Ch 09 Strategic Management
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Transcript of Ch 09 Strategic Management
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-1
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-2
#Defne strategic management and explainhy it!s important#Explain hat managers do during the sixsteps o" the strategic management process#Describe the three types o" corporate
strategies#Describe competiti#e ad#antage and thecompetiti#e strategies organi$ations use toget it
#Discuss current strategic management
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-3
%hat Is &trategic'anagement(# Strategic management - hat
managers do to de#elop theorgani$ation!s strategies.
# Strategies - the plans "or ho theorgani$ation ill do hat it!s in businessto do, ho it ill compete success"ully,and ho it ill attract and satis"y itscustomers in order to achie#e its goals.
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-4
%hat Is &trategic'anagement(# Business model - ho a company
is going to ma)e money.
# Focus o Business model
$ hether customers ill #alue hat thecompany is pro#iding
$ hether the company can ma)e any
money doing that
h i
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-5
%hy Is &trategic'anagement Important(
1. It results in higher organi$ationalper"ormance.
2. It re*uires that managers examine andadapt to business en#ironment changes.
+. It coordinates di#erse organi$ational units,helping them "ocus on organi$ational goals.
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-6
%hat is the &trategic'anagement Process(
# Strategic management process -a sixstep process that encompassesstrategic planning, implementation,
and e#aluation.
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-7
Exhibit -1 &trategic'anagement Process
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-8
&trategic 'anagementProcess# &tep 1 Identi"ying the organi$ation!s
current mission, goals, and strategies
$ Mission: a statement o" the purpose o" anorgani$ation
# /he scope o" its products and ser#ices
$ Goals: the "oundation "or "urther planning
# 'easurable per"ormance targets
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-9
Exhibit -2 Components o" a'ission &tatement
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Copyright © 2012 PearsonEducation, Inc. Publishing asPrentice Hall
Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-10
# &tep 2 oing an external analysis $ /he en#ironmental scanning o" specic and
general en#ironments
# ocuses on identi"ying opportunities and threats
$ In an external analysis, managers shouldexamine the economic, demographic,political3legal, sociocultural, technological, andglobal components to see the trends and
changes.
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Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-11
&trategic 'anagementProcess# &tep + oing an internal analysis
$ 4ssessing organi$ational resources, capabilities, andacti#ities
# &trengths create #alue "or the customer and strengthen thecompetiti#e position o" the rm.
# %ea)nesses can place the rm at a competiti#edisad#antage.
$ 4naly$ing nancial and physical assets is "airly easy, butassessing intangible assets 5employee s)ills, culture,
corporate reputation, etc.6 isn!t as simple.
# Steps 2 and 3 combined are called a SWOT analysis.(Strengths, Weaknesses, Opportunities, and Threats)
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Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-12
&%7/ 4nalysis
# SWO anal!sis an analysis o" theorgani$ation!s strengths, ea)nesses,opportunities, and threats.
# "esources an organi$ation!s assetsthat are used to de#elop, manu"acture,and deli#er a product to its customers.
# #apabilities an organi$ation!s s)illsand abilities in doing the or)acti#ities needed in its business.
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Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-13
&trengths and %ea)nesses
# Strengt$s any acti#ities theorgani$ation does ell or any uni*ueresources that it has.
# Wea%nesses acti#ities theorgani$ation does not execute ell orneeded resources it does not possess.
# #ore competencies the organi$ation!s
ma8or #aluecreating capabilities thatdetermine its competiti#e eapons.
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Management , Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, nc. publishin! as Prentice "all 9-14
&trategic 'anagementProcess# &tep 9 ormulating strategies
$ e#elop and e#aluate strategicalternati#es.
$ &elect appropriate strategies "or all le#elsin the organi$ation that pro#ide relati#ead#antage o#er competitors.
$ 'atch organi$ational strengths toen#ironmental opportunities.
$ Correct ea)nesses and guard againstthreats.
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&trategic 'anagementProcess# &tep : Implementing strategies
$ &mplementation - e;ecti#ely ttingorgani$ational structure and acti#ities to theen#ironment.
$ /he en#ironment dictates the chosen strategy<e;ecti#e strategy implementation re*uires anorgani$ational structure matched to itsre*uirements.
# &tep = E#aluating results
$ Ho e;ecti#e ha#e strategies been(
$ %hat ad8ustments, i" any, are necessary(
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Copyright © 2012 PearsonEducation, Inc. Publishing as
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Corporate &trategies
# #orporate strateg! 4n organi$ationalstrategy that determines hat businesses acompany is in or ants to be in, and hat itants to do ith those businesses
# !pes o #orporate Strategies
# >roth expansion into ne products and mar)ets.
# &tability maintenance o" the status *uo.
# ?eneal examination o" organi$ational ea)nessesthat are leading to per"ormance declines.
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Corporate &trategies 5cont.6
# Gro't$ strateg! a corporatestrategy that!s used hen anorgani$ation ants to expand the
number o" mar)ets ser#ed orproducts o;ered, through either itscurrent business5es6 or ne
business5es6.
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/ypes o" >roth &trategies
# Concentration $ "ocuses on its primary line o" business
and increases the number o" products
o;ered or mar)ets ser#ed in thisprimary business.
# @ertical Integration
$ 4 company also might choose to groeither bac%'ard or or'ard or bot$.
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# Hori$ontal Integration $ 4 company gros by combining ith
competitors.
# i#ersication $ ?elated di#ersication happens hen a
company combines ith other companiesin di;erent, but related, industries.
$ Anrelated di#ersication is hen acompany combines ith rms in di;erentand unrelated industries.
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Corporate &trategies 5cont.6
# Stabilit! strateg! a corporate strategyin hich an organi$ation continues to dohat it is currently doing.
# "ene'al strateg! a corporate strategydesigned to address decliningper"ormance.
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# Retrenchment strategy
$ It is a shortrun reneal strategy used "orminor per"ormance problems.
# Turnaround strategy $ %hen an organi$ation!s problems are more
serious, more drastic action need to be ta)en.
# 'anagers do to things "or both renealstrategies cut costs and restructureorgani$ational operations.
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/he ?ole o" Competiti#e4d#antage# #ompetiti(e strateg! - an
organi$ational strategy "or ho anorgani$ation ill compete in its
business5es6.# #ompetiti(e ad(antage hat
sets an organi$ation apart< its
distincti#e edge.
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# Strategic Business )nit *SB)+ - the single independent businesses o"an organi$ation that "ormulate their
on competiti#e strategies.# B#G matrix - a strategy tool that
guides resource allocation decisions
on the basis o" mar)et share andgroth rate o" &BAs.
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Exhibit -9 BC> 'atrix
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i#e Competiti#e orces
# 'any important ideas in strategicmanagement ha#e come "rom the or) o"'ichael Porter.
# In any industry, #e competiti#e "orcesdictate the rules o" competition. /ogether,these #e "orces determine industryattracti#eness and protability, hichmanagers assess using these #e "actors
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Exhibit -: i#e orces 'odel
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i#e Competiti#e orces
# /hreat o" e Entrants $ /he ease or diDculty ith hich ne competitors can
enter an industry
# /hreat o" &ubstitutes
$ /he extent to hich sitching costs and brand loyalty
a;ect the li)elihood o" customers adopting substituteproducts and ser#ices
# Bargaining Poer o" Buyers
$ /he degree to hich buyers ha#e the mar)et strength tohold say o#er and inuence competitors in an industry
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i#e Competiti#e orces
# Bargaining Poer o" &uppliers $ /he relati#e number o" buyers to
suppliers and threats "rom substitutes
and ne entrants a;ect the buyersupplier relationship.
# Current ?i#alry
$ Intensity among ri#als increases henindustry groth rates slo, demand"alls, and product prices descend.
/ " C titi
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/ypes o" Competiti#e&trategies# Cost Feadership &trategy
$ &ee)ing to attain the loest total o#erall costsrelati#e to other industry competitors
# i;erentiation &trategy
$ 4ttempting to create a uni*ue and distincti#eproduct or ser#ice "or hich customers ill pay apremium
# ocus &trategy $ Asing a cost or di;erentiation ad#antage to exploit
a particular mar)et segment as opposed to a largermar)et
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%hat is a unctional&trategy(# Functional
strateg! thestrategies used by
an organi$ation!s#arious "unctionaldepartments tosupport the
competiti#estrategy.
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/he eed "or &trategiclexibility# Strategic
,exibilit! theability to recogni$e
ma8or externalchanges, to *uic)lycommit resources,and to recogni$e
hen a strategicdecision as amista)e.
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