Presented by:

Certified Professional

in Healthcare Quality®

(CPHQ) Prep

Virtual

Register by September 1!

Prepare, Share, Together.

There are many reasons healthcare quality professionals consider pursuing the Certified Professional in Healthcare Quality (CPHQ) credential. Quality professionals seek to attain the credential for a personal sense of accomplishment, career advancement, job security or higher income, as well as personal development and networking opportunities to meet others with similar interests. But there are also many roadblocks -- time commitments and balancing work and home, procrastination, fears related to the exam itself, costs for materials, and other unknowns can get in the way of preparation. The HTH/ICAHN CPHQ Prep Virtual Book Club is designed to help overcome some of the roadblocks and maximize the benefits of preparing for the CPHQ Exam, whether or not participants decide to immediately sit for the exam on their own. Participants in the group will gain:

• A structured monthly schedule for self-study, group discussion, and self-exams to work through the prep material

• Group discounted rates for NAHQ practice exams, HQ Solutions manual, and HQ Principles: Build Your Quality Toolkit

• Access to a network of like-minded individuals seeking the credential, moderated by Quality Professionals who have successfully passed the exam

• Monthly meetings providing time to share/request best practices from peers (multiple contacts at hospital invited to calls)

• A live end-of-year study group “Cram Session” designed to make final preparations for the exam fun

Who will benefit from participating in the program?

The CPHQ Prep Virtual Book Club is designed for quality professionals at various stages of their career. While the

NAHQ recommends at least two years of real world experience for the exam, this prep club is designed for both those

who plan to sit for the exam on their own soon after the series, as well as those interested in learning more about the

content and applying it to their day-to-day position. Both new and experienced quality professionals will benefit from the

shared learning, discussion, and resources provided through the program.

Book Club

Designed for Rural and

Critical Access Hospital

Quality Professionals

Rural and Critical Access Hospital

Content and Resources

Program Moderator & Support Angie Charlet, DBA, MHA, RN

Senior Director of Quality Services - Illinois Critical Access Hospital Network (ICAHN)

Angie Charlet is a Registered Nurse with over 20 years in the healthcare industry. She has a Bachelor’s in Nursing, a

Master’s in Healthcare Management with a focus in performance improvement and her Doctorate Degree in Business

Administration with a focus on Healthcare Management and Executive Leadership. She is certified in CPHQ, and

Certified in both Lean and Black Belt Six Sigma. She is employed by the Illinois Critical Access Hospital Network

(ICAHN) as the Director of Quality and Education and also functions as the Quality Director and Compliance Officer for

their new ACO; Illinois Rural Community Care Organization (IRCCO), which is currently implementing the Patient Cen-

tered Medical Home and Care Coordination as the foundation within the ACO.

Angie provides training, education, mock surveys and resources to both critical access hospitals and RHCs. Her focus

is around regulations, quality initiatives, PCMH implementation, care coordination and expanding the market share by

creating a medical neighborhood. Her skill sets include demonstrated team building, network engagement, evidence-

based practice, PCMH, Lean and Six Sigma along with Leadership Coaching to bring new initiatives/practice models.

In addition, Ms. Charlet has sat on the Board of Directors for the National Association of Rural Health Clinics since

2012.

The Virtual Book Club this year will provide the following prep materials to each participant:

• HQ Solutions: Resource for the Healthcare Quality Professional, Fourth Edition: The official companion book for the

CPHQ Review Course

• HQ Principles: Build Your Quality Toolkit: an interactive online certificate program that introduces quality and patient

safety fundamentals, methodologies, and concepts for healthcare professionals. The program provides a clear un-

derstanding of healthcare quality through six learning modules.

• CPHQ Practice Exam: A practice exam offering 130 multiple choice questions. An opportunity to receive immediate

feedback with answer rationales for each question. A great study tool for those who want to assess their readiness

for the CPHQ exam

Virtual Book Club Certified Professional in Healthcare Quality® (CPHQ) Prep

Virtual Prep Club Schedule Utilizing the Book Club Resources, the book club will include a discussion and review of a set of book chapters each

month, moderated by Dr. Angie Charlet. Participants will be provided with materials, a program schedule, and will be

asked to come to the Book Club ready to discuss the homework each month. These sessions will be held on the first

Thursday of the month at 11 Eastern/10am Central, and will last between 60 and 90 minutes, depending on the topic.

The schedule for sessions include:

• September 25, 2018 - 1pm Eastern/ Noon Central - (Optional webinar from NAHQ): NAHQ CPHQ Quarterly Prep Info Session - Learn more about what it takes to be a successful CPHQ candi-date with this live info session offered by NAHQ.

• November 1 at 11am EST/10am Central - HTH/ICAHN CPHQ Prep Kickoff Webinar

• December 6 at 11am EST/10am Central - Prep Call #1

• January 3, 2019 at 11am EST/10am Central - Prep Call #2

• February 7 at 11am EST/10am Central - Prep Call #3

• March 7 at 11am EST/10am Central - Prep Call #4

• *Live “CPHQ Prep Cram Session” Option - Des Moines, IA - March, 2019 / Savannah, GA - April, 2019

• April 4 at 11am EST/10am Central - Prep Call #5

• May 2 at 11am EST/10am Central - Final Prep Call #6 and Closing

Registration Information

Continuing Education Information

As an IACET Authorized Provider, HomeTown Health, LLC offers CEUs for its programs that qualify under the ANSI/IACET Standard. HomeTown Health, LLC is authorized by IACET to offer 0.1 CEUs/1 credit hour for each prep webinar in this program. In order to obtain these CEUs, participants will be required to attend the webinar/view recording in its entirety, pass the online quiz with 80% or better, and complete a session evaluation. Learn more about who accepts IACET credits at ww.iacet.org.

Participants in the Virtual Book Club will receive: • HQ Solutions: Resource for the Healthcare Quality Professional, Fourth Edition (group discount applied- • HQ Principles: Build Your Quality Toolkit: an interactive online certificate program (group discount applied- • CPHQ Practice Exam: A practice exam offering 130 multiple choice questions. An opportunity to receive

immediate feedback with answer rationales for each question. A great study tool for those who want to assess their readiness for the CPHQ exam (group discount applied-

• Access to monthly training and collaboration webinars moderated by the program Trainers • Registration to an end-of-year live “Cram Session” for a final review made fun • Resources posted on a shared online Program Dashboard • Support from the program team for your hospital for questions or recommendations

Cost for Participation

• ICAHN or HomeTown Health Member Hospitals: $1350/participant (a 10% discount) • Other Hospital participants: $1500/participant

To register for the program, please submit an online registration at www.hthu.net/cphqbc by September 1, 2018.

Questions? For more information about this program, please contact: Susannah Cowart at Susannah.cowart@hometownhealthonline.com.

Rural and Critical Access Hospital Virtual Book Club

Certified Professional in Healthcare Quality® (CPHQ) Prep