CF Lecture 15b. Accident-Incident Investigation

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    Accident InvestigationAccident Investigation

    Learning from mistakesLearning from mistakes

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    Accidents

    It may be that up to

    95% of accidents arecaused by people

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    Incident Investigation

    90% of all accidents andincidents are attributable

    to a companys

    management. Demming.

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    Definitions

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    Definitions

    Accident: An undesired event that

    results in harm to people, damage

    to property or the environment or

    loss to process

    Incident: An undesired event

    which under differentcircumstances could have

    become an accident.

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    What causes an accident

    or incident?

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    What causes an accident

    or incident?

    Someone commits anunsafe act

    Something is in an unsafe

    condition

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    What causes an accident

    or incident?

    Someone commits anunsafe act

    Something is in an unsafe

    condition

    An Immediate Cause

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    What causes an accident

    or incident?

    An Immediate Cause

    Conditions exist which

    allow the Immediate Cause

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    What causes an accident

    or incident?

    An Immediate Cause

    Conditions exist which

    allow the Immediate Cause

    A Basic Cause

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    What causes an accident

    or incident?

    An Immediate Cause or

    Causes

    A Basic Cause or Causes

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    What causes an accident

    or incident?

    An Immediate Cause or

    Causes

    A Basic Cause or Causes

    Underlying Management

    Failures

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    The Accident Sequence

    Basic Cause

    Immediate Cause

    Basic Cause

    Basic Cause

    Immediate Cause

    Immediate Cause

    An Accident Happens

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    Immediate Cause

    The circumstances which immediatelyprecede the accident

    Can usually be seen or sensedOften described as Unsafe Acts or Unsafe

    Conditions

    They are substandard practices or

    conditions

    Addressing these may not preventrecurrence

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    Basic Cause

    The factors which allowed the ImmediateCause to exist

    Not always obvious, require probingSometimes called Root, Real, Underlying

    or Contributing Cause

    Explain why we have substandard

    performance or conditions

    Must be addressed to prevent recurrence

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    Immediate Causes 1

    Inadequate Guards or barriers

    Failure in Communication

    Failure to follow rules or procedures

    Inadequate warning or safety deviceFailure to observe

    Failure to use warning device

    Improper manual handling

    Inadequate personal protective equipment

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    Immediate Causes 2

    Influence of alcohol or drugs

    Inadequate tools or equipment

    Misuse of tools or equipment

    Work environmentPoor housekeeping

    Inadequate access or egress

    Lack of training

    Lack of attention

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    Basic Causes 1

    External factors

    Personal factors

    Inadequate knowledge or skill

    Inadequate physical abilityExcessive stress

    Improper motivation

    Inadequate supervision

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    Basic Causes 2

    Inadequate policy or plan

    Inadequate planning or organisation

    Inadequate standards or procedures

    Inadequate engineering or designInadequate maintenance

    Inadequate inspection

    Inadequate training

    Many of these are Management System Failures

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    Investigation

    Count Morozzo and the bakery.

    Milan 1785.

    First account of a flour explosion.

    It is therefore of great importance thatthese facts should be universally known,

    that public utility may reap from them

    every advantage

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    Investigation

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    Investigation

    3 Main Questions:

    What happened?Why did it happen?

    How do we stop it

    happening again?

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    Investigation

    Keep asking the question Why?

    Note all the answers.

    Put the answers into a logical

    sequence.

    Test the theory against theevidence.

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    Why did the sub drop?

    The chain came unhooked.

    Why was that? The hook has a safety catch.

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    The catch failed.

    Why?

    The hook was upside down.

    Why was that?

    Because the hook was looped through the

    lifting eye and hooked back round itself.

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    Why did he do it l ike that?

    The hook was not big enough to go over the lifting eye on the

    sub.

    Why?

    The chain hoist was designed for a smaller lifting eye.

    Why did he use it then?

    It was left there from a previous job with a smaller sub. Itwould have meant getting a larger hoist from the rigging loft

    and he was only going to be a few minutes inspecting the

    sub

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    Steps in Investigation

    Respond to the incident promptly

    Gather all the pertinent information

    Analyse the incident and determineimmediate and basic causes

    Review the findings to ensure they fit theevidence

    Prepare a report

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    Steps in Investigation

    Review the report with those involved

    Assist in developing corrective actions

    Ensure an action plan is drawn upMonitor the action plan to ensure

    completion

    As appropriate, share the experience and

    lessons learned

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    Investigation tools

    Various proprietary packages are available:

    TopSet

    TapRoot

    Tripod (Bow tie method)

    Investigator

    These guide you through a process, and ensureyou dont miss items. However you can do justas good a job with basic tools, by making sureyou are methodical and consistent.

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    Bow tie diagram

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    Communication after the

    Investigation

    Communicate to as wide an audience aspossible

    Dont just think of your own operation, aslight variation in circumstances maymake the same incident possibleelsewhere

    Learn from the incident

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    B C Water jet accident