CH-13 Support Software

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    Unit 13Support Software: A Supply ChainMonitoring Perspective & Utility of

    Software

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    Topics to study

    Introduction to SCMo

    Writing a business plan Overview of process documentation system

    Support software

    2

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    Objectives of SCMo

    Prevention of stock-out and over supply

    Early warnings and elimination of bull-whip effect

    Optimised allocation in bottleneck situations due to network-wide

    inventory and demand transparency Elimination of time lags in the information flow

    Synchronisation of demand information

    Smooth and secure supply with minimal safety inventories

    Increased speed and flexibility of supply networks

    Reduction of non value adding cost due to trouble shooting efforts

    and administrative efforts to manage and control material flow

    Decrease in premium freight

    Avoidance of scrap due to obsolescence in case of engineering

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    SCMo: Set Up & Features

    SCMo Set-Up:1. Determination of potentially critical part of the supply chain network

    2. Process Mapping, i.e. shortage risk & effect, long lead & reaction times,high total inventory cost, frequent engineering changes

    Features Releases and Iterations ( act of repetitive activity ) planning way

    to create project plan.

    Dashboard project status reporting tool

    To-Do List identify & list the integrated assignment to be doe

    Integrated Quality AnalysisBug tracking, test case management,

    QA status charts

    Time Tracking efficient way of creating more accurate estimate oftime

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    Business Plan

    A useful document in cases where the project islarge.

    New Company/JVC

    New Product

    Expansion in Capacity

    New Markets

    Objectives of a Business Plan Communicate strategic direction & company objectives

    Communicate tactical agreements Communicates Budget Requirements

    Outlines the Financial Implications (costs, revenues etc)

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    Business Plan: Structure

    A typical business plan is divided into7-9 sections.

    No page limit, depends on case tocase basis.

    Contains specific information (noambiguity)

    Provides the broad framework of thebusiness (markets, sales network,financials, resource etc.)

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    Business Plan: Structure

    Section 1: Executive Summary

    Section 2: Business Definition The Opportunity

    The potential markets

    Economic Scenario (macro & micro)

    Section 3: Sales & Marketing Markets (STP)

    Sales Plan

    Marketing Plan

    Customer Support Plan

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    Business Plan: Structure

    Section 4: Engineering The DevelopmentPlan

    Core Technology Development Status Product specifications & features

    Section 5: Operations & Manufacturing Customer Focus Make or Buy Quality/Costs/Delivery Supply Chain Manufacturing Process/equipments

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    Business Plan: Structure

    Section 6: Senior Management Experience

    Credibility

    Organization Structure Section 7: Financials

    Cash Flow

    Revenue Models

    3-5 year estimates on P&L

    Break Even Point

    Return on Investment

    Section 8: Appendices

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    Support Software

    Even with the availability of variousApplication Software, the following gaps

    still remain: Business processes which are not covered in thesesoftware

    Integration of Multi vendor supported softwareapplications

    Dilemma for companies: Whether tolook at the same vendors to support suchcustomization (expensive) or not

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    Support Software

    ARROW

    FEDORA

    VITAL PILIN

    MS Exchange Server 2003

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    ARROW

    Combines Open source and Proprietary software(Fedora, VITAL, OJS)

    Provides a platform for promoting research output

    in the ARROW context. Safeguard digital information Gathers institutional research into one place. Allows information from many repositories to be

    gathered and searched in one step Enables sharing of resources Enables effective communication & collaboration

    between researchers

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    Project ARROW

    ARROW project will: Identify and test software or solutions to support

    institutional digital repositories comprising e-prints, digital

    thesis and electronic publishing Objective:

    Solution for storing any digital output

    Arrow & Fedora

    Arrow wanted a robust, well developed underlying platform,a flexible object oriented data model to be able to havepersistent identifiers down to the level of individual datastreams

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    PILIN

    PILIN = Persistent Identifiers andLinking Infrastructure

    The Need:To manage vast amount of data being

    generated

    Objectives: refer Textbook

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    TH NKS