Central Queensland and Wide Bay work health and safety profile€¦ · • improved organisational...

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Central Queensland and Wide Bay work health and safety profile

Department of Justice and Attorney-General Workplace Health and Safety Queensland

South West Queensland

Central Queensland & Wide Bay

North Queensland

Roma

Mackay

Ayr

Emerald

Townsville

Cairns

Mt. Isa

Rockhampton

Gladstone

Brisbane South & Gold Coast

Brisbane North & Sunshine Coast

BrisbaneIpswich

Maryborough

Toowoomba

Bundaberg

Caloundra

Gold Coast

Health care and social assistance

10%

49,952 businesses

39% employing staff

Central Queensland and Wide Bay

412,636 in 2019–20 (forecast)

340,127 in 2011–12 Labour force

Businesses

Biggest employing industries

Mining

10% Construction

10% Agriculture, forestry and fishery

8%Manufacturing 8%

Education and training

7%Accommodation and food services

7%

Retail trade

10%

Other industries

Regional projects and future growth

• Electricity projects — Diamantina, Bowen and Calvale to Stanwell.

• Oil and gas projects — upstream and downstream work (Curtis, Shell, Australia Pacific and Gladstone LNG projects).

• Road and rail projects — Wiggins Island, Hay Point, Blackwater, Peak Downs Hwy, Calliope, Curra, Blackwater and Goonyella.

• Port projects — Curtis Island, Wiggins Island, Hay Point, Gladstone.

• Mining — Lake Vermont, Caval Ridge, Broadmeadow, Daunia Coal Mine, Millennium, Rolleston, Grosvenor, Ensham and Eagle Downs.

• Building development — Wide Bay and Plantation Palms.

• National Broadband Network.

Economic activity

• The Central Queensland and Wide Bay region accounted for $55 billion of the state’s $270 billion real gross regional product in 2010–11.

• The mining industry accounted for approximately one third of nominal gross regional product in the region in 2010–11.

• Over the period 2000–01 to 2010–11, the average annual growth in real gross regional product in the Central Queensland and Wide Bay region was 3.8 per cent, slightly below the state average of 4.1 per cent.

4

Prevention is better

Effective management of health and safety risks at the workplace is a legal requirement and a smart way to do business. Benefits include:

• reduced workers’ compensation premiums and claims

• increased worker productivity

• improved quality of service provision

• reduced outlays in recruiting and training new staff

• reduced costs as a result of unplanned absences

• improved workplace culture and worker morale

• improved organisational reputation.

To prevent injury, illness or death in the workplace, all physical, mental and emotional risks must be identified and managed. This is achieved through work health and safety management systems, strong leadership and a positive workplace culture that supports worker consultation, communication and continuous improvement.

Returning to work as soon as possible after an injury

A quick and safe return to work has a lot of benefits for both the worker and the employer. It is better for the worker financially and emotionally, and better for their family. Early rehabilitation and return to work is also good for business as it reduces the cost and duration of claims that impact on premiums.

Employers should focus on what the employee can do, rather than what they cannot do when implementing a return to work program. A suitable duties program can assist the injured worker during their rehabilitation period, until they are deemed fit to return to their previous duties.

Return to work strategies

• Find suitable duties within the workplace for a stay at work or early return to work outcome.

• Source host employers in the same industry to ensure skills are retained within that industry.

• Some targeted suitable duties identification fact sheets are available on WorkCover Queensland’s industry specific websites.

• Educate and collaborate with industry to promote and implement stay at work and recover at work principles.

Realising the health benefits of work

The Australasian Faculty of Occupational and Environmental Medicine and the Royal Australasian College of Physicians’ position statement, Realising the health benefits of work, highlights the impacts on health and wellbeing when people are not engaged in work either through injury, illness or unemployment.

The paper reports the fundamental role that work plays during the rehabilitation process because ‘doing’ promotes recovery. It shows that where a person is off work for:

• 20 days, the chance of ever getting back to work is 70 per cent

• 45 days, the chance of ever getting back to work is 50 per cent

• 70 days, the chance of ever getting back to work is 35 per cent.

Data and information in this report

Claims, claim rate and statutory cost data is based on an average of 2009–10 and 2010–11 workers’ compensation data.

Industry sector data is from the Queensland Employee Injury Database and based on accepted workers’ compensation claims for 2007–08 to 2011–12

The ‘common causes’ and ‘things to consider’ in the industry sector pages of this report reflect the most frequent workers’ compensation claims. Persons conducting a business or undertaking have a duty to manage all risks in the workplace to ensure the health and safety of their workers. For detailed guidance on managing workplace risk, visit www.worksafe.qld.gov.au

Safe and healthy workplaces

5Central Queensland and Wide Bay work health and safety regional profile

High risk industries

Industry Claims

Claims per 1000 workers Region

Claims per 1000 workers

QLD

Statutory costs

Average statutory

costs

Final return

to work rate

Targeted area

Accommodation 315 51.7 47.5 $1.7 million

$5000 94.1% Resorts, hotels and motels

Sheep, beef cattle and grain farming 143 20.2 22.0 $2.1

million$15,000 90.2% Beef cattle

farming

Heavy and civil engineering construction

188 47.6 60.4 $1.9 million

$10,000 91.2%Other heavy and civil engineering construction

Residential care services 250 56.4 75.5 $1.3 million

$5000 94.5%Aged care residential services

Fabricated metal product manufacturing 395 309.2 295.7 $2.0

million$5000 95.2%

Other fabricated metal product manufacturing

Sugar and confectionery

manufacturing260 136.7 96.0 $1.4

million$5000 94.6% Sugar

manufacturing

Specialised machinery and equipment manufacturing

215 141.2 135.2 $1.9 million

$7000 94.2%

Mining and construction machinery manufacturing

Supermarket and grocery stores 353 55.9 69.3 $1.1

million$3000 98.0%

Supermarket and grocery stores

Road transport 275 48.4 53.5 $5.0 million

$18,000 92.6% Road freight transport

Machinery and equipment

wholesaling189 72.9 59.1 $0.8

million$4000 97.3%

Agricultural and construction machinery wholesaling

The table below shows the industry sub-sectors in the Central Queensland and Wide Bay region that have claim rates above the regional average and/or have a considerable number of workers’ compensation claims. These represent priority sectors in the region.

* Claims, claim rate and statutory cost data based on an average of 2009–10 and 2010–11 workers’ compensation data.

** Industries shown at the two digit ANZSIC classification, and ordered by the one digit classification.

6

Businesses that mainly provide accommodation for visitors, such as hotels, motels and units.

Main occupations: clerks, cleaners, tradespeople and messengers.

Accommodation

Issue Common causes Some things to consider

Manual tasks Handling furniture and fittings

Handling heavy trolleys and handcarts

Repetitive work

Storage and layout of work areas

Safe systems of work

Equipment and mechanical aids

Task specific training

Slips, trips and falls

External steps and stairways

Uneven ground surfaces

Wet or oily ground surfaces

Design and maintenance of work areas, walkways, stairs and ramps

Suitable flooring and footwear

Housekeeping and cleaning

Lighting

Striking objects Food preparation and box cutter knives

Glassware

Work tops

Keeping knives sharp and stored securely

Cutting away from the body

Wrapping sharp rubbish before disposal

Lighting

Design and layout of work areas

Struck by objects

Doors

Furniture and fittings

Trolleys and handcarts

Maintenance of equipment

One-way doors and viewing insets

Securing furniture and objects before cleaning


Chemicals Chemical products

Acids

Less hazardous chemicals

Safety data sheets

Hazardous chemical register

Safe and secure storage

Predominant injury locations from work related incidents

19%

17%

10%

10%

8%

7%

7%Back

Knee/upper leg

Head and face

Hands and fingers

Wrist/elbow/lower arm

Ankle/lower leg

Shoulder/ upper arm


Businesses that mainly farm sheep and cattle and grow rice and other grains.

Main occupations: livestock farmers and farm workers.

Sheep, beef cattle and grain farming


Falls Riding horses

Falls from trucks and semi-trailers

Helmets

Rider competency and choice of horse

Loading bays and access platforms

Work procedures and training

Housekeeping and maintenance

Vehicle accidents

Riding motorcycles

Riding quad bikes

Helmets and other protective equipment

Rider age, training and competency

Choice of vehicle

Attachments and operating conditions

Animals Handling cattle

Riding horses

Separation of workers from cattle

Design of yards, ramps and facilities

Maintenance of equipment

Low stress animal handling practices

Helmets and other protective equipment

Rider competency and choice of horse

Trapped by objects

Handling cattle

Building and maintaining fences

Appropriate footwear

Clear obstructions

Mechanical equipment

Slips and trips Uneven ground

Wet or oily surfaces

Maintenance of floor/ground surfaces


Appropriate footwear


10%

12%

6%

12%

7%

Back

Ankle

Hands and fingers

Chest

Lower leg

Shoulder

8%

8

Businesses that mainly construct or repair roads, bridges, runways or parking lots.

Main occupations: structural steel workers and welders.

Heavy and civil engineering construction


Manual tasks Lifting and carrying supplies

Handling equipment


Choice of materials

Safe systems of work

Equipment, tools and mechanical aids

Store materials close to point of use


Struck by objects

Metal and other fragments

Dust from grinding/cutting

Exclusion zones and guards

Limit onsite drilling and grinding

Gloves, goggles and other protective equipment

Extraction systems/dampening

Slips and trips Uneven ground

Wet or oily surfaces




Lighting

Striking objects Hammers/mallets

Metal bars and beams

Work procedures

Exclusion zones

Tag lines

Falls Falling from trucks

Falling into ground-level holes

Steps, hand holds and surfaces



Lighting


20%

15%

5%

Back

Eyes

Ankle

Knee

Hands and fingers

Shoulder

9%

8%

10%


Businesses that mainly provide residential aged care or residential care combined with either nursing, supervisory or other types of care.

Main occupations: carers and aides, health and welfare support workers, cleaners and laundry workers.

Residential care services


Manual tasks Adult patients

Furniture and fittings

Hospital beds

Regular assessment of patient mobility

Work area design and layout

Patient handling equipment and procedures

Slips and trips Wet or oily ground surfaces

Roads

Paved paths




Lighting

Striking objects Needles

Scissors

Hospital beds

Doors

Handling and disposal of sharps

Protective equipment, such as gloves

Height adjustable equipment

Sufficient working space

Two-way doors with soft closing and viewing insets

Assaulted by people

Adult patients Design of facilities

Screening, file flagging and action planning for clients known to be aggressive

Emergency communication and response systems

Amount of trained workers

Training in aggressive behaviour management

Hand-over practices

Trapped between objects

Trolleys

Handcarts

Doors

Provision, training, use and maintenance of equipment

Working space

Two-way doors with soft closing and viewing insets


25%15%

5%

Lower back

Back - unspecified

Ankle

Fingers

Knee

Wrist

Shoulder

7%

3%

4%

7%

10

Businesses that mainly forge iron and steel or manufacture structural metal products, metal containers, sheet metal products or other fabricated metal products.

Main occupations: automotive and engineering trades workers, factory process workers, and machine and stationary plant operators.

Fabricated metal product manufacturing


Struck by objects

Metal fragments

Electric drills

Powered tools

Equipment designed for the task

Guarding and handles

Protective equipment

Inductions, training and supervision

Striking objects Powered tools

Hammers

Mallets

Sheet metal




Manual tasks Pipes

Tube steel

Bags

Bundles


Overhead cranes, hoists, jigs, roller systems

Consultation with workers


Falling objects Bars

Rods

Ingots

Beams

Design and layout of work area

Storage and racking

Housekeeping

Slips and trips Traffic and ground surfaces

Hazardous objects on ground

Wet or oily ground surfaces




Lighting

Noise Mechanical energy dissipation (tools), pneumatic air release, motive forces, reverbatory furnaces

Quiet engineering

Hearing protection

Audiometric testing


22%

4%

Eyeball

Knee

Wrist

Shoulder

5%

20%

3%

Hands and fingers

8%

Lower back

5%Thumb


Businesses that mainly manufacture raw or refined sugar or molasses from sugar cane or manufacture confectionery, chocolate or cocoa products.

Main occupations: factory process workers, automotive and engineering trades workers, road and rail drivers and labourers.

Sugar and confectionery manufacturing


Manual tasks Shovels

Bags

Bundles

Bales


Mechanical aids for load handling



Struck by objects

Metal fragments

Metal objects

Garbage bins

Guarding and extraction systems

Personal protective equipment

Segregation of rolling stock and workers

Communication systems and high visibility clothing


Traffic and ground surfaces


Design of work areas, walkways, stairs and ramps



Lighting

Noise Locomotives

Trucks

Semi-trailers

Noise damping systems


Striking objects Doors

Pipes

Tube steel

Exclusion zones and guards

Work procedures


6%

Knee

Shoulder

9%

12%

Hands and fingers

13%

Lower back

10%Eyeball

Ear7%

Ankle4%

12

Businesses mainly engaged in agricultural, mining, construction and specialised machinery or equipment manufacturing and machine tool and parts manufacturing.

Main occupations: automotive and engineering trades workers, construction and mining labourers and machine and stationary plant operators.

Specialised machinery and equipment manufacturing


Striking and being struck by objects

Metal fragments

Hammers

Mallets


Guarding and handles



Manual tasks Hammers

Mallets

Wrenches



Adjustable benches and storage of material close to work area

Design of tools and equipment

Slips and trips Ground surfaces

Hazardous objects on the ground

Non slip surfaces



Trapped between objects

Pipes and tube steel

Bars, rods and ingots

Self-propelled plant

Provision, training, use and maintenance of equipment

Working space


Hot objects Welding equipment

Metal fragments

Molten metal



Work area layout and design



Exhaust extraction and respiratory protection


4%

Knee

Shoulder

5%

20%

Thumb, fingers and hand

11%

Lower back

Eyeball

Forearm

Ankle

3%

3%

21%



Manual tasks Moving/lifting, boxes, crates, cartons etc.

Repeatedly doing the same task

Design and layout of storage areas and customer display areas

Task and posture variety

Electric pallet jacks and trolleys

Slips and trips Wet or oily surface

Hazardous ground surface

Hazardous ground objects

Design of work areas, walkways, stairs and ramps



Lighting

Striking object Slicing or mincing food preparation machines

Knifes

Doors

Shelves

Machine guarding

Training and supervision

Keeping knives sharp and stored securely

Cutting away from the body

Access to shelving and storage

Struck by object Incorrectly stacked boxes, tins, cartons etc.

Doors

Storage equipment

Racking or storage that ensures items can not be stacked too high

Limit stock kept on site

Suppliers to ensure pallets are made up and wrapped properly

One-way doors and viewing insets

Businesses that mainly retail household groceries including convenience stores.

Main occupations: sales assistants, checkout operators and storepersons.

Supermarket and grocery stores


Knee

Wrist

Shoulder

9%11%

Hands and fingers

16%

Back

7%

Ankle4%

22%

Elbow3%

14


Manual tasks Long periods of time sitting

Moving/lifting timber, metal, boxes, crates, cartons etc.

Repetitive work


Design and layout of depot and customer sites

Seating and cab design

Work procedures and scheduling



Falling from truck, particularly while loading/unloading or climbing into cabin

Hazardous ground surface

Steps, hand holds and surfaces



Lighting

Vehicle accident

Trucks, cars, bus Driver training

Appropriate scheduling

Fatigue management

On site traffic management

Struck by object Truck doors

Truck loads

Load straps fasteners

Equipment design and training

Exclusion zones and traffic management

Striking object Hitting truck/lorry Exclusion zones and traffic management

Equipment design – particularly load securing equipment

Hearing loss Vehicle and road noise Engineering solutions

Road transportBusinesses that transport freight or passengers by road.

Main occupations: truck, bus and delivery drivers, forklift drivers and labourers.


Knee

Shoulder

10%

10%

Hands and fingers

Back

Ankle6%

19%

9%

4%Lower leg

Wrist5%


Businesses that mainly wholesale agricultural, construction and other machinery, professional and scientific goods, computers, telecommunication goods and other electrical goods.

Main occupations: machinery mechanics, labourers and storepersons.

Machinery and equipment wholesaling


Manual tasks Moving boxes, crates, cartons etc.

Repetitive work

Cleaning equipment


Trolleys, electric pallet jacks and hoists


Striking object Hammers

Power tools

Box cutters

Training and instruction

Remove and tag defective tools

Eye protection and hearing protection

Cut away from the body when opening boxes

Struck by object Metal and wood fragments

Power tools

Trolleys, forklifts

Training and instruction

Remove and tag defective tools

Eye protection and hearing protection

Exclusion zones

Forklift driver competency

Traffic management



Uneven ground

Falling from truck load area




Lighting

Trapped between equipment

Vehicles

Lifting equipment

Processing plant

No-go zones and separation of people and plant/vehicles

Switch off unattended vehicles and plant

Remove and securely store vehicle keys

Machine guarding


Knee

Eye

Shoulder

9%

Hands and fingers

Back

6%

18%

Wrist4%

22%

7%

Elbow3%

16

Joint priorities

Industries with above regional average serious injury claim rates Claim rate per 1000 workers

Industry BNSC CQWB NQ BSGC SW QLD

Administrative and support services a a a a a a

Manufacturing a a a a a a

Transport, postal and warehousing a a a a a a

Health care and social assistance a a a a a

Wholesale trade a a a a a

Public administration and safety a a a a a

Agriculture, forestry and fishing a a a a a

Construction a a a a a

Arts and recreation services

Accommodation and food services

Retail trade

Education and training

Electricity, gas, water and waste services a

Rental, hiring and real estate services

Other services

Information media and telecommunications

Financial and insurance services

Professional, scientific and technical services

© The State of Queensland (Department of Justice and Attorney-General) 2013. Copyright protects this document. The State of Queensland has no objection to this material being reproduced, but asserts its right to be recognised as author of the original material and the right to have the material unaltered. The material presented in this publication is distributed by the Queensland Government as an information source only. The State of Queensland makes no statements, representations, or warranties about the accuracy or completeness of the information contained in this publication, and the reader should not rely on it. The Queensland Government disclaims all responsibility and all liability (including, without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason.

www.workcoverqld.com.au

www.worksafe.qld.gov.au

WorkCover QueenslandWorkplace Health and Safety Queensland

1300 362 128

1300 369 915

Find us on

National priority industries BNSC Brisbane North Sunshine Coast CQWB Central Queensland and Wide Bay NQ North Queensland

BSGC Brisbane South Gold Coast SW South West Queensland

Above average regional serious claim ratea

The seven industries highlighted below have been identified as national priorities for prevention activities, based on a high incidence of injury and/or fatalities. With few exceptions, these national priority industries also have high claim rates in all regions of Queensland.

In addition to the national priority industries, administrative and support services, arts and recreation services and wholesale trade have been identified as priority industries for Queensland.

Within these priority industries, target areas with especially high claim rates or substantial numbers of claims have been identified. These target areas are detailed in this profile.

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