CERTIFIED COURSES 2018 - The KPI Institute · CERTIFIED COURSES 2018 ... The KPI Institute has been...

CERTIFIEDCOURSES 2018

+971 4 563 [email protected]

GLOBAL

Certified Courses 2018 • Global

www.kpiinstitute.org [email protected] +971 4 563 7316

Certification ProgramsFor more than 13 years, The KPI Institute has been making a difference in developing best practices in

performance management field and sustaining the rapid growth of hundreds of institutional and corporate

clients. Today, The KPI Institute’s advisory team continues this mission in offering customized services to meet

every company’s performance management goals.

The course will help improve the business planning process and long-term organizational performance,

through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic

decisions.

CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL

Frameworkv 1.0 2015

C-S

BP

STRATEGY& BUSINESS PLANNING

CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL

This course offers insights and best practices for improving performance in different scenarios,

from data analysis and reporting, decision making and initiative management, to building a

performance culture.

Frameworkv 1.0 2015

C-P

M

PERFORMANCEMANAGEMENT

Attendees will gain exposure to best practices and key concepts and will learn how to establish and

use criteria for performance evaluations, from implementation to improvement and maintenance of

the company’s employee performance management system.

CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL

Frameworkv 1.0 2015

C-E

PM

EMPLOYEEPERFORMANCEMANAGEMENT

This program is meant to improve the practical skills in working with KPIs and developing instruments

like scorecards and dashboards. Participants will acquire a sound framework to measure KPIs, starting

from the moment they are selected, until results are collected in performance reports.

CERTIFIED KPI PROFESSIONAL AND PRACTITIONER

Frameworkv 2.0 2015

KEYPERFORMANCE

INDICATORS

C-K

PI

Attendants will understand through practical learning how to effectively collect, analyze and interpret

data by enabling managers/ analysts to draw insights from both quantitative and qualitative data,

based on historical statistics and trend analysis.

CERTIFIED DATA ANALYSIS PROFESSIONAL

Frameworkv 1.0 2015

DATAANALYSIS

C-D

A

An exclusive framework that provides insights on effective visual communication, through a rigorous

approach to creating visual representations of vast information, techniques of standardization and

tailored data visualization tools.

CERTIFIED DATA VISUALIZATION PROFESSIONAL

Frameworkv 1.0 2015

DATAVISUALIZATION

C-D

V



CERTIFIED BENCHMARKING PROFESSIONAL

Benchmarking methodological uniqueness is represented by the identification and analysis of the

processes that lead to a superior performance of a company, offering the opportunity to compare an

organization’s performance against industry competitors.

Frameworkv 1.0 2015

BENCHMARKING

C-B

Participants’ skills in managing supplier performance and developing a strategic approach to

procurement will be developed by enabling the identification of performance gaps and implementing

action agreements with suppliers.

CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL

Frameworkv 1.0 2015

SUPPLIERPERFORMANCE

C-S

P

Participants will not only understand the importance and implementation phases for the Customer

Service Excellence standards, but they will be given the necessary tools to implement it internally

and measure its impact externally.

CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL

Frameworkv 1.0 2015

CUSTOMERSERVICE

PERFORMANCE

C-C

SP

This course provides an interactive practice-based learning environment, focusing on best practices

for developing and maintaining an innovation-oriented organizational culture within organizations.

CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL

Frameworkv 1.0 2015

INNOVATIONPERFORMANCE

C-I

P

The two-day interactive program will help you understand personal performance, by explaining

the benefits and clarifying the process of measuring it. It focuses on identifying ways to boost your

performance outside working hours.

CERTIFIED PERSONAL PERFORMANCE PROFESSIONAL

Frameworkv 1.0 2015

PERSONALPERFORMANCE

C-P

P

The course focuses on delivering all the information needed to fully comprehend the value of the

Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.

CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL

Frameworkv 1.0 2015

BALANCEDSCORECARD

MANAGEMENTC

-BSC

This educational program presents a rigorous approach to diagnosing and auditing the maturity

of performance architectures for 5 capabilities: strategic planning, performance measurement,

performance management, performance culture and employee performance management.

CERTIFIED PERFORMANCE AUDIT PROFESSIONAL AND PRACTITIONER

Performance MaturityModel Framework

v 2.0 2017

C-P

APERFORMANCE AUDIT



No matter what your learning needs-and we know they’re always evolving you can find the program that’s right

for you with The KPI Institute certification courses.

Scheduled Courses

Middle East Region

Istanbul, Turkey 25-29 March

Abu Dhabi, UAE 25 - 29 March 11-15 November

Jeddah, KSA 22-26 April 9-13 December

Riyadh, KSA 11-15 February 15-19 July 14-18 October

Dubai, UAE 18-22 February 29-3 May 23-27 September 21-25 October 9-13 December


Doha, Qatar 22-24 April

Abu Dhabi, UAE 25-27 March 11-13 November


CERTIFIED KPI PROFESSIONAL

Abu Dhabi, UAE 28-29 March 13-15 November


CERTIFIED KPI PRACTITIONER

Dubai, UAE 25-27 February 6-8 November


Dubai, UAE 10-12 April 13-15 November


Dubai, UAE 25-27 March 2-4 October


Dubai, UAE 15-17 April 7-9 October






Dubai, UAE 25-27 March 6-8 November



CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL

Dubai, UAE 25-27 March 30-2 October

CERTIFIED INNOVATION PERFORMANCE PROFESSIONAL


CERTIFIED PERSONAL PERFORMANCE PROFESSIONAL




CERTIFIED PERFORMANCE AUDIT PROFESSIONAL


CERTIFIED PERFORMANCE AUDIT PRACTITIONER

Dubai, UAE 29-1 May 13-15 November


The course content is amazing and it contains a powerful

information and I really thank you for the professional way of

delivering the materials of the course.”

Accountant, Savannah International Trading Co., Riyadh

“Course was very good, the content too was excellent and

the trainer related it well to our business and activities, I

would definitely recommend this course to others looking

for a start or enhancement in the field of Performance

Management.”

Finance Manager, MEFIC, Riyadh

“The facilitator supported perfectly his role and transferred

us the knowledge and experience for the relative content, in

a friendly and warm environment.”

Commercial Finance Director/PMO, Folli Follie Group, Greece

“Thank you very much for improving the desired objective and

providing information and techniques on how to implement,

control and take decision for setting targets by using methods

like Strategy, Objective, KPIs and Initiatives. I hope this training

will come over the expectations.”

Chief Accountant, GAM Rentals, Al Khobar



Australasia and South East Asia Region

Kuala Lumpur, Malaysia 16-20 July


Hong Kong, China 9-11 May

Kuching, Malaysia 13-15 August

Dhaka, Bangladesh 29-31 October

Kuala Lumpur, Malaysia 14-16 March 16-18 July 22-24 October

Sydney, Australia 28-30 November


Kuala Lumpur, Malaysia 19-20 July

CERTIFIED KPI PRACTITIONER

Kuala Lumpur, Malaysia 19-21 March



Kuala Lumpur, Malaysia 7-9 February

Singapore 23-25 July


Penang, Malaysia 18-20 April

Hong Kong, China 14-16 May

Kuala Lumpur, Malaysia 17-19 October

Kuala Lumpur, Malaysia 4-6 April 15-17 August


Kuala Lumpur, Malaysia 20-22 August


Kuala Lumpur, Malaysia 7-9 February 10-12 December


Kuala Lumpur, Malaysia 26-28 February 24-26 September




Johor, Malaysia

Kuala Lumpur, Malaysia

11-13 July

26-28 November



Singapore

25-27 June

26-28 September

CERTIFIED PERFORMANCE AUDIT PROFESSIONAL

Kuala Lumpur, Malaysia 28-29 June

CERTIFIED PERFORMANCE AUDIT PRACTITIONER

Jakarta, Indonesia

Jakarta, Indonesia

Singapore

Bangkok, Thailand

Bangkok, Thailand

Ho Chi Minh, Vietnam

25-26 April

23-24 April

26-27 July

6-7 December

6-7 June

4-5 June

8 June

BSC MASTERCLASS

KPI MASTERCLASS

PERFORMANCE MANAGEMENT MASTERCLASS

“The course was very comprehensive, systematically and step by step detailed. The materials were structured and arranged in an organised flow to enable the

understanding process in an easy manner.”

HR Manager, Specific Resources, Kuala Lumpur

“Easy to understand and relevant to my daily work. The samples and approaches are adaptable. I do believe that the experience of attending this training has benefited me

in a long run.”

Deputy Manager, KWSP, Kuala Lumpur

“It is a very good theory that should be remembered and applied when the company wants to implement the

Performance Management System.”

Senior Consultant, PT Multipolar Techonology, Jakarta

“The course is useful for companies which start to implement KPIs or look at improving the process to

implement KPIs.”

Senior Project Manager, NCS Pte. Ltd, Singapore



Other Regions

Istanbul, Turkey 25-29 March


Baku, Azerbaijan 2-4 April

Cairo, Egypt 6-8 May 13-15 February

Barcelona, Spain 2-4 April

Beirut, Lebanon 29-1 May

Toronto, Canada

London, UK

Mumbai, India

San Jose, Costa Rica

Lima, Peru

Lagos, Nigeria

25-27 June

11-13 July

23-25 October

14, 21, 28 January

13-15 February

1-3 August


Lagos, Nigeria

Lagos, Nigeria

Tehran, Iran

Tehran, Iran

Tehran, Iran

Tehran, Iran

Tehran, Iran

28 February

1-2 March

13-14 November

23-25 January

4-6 September

8-10 May

3-5 July

1 June

30-31 May

31 October

1-2 November

KPI ESSENTIALS

KPI MASTERCLASS

KPI MASTERCLASS FOR AUTOMOTIVE

KPI MASTERCLASS FOR OIL AND GAS

KPI MASTERCLASS FOR PHARMA

KPI MASTERCLASS FOR TELECOM

EUROPEAN DIVISION

HEADQUARTERSSE ASIA DIVISION

MIDDLE EAST DIVISION

SIBIU OFFICE

MELBOURNE OFFICEKUALA LUMPUR OFFICE

DUBAI OFFICE

Sibiu City Center

Somesului Street, No. 3, 550003

Sibiu, Romania

T: +40 3 6942 6935 M: +40 7 4706 0997

Life.lab Building

198 Harbour Esplanade, Suite 606

Melbourne Docklands, VIC 3008, AU

T: +61 3 9028 2223 M: +61 4 2456 8088

Wisma UOA II

Jalan Pinang 21, Unit 14-13, 50450


T: +60 3 2742 1357 M: +60 11 3303 2135

Regalia Business Centre

1st floor, Office 101, Suite 11, Baysquare Building 3,

213297, Business Bay, Dubai, UAE

T: +971 4 563 7316 M: +971 55 787 6427

[email protected] • www.kpiinstitute.org

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