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    1THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Ch%(te! )*

    Re+&%&+&t

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    2THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Re+&%&+&t

    . Ge"e!%++ /e&"e/ % the %&+&t o %

    (!o/u1t to (e!o!$ % e(e1te/ o3e! t&$e

    . Fo!$%++ /e&"e/ % the(!o%&+&tth%t %(!o/u1t, (&e1e o e4u&($e"t, o! te$

    (e!o!$&t &"te"/e/ u"1t&o" o! % t%te/

    (e!&o/ o t&$eu"/e! (e1&&e/ o(e!%t&"'1o"/&t&o"

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    *THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    M%&"t%&"%&+&t

    . The (!o%&+&t th%t % te$ o! (!o/u1t

    1%" e !et%&"e/ &", o! o"e th%t h% %&+e/

    1%" e !eto!e/ to, o(e!%t&"' 1o"/&t&o" &"

    % (e1&&e/ %$ou"t o t&$e

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    6THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    T(e o F%&+u!e

    . Fu"1t&o"%+ %&+u!e7 %&+u!e th%t o11u!

    %t the t%!t o (!o/u1t +&e /ue to

    $%"u%1tu!&"' o! $%te!&%+ /ete1t

    . Re+&%&+&t %&+u!e7 %&+u!e %te! o$e

    (e!&o/ o ue

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    5THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    T(e o Re+&%&+&t

    . I"he!e"t !e+&%&+&t7 (!e/&1te/

    (!o/u1t /e&'"

    . A1h&e3e/ !e+&%&+&t7 oe!3e/ /u!&"'

    ue

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    8THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Re+&%&+&t Me%u!e$e"t

    . F%&+u!e !%te 9:7 "u$e! o %&+u!e

    (e! u"&t t&$e

    . A+te!"%t&3e $e%u!e

    7Me%" t&$e to %&+u!e

    7Me%" t&$e et;ee" %&+u!e

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    =THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    F%&+u!e R%te Cu!3e

    >I"%"t

    $o!t%+&t

    (e!&o/?

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    @THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    A3e!%'e F%&+u!e R%te

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    )0THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Re+&%&+&t Fu"1t&o"

    . !o%&+&t /e"&t u"1t&o" o %&+u!e

    9t: B e-t o! t 0

    . !o%&+&t o %&+u!e !o$ 90, T:

    F9t: B ) 7 e-T

    . Re+&%&+&t u"1t&o"

    R9T: B ) 7 F9T: B e-T

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    ))THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Se!&e Ste$

    RS = R1R2... Rn

    1 2 n

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    )2THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    %!%++e+ Ste$

    RS = 1 - (1 - R1) (1 - R2)... (1 - Rn)

    1

    2

    n

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    )*THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Se!&e-%!%++e+ Ste$

    . Co"3e!t to e4u&3%+e"t e!&e te$

    AA BB

    CC

    CC

    DD

    RRAA RRBB RRCCRRDD

    RRCC

    AA BB CC DD

    RRAA RRBB RRDD

    RRCC= 1 (1-R= 1 (1-RCC)(1-R)(1-RCC))

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    )6THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Re+&%&+&t E"'&"ee!&"'

    . St%"/%!/&%t&o"

    . Re/u"/%"1

    . h&1 o %&+u!e

    . Re+&%&+&t tet&"'

    . u!"-&"

    . F%&+u!e $o/e %"/ ee1t %"%+&

    . F%u+t t!ee %"%+&

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    )5THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

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    )8THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

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    )

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    )=THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    Co"&'u!%t&o" M%"%'e$e"t

    . Et%+&h %((!o3e/ %e+&"e

    1o"&'u!%t&o" 9/e&'":

    . M%&"t%&" 1o"t!o+ o3e! %++ 1h%"'e &" the

    %e+&"e (!o'!%$ 91h%"'e 1o"t!o+:

    . !o3&/e t!%1e%&+&t o %e+&"e %"/

    1h%"'e 91o"&'u!%t&o" %11ou"t&"':

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    )@THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    M%&"t%&"%&+&t

    . M%&"t%&"%&+&t & the tot%+&t o /e&'"

    %1to! th%t %++o; $%&"te"%"1e to e

    %11o$(+&he/ e%&+. !e3e"t&3e $%&"te"%"1e !e/u1e the !&

    o %&+u!e

    . Co!!e1t&3e $%&"te"%"1e & the !e(o"e to%&+u!e

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    20THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    De&'" Iue

    . A11e o (%!t o! !e(%&!

    .Mo/u+%! 1o"t!u1t&o" %"/t%"/%!/&%t&o"

    . D&%'"ot&1 !e(%&! (!o1e/u!e %"/

    e(e!t te$

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    2)THE MANAGEMENT AND CONTROL OF QUALITY, 5e, 2002 South-Wete!"#Tho$o" Le%!"&"'TM

    A3%&+%&+&t

    . O(e!%t&o"%+ %3%&+%&+&t

    . I"he!e"t %3%&+%&+&t

    MDTMTBM

    MTBF

    AO +=

    MTTRMTBFMTBFA

    O

    +

    =

    MTM B $e%" t&$e et;ee"

    $%&"te"%"1e

    MTD B $e%" /o;" t&$e

    MTF B $e%" t&$e et;ee"

    %&+u!e

    MTTR B $e%" t&$e to !e(%&!