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STRESSSTRESS
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Presentation Format• Types of Interviews
• ABC’s of Interviewing
• Before the Interview
• Do Your Homework
• During the Interview
• After the Interview
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ABC’s of the Job Interview Always
Beware of
Crash and Burn
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•AAlways– Research the company with a focus on
customers and competition• Research can be done on the internet,
by reading annual reports, and by talking with credible people in the industry
– Provide examples of when you have successfully worked in team environments
– Demonstrate creativity and responsibility
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Beware ofHaving an “I” attitude
○ Don’t overstate your accomplishments - be honest
Negotiating too early ○ Doing this during the job interview sends
a message that you are more interested in money than the job
Being too casual with the interview○ Recognize that the job interview starts
when you first arrive and does not end until you are out the door and on your way home
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Crash and BurnDisplaying bad manners
○ Poor etiquette and boorish manners send a message to the interviewer that you will behave that way with clients
Demeaning your current or past employer
○ It is a very small world, and reputations are made and broken on the basis of sometimes unknown relationships
Being dishonest
○ An interview is the time to put the best spin possible on your career, but not at the cost of your integrity
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Types Of Interviews
Rotating Like one-to-one with different interviewers
Group 6-8 candidates Group observed while discussing topic Be aware of group interaction
Panel 2-5 interviewers, or as many as 13!! Try to identify different roles Respond to interviewer, include others through eye contact May involve presentation
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Before The Interview
Review your skills -- be positive and honor your achievements. Do not underestimate your skills. Write your top accomplishments down on paper
Know your resume well. Look at ways that your qualifications meet the job description
Are there things NOT on your resume that are relevant to the job?
Recognize areas for improvement and develop a plan for downplaying these weaknesses in the interview
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Become very familiar with the job description and the requirements for the position
List the specific qualifications and requirements sought by the employer.
Match these qualifications with the accomplishments that you already wrote down
In order to support this, identify and list specific examples (quantify if possible) of your past accomplishments
Be prepared to answer questions regarding gaps in your skill level
Know the Specifics of the Job
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Know the Employer
• You should learn as much about the company as you can
• Company website. Know it well!• Company literature• Annual reports• Network with current employees• Attend employer informational session at
the Career Center, if applicable
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Do Your Homework
Employers’ Web Sites Best place to “see” the
company as it wants to be seen
Check the annual report, look for press releases
Look for the “head of R&D” Research Sources
Get vital statistics and independent perspectives on the employer from On-line resources
Look at financial data, list of competitors
News Sources Find general interest web
sites to see what they say about this employer
Find hometown newspapers on-line to read about this employer
Trade Journals Read these for new
products, find its place in the industry
Industry Directories If you belong to a
professional organization go to its directory
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During the Interview Arrive 15 minutes early to allow
time to relax and complete any paperwork
Learn the interviewer’s name and greet with a firm handshake
Make sure you have a clear understanding of the job and the company
Consider offering examples of your work
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Structure your answers to speak to your qualifications, be concrete and detailed
Be sure to answer ALL parts of a question Closure and timeline for decision Thank You and a firm handshake
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Don’t Forget YOU
Employers Interest –
• To know YOU as a person.• Your Experience.• Your opinion.
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• Sit & think about yourself.• Make notes about your work records.• Think about your achievement.• What ambitions do you have.• Find your interest areas.• Find your strengths.• Find your weaknesses.
Discover ‘YOU’
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Watch the Body Language First impressions very powerful
Halo effect or Devil effect
Allow time to relax Dress appropriately Entrance, introductions & handshake Smile and make eye contact Be aware of own movements Watch body language of interviewer
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What creates a bad impression Poor personal appearance Negative attitude – evasive, using excuses Lack of interest and enthusiasm Lack of preparation Poor knowledge of role Failure to give concrete examples of skills Over emphasis on money/rewards Lack of career plan
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Positive Body Language
Positive EntranceEnthusiasmRelaxed Smile Direct Eye ContactStraight PostureFirm HandshakeLeaning Slightly ForwardUse of Hand MovementFeet Flat on Floor
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Negative Body Language
Lack of Enthusiasm or Curiosity
Frowning
Weak Handshake
Lack of Eye Contact
Staring
Nervous Movements
Arms Crossed
Hands Clenched
Looking at Watch
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Uneven Shoulders and torso
Weighing options
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Shoulder Tension
Anxiousness, wants to be left alone
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Hand as fist
Irritated, angry
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Hand to Head
Signals concentration
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Hand over Mouth
Hiding words or expressions.
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Head Angled
Interested and involved
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Raised Eyebrows
Anger
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Forehead Raised
Sign of strong emotions
Surprise, anxiety or sadness
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Nostrils Flaring
Smelling something wrong,
a threat sign because of anger or irritation.
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Pursed Lips
Decision Making or thinking things through
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Legs Crossed
Crossing legs at the knee with toes relaxed is the Commonest option for women
Crossing legs at ankle is less feminine than crossing at the knee.
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Tips Regarding Attire (Men)
If possible, wear a suit to the interview Belt and shoes should be same color Avoid ties with elaborate patterns or too
many colors A wedding ring and/or watch is generally
the only jewelry that should be worn Head to Toe: Hair should be well
groomed and shoes should be polished
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Who Would You Hire?
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Tips Regarding Attire (Women)
A suit or dress is preferable Skirts should meet at the top of the knee
or longer The amount of jewelry should be
minimized Make-up should be light Avoid perfumes and scented powders
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Stylish Look, But Not For An Interview
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Stylish, And Ready To Interview
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Starting The Interview Be sure to arrive 10 to
15 minutes prior to the start of the interview
Greet the interviewer with a firm handshake
Maintain good eye contact and posture
Make sure you are energetic and enthusiastic
Speak clearly and articulate
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Typical Questions About you
Tell me about yourself - Bring me up to date with your CV? Why did you choose that particular degree programme? What experience have you had that is relevant to this post? What would you consider your major achievements to date?
About the job What interests you about this job? What do you know about this organisation? What other options are you considering? How do you see your career developing – 5 years? If you were Head of Department, what would be your priorities?
General knowledge What do you think of the Government’s policy on college fees? What do you think about President Abdul Kalam
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Why do you want to work here? Why should I hire you? What can you do for us that other candidates
can’t? Why did you leave your (are you leaving)
your job? What are your strengths and weaknesses? What are your goals? When were you most satisfied with your job?
Typical Interview Questions
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Other Type of Questions “What if” Questions
No experience - how are you likely to respond to a situation
Probing QuestionsHow exactly did you deal with the situation?How did you know it worked?How did you feel about the outcome?Could you have handled it differently?
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Competency-based Interviews Company identifies key skills required for job Designs questions to elicit evidence of skills Emphasis on past behaviour as predictor of success Teamwork: Describe a team project you worked on. What problems
arose? How did you deal with them?
Communication Skills: Describe situation when you had to persuade others to support your view. Give an example of any reports you’ve written which illustrate your writing skills
Interpersonal skills: What kinds of people do you find it difficult to work with? How do you handle those situations?
Taking Responsibility: Describe a time when you took responsibility to achieve a challenging goal
Problem-solving: Tell about a time when you had several tasks to manage at one time with conflicting deadlines.
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Preparing for Competency Interview Identify the competencies required for job
Review job description or ask for information
Define each competency in behavioural terms Identify past experience to illustrate how you
demonstrated that behaviour Prepare examples for each competency Practice talking about your experience Try to give a complete answer - STAR
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Responding to Competency Questions Q Give me an example of a problem you encountered.
How did you approach it. What was the outcome?
STAR responseS: Describe the situationT: Explain the task/problem that aroseA: What action did you take?R: What was the result or outcome?What did you learn from this experience?
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Your Answers Listen carefully, seek clarification Illustrate answers with real examples and
evidence Be positive – constructive criticism Keep answers specific and succinct Take time to respond Be alert to interviewer’s body language Speak clearly, smile and show enthusiasm Know what you want to say, and find the
opportunity
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Your Questions Training programmes Career development opportunities Types of projects & responsibilities Reporting structure Performance appraisal Profile of staff Questions about topics raised in interview What happens next?
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After the InterviewReview own performance
what went wellwhat went badlywhat you wished you had saidprepare for next stage
Invitation to second / final round interviewsassessment centre psychometric testingpanel interview
Rejection letter / emailif you can request feedback - use it
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Follow-Up Be sure to send a
“thank you” after you have interviewed
A hand-written card is preferred
If you feel you have poor handwriting, then a typed letter may be a better option
Mail the card or letter on the same day as your interview
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AFTER the Interview
Write down notes after you leave the building
Follow-up with thanks by sending a note to your contact