•Gardening and Landscape•Home Protection•Outdoor Living•Horticulture•Lawn Service
Key Brands •Cutter•Repel•Hot Shot•Spectracide
•Prosaro•Stratego•Aviator •Xpro•Luna
•AMDRO •Ironite•Wal-Mart Private Label Brands•Sevin•Smart Seed
•Scotts•Turf Builder•Miracle-Gro•Ortho•Roundup
Key Customers •Wal-Mart•Home Improvement Centers•Mass Merchandisers• Hardware Stores• Grocery Stores• Drug Chains
•Farmers•Breeders•Growers•Food Trade
• Wal-Mart• Home Depot• Lowe’s •Price Sensitive Customers
•Global Consumer•Global Professional•“Do it for me” Consumers• Home Depot•Lowe’s•Wal-Mart
Key Competitors
Marketing Focus Sales Distribution
Observation
Spectrum Brands
•Perceive value of alternative for consumers who want products that are comparable to but sold at lower prices than premium-priced insecticide brands. Focused on a broad range of insecticides.
• United States •Spectrum Brands based marketing efforts towards a specific problem “Insecticide” by offering various insecticide products• Global Consumer
Bayer AG
•Development, production and marketing of a wide range of products for the green industry, garden care, non-agricultural pest and weed control, as well as seeds and traits for food trade and farmers.
•Global • Bayer AG is a very diverse company that offers products based on technology, health care, and crop science• Global Professional • Global Consumer
Central Garden & Pet Company
•Premium products are focused on meeting consumer needs through product performance, innovation, quality, upscalepackaging and retail shelf placement. Value products are focused on promotion of the quality and efficacy of value brands at a lower cost.
•United States • Central Garden & Pet Company offers premium products and value products• Global Consumer • Differentiates with outdoor decorations and Pet Supplies
The Scotts Miracle-Gro Company
• Leading manufacturer and marketer of branded consumer lawn and garden products, with products forprofessional horticulture as well. Focusing more attention towards global consumer segment.
• Global • The Scotts Miracle-Gro Company reaches each segment in the lawn care industry:• Global Consumer• Global Professional• Lawn Service
Strategic Groups
Competitive Advantage
Spectrum Brands • Discounted Price• Product Packaging and Design Innovation • Perceived Product Quality • Insecticides • Diverse Business Portfolio
Bayer AG • Intensive Research and Development • Farmers Globally • Food Trade• Diverse Business Portfolio• Product Development • Innovation •Strong Financial Backing
Central Garden & Pet Company • Premium and Value Brands • Wal-Mart Product • Quick Response to Preferences • Product Placement • Private Label Products
The Scotts Miracle-Gro Company • Brand Name Recognition • Creative Marketing, Promotion and Distribution • Intensive Research and Development • Global• Brand Loyalty•Brand Awareness • Product Features and Enhancements •Strong Financial Backing
How Competitors Compete
Spectrum Brands Bayer AG Central Garden & Pet Company
The Scotts Miracle-Gro Company
Product Scope •Broad range of insecticides •High Quality•Relative Low Cost •Exterminate Insects•Environmentally Safe
•Herbicides•Fungicides •Insecticides •Seed Treatment•Non-agriculture pest and weed control• Safety• Quality Control
•Broad Range of Products with price variances of quality•Home Protection•Outdoor Living
•Lawn Care•Gardening and Landscape•Home Protection•Outdoor Living•Horticulture•Lawn Service •High Quality
Geographic Scope •North America •Europe•North America•Asia/Pacific•Latin America/Africa/Middle East
•North America •North America•Canada•EU•Asia/Pacific
Core Competence •Household Insect Control•Well known products throughout other market segments
•Health Care•Crop Science •High Tech•Research and Development
•Premium and Value Brand Products •Outdoor Decorative •Pet Food Industry •Retailer Relationship
•Manufacturing •Marketing•Retailer Relationships•Research and Development•Brand Awareness
How Competitors Compete
Key Trends Regional Operating Offices
Getting “Closer” to the consumer
Reaching distinct needs in various regions
Research and Development Advancements of old products
Customer Orientation Reaching different
demographics Hispanics Retirees “Snow Birds”
Higher Prices of Raw Materials Condensing the market size Higher Barriers to get in
Demand for Underdeveloped Countries Droughts Adverse Weather Conditions
Demand in Seed and Crop Market Double Digit increases in
people growing vegetables by region
Decrease in retailer store expansions Major retailers focusing on
increasing same store sales Regionally Relevant
Differentiating product labels
Spectrum Brands Bayer AG Central Garden and Pet Company
The Scotts Miracle-Gro Company
Characteristics of People/Organizations
•Family •Gardener •Lawn Cultivator
•Farmers •Gardeners•Professional Harvesters
•Adults over 55 years old•Empty Nesters•Baby Boomers
•Hispanics•“Snow Birds” Retirees •Family•Professional •Land Cultivator
Purchase/Use Situation
•Prevent Insecticides •Cheap Purchase •Quick decision
•Brand loyalty •Similar to an Insurance Expense •Safety •Harvest Control •Long Purchasing behavior
•Price Negotiation •Quick Decision •Cheap/Premium Purchase
•Luxury Expense•Brand Loyalty •Fertilize and Weed Control Lawn•Purchasing behavior involves research, time
Users’ Needs and Preferences for Product Characteristics
•Price > Quality •Brand Awareness •Product Similarity
•Product Similarity •Quality •Research and Development •Seed Control
•Product Similarity •Price=Quality •Brand Awareness
•Product Similarity •Quality > Price •Brand Awareness
Target Market: Consumer Market
Spectrum Brands Bayer AG Central Garden and Pet Company
The Scotts Miracle-Gro Company
Characteristics of people/Organizations
•United States •Wal-Mart •Drug Stores •Retail Stores
•Farmers •Scientists •Food Trade •Food Quality Control •Global
•Home Centers•Mass merchants •Independent nurseries •Hardware Stores •Wal-Mart•Home Depot•Lowe’s
•Lowe’s•Home Depot•Wal-Mart •Regionally Disbursed •High Profits •Global
Purchase/Use Situation
•Stock shelves •Brand Awareness •Lower Cost Option •Insecticides •Low Volume
•High Volume •Brand Awareness •Research and Development •Underdeveloped Countries
•Stocked Shelves•High Volume •Quick change of preference •High and Low Cost Option
•High Volume •Stocked shelves •Brand awareness •Seasonal •Lawn and Garden Retailers
Users’ needs and preferences for product characteristics
•Price•Broad features of insecticides
•Safe Harvesting •Quality
•Price =Quality •Differentiation •Outdoor Decorative•Outdoor living specialization
•Quality •Desired Features •Service Requirements
Target Market: Industrial/Organizational Markets
Social Media doesn’t appear to be a factor within this industry when reading past annual reports.
I consider social media a huge factor within this industry due to the high power of the buyer.Could have an adverse impact on reputation or
vise versa through: Reviews Comments BlogsTwitter Feed
Importance of Social Media
The Scotts Miracle-Gro Company faces competition from key competitors that already fill a niche with several other industries.Segmentation is a huge factor.
Spectrum Brands: Focusing on the Insecticide aspect of the market while touching base on other industries.
Bayer AG: Playing a huge role in the trending consumer education of vegetable growing and crop science, while maintaining R&D of health care.
Central Garden and Pet Company: Focusing on the price sensitivity of consumers, offering both premium products as well as value products. In doing so, they are pertaining to their niche as well in the pet food industry.
Conclusion
The Scotts Miracle-Gro Company should not take lightly of any of these competitors.
The following are all key factors that play a huge role within this industry. Research and Development FundingSupplier Relationships
If The Scotts Miracle-Gro Company does not change it’s strategy model with trends in this industry we may see a new market leader!
Conclusion
Retail Centric Philosophy (Past)
Respond to the needs of retail partners
Drive growth through retail channels
Improve market share
Continue to be a best-in-class supplier
To develop plans, programs and products that are specifically focused on the distinct needs of gardeners in various regions throughout the United StatesFloridaTexasCalifornia IllinoisNew York
Business Model Regional Model (Present)
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3,500.00
Net SalesGross Profit
Growth in Sales and Profits
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2,000.00
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20102009200820072006
Segment Results (Millions)
We will Gro by… Focusing on core business Extending reach into new markets Providing products for garden-inspired
lifestyles Using knowledge about consumers to
better serve their needs We will Excel by…
Developing a high-performance culture Driving innovation in all areas Forging stronger relationships with retail
partners Strengthening infrastructure Demonstrating corporate responsibility
We will Win by… Creating a dynamic, productive workplace Increasing market share Enhancing shareholder value Making a positive difference in
communities
71%
15%
8%6%
North AmericaInternationalScotts LawnServiceCorporate & Other
Gro, Excel, Win (2006)
Support North American sales force
Expand relationship with the consumer Radio and print media Launching state-of-the-art
Website Online community for gardeners Strengthening efforts in
NASCAR Upgrade technology platform
and provide more globally uniform process
Regionalized manufacturing and distribution footprint
76%
10%
8%6%
Global ConsumerGlobal ProfessionalScotts LawnServiceCorporate & Other
It’s Gro Time (2007)
Driving brands with consumers Continue to invest in further
strengthening the relationship with the consumer
Building on a history of innovation Invest in game-changing
innovation Leveraging sales force
Further assist retail partners Driving out costs with supply chain
Transform supply chain platform in the U.S.
Driving growth platforms Develop and leverage the
proprietary technologies in Global Professional business
75%
12%
8%5%
Global ConsumerGlobal ProfessionalScotts LawnServiceCorporate & Other
Cultivating a Strong Future (2008)
Determinate Smith & Hawken Focus on core consumer
business “Old School” Lessons
Marketing Innovation “Feet on the street”
Advertising Investment Increased spending over 13%
Seasonal Sales Force 30% more in store hours
“Local” Opportunity Regional offices in Florida,
Texas, and California
78%
9%
7%5% Global
ConsumerGlobal Profes-sionalScotts LawnServiceCorporate & Other
Growth…It’s What Were All About(2009)
Reaching Hispanic Consumers West and Southwest Regions Partnership with Los Angeles’ Chivas
USA Hispanic TV Advertising Spanish Version Website
Essentials for “Snowbirds” Marketing program that educates these
homeowners on the core products best suited to get their lawns, homes and gardens in shape for the winter season.
Consumer Education Partnered with Martha Stewart Living
Omnimedia and The Home Depot to educate tens of millions of consumers
Regionally Relevant Label change Local knowledge
84%
8%
7%
Global ConsumerGlobal Profes-sionalScotts LawnService
This is Our Consumer (2010)
The Market is highly competitive and many competitors sell their products at lower prices Higher Cost
Leading manufacturer and marketer
Most recognized brand names in the industry
Generic Strategy
Principle Markets and Methods of Distribution Home CentersMass Merchandisers Warehouse ClubsHardware Chains
2,500 full-time and seasonal in-store associates
Nurseries Garden CentersFood and Drug
Stores
Distributors and Common CarriersNorth America
Strategically PlacedEurope
UK, Canada, France, Germany
Regional Supply ChainManufacturing and distribution strategies
Leverage growing media’s low-cost model to store and distribute fertilizer regionally along with growing media products
Rationalize the 3rd party mixing warehouse networkInvest in regional fertilizer and liquids production
capacity
Changes in Distribution
Ortho More new product
launches in 2009 than any year in Ortho’s 103 year history Focusing on the eco-
minded consumer Strengthening core weed
and insect businesses New advertising campaign Successful entrance into
rodenticide category $100M category No category leader
Roundup Pump n go most successful new product launchExtended ControlPoison Ivy Tough
BrushEurope
Change in Products
Roundup
Product DevelopmentRegional Relevant
New ProductsImproved ProductsInnovation Research and
Development Find niche in each
region Product Label Change
Ansoff’s Matrix
Resource Description Benefits
Product • With such a wide variety of solutions to all problems relating with the lawn, they are able to establish a broad variety of consumers to help with their lawn needs.
• Touching every aspect of the lawn and garden market• Trusted brand• Brand Loyalty • Perceived value of quality
Retail Partners • Home Depot• Lowe’s• Wal-Mart
• Bringing over 80% of the Global Consumer segment with just these three retail partners.
Partnerships • Cincinnati Reds• Chivas’• Martha Stewart
• National TV recognition with professional organizations such as Cincinnati Reds, and Chivas’. Martha Stewart is a great partner with educating consumers about their lawn. • Branching out to other consumers nationally
Resources
Value Chain Analysis Inbound logistics • Urea
• Resins• Fuel • Sphagnum Peat• Grass Seed• Wild Bird Food Components
Production • All products containing pesticides must comply with FIFRA and be registered with the U.S. EPA and similar state agencies before they can be sold or distributed.• Product Quality• Order Fulfillment • Quality Expectation
Outbound logistics •Ordering • Order Fulfillment • Emergency Load•Inventory Management • Transaction Management • On Time Delivery
Marketing & Sales • Account Management • Pricing• Invoicing • Understanding the value of the product• Understanding what customer needs
Strength (Internal)
• Brand Name • Track Record of Innovation• Field Sales Force• Supply Chain • Management Team • Research and Development• Advertising
Weakness (Internal)
• High Overhead Costs• Product Recall • Discontinued Operations • Environmental Costs • Pending Legal Proceedings
Opportunity (External)
• Government manipulations of currency• Fluctuating Raw Material Prices• Adverse Weather Conditions• Drought• Consumers wanting to meet neighbors expectations • Web 2.0• E-Commerce• Social Networks
Threat (External) • Environmental regulations•International regulations•Regulations in EU•Regulations in Canada• Reduced Discretionary Spending•High Unemployment • Decline in construction of new houses• Decline in size average of yard • Urbanization and shift to apartment living • Declining Consumer Confidence
SWOT
The growth of SMG over the past decade was based on retail partners. Since about two-thirds of sales in the United States are generated by just three major retailers, success was dependent upon the ability to drive growth through their channels, improve market share, and continue to be the best-in-class supplier.
Future success can no longer be based solely on a retail-centric philosophy. Nearly all of the retail partners around the world are now focused on growing by increasing same-store sales, not by new store expansion.
Conclusion